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Social, Ethical, & Regulatory Aspects of Advertising
4
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Objectives
To Understand:1. Advertising & Well-Being2. Ethical Campaign Development3. Role of Government Agencies4. Self-Regulation5. Regulation of IBP Techniques
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Is Advertising Full of Double Standards?
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Social Aspects of Advertising
• Advertising Educates Consumers– Pro: Advertising informs– Con: Advertising is superficial
• Advertising improves living standards– Pro: Ads lower the costs of products– Con: Ads are wasteful & help only some
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Critics of advertising feel that advertising is superficial because many ads carry little actual product information. Do you think advertising is superficial?
Critics of advertising feel that advertising is superficial because many ads carry little actual product information. Do you think advertising is superficial?
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Advertising Affects Happiness & Well-Being
Con: Ads create needsPro: Ads address a wide variety of basic human
needsCon: Ads promote materialismPro: Ads reflect society’s priorities
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Addresses Social Problems (and dogs too.)
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Critics feel advertising promotes materialismCritics feel advertising promotes materialism
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Advertising: Demeaning & deceitful, or liberating & artful?
Con: Ads perpetuate stereotypesPro: Advertisers are more sensitive now
Con: Ads are often offensivePro: Ads are a source of liberation
Con: Ads deceive via subliminal stimulationPro: Advertising is art
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Do you think this ad perpetuates stereotypes?Do you think this ad perpetuates stereotypes?
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Advertising has a powerful effect on
mass media
Pro: Ads foster a diverse & affordable mass media that provides
information Con: Advertising affects & controls
programming. “Advertainment” has made matters worse
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Ethical Aspects of Advertising
Ethics are the moral standards against which behavior is judged. Key areas of debate regarding ethics & advertising are:
• Truth in advertising• Advertising to children• Advertising controversial products
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Ethical Aspects of Advertising
Truth in Advertising• Deception is making false or misleading statements, but
puffery (commercial exaggeration) is legal.
• Cannot legislate against emotional appeals
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Ethical Aspects of Advertising
Advertising to Children—Issues• Advertising promotes superficiality & materialism in
children• Children are inexperienced & easy prey• Persuasion to children creates child-parent conflicts• What does the literature say about kid’s abilities to process
persuasive information?
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Mommy, why is Ronald McDonald being arrested?
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Ethical Aspects of Advertising
Advertising Controversial Products• Critics question “targeting” minorities• Tobacco, alcohol, gambling & lotteries are product
categories of greatest concern • How does the concept of “primary demand” provide
insights here?• What does the literature say about advertising’s impact on
these product categories?
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Controversies in Cigarette Advertising(they find ways around the laws).
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Alcohol Advertising…to Cats?
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Or by Frogs.
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Regulatory Aspects of Advertising
Areas of advertising regulation:• Deception & unfairness• Competitive issues– Vertical cooperative advertising– Comparison advertising– Monopoly power
• Advertising to children
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Key Regulatory Agents
Government Regulation• Federal Trade Commission (FTC)
– Wide range of regulatory programs & remedies
• Federal Communications Commission (FCC)
• Food & Drug Administration (FDA)
• U.S. Postal Service
• Bureau of Alcohol, Tobacco, & Firearms
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Not Following Advertising Law Can Bring a Big Company Down
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Key Regulatory Agents--FTC
FTC Programs & Remedies• Advertising Substantiation Program
• Consent Order
• Cease & Desist Order
• Affirmative Disclosure
• Corrective Advertising
• Control of Celebrity Endorsements
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Key Regulatory Agents (con’t)
Industry Self-Regulation• National Advertising Review Board
(NARB)• State & Local Better Business Bureaus• Ad Agencies & Associations• Media Organizations
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Consumers as Regulators too
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Key Regulatory Agents (con’t)
Internet Self-Regulation• No industry-wide trade association has emerged
to date
• Global Dialogue on Electronic Commerce (GBDe) is emerging as a governing body
• Little progress has been made to address consumers’ complaints
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Key Regulatory Agents (con’t)
Consumers as Regulatory agents• Consumerism: Grass roots consumer
movements
• Consumers Organizations– Consumer Federation of America– Consumers Union– Consumer Alert– Commercial Alert– www.adbusters.com
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Regulation of Other Promotional Tools
• Direct Marketing & e-Commerce– Privacy, Contests, Telemarketing– Spam=10 million messages/minute
worldwide
• Sales Promotion– Premiums, Trade Allowances, Contests
• Public Relations– Privacy, Copyright Infringement, Defamation
(slander & libel)
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Review/?s
1. Advertising & Well-Being
2. Ethical Campaign Development
3. Role of Government Agencies
4. Self-Regulation
5. Regulation of IBP Techniques
Mom Jeans
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EXAM 1Covers Content up to This Point.
Read & Review Class Notes
Professor Close