![Page 1: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/1.jpg)
Small Business, Big Picture
Industry, leadership and workforce development
Jeanette AllenChief Executive Officer
![Page 2: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/2.jpg)
ISC perspective on workforce development’?
![Page 3: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/3.jpg)
The role of Industry Skills Councils
Industry
Govt.RTOs
![Page 4: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/4.jpg)
Our goals
Develop culture that promotes & enhances skills development in the workforce
Support industry needs & priorities
Achieve quality skills outcomes
Collect & disseminate quality information on skills & labour issues
![Page 5: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/5.jpg)
Service Industries
WRAPS
TOURISM & HOSPITALITY
SPORT & REC
![Page 6: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/6.jpg)
Structure
Industry Advisory Committees
Board
Wholesale, Retail & Personal Services
Tourism & Hospitality
Sport & Recreation
State ITABNetwork
![Page 7: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/7.jpg)
Our mission
To drive higher skills capability in
the service industries workforce and
service industries enterprises.WORKFORCE
DEVELOPMENT
![Page 8: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/8.jpg)
Tourism and Hospitality example
IAC: ‘need for WFD strategy’
Sub-committee established
Strategy written
Discuss with key industry stakeholders
Testing strategy
assumptions
Promote to state/federal
tourism ministers
Key issues integrated into NLTS
Key issues integrated
into ongoing IAC agenda
![Page 9: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/9.jpg)
Relationship with industry
Diversity
Open & transparent
Striking balance
Timing
Clarity
Using contributions
Flexible & accessible
Revise
![Page 10: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/10.jpg)
Engagement strategies
1. Information
2. Consultation
3. Involvement
4. Collaboration
![Page 11: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/11.jpg)
Information
1. Information
2. Consultation
3. Involvement
4. Collaboration
Websites
Newsletter
Publicity and advertising
Information sessions
Fact sheets, flyers and brochures
Email and telephone advice
![Page 12: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/12.jpg)
Consultation
1. Information
2. Consultation
3. Involvement
4. Collaboration
Surveys and questionnaires
Focus groups
Written submissions
Online Feedback Register
![Page 13: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/13.jpg)
Involvement
1. Information
2. Consultation
3. Involvement
4. Collaboration
Targeted stakeholder meetingsand interviews
Focus groups andtechnical workshops
Industry forums andthink-tanks
![Page 14: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/14.jpg)
Collaboration
1. Information
2. Consultation
3. Involvement
4. Collaboration
Targeted stakeholder meetingsand interviews
Membership of specific committees
Partnerships on projects designed to support industry skill needs
Co-operative promotion of skill development products and services
![Page 15: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/15.jpg)
Key points
Not all workforce development is about training – it’s leadership as well.
Small business is all about business development – there is a bigger picture.
Understanding what consumers want can help to drive strategy.
Enhanced leadership occurs through industry engagement.
![Page 16: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/16.jpg)
Our mission
To drive higher skills capability in
the service industries workforce and
service industries enterprises.
![Page 17: Small Business, Big Picture Industry, leadership and workforce development Jeanette Allen Chief Executive Officer](https://reader031.vdocuments.us/reader031/viewer/2022020308/5697c02a1a28abf838cd80ff/html5/thumbnails/17.jpg)
QUESTIONS