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SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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PROJECT RISK MANAGEMENT Example: Company Trip
Identify Response Owner
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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PROJECT RISK MANAGEMENT Risk is an uncertain event or condition that, if occurs, has an
effect on at least one project objective. Issue is a point or matter in question or in dispute. Threat: Negative risks Opportunities: Positive risks Risk management objectives:
increase the probability and impact of positive events (opportunities).
decrease the probability and impact of negative events (threat).
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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PROJECT RISK MANAGEMENT Risk Attitudes
Risk Averse: people are not comfortable with risks; they are willing to avoid the risks, doesn’t like risk.
Risk Neutral: people manage risks based on their expected value, that is, probability times impact. In other words, their decisions towards risks are not biased by any other factors, except for the risks’ expected value.
Risk Seeker: people see risks as challenges and feel exciting dealing with them.
Risk Tolerant: people are indifferent about risks. This means they do not pay much attention to risks, until these risks become real problems.
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PROJECT RISK MANAGEMENT
11.1 Plan Risk Management 11.2 Identify Risks 11.3 Perform Qualitative Risk
Analysis 11.4 Perform Quantitative Risk
Analysis 11.5 Plan Risk Responses 11.6 Control Risks
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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PROJECT RISK MANAGEMENT
Knowledge Area
Process
Initiating Planning Executing Monitoring & Contol Closing
Project RiskManagement
11.1 Plan RiskManagement11.2 Identify Risks11.3 PerformQualitative RiskAnalysis11.4 PerformQuantitative RiskAnalysis11.5 Plan RiskResponses
11.6 Control Risks
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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11.1 PLAN RISK MANAGEMENT Plan Risk Management is the process of defining how to conduct
risk management activities for a project.
Risk Management Plan include: Methodology. Roles and responsibilities. Budgeting. Timing. Risk categories. …
Inputs Tool&Techniques Outputs
.1 Project management plan
.2 Project charter
.3 Stakeholder register
.4 EEFs
.5 OPAs
.1 Analytical techniques
.2 Expert judgment
.3 Meetings
.1 Risk management plan
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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11.1 PLAN RISK MANAGEMENT Risk categories: Provide a means for grouping potential causes of risk. Several
approaches can be used, for example, a structure based on project objectives by category
Example of a Risk Breakdown Structure (RBS)
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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11.2 IDENTIFY RISKS Identify Risks is the process of determining which risks may affect
the project and documenting their characteristics.
Inputs Tool&Techniques Outputs
.1 Risk management plan
.2 Cost management plan
.3 Schedule management plan
.4 Quality management plan
.5 Human resource management plan.6 Scope baseline.7 Activity cost estimates.8 Activity duration estimates.9 Stakeholder register.10 Project documents.11 Procurement documents.12 EEFs.13 OPAs
.1 Documentation reviews
.2 Information gathering techniques.3 Checklist analysis.4 Assumptions analysis.5 Diagramming techniques.6 SWOT analysis.7 Expert judgment
.1 Risk register
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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11.2 IDENTIFY RISKS SWOT Analysis: This analysis looks at the project to identify its strengths and
weaknesses and thereby identify risks (opportunities and threats).
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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11.2 IDENTIFY RISKS Risk Register
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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11.3 PERFORM QUALITATIVE RISK ANALYSIS Perform Qualitative Risk Analysis is the process of
prioritizing risks for further analysis or action by assessing and combining their probability of occurrence and impact.
Inputs Tool&Techniques Outputs
.1 Risk management plan
.2 Scope baseline
.3 Risk register
.4 EEFs
.5 OPAs
.1 Risk probability andimpact assessment.2 Probability and impactmatrix.3 Risk data qualityassessment.4 Risk categorization.5 Risk urgency assessment.6 Expert judgment
.1 Project documentsupdates
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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11.3 PERFORM QUALITATIVE RISK ANALYSIS Probability and Impact Matrix
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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11.4 PERFORM QUANTITATIVE RISK ANALYSIS Perform Quantitative Risk Analysis is the process of
numerically analyzing the effect of identified risks on overall project objectives.
Inputs Tool&Techniques Outputs
.1 Risk management plan
.2 Cost management plan
.3 Schedule managementplan.4 Risk register.5 EEFs.6 OPAs
.1 Data gathering andrepresentationtechniques.2 Quantitative risk analysisand modeling techniques.3 Expert judgment
.1 Project documentsupdates
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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11.4 PERFORM QUANTITATIVE RISK ANALYSIS Expected monetary value analysis Expected monetary value (EMV) = Probability * Impact
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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11.5 PLAN RISK RESPONSES Plan Risk Responses is the process of developing
options and actions to enhance opportunities and to reduce threats to project objectives.
Inputs Tool&Techniques Outputs
.1 Risk management plan
.2 Risk register.1 Strategies for negativerisks or threats.2 Strategies for positiverisks or opportunities.3 Contingent responsestrategies.4 Expert judgment
.1 Project management planupdates.2 Project documentsupdates
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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11.5 PLAN RISK RESPONSES Strategies for Negative Risks or Threats
Avoid: Changing the project management plan to eliminate the threat entirely: extending the schedule, changing the strategy, or reducing scope
Transfer: Make another party responsible for the risk by purchasing insurance, performance bonds, warranties, or guarantees or by outsourcing the work.
Mitigate: Taking early action to reduce the probability and/or impact of a threat
Accept: Do nothing and say, “If it happens, it happens:”
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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11.5 PLAN RISK RESPONSES Strategies for Positive Risks or Opportunities
Exploit: Add work or change the project to make sure the opportunity occurs.
Enhance: Increase the likelihood (probability) and/or positive impacts of the risk event.
Share: Allocate ownership of the opportunity to a third party (forming a partnership, team, or joint venture) that is best able to achieve the opportunity
Accept: Do nothing and say, “If it happens, it happens:”
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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11.5 PLAN RISK RESPONSES Contingency plans are plans describing the specific actions that
will be taken if the opportunity or threat occurs. Secondary risks that arise as a direct outcome of implementing a
risk response. Residual risks These are the risks that remain after risk response
planning. Fallback plans These plans are specific actions that will be taken if
the contingency plan is not effective. Contingency reserves that are calculated based on the
quantitative risk analysis of the project and the organization’s risk thresholds.
Risk response owners A key concept in risk response planning is that the project manager does not have to do it all and neither does the team.
SMSVN – PMP Training Course 2013 – Chapter 11 Prepared by Nguyen Quy Son - 20/08/2013
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11.6 CONTROL RISKS Control Risks is the process of implementing risk
response plans, tracking identified risks, monitoring residual risks, identifying new risks, and evaluating risk process effectiveness throughout the project.
Inputs Tool&Techniques Outputs
.1 Project management plan
.2 Risk register
.3 Work performance data
.4 Work performancereports
.1 Risk reassessment
.2 Risk audits
.3 Variance and trendanalysis.4 Technical performancemeasurement.5 Reserve analysis.6 Meetings
.1 Work performanceinformation.2 Change requests.3 Project management planupdates.4 Project documentsupdates.5 Organizational processassets updates