Download - See What I Mean: The Language of the Body
![Page 1: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/1.jpg)
See What I Mean The Language of the Body
Brad Nunnally UX Solution Architect | Perficient XD @bnunnally SxSW 2015
![Page 2: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/2.jpg)
@bnunnally SxSW 2015
![Page 3: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/3.jpg)
@bnunnally SxSW 2015
Gone Hollywood
![Page 4: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/4.jpg)
@bnunnally SxSW 2015
Glimpse The Soul
![Page 5: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/5.jpg)
@bnunnally SxSW 2015
State of Mind
![Page 6: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/6.jpg)
@bnunnally SxSW 2015
Albert Mehrabian found that the total impact of a message is about 7 percent verbal (words only)
and 38 percent vocal
(including tone, inflection, and other sounds) and
55 percent nonverbal.
![Page 7: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/7.jpg)
@bnunnally SxSW 2015
A Reflection of Self
![Page 8: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/8.jpg)
@bnunnally SxSW 2015
Express Feelings
![Page 9: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/9.jpg)
@bnunnally SxSW 2015
Decisions
SCIENCE shows that a decision is made up to 7 seconds before the decision has been verbally communicated.
![Page 10: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/10.jpg)
@bnunnally SxSW 2015
Predictions
![Page 11: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/11.jpg)
@bnunnally SxSW 2015
Why Should Designers Care?
![Page 12: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/12.jpg)
@bnunnally SxSW 2015
![Page 13: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/13.jpg)
@bnunnally SxSW 2015
Seeing Signals
‣ Allows you to ask smarter questions
‣ Aware of sensitive topics
‣ Predicting when you might risk breaking trust
![Page 14: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/14.jpg)
@bnunnally SxSW 2015
Collaboration
![Page 15: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/15.jpg)
@bnunnally SxSW 2015
Present Yourself
![Page 16: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/16.jpg)
@bnunnally SxSW 2015
Bad News…
![Page 17: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/17.jpg)
@bnunnally SxSW 2015
Disagreement…
![Page 18: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/18.jpg)
@bnunnally SxSW 2015
Agreement
![Page 19: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/19.jpg)
@bnunnally SxSW 2015
Voiceless Participants
![Page 20: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/20.jpg)
@bnunnally SxSW 2015
What are the signs?
![Page 21: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/21.jpg)
@bnunnally SxSW 2015
Openness
![Page 22: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/22.jpg)
@bnunnally SxSW 2015
Trust & Acceptance‣ Acceptance of an idea or
person
‣ Signal of openness and trustworthiness
‣ Offering up something
![Page 23: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/23.jpg)
@bnunnally SxSW 2015
Presenting Core‣ Feeling Safe & Secure
‣ Making presences feel known
‣ Showing excitement
![Page 24: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/24.jpg)
@bnunnally SxSW 2015
Confidence
‣ Confidence in oneself
‣ Standing one’s ground
‣ Increasing Personal Space
![Page 25: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/25.jpg)
@bnunnally SxSW 2015
Closed Off
![Page 26: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/26.jpg)
@bnunnally SxSW 2015
Aggressiveness
‣ Seeking Dominance or Control
‣ Seeking Resolution
‣ Uncomfortable
![Page 27: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/27.jpg)
@bnunnally SxSW 2015
Defensive
‣ Attempting to reassure oneself
‣ Protecting their “core”
‣ Feels threatened
‣ Disagreeable
‣ Tense and closed off
‣ Feeling anxious or rejected
![Page 28: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/28.jpg)
@bnunnally SxSW 2015
Desire for Privacy‣ Get distance from others
‣ Showing a sense of insecurity
‣ Close minded
![Page 29: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/29.jpg)
@bnunnally SxSW 2015
Handshakes
![Page 30: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/30.jpg)
@bnunnally SxSW 2015
Face
![Page 31: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/31.jpg)
@bnunnally SxSW 2015
Eyes
‣ Pupils signal honesty or deceit
‣ Direction indicates if they are using memory or imagination
‣ Corners show authenticity
‣ Blinking shows level of comfort
![Page 32: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/32.jpg)
@bnunnally SxSW 2015
Nose
‣ Flaring shows discomfort or displeasure
‣ Coloring indicates emotional state
‣ Pinching or rubbing are signs of doubt
‣ Or needing to sneeze
‣ Wrinkling conveys a sense of distaste
![Page 33: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/33.jpg)
@bnunnally SxSW 2015
Mouth
‣ Pursed lips signal displeasure or frustration
‣ Biting lips or cheeks is a sign of anxious feelings
‣ Twitching indicates cynicism or disbelief
‣ Smile, mixed bag of meanings
‣ Full, Half, Smirk, etc
![Page 34: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/34.jpg)
@bnunnally SxSW 2015
The Body
![Page 35: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/35.jpg)
@bnunnally SxSW 2015
Cowboy
‣ Sizing up another person
‣ Generally an aggressive stance
‣ Looking to establish their presence
![Page 36: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/36.jpg)
@bnunnally SxSW 2015
Hands & Head
‣ Ready to “take the floor”
‣ Disengaged from current conversation
‣ Broadcasting a sense of confidence
![Page 37: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/37.jpg)
@bnunnally SxSW 2015
Edge of Seat
‣ Passionate or excited about what’s going on
‣ Ready to take action
![Page 38: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/38.jpg)
@bnunnally SxSW 2015
Cultural Differences
![Page 39: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/39.jpg)
@bnunnally SxSW 2015
![Page 40: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/40.jpg)
@bnunnally SxSW 2015
Universal Signs
![Page 41: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/41.jpg)
@bnunnally SxSW 2015
http://www.paulekman.com/universal-facial-expressions/
![Page 42: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/42.jpg)
@bnunnally SxSW 2015
Different Meanings
![Page 43: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/43.jpg)
@bnunnally SxSW 2015
Physical Expressions
![Page 44: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/44.jpg)
@bnunnally SxSW 2015
Game Time!
![Page 45: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/45.jpg)
@bnunnally SxSW 2015
Charades!!
‣ 1 Host
‣ 4 “Guests”
‣ Host needs to guess each Guest’s general demeanor
‣ Guests can only communicate non-verbally
![Page 46: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/46.jpg)
Happy Sad
Giddy Tired
![Page 47: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/47.jpg)
@bnunnally SxSW 2015
Charades!!
‣ 1 Host
‣ 4 “Guests”
‣ Host needs to guess each Guests general demeanor
‣ Guests can only communicate non-verbally
![Page 48: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/48.jpg)
@bnunnally SxSW 2015
So What?
![Page 49: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/49.jpg)
@bnunnally SxSW 2015
Take Aways
‣ Reading body language is a good soft skill for designers and researchers
‣ Context MATTERS! Sometimes someone might just be a little cold
‣ Don’t focus on a single signal, but focus on all of them
![Page 50: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/50.jpg)
@bnunnally SxSW 2015
How Do You Practice
Reading?
![Page 51: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/51.jpg)
@bnunnally SxSW 2015
Watch Yourself
![Page 52: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/52.jpg)
@bnunnally SxSW 2015
Watch Others
![Page 53: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/53.jpg)
@bnunnally SxSW 2015
Ask… If Appropriate
![Page 54: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/54.jpg)
@bnunnally SxSW 2015
Mimicking
![Page 55: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/55.jpg)
@bnunnally SxSW 2015
Read Up
![Page 56: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/56.jpg)
![Page 57: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/57.jpg)
@bnunnally SxSW 2015
Start Acting
![Page 58: See What I Mean: The Language of the Body](https://reader030.vdocuments.us/reader030/viewer/2022032616/55a50ea21a28abd1588b48d6/html5/thumbnails/58.jpg)
Thank You!Brad Nunnally UX Solution Architect Perficient XD
Email - [email protected] Twitter - @bnunnally Site - www.onestraythought.com
Designing The Conversation Techniques for Successful Facilitation
Find it on Amazon