Shenzhen Cross-border E-commerce Credible
Transaction Security System
E-business Better Service Center(EBS)
Pan Yao
2017.09.12
Agenda
1
2
3
4
EBS Introduction
Why we build the Security System
How the security system facilitate trade
What the security system provide
EBS introduction
• A non-governmental organization with authority and market flexibility;
• A provider for public infrastructure services and professional industrial
services;
• A resource pool, a bridge between governments and trading communities;
• dedicated to build a trustable e-commerce ecosystem.
Rapid E-commerce growth
• Trade scale of Cross-border E-commerce was about $ 1.01 trillion ,with growth of 24%;
• Scale of export was about $ 0.83 trillion , import was about $ 0.18 trillion.
• Trade scale of E-commerce was about $ 3.47 trillion ,with growth of 25%;
Shenzhen
Policy support and market demand
Trade Scale:40.3 billion.
Political superiority: Special zone, pilot
city for E-commerce , less barrier
Location advantage: Near Hongkong,
Macau
Industrial advantage: infrastructure, high-
tech, talents
China national trade
facilitation committee
Cross-border e-commerce comprehensive pilot zone Jan., 2016
National e-commerce model city pilot zone Sep., 2012
Cross-border e-commerce services pilot city July., 2014
Oct., 2016 Notice of Framework on the construction of national international trade single window
Services
Real-name
authentication service
Product recording and
tracing
Credit information
management
Contract and voucher
storing and tracing
Market and quality oriented
subsidiary services
Promotion and protection
of intellectual property
Online dispute resolution
Regulatory Services Functional Services
Regulatory Services
Identity authentication service
Product recording and tracing
Contract and voucher storing and tracing
• Registration information , qualification
• cross-reference with authoritative data
• preservation, inspection and tracking
• Collection, verification, publicity, management
Functional services
Credit information management
Market and quality oriented subsidiary services
Promotion and protection of intellectual property
Online dispute resolution
• Consultancy, research and training on market hotspot,
brand promotion etc.
• One-stop service for dispute resolution
• consultancy on intellectual property application and etc.
• Early warning
• Credit evaluation
• Credit information disclosing, query and early warning
Identity authentication service
application
Name, legal person, unified entity credit code, type、address Contact info; Website name, URL
Automated check
Artificial check
Secondary authentication
Results
Yes or No
Office site; Certificate hard copy; Legal person’s identity; Product; Production site;
Yes or No
N
Y
N
Y
Mutual recognition Recommendation to
platforms Simplification of customs
clearance process Coordinated supervision
with customs, inspection etc.
on-spot authentication
verification
Online dispute resolution
• The first committee for people's mediation
for e-commerce dispute in China
Overseas ODR agency
EBS ODR platform
Overseas traders
Domestic traders Domestic consumers
Overseas consumers
Disputes Disputes
negotiation consultancy mediation arbitration
Legal team Affairs
secretary
Mediation
committee
Arbitration
Liaison
…
• Cooperation with both international and
domestic organizations and authorities
Disputes
Compliance with international standards
• Rec. No.33 Recommendation and guidelines on establishing a single window
• Rec. No.34 Data simplification and standardization for international trade
• Rec. No.35 Establishing a legal framework for an international trade single window
• …
• Data Harmonization and Modelling Guide for Single Windows Environment
• Business Process Analysis Guide To Simplify Trade Procedures
… …
Facilitating trade
For trading
communities
For governmental
authorities
Reduce operating cost, increase efficiency and competitiveness;
Lower business risks, build brand image;
Promote integrity management;
Better integration of social resources, especially governmental
resources;
Reduce operating cost, better public service;
Enhance governance and trader compliance;
Conclusion
Governmental pilot program, administrative support
Trade facilitation, integrated safeguard
Resource integration, one-stop services