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Associate Prof. Dr. Ayşe Baş Collins
School of Applied Technology &
Management
Bilkent University
Ankara/Turkey
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University experience in Developing
Internship Programs
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DISCUSSION
Why are internship schemes scarce in
SEE region and what are the main
barriers to their expansion?
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Prof. Muhan Soysal 2006
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OUTLINE
1. Concerns While Developing Internship
(Stake Holders)
2. Comparison of Different Programs
3. Our experience at the School of
Applied Technology and Management
(BIM & CTIS)
4. DISCUSSION
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HIGHER EDUCATION POLICIES in
EUROPE
29 European countries signed the
Bologna Declaration agreeing on
establishing European Higher Education
Area-EHEA by 2010 to improve the
efficiecy & accountability
For the transferability of degrees,
employing a credit-based system &
improving the capital base of HEIs.
More alignment from disparate systems
with heterogeneous parts (European
Commission, 2007a).
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Still voluntary agreements through
transnational policy networks, national
committes, follow-up groups & national
Bologna groups
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Advice from
Europe-wide university associations (e.g.
Association of Higher Education
Institutions)
Students’ associations (e.g. ESIB)
Business Europe
Council of Europe etc.OECD
World Bank
Have impact on European Education
System
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Concerns While Developing Internship
(Stake Holders)
Who are they?
Too many????
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WHO WANTS? WHAT?
SECTOR
FAMILY
CUSTOMER
LEGAL
DISCUSSION
?????
SCHOOL
INTERNS
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ACADEMIA & INDUSTRY PARTNERSHIP
(Narayanan. 2009)
Instruction methods
Curriculum design & development
Assessment
Enhancing sts’ profile
Promoting entrepreneurship
Enriching learning process
Student engagement
Leadership & teamwork
Lifelong learning
Quality assurance
Infrastructure & HR sharing
International networking
Commercialization of research
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RECOGNITION???
How???
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SCHOOL & SECTOR
HEIs & industry-building strong & purposeful partnership
Presence of industry in academic systems (internship,
industry-based student projects, representation on academic
boards)
Industry captains & academic administrators create a
context-sensitive student-centric approach
HEIs need feedback on performance of their sts’ “soft skills”
Industry describe the need for technology tools,
communication skills, team building, interpersonal relations
in work environment
DO THE SECTOR NEED CHEAP LABOR AS WELL? ?????
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Involvement of Information
Technology (IT) & HEIs
Mıcrosoft IT academy in HEIs
Local & regional academies of
Cisco in HEI campuses
Oracle Academic Initiative (OAI)
Certificates on CCNA, CCNP,
MCSD, etc.
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LEVEL of SECTOR & SCHOOL
INVOLVEMENT
(Caution????)Not too much “vocational streams” like “training centres”
Right intefration of theory & skills & practice
Minimizing the learning curve
Increasing the confidence level of graduates
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WHAT ARE STS’ CONCERNS?
SMART ONES
- as the immediate or
future job offer
- put as much energy & focus as they do in schoolwork
THE REST
- fill their time
-just the graduation
requirement
- escape from school
enviorenment
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FAMILY CONCERNS
ıs it safe & secure?
Is my “baby” getting
tired?
DISCUSSION??????
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CUSTOMER CONCERNS
Will I be treated proper?
Does he/she really know what they are doing?
Can I trust him/her? He/she is just an intern?
I can boss her/him she/he is just an intern?
Do not I deserve a permenant worker?
They take me to granted just let an intern to take of me.
DISCUSSION????????????
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Desion makers concerns
How will the sector persive us
through the interns
performance?
Will it help us improve our
relationship with sector?
Does our curriculum meet the
expectation of sector?
How will interns persive us
after coming back from the
internship? Good &
avarage???
DISCUSSION
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Comparision of Internship Programmes
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Comparision scale
Nature of internship
Duration
When
How many times
Domestic and/or Foreign
Who is responsible
Placement Requirements
Evaluation process (Follow Up Recruitment)
Credited or Not
Financial issues-paid/not paid
Compulsary or not
Voluntary ProgramIn-Voluntary Program
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Nature of internship programmes (Review of
literature)Summer internship
Term industrial training
Co-op management
internal internship
supervised internship with no credit
taking a 3-semester internship course as an elective
Waiving the requirement by documenting suitable prior
public service employment and/or internship experience
self-initiated intern-sts design their own internship
research-based approach to replacement (Steven Curtis et
al, 2009)
Short local embedded replacement (5 to 16 days) (Steven
Curtis et al, 2009)
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Comparison of 36 universities in EU countries regarding their
programmes
internship option
tuition & fees
scholarship opportunities
duration
ownership (private & public)
programme enrollment
total credit for graduation
degree awarded
AND ALSO
courses offered in their curriculum (128 different courses- only 73 of them
have similar content even with differen names)
SIMILARITIES
&
DIFFERENCES
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WHAT IS THE CURRENT SITUATION FOR
INTERNSHIP SCHEMESdifferent names
different times (1st yr. 2nd yr. 3rd yr & 4th yr during semester )
different frequency (1 to 4 times, never enough)
different nature
different duration (minimum 2 weeks
maximum 81 weeks
aware 38 weeks)
different credit systems
different evaluation
inhouse & foreign
paid & not paid
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However the same intent to give more &
more real life experience
NEVER ENOUGH
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TR/04/A/F/EX1-065
Quality Improvements of the Industrial
Training Programmes
The objectives of this project are as follows:
a. Exchange and acquisition of experience
and new know-how of different institutions
and comparing achievements in industrial
Training
b. Strengthening co-operation between
universities as a first step in developing
“European Industrial Training” program.
c. Strengthening co-operation between
universities and European industrial training
providers at trans-national level,
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International Fachhochschule (Bad
Honnef, Germany),
The Hague School of Hospitality (The
Hague, Netherlands),
University of Surrey School of
Management Studies for the Service
Sector (Guildford, UK), and
University of Valencia, Institute of
International Economy (Naranjos,
Spain)
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What did we do?
- to visit the host institutions and observe
their
institutional,
governmental and
industrial practices in regards to
placing, monitoring and evaluating
student industrial training process.
- to determine and offer to Turkish
Educational and Industrial Institutions
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COUNTRY RESPONSIBL
E BODY
NATURE DURATION WHEN PAID/OR
NOT
FOREIGN EVALUATION
Netherland Industrial
release office
Craft skills
placement
+
management
internship
19 weeks
+
19 weeks
2nd
year
4th
year
paid % 60
foreign
even out
of Europe
England Industrial
training Office
Operational &
management
12 months Minimum
wage
Within or
Outside
Europe
3 times visit
by the
supervisor
Keep a diary
Write an
assignment
Germany Industrial
Training
Office
Operational
and
management
5 months
+
5 months
(max. 6
months)
Depends
on the
company
policy
Within or
Outside
Europe
visit
Internship
report
Spain Internship
coordinator
Operational &
management
12 months Majority
not paid
Within or
Outside
Europe
Twice visit
Presentation
after
internship
COMPARISION OF THESE COUNTRIES
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Bilkent University School od Applied Technology &
Management
http://www.satm.bilkent.edu.tr/
BIM (Business Information Management)
http://www.bim.bilkent.edu.tr/
CTIS (Computer Technology and Information systems)
http://www.ctis.bilkent.edu.tr/
THM (Tourism & Hotel Management)
http://www.thm.bilkent.edu.tr/
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WE even have different
applications within the same school
!!!???http://www.bim.bilkent.edu.tr/bim_internship_prospective.php
http://www.ctis.bilkent.edu.tr/ctis_internship_prospective.php
http://www.thm.bilkent.edu.tr/thm_internship.php
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2nd year
SUMMER TRAINING
40 - 75 working
days
No credits
Satisfactory or not
Whole 2nd semester
of the
3rd year
INDUSTRIAL
INTERNSHIP
4 credits- 30 ECTS
TWO INTERNSHIP OPPORTUNITY
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EVALUATION PROCEDURES
(on sts’ side)
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Summer training
- st’s write a report on what they have
achieved day to day based in accordance
with the Internship Report
stamped by their supervisor
- Student evaluation form by the company
(filled & stamped)
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Industrial Internship
- student report
- Student evaluation form by the
company (filled & stamped)
- student’s oral presentation to the jury
which consists of the related
instructors and the internship
responsible academic person
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Some of the workplaces for CTIS
department
Aselsan, Aydin Yazilim, CyberSoft, Digitürk, Emekli
Sandigi, Garanti Teknoloji, IBM Türk, Koç Sistem,
Havelsan, Meteksan Sistem, Microsoft, Siemens, Milsoft,
TPAO, TRT, Tübitak, Turkcell, Türk Telekom, and
Vakifbank.
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Department side
- visits by the responsible instructors during
the trainings
- interviews with students, their supervisors &
peers
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Good applications achieved by years
• observe the best
examples
• have internship
committe to modified
the internship process-
simplify the internship
reports
• put everthing on the
web page
• offer opportunity for
foreign internship (still
not enough)
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Learnt experience
2004 THM department added
a new training programme
called co-op management
40 hrs. No credit at the
university owned hotel
WAS WRONG ????
WHY???
Starting from this academic
year it will not be in the
curriculum
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Cont.
-No real needs assessment
- only sector-university needs
- no students’ & even instructors’ initiative
- wrong semester etc.
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There is, therefore,
no “one approach fits all”
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DISCUSSION
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THANK YOU