ConcernsConcerns
Incident commander often overwhelmed Incident commander often overwhelmed by sensory inputby sensory input
Failure to properly evaluate situation may Failure to properly evaluate situation may lead to faulty decisionslead to faulty decisions
Faulty decisions may result in loss of life Faulty decisions may result in loss of life or propertyor property
Situational Awareness StepsSituational Awareness Steps
Fly the airplaneFly the airplane
Be a fighter pilotBe a fighter pilot
Define the problemDefine the problem
Set PrioritiesSet Priorities
Stay out of the weedsStay out of the weeds
Situational Awareness StepsSituational Awareness Steps
Avoid tunnel visionAvoid tunnel vision
Don’t overanalyzeDon’t overanalyze
Skate to where the puck is going Skate to where the puck is going to beto be
Know when to pull the plugKnow when to pull the plug
Fly the AirplaneFly the Airplane
Keep the end in mindKeep the end in mind
Make sure someone is focused on staying Make sure someone is focused on staying in the airin the air
Be a Fighter PilotBe a Fighter Pilot
Attitude IndicatorAttitude Indicator
CrosschecksCrosschecks
Remember your wingmanRemember your wingman
Define the problemDefine the problem
Do a personal 360Do a personal 36000
Pare away superfluous informationPare away superfluous information
Identify the root issueIdentify the root issue
Determine impactsDetermine impacts
Set PrioritiesSet Priorities
Determine most important impactDetermine most important impact
List possible outcomesList possible outcomes
PrioritizePrioritize
Stay Out of the WeedsStay Out of the Weeds
Deal in overviewsDeal in overviews– Delegate trusted Delegate trusted
‘filters’‘filters’
Rely on staffRely on staff
Review ‘folders’Review ‘folders’
Avoid Tunnel VisionAvoid Tunnel Vision
Sector areas of Sector areas of concernconcern– FoldersFolders
Require Require comprehensive comprehensive reportsreports– Filter informationFilter information
Back up one layerBack up one layer
Don’t OveranalyzeDon’t Overanalyze
Deal in generalitiesDeal in generalities
Listen to othersListen to others– Institutional memoryInstitutional memory
Don’t OveranalyzeDon’t Overanalyze
Deal in generalitiesDeal in generalities
Listen to othersListen to others– Institutional memoryInstitutional memory
Occams RazorOccams Razor–the explanation of any the explanation of any phenomenon should make should make as few assumptions as possible, eliminating, or as few assumptions as possible, eliminating, or "shaving off," those that make no difference in the "shaving off," those that make no difference in the observable predictions of the explanatory observable predictions of the explanatory hypothesis or theory hypothesis or theory –"All things being equal, the simplest solution "All things being equal, the simplest solution tends to be the best one." tends to be the best one."
Skate to where the puck is Skate to where the puck is going to begoing to be
Keep your head upKeep your head up
AnticipateAnticipate
Trust your footworkTrust your footwork
Know when to pull the plugKnow when to pull the plug
Start the clockStart the clock
Keep options openKeep options open
Be decisiveBe decisive
Situational Awareness StepsSituational Awareness Steps
Fly the airplaneFly the airplane
Be a fighter pilotBe a fighter pilot
Define the problemDefine the problem
Set PrioritiesSet Priorities
Stay out of the weedsStay out of the weeds
Situational Awareness StepsSituational Awareness Steps
Avoid tunnel visionAvoid tunnel vision
Don’t overanalyzeDon’t overanalyze
Skate to where the puck is going Skate to where the puck is going to beto be
Know when to pull the plugKnow when to pull the plug