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• Section Title
Hospital referral to community
Pharmacy
An Innovators’ toolkit to support the NHS in England
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Mission statement
The Royal Pharmaceutical Society believes that patients in hospital should be routinely referred to their community pharmacist for post-discharge assistance with medicines.
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Why refer to Community pharmacy?
•New Medicine Service: 10% improvement in medicines adherence
•Discharge Medication Review: every £1 spent saves £3
•Patient Safety: sharing the right information when it matters
medicines waste
ED attendance
(re)admissions
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Options for referral
•Signposting (self-referral):not currently working effectively•Phone & Fax-a-Pharmacy: time consuming, poor data transfer and low referral numbers•e-referral
either:oe-formoFully integrated
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Benefits of an fully integrated referral system
•PAS link – instant patient demographics•e-discharge letter attachment•Drop down and radio buttons•Find-a-Pharmacy•Secure•Auditable•Two-way communication•Adaptable
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An example of a fully integrated referrals system
Watch the film: www.elht.nhs.uk/refer
www.facebook.com/refertopharmacy
www.twitter.com/refertopharmacy
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What needs to be done locally?
•Use the toolkit checklist
•Meeting of: CCG Medicines Optimisation lead, Chief Pharmacist, LPN chair, LPC lead and patient rep
•Evaluate options and decide on preferred solution
•Create a business case
•Create an implementation plan
•Make it happen
•Audit process and outcomes
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Creating spread and demand for referrals
Patients
•Social and regular media
Profession
•Change opinions
•Influence Medicines Optimisation Policies
•Influence Commissioners (RPS tool kit)
•Research and Evidence
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What you can do
Be advocates for a referral system in your health economy
Use the RPS referrals toolkit to create awareness, demand, business case, delivery and communications plan
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• Section Title
www.rpharms.com/referraltoolkit