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Webinar Series
SharePoint for the Mobile User
September 21, 2011
Audio Information:
Call-in Number: 1 (877) 273-4202
Int'l Toll Access#: 1 (213) 289-0155
Conference Room Number: 7207908
Presented by:
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Webinar Series
SharePoint for the Mobile User
Presented by:
September 21, 2011
Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved. TWITTER #KMASP
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Housekeeping Items
• Experiencing Issues? • Change color of your seat to RED
• Questions for Speakers? • Submit questions during webinar
• Twitter Discussion • #kmasp
• Feedback • Webinar Feedback • Next Steps/Moving Forward
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About KMA
• Founded in 1995, focused on New England
• 25 employees, technical DNA
• Industries: Professional Services, Life Sciences & Financial Services
• Technologies: • SharePoint, SQL Server, Office, and Visual
Studio.NET
• Specialties: • Collaboration: Portals, Websites, Communities
and Content Management
• Insight: Enterprise Search and Business Intelligence
• Productivity: Forms, Workflow, Office Client Customization
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About the Speakers – Mike Gilronan
• Partner at KMA
• Over 5 years at KMA, over 12 years in Microsoft partner community
• Over 20 years of experience in IT and Professional Services
– Public accounting & Controllership
– Professional Services Leadership
– Client Relationship Management/Business Development
• Focused on Business Decision Maker point of view
• “Recovering” CPA, PMP, all-around process geek
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About the Speakers – Chris McNulty
• KMA SharePoint Practice Lead/Manager
• Working with SharePoint technologies since 2000/2001
• 20 years consulting and financial services technology (Santander, John Hancock, GMO, State Street)
• MBA in Investment Management from Boston College Carroll School of Management
• Write and speak often on Microsoft IW technologies (blogs & books)
• Microsoft MCSE/MCTS/MSA/MVTSP
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About the Speakers – Anthony Kinney
• Enterprise Mobility Strategist for Windows Phone.
• Supports the New England and US CommSector regions
• Responsible for discussing mobile integration strategy into Unified Messaging\Communications, Cloud Solutions, and Line of Business integration.
• Broad set of experiences including technical sales, training, and partner development and has been with Microsoft a little over 4 years.
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Agenda
• SharePoint for the Mobile Worker - Context and Use Cases
• Non-Microsoft Mobile Technologies that Support SharePoint
• Microsoft Technologies that Support SharePoint Mobility
• Questions and Answers
• Resources and Next Steps
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SharePoint for the Mobile Worker - Context and Use Cases
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Industry Trend: The Mobile Information Worker
Blurring work/personal boundaries
• “61% of mobile workers sleep with their smartphones”
• “91% of mobile workers use their free time, day and night, to check their smartphones”
• “29% of mobile workers said the need to check their smartphones has created friction with a spouse or partner.”
Source: “The iPass Global Mobile Workforce Report” http://www3.ipass.com/wp-content/uploads/2011/05/iPass_MWR_Q2_2011.pdf
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Industry Trend: “BYOD”
• Gartner: “By 2013, mobile phones will overtake PCs as the most common web access device worldwide. [projected install base of 1.32 billion smartphones in 2013]”
source: Gartner’s top predictions, 2010
• Forrester: 64% of North American enterprises surveyed support personal consumer devices.
source: Forrsight Networks and Telecommunications Survey, Q1 2011: http://gigaom.com/mobile/forrester-more-than-half-of-enterprises-support-consumer-phones/
• Morgan Stanley: Two thirds of the CIOs surveyed in January 2011 expect to either purchase tablets for some employees or allow employee-owned tablets onto their networks within one year.
Source: Accenture “Tablets for the Enterprise” study: http://www.accenture.com/us-en/Pages/insight-electronics-high-tech-tablets-enterprise.aspx
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SURVEY: IT POLICY
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Narrowing the View: Key Enterprise Considerations
• Information Security Risks:
– Theft or loss of devices and data
– Malware or compromised edge security
Flickr photo from zigazou76 used via Creative Commons license: http://www.flickr.com/photos/zigazou76/3702501888/sizes/m/in/photostream/
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Top Mobile Applications
• Top five native business applications for smartphones and tablets among mobile employees:
– Note-taking (47%)
– Contract/contact management (39%)
– Office suites (33%)
– Social media for work (30%)
– Web conferencing (25%)
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SharePoint for Mobile Users: Defining the Mobile Stack
Device Client(s) Connectivity
Laptops Office client, browser client, or offline client, SharePoint Workspace.
Wired, location-based WiFi, or 3G or 4G wireless modems, etc.
Smartphones Micro-browser client or SharePoint Mobile Workspace (WP).
3G or 4G wireless network, WiFi, or tether to computer.
Tablets Tablet-specific browser clients, often optimized for multi-touch and tablet-specific usage.
WiFi or 3G or 4G wireless network, or wired connection.
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SURVEY: MOBILE PLATFORMS
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Non-Microsoft Mobile Technologies & How They Work with SharePoint
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Questions And Themes
• Connections
• Functionality
• Resilience
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On-premises
• Pros
– Established IT mgmt – storage – security paradigms
• Cons
– Complex authentication
• Mobile computers
• Tablet/phone
– Limited VPN Access
– Direct perimeter network access
– Variable connectivity as enterprise users move among internal and public networks
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External/cloud
• Standardized access
• Outsource complexity of edge devices, networks, authentication, etc.
• VPN free
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Connected access
• Intrinsic browser (Mobile Safari, Firefox, Chrome)
– iOS Safari
– Android Browser (derived from WebKit and similar to Chrome)
• Microbrowser
– (http://site/default.aspx?Mobile=1 )
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Internet Explorer 9
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Mobile Safari
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Mobile Microbrowser (/m or ?mobile=1)
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DEMO
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Disconnected access
• iOS AppStore based solutions
– SharePlus (offline store and sync like SharePoint Workspace)
– Documents to Go (substitute for Office viewer and editor)
– Not free!
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SharePlus
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Documents to Go
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Architecting Solutions for Mobile Clients with Microsoft Technologies
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Agenda
• Solution Architecture for enterprise mobile access with Windows Phone
• Deploying UAG 2010 with Windows Phone 7
Copyright 2011 · Microsoft · All rights reserved
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The Problem
Windows Phone
Internet
Data Center / Corporate Network
AD, ADFS, RADIUS, LDAP….
NPS, ILM
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UAG Solution
HTTPS (443)
Data Center / Corporate Network
AD, ADFS, RADIUS, LDAP….
Windows Phone Exchange
CRM
SharePoint
IIS based
IBM, SAP, Oracle
NPS, ILM
Internet
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UAG Solution Architecture
DirectAccess
HTTPS (443)
Layer3 VPN
Business Partners / Sub-Contractors
Home / Friend / Kiosk
Employees Managed Machines
Terminal / Remote Desktop Services Non web
Data Center / Corporate Network
AD, ADFS, RADIUS, LDAP….
Windows Phone
Exchange
CRM
SharePoint
IIS based
IBM, SAP, Oracle
NPS, ILM
Internet
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Benefits of publishing ActiveSync With UAG
– Enhanced Security
• End-users pre-authenticate against the Forefront UAG server before they gain access to the Exchange CAS
• Utilize the application-level control engine to inspect URLs
– Integrated Load Balancing
• Traffic is distributed evenly between the Exchange CAS using UAG built-in farms L/B
UAG
Exchange CAS
Exchange CAS
Exchange CAS
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ActiveSync Filtering for Compliance
• AGAT Software Solutions developed an add-on to IAG and UAG that filters ActiveSync traffic according to the device type/ID accessing it, the content type and keywords.
© AGAT Software Solutions – www.agatsolutions.com
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Mobile Portal
• UAG adapts portal to mobile devices capabilities:
– Browsers with mainly textual UI and smaller screens
– Windows Phone with more advanced browser
• UAG automatically identifies the devices capabilities
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SharePoint Mobile Browsing
• UAG 2010 supports SharePoint Server publishing
– SharePoint 2010 can be accessed thru mobile browser
– Office Web Apps are supported in Mobile browser
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SharePoint Mobile Workspace
• Easier access to SharePoint libraries and lists
• Ability to synchronize Office docs edited and stored locally on the device
• UAG allows access for on-premises SharePoint Server 2010 via SSL
Access
multiple
sites and
libraries
Browse a
site and
view list &
libraries
easily
Access your
documents
offline
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SharePoint Mobile Workspace
• SharePoint Mobile Workspace client has a special protocol with UAG to translate the internal to external URLs
• Example: http://MyPortal/
• https://myportal.contoso.com/
• Configuring UAG settings on Windows Phone
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DEMO SharePoint Mobile Workspace
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Key Points Covered
• Mobility Planning: Culture and Technology
• Enabling Mobile Use of SharePoint with Non-Microsoft Solutions
• Enhancing (and Securing!) the Mobile SharePoint Experience with Microsoft Solutions
• Additional Resources and Follow-Up
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Questions and Answers
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Resources
• Reference Materials: – The iPass Global Mobile Workforce Report: www.ipass.com – Tablets for Enterprise – Accenture: http://www.accenture.com/us-
en/Pages/insight-electronics-high-tech-tablets-enterprise.aspx – Jasper Oosterveld’s endusersharepoint.com series of articles on iPads and
SharePoint: https://www.nothingbutsharepoint.com/sites/eusp/Pages/iPad-and-SharePoint.aspx
– SharePlus: http://www.shareplusapp.com/
• Upcoming Webinar: 10/19 “Top Ten Takeaways from SharePoint Conference”: http://info.kma-llc.net/sharepoint-conference-top-ten-things-we-learned/
• Recorded KMA Webinars
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Calls to Action
• Check out the resources
• See experts in action:
– SharePoint Saturday New Hampshire (9/24)
– SharePoint Conference (Anaheim, CA, 10/3 – 10/6)
– KMA local SharePoint Conference recaps (November)
• Map next steps with KMA and Microsoft: Mobile Solution Briefing
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KMA Mobile Solution Briefing Offer
Four simple steps for qualified webinar attendees:
1. Contact KMA (via follow-up info)
2. Line up your stakeholders
3. Block out 2 hours of time (in person)
4. Arrive with ideas, leave with plans
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In Closing…
• How to get (and share) a copy of today’s slides
• How to continue the conversation and provide feedback:
Thank you to our attendees!!!
Name Twitter E-mail Blog Phone
Mike Gilronan
@mikegil mgilronan [at]kma-llc[dot]net http://kmamikegil-blog.kma-llc.net/ 781.693.6823
Chris McNulty
@cmcnulty2000 Cmcnulty[at]kma-llc][dot]net http://blogs.kma-llc.net/microknowledge/
781.693.6829
Anthony Kinney
anthony.kinney[at]microsoft[dot]com