![Page 1: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/1.jpg)
![Page 2: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/2.jpg)
SMB Opportunity
Inese KingsmillDirectorSmall and Mid-market Business
Microsoft Australia
![Page 3: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/3.jpg)
Thank You!!
Thank You!
Thank You!
Thank You!
Thank You!
Thank You!
Thank You!
Thank You!
Thank You!
Thank You!
![Page 4: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/4.jpg)
Why Microsoft?
• Market Opportunity
• New Business – S+S, Public Sector
• Our Partners & Working Together
Value
![Page 5: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/5.jpg)
The SMB Sweet Spot
Number of
Employees0 1,000’s
Number of
PCs0 1,000’s
IT
ProfessionalsNone CIO + Staff
IT
ComplexityLittle
Small Business
Lots
Self
PerceptionEnterprise
Small Business Midmarket Enterprise
SMB
“Sweet Spot”
![Page 6: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/6.jpg)
SMB Customer Trends
• Growth Segment
• Software plus Services
• Virtualisation
• Small Business Growth
• Public Sector Growth
Production & Collaboration
Mobility
Operations
Finance
Human Resources
etc.
Customer Service
Sales
Marketing
Security
Storage, Backup,
& Recovery
Top IT Priorities of SMBs
![Page 7: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/7.jpg)
Market Opportunity
Microsoft revenue
Addressable Rev
Non-Addressable
![Page 8: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/8.jpg)
R&D Results in Product Innovations
Application
Platform
Optimisation
![Page 9: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/9.jpg)
Why Microsoft?
• Market Opportunity
• New Business – S+S, Public Sector
• Our Partners & Working Together
Value
![Page 10: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/10.jpg)
Christian Longstaff
Partner Marketing Manager
Microsoft Australia
![Page 11: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/11.jpg)
Industry Trends
Trend 1: Service Oriented Architecture (SOA)
![Page 12: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/12.jpg)
![Page 13: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/13.jpg)
Trend 2: Software as a Service (SaaS)
![Page 14: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/14.jpg)
![Page 15: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/15.jpg)
Trend 3: Web 2.0
![Page 16: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/16.jpg)
![Page 17: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/17.jpg)
Trend 4: Rich Internet Applications (RIA)
![Page 18: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/18.jpg)
![Page 19: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/19.jpg)
Trend 5: Cloud Computing
![Page 20: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/20.jpg)
![Page 21: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/21.jpg)
Industry Trends
SOA: Service Oriented Architecture
Reuse and Agility
Web 2.0
Network Effect
SaaS: Software as a Service
Flexible pricing and delivery
RIA: Rich Internet Applications
Experience
Software + Services
Cloud Computing
Service Utility
![Page 22: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/22.jpg)
Extending tools and platform to cloud
Experience across multiple devices
Best-in-class SLAs and IT governance
Best of both worlds
User in control
Deployment choices for IT
Services
Software
+
![Page 23: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/23.jpg)
On-premise
HostedIn Cloud
ServicesSoftware+
![Page 24: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/24.jpg)
Software plus Services Platform
Devices Networks
Building Block Services
3rd PartyApps & Solutions
Online ServicesLive Services
Datacenters
![Page 25: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/25.jpg)
IT Challenges
Customers tell us…
![Page 26: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/26.jpg)
IT Challenges
We want the features of the latest platform but don’t want to upgradeor we don’t have the skills…
![Page 27: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/27.jpg)
IT Challenges
We want to protect current investments in IT infrastructure and add additional capabilities quickly…
![Page 28: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/28.jpg)
IT Challenges
We can’t keep good IT people to run the platform and we need to free up our best people to work on strategic projects…
![Page 29: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/29.jpg)
IT Challenges
We want more predictable IT costs even if it doesn’t save a lot of money…
![Page 30: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/30.jpg)
IT Challenges
We can’t spend enough toensure security and reliability…
![Page 31: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/31.jpg)
Revenue Generating Activities
• What?
– Six common business
partner practices
– Based on IDC’s
partnering and services
taxonomies
• Why?
– Partner Types are blurring
– Perspective of what
partners do, not what they
have been labelled.
![Page 32: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/32.jpg)
Partner Types And Revenue Generating Activities
Value-Added
Resellers
Regional Systems Integrators
Independent Software Vendors
Web VARs
Hosters / Managed Services
Providers
![Page 33: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/33.jpg)
The Power of Choice
Rapid implementation
Anywhere-access
Rich customization
MS Online
Control & ownership
Strategic capabilities
Advanced integration
On-Premise PartnerHosted
Outsourced IT
Industry / Vertical
configuration
Packaged solutions
Rapid implementation
Anywhere-access
Rich customisation
MS Online
Control & ownership
Strategic capabilities
Advanced integration
On-Premise PartnerHosted
Outsourced IT
Industry / Vertical
configuration
Packaged solutions
Economy of ScaleLow High
ControlHigh Low
![Page 34: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/34.jpg)
Software + Service Go Do’s
Online…Complete Microsoft Online Services Training
Pass the assessment
Create a profile in Solution Profiler
Use the software + services Partner Evolution Interactive Guide
Here And Now…
Sign SPLA and/or ISV Royalty Agreements
Join Quickstart for Microsoft Online Services
At The Office…Assess your business model for Software + Services opportunities
Explore P2P Opportunities
Partner witha hoster
Online…
Complete
Pass
Create
Use
![Page 35: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/35.jpg)
Melissa Barlow
Public Sector Director SMB
Microsoft Australia
![Page 36: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/36.jpg)
SMB Public Sector, by numbers
Source: Microsoft research based on IDC Data
FY09 Australian Market OpportunityUSD Millions
$0.0
$100.0
$200.0
$300.0
$400.0
$500.0
$600.0
$700.0
$800.0
$900.0
Education Government Health
$255.9
$123.7
$270.7
$325.6
$259.8
$418.1
$77.2
$103.9
$149.5
Software
Services
Hardware
Education Govt Health
# of
Customers6000 7000 3200
Customers
Catholic
Education
Independent
Schools
Local
Government
Small-Mid
Size State
Federal
Government
Aged Care
Private
Hospitals
Pharmacies
GPs
Health
Insurers
![Page 37: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/37.jpg)
Industry Trends
• Managing Information– Across Government
– To Citizens
• Shift towards Shared Services models
• Data Centre Consolidation – Green IT initatives
• Health – Aging Population
– Chronic Healthcare Workforce shortages
• Education– Education Revolution Policy
• Cost Efficiencies
![Page 38: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/38.jpg)
Microsoft Investments in Mid Market Public
Sector
Ed MooreNational PS Sales Manager
Ben PlaceSales Engagement
Manager
QLD / NT
Warren BaileySales Engagement
Manager
NSW/ ACT
Ken RankinSales Engagement Manager
VIC & TAS
Michael LeungGov QLD & NT
Liam RidgewayAccount Manager –
K12 National Edu
TBHAccount Manager
ACT/ WA,/SA
Ellis SpoonerAccount Manager –
National Health
Yin Teng SeeAccount Manager –
NSW Gov
Paul HutchingsAccount Manager –
K12 National Edu
Anita MalhotraAccount Manager –
Vic & Tas Gov
• Marketing –customer campaigns
• Partner
Recruitment –
ISV, Reseller and
Solution Partners
• Software Asset
Management
![Page 39: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/39.jpg)
Government SMB Marketing Activity
Q1 Q2 Q3 Q4
CAMPAIGN BASED ACTIVITY
BUSINESS AS USUAL ACTIVITY
Government Industry Website Update – PS & NS, Local Gov, Defence, citizenship
Government Case Studies - Written and Video
Quarterly Government Newsletters
To
Custo
me
r /
Th
ru P
art
ne
rB
usin
ess a
s U
su
al
To
Pa
rtn
er\
IT P
ro
Partner Conference –
local Govt session
Partner and Sales
Readiness Training –
Citizen Services
Info Management Partner
marketing support
Partner Public Sector
Recruit & How to Buy Kit Citizen Services Partner
marketing support
LGTS Victoria
ConferenceInformation Management
(BPO aligned)Citizen Services Platform Campaign
– MOSS offer
RMAA Sydney,
ConferenceCoffs Harbour IT
Conference
Local Government Platform Vision collateral
Local Govt P2P
Networking Nights
Public sector data profiling – improve contact data to reach customers – Depth and Breadth, BDM customers
HOW TO BUY for Public SectorGovt BI roundtables
UC & Mobility in Govt
![Page 40: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/40.jpg)
How to Work with Public Sector
Public Sector Engagement
• Learn the language of
Government
• Align with Industry Associations
• Understand Panel Contracts
• Software + Services Opportunity
• Register for TenderSearch
Microsoft Engagement
• Contact your PAM, build a Public
Sector industry plan into your
PSP
• Align with Microsoft sales teams
– greater coverage in FY09
• Engage our Industry Managers
– Ed - Jason Trump / Donna
Magauran
– Health - David Dembo /Renee
Cathcart
– Govt - Sue Johnston / Jane
mackarell
• Identify your interest!
![Page 41: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/41.jpg)
Why Microsoft?
• Market Opportunity
• New Business – S+S, Public Sector
• Our Partners & Working Together
Value
![Page 42: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/42.jpg)
Kathryn Saducas
Group Manager SMB
Microsoft Australia
![Page 43: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/43.jpg)
SMB Priorities FY09
Acquire New Customers
Grow & Retain Existing
Customers
Engage Customers
Optimise Channels to
Market
![Page 44: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/44.jpg)
Partnering with Microsoft
Expand Your Skills
Increase Your
Opportunities
Close More Sales
Support Your
Customers
Plan Your Business
• Plan your Business
• Add to your SMB Practice
![Page 45: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/45.jpg)
Partnering with Microsoft
Expand Your Skills
Increase Your
Opportunities
Close More Sales
Support Your
Customers
Plan Your Business
• Partner Learning Center
• Quarterly Licensing Training
• MSDN & TechNet
![Page 46: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/46.jpg)
Partnering with Microsoft
Expand Your Skills
Increase Your
Opportunities
Close More Sales
Support Your
Customers
Plan Your Business
• Customer Campaigns
• Partner Marketing Center (NEW!)
• Solution Finder v2 (Sep 08)
•TPTS – pre sales tech support
![Page 47: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/47.jpg)
Partnering with Microsoft
Expand Your Skills
Increase Your
Opportunities
Close More Sales
Support Your
Customers
Plan Your Business
• Partner Sales Resource Center (new!)
• Demo Showcase, SMB Edition
• Global Promotions on MSPP site
• Microsoft Financing
![Page 48: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/48.jpg)
Partnering with Microsoft
Expand Your Skills
Increase Your
Opportunities
Close More Sales
Support Your
Customers
Plan Your Business
• Online Technical Communities
![Page 49: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/49.jpg)
Customer Campaigns
Production &
Collaboration
Mobility
Operations
Finance
Human
Resources
etc.
Customer
Service
Sales
Marketing
Security
Storage,
Backup,
& Recovery
Customer
Acquisition
and Retention
Business
Solutions
Security
& Reliability
Business
Productivity
![Page 50: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/50.jpg)
How you can get Involved
1. Customer Wins – case studies, PR – contact Kathryn
Saducas ([email protected])
2. Participate in Customer Campaigns – contact your
account manager
3. Learn more about Volume Licensing & participate in
our First Volume Licensing (VL) and Attach campaigns
through Distributors
4. Update your Partner Profile here at conference –
especially contact preferences (WIN x-box 360)
![Page 51: SMB Opportunity - download.microsoft.comdownload.microsoft.com/documents/australia/partner/... · SMB Opportunity Inese Kingsmill Director Small and Mid-market Business Microsoft](https://reader034.vdocuments.us/reader034/viewer/2022042103/5e800a7d28e32b7fa967f91f/html5/thumbnails/51.jpg)
Thank You