Download - SmartWave Client Onboarding Solution
SmartWaveCl ient Onboarding S olut ion29, rue Lect, CH-1217 Meyrin – Switzerland
Phone: +41 (0)22 783 20 20 – Fax: +41 (0)22 783 20 22 – Email: [email protected] www .smartw aves a.com
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SmartWave’s client onboarding solution helps the financial industry to gain agility in client lifecycle management, to improve productivity with automation and to ensure consistent compliance with ever evolving regulations.
Your business challenges
Our Solution benefits
Manageincreasinglycomplexregulatoryrules
Reducedrisk indealingwithnewclients:Using a standardized process andautomaticallyenforced rules,our solutionensurescompleteclientduediligence.
Improvecommunicationbetweendepartment
Real teamwork productivity: all activitiesin client onboarding are simplified andorchestrated: guided interview, norepetitive tasks, no rekeying. With itsmonitoringdashboard,managementhasaclearviewofteamworkloadandefficiencyenablingthemtotakeaction.
Reducecostofmanualandpaper-basedprocessing
Accelerated process: by automatingenforcement of rules you improve clientinformation quality and reduce costsassociatedwithcompliancechecks.
Stayaheadcompetition Improvedbankbrand:giveyouremployeethe right tooling to do their work andenable your organisation to focus on itscorebusinessandvalues.
SmartWaveCl ient Onboarding S olut ion29, rue Lect, CH-1217 Meyrin – Switzerland
Phone: +41 (0)22 783 20 20 – Fax: +41 (0)22 783 20 22 – Email: [email protected] www .smartw aves a.com
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Our approach
Immediate benefits being results oriented We focusonquicklydelivering concrete results to yourorganizationwiththefinaltarget“doingmorewithless”.Withyour teamwedefine theprojectglobalvision andprioritizeanynecessaryprocessimprovements.Basedonthisanalysiswebuildastrategytoconfigureoursolutiontocreateimmediatebenefitsforyourcompany.
Secured solution with a phased approach Changingthewayanorganisationworksisalwaysachallenge.Inordertomaximiseuseracceptance,weproposeaniterativemethodologythatmitigatesrisk.Webuildyoursolutionstepbystepwithregulardeliveriesandincrementalorganisationalchange.Werespectyourorganisation’sappetiteforchange.
“Right fitting” by focusing on the business process Todeliveramaximalvalueweadaptoursolutiontothespecifics of your organisation. Our business processanalysts model your process to federate your teamaround a shared organizational goal. This enablesimprovement opportunities and lays the foundation ofsecuredtransformation.
Configuration driven implementation Wepromoteconfigurationoverdedicatedimplementationtoreduceproject workload. Our solution is ready to support any kind ofbusinessmodel and process.Moreover, we propose ready to usecomponentssuchasclientdatamodel,KYCandcompliancerulesset.Thesecomponentsareextensibletofityourspecificbusinessneeds.
SmartWaveCl ient Onboarding S olut ion29, rue Lect, CH-1217 Meyrin – Switzerland
Phone: +41 (0)22 783 20 20 – Fax: +41 (0)22 783 20 22 – Email: [email protected] www .smartw aves a.com
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Our solution
Empowering wealth manager while reducing client servicing duration CapturingalloftherequiredclientinformationisalongandcomplextaskforaRelationshipManager(RM).Oursolutionsupportsthisactivitywithaguidedinterviewformaskingforallrelevantandmandatoryclientdata.TheRMcaniterativelycompletethisformusinganyofa rangeofdevices i.e.desktopor tablet.Thisgivespeaceofmind toRMs, improvesdataqualityandsimplifiescapture.
Generate accurate documentary bundles To begin its business relationship your client must validate and sign the right set ofdocuments.Oursolutionprintsrelevantdocumentsbasedonclientprofile,automaticallyenrichesthemwithcaptureddataandincludesotherinformationsuchasaccountnumberorbarcode.Wecanadaptthiscomponenttofityourcorporatetemplates.
SmartWaveCl ient Onboarding S olut ion29, rue Lect, CH-1217 Meyrin – Switzerland
Phone: +41 (0)22 783 20 20 – Fax: +41 (0)22 783 20 22 – Email: [email protected] www .smartw aves a.com
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Reduce process duration with automation Ensuringaconsistentprocessexecutionandeliminatingtimeoutarethemainrolesofourautomationengine.Werelyonaleadingautomationprocessproduct:BonitaBPM.Thistoolbringsavisualprocessdesignenvironmenttoquicklyconfigureyourprocessandmanageitsexecution. Allmanual and automated activities are orchestrated and audited in a centralpoint.Monitoringanddashboardsfeaturesareprovidedoutofthebox.
Simplified compliance with global and local regulations using the rules engine SmartWave’sclientonboardingsolutionproposesaconfigurablerulesenginetoautomaticallyenforcecorporatestandardsandpromoteduediligence.WebringareadytousesetofrulesthatsupportFATCA,KYCandclientprofiling.Thiscomponentisflexibleenoughtoevolveaccordingtonewregulations.
Smooth integration with your existing information system Workingwithpaperbasedprocessesimpliesrekeyingwhichleadstodatalossandbaddataquality.Oursolutioncomeswithconnectorspushingorcapturinganydatainyoursystems.Integrationwithcorebanking,existingauthenticationmechanismsandtechnicalstandardsissimplified.
