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Upgrade Documentation
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TABLE OF CONTENTS
1. EXECUTIVE SUMMARY.........................................................................4
1.1 About CompanyXYZGroup....................................................................41.2 About CompanyABC .............................................................................51.3 CompanyABC - Fast Facts.....................................................................61.4 CompanyABC Organization Chart.........................................................61.5 CompanyABC – Worldwide Locations....................................................61.6 Partners................................................................................................71.7 CompanyABC Highlights.......................................................................8
1.8 Global SAP Relationship........................................................................81.9 SAP Award of Excellence ......................................................................91.10 Satisfied Customers (Partial List)......................................................10
1.10.1 Saudi Arabia Customers.....................................................................................101.10.2 Other Middle East Customers.............................................................................111.10.3 Global Customer Database................................................................................11
1.11 Project Contacts................................................................................13
2. SCOPE OF WORK...............................................................................15
2.1 Location Scope....................................................................................152.2 Application Scope ..............................................................................15
2.2.1 Phase-1: Technical Upgrade Scope.....................................................................152.2.2 Phase-2: Implementation Scope..........................................................................15
2.3 Development Scope............................................................................172.3.1 Development Scope – Upgrade - Phase I .............................................................172.3.2 Development Scope – Implementation – Phase II.................................................17
2.4 Upgrade Approach .............................................................................192.5 Implementation Approach...................................................................232.6 Project Plan.........................................................................................242.7 Time & Effort Estimate........................................................................24
2.7.1 Resource Estimate ..............................................................................................242.7.2 Time Estimate......................................................................................................252.7.3 Milestone Project Plan..........................................................................................25
3. UPGRADE METHODOLOGY..................................................................26
3.1 Upgrade Assessment..........................................................................263.2 Upgrade Strategy................................................................................273.3 Upgrade Execution..............................................................................283.4 CompanyABC Upgrade Approach – Extended ASAP............................28
4. PROPOSED IMPLEMENTATION METHODOLOGY....................................31
4.1 Project Preparation Phase...................................................................324.2 Business Blue Print Phase...................................................................324.3 Realization Phase................................................................................33
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4.4 Final Preparation phase......................................................................334.5 Go Live and Support Phase.................................................................344.6 Project Acceleration Techniques.........................................................34
4.7 Project Organization & Staffing...........................................................354.8 Project Deliverables and Responsibilities............................................36
4.8.1 Project Preparation Phase....................................................................................364.8.2 Business Blueprint Phase.....................................................................................374.8.3 Realization........................................................................................................... 374.8.4 Final Preparation..................................................................................................39
5. TRAINING PLAN.................................................................................40
5.1 Training Methodology ........................................................................405.1.1 Training Deliverable and Responsibility...............................................................405.1.2 Training using Knowledge Warehouse.................................................................415.1.3 CompanyXYZResponsibility..................................................................................41
6. Testing Plan....................................................................................436.1 Upgrade Testing Plan..........................................................................43
6.1.1 Unit Testing:........................................................................................................436.1.2 Integration Testing...............................................................................................436.1.3 User Acceptance Testing.....................................................................................43
6.2 Implementation Testing Plan..............................................................436.2.1 Unit Testing.........................................................................................................436.2.2 Scenario Testing.................................................................................................. 446.2.3 Integration Testing...............................................................................................456.2.4 User Acceptance Testing.....................................................................................45
7. DATA MIGRATION SERVICES..............................................................46
7.1 Data Migration Strategy....................................................................46
7.2 Scope of Data Migration ...................................................................467.3 Responsibilities for Data Migration...................................................467.4 Data Migration Milestones..................................................................48
8. COST BREAKDOWN/FEES/TERMS & CONDITIONS..................................50
8.1 Payment Terms...................................................................................508.2 Changes in scope of project................................................................508.3 On-site Facilities..................................................................................508.4 Boarding and Lodging Facilities..........................................................508.5 Signing of Agreement.........................................................................508.6 Miscellaneous......................................................................................51
9. GENERAL ASSUMPTIONS ...................................................................529.1 Assumptions........................................................................................529.2 Technical.............................................................................................52
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1. EXECUTIVE SUMMARY
This proposal has been created based on the inputs provided byCompanyXYZGroup (hereinafter referred as Al-CompanyXYZ) regarding theirrequirements to carryout the mySAP ERP 2004 Upgrade & Implementation for theAl-CompanyXYZ, KSA.
This proposal is prepared for implementation of mySAP ERP 2004 atCompanyXYZby CompanyABC Asia Pvt. Limited, hereinafter referred to as“CompanyABC” deals with the technical aspects of the project.
The scope of upgrade, implementation services offered as part of the project scope,the deliverables of the project, resources required and time frame for implementingSAP have been covered in this proposal. The cost of consulting services alsoprovided in this Proposal.
1.1 About CompanyXYZGroup
The extraordinary development of Saudi Arabia to a modern nation from a desertkingdom in five decades is unrivaled. Throughout this period, in all areas of activityand at all levels, The CompanyXYZ Group of Companies rose to the challenge to
work in concert with foreign and local partners. Today the results of these effortsare everywhere in evidence - in commerce, in services, in industry, inmanufacturing, in both the public and private sectors.
The development of the group reflects that of the Kingdom. It hauled materials inthe earliest days needed to create a core infrastructure and then helped by buildingroads, laying pipelines, erecting refineries, constructing housing and providingtransportation services.
As the country's needs grew, The CompanyXYZ Group expanded and diversified tomeet them: establishing trade links for the vital petrochemical industry; boostingthe country's oil and gas production with off-shore workover services; makingavailable engineering support; building and managing luxury hotels; pioneeringimprovements in such diverse service sectors as operations and maintenance, fooddistribution, product importation and distribution and real estate development.
As industrialization programs took shape The CompanyXYZ Group of Companies,again took up the challenge with the manufacture and assembly of turbinegenerators, the repair and overhaul of power generation equipment, the blending of
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specialty chemicals and the application of corrosion inhibiting thermo-plasticcoatings to name a few.
Today The CompanyXYZ Group Of Companies harnesses the very broad range of skills and talents of over 16,000 people, of some 28 different nationalities,distributed over several dozen companies, engaged in highly diversified activities.
For all of the diversity of its operations, a common hallmark is stamped on allCompanyXYZ Group Companies; commercial prudence, entrepreneurial flare, soundmanagement, long-term partnerships with industry leaders and commitment toquality have been the group's watchwords over the past five decades. As The
CompanyXYZ Group looks forward to the future, it is confident that these qualitieswill continue to serve it well in the years ahead.
1.2 About CompanyABC
CompanyABC Asia Pvt. Ltd., based at Hyderabad, India, a hundred percentsubsidiary of CompanyABC Inc, is a global technology solutions and servicesprovider that develops, implements, hosts and supports integrated, customized,industry-specific enterprise and eBusiness solutions. Headquartered in Edison, New
Jersey, CompanyABC employs over 2000 professionals worldwide and hasoperations in the Americas, Europe, India, Middle East, Asia–Pacific and Japan.
Through its high quality onsite implementation capabilities, offshore delivery model,comprehensive suite of tools and internationally experienced technicalprofessionals, CompanyABC provides customers’ solutions and services that helpthem achieve faster time-to-market and lower total cost of ownership.CompanyABC's customers, large and small, in a wide range of diverse industries,realize the benefits of its services and solutions. CompanyABC’s deep industryexperience, coupled with its ability to provide efficient and cost-effective integratedtechnology solutions through its offshore capabilities enables it to offer customersimprovements in the efficiency and performance of their enterprise and eBusinessenvironments.
CompanyABC’s ISO 9001 certified and SEI/SW-CMMi Level-5 & SEI/People-CMMLevel-3 assessed offshore Advanced Development Center (ADC) delivers high-quality, cost-effective and rapid 24 by 7 development services for enterprise, e-commerce and mobile commerce applications. The ADC is connected by dedicated,high-speed satellite links to customer sites around the world, as well as toCompanyABC’s main regional delivery centers in the United States, Europe and thePacific.
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CompanyABC’s strategic alliances with software majors such as SAP, Oracle,PeopleSoft, Niku, Onyx, CrossWorlds, MicroStrategy, Vignette, Ariba andinfrastructure provider AT&T provide customers with best-of-breed software andtechnology that optimize their enterprise and eBusiness environment.
For more & latest information visit www.CompanyABC.com
1.3 CompanyABC - Fast Facts
Net Revenues: $128.3 million for fiscal year 2004
Employees: 2000+Global Reach: More than 300 customers across Europe, Asia Pacific, MiddleEast
and The AmericasCorp. Headquarters: Edison, NJWorldwide Offices: United States, India, Japan, and United Kingdom and DenmarkSenior Leadership: Vikram Gulati (Chief Executive Officer and President)
Madhu Pomalil (Chief Financial Officer)Ranjit Prithviraj (COO – CompanyABC Asia Pvt. Ltd.)
1.4 CompanyABC Organization Chart
U S A
V i k r a m G u l a t i
C E O & P r e s i d e n t
A S I A / E U R O P E
R a n j i t P r i t h v i r a j
C O O
J A P A N
S r i n i v a s U n n a m a t la
M D
N O R D I C
S o r e n H e i l s k o v
M D
C E O & P r e s i d e n t
V i k r a m G u l a t i
1.5 CompanyABC – Worldwide Locations
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1.6 Partners
CompanyABC, and it’s wholly owned subsidiary Empower Solutions, are StrategicPartners to the world’s most admired enterprise application software andtechnology providers.
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1.7 CompanyABC Highlights
• Focused on ERP solutions and outsourcing since 1990
•
Pioneered onsite/offshore model of ERP support in 1993 and since hasdelivered accelerated results at significant cost advantages to hundreds of global Clients
• Global consulting strength 1300+ SAP consultants, with 400+ in US
• Worldwide employees - 2000+
• Competency Centers for CRM, SCM, APO, BI, Corporate Governance, FI, SEM,
NetWeaver,
• Proven tool sets: Uptimizer, HotPac Analyzer, Archive Pac
• Implementation, upgrade & support experience across industry segments
with strong vertical capabilities in Manufacturing, Consumer Products,Chemicals, Life Sciences and Media
1.8 Global SAP Relationship
United States• 1996 National Implementation Partner• 1996 National Logo Partner/Team SAP• 2000 mySAP.com Partner – Services• 2000 mySAP Hosting Partner – Pharmaceuticals
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• 2000 ASP Certified Partner – Pharmaceuticals• 2001 Vertical Solutions Partner – SMB Market Pharma, E&C• 2002 Joint Marketing for Vertical Solutions in SMB Market• 2002 Partner Excellence Award• 2003 Featured Article – SAP Insider, Supply Chain Management• 2004 Mid Market Partner
Asia, Asia Pacific, Japan• SAP Partner – Services• 2004 Service Partner Award for Excellence for Upgrades
Europe• SAP Partner – Services• SAP Partner – Channel, Value-added Reseller
1.9 SAP Award of Excellence
CompanyABC, Inc. has been awarded the Services Partner Award of Excellence forthe 2002 calendar year by SAP America, Inc. The Services Partner Award of Excellence is presented to SAP’s Services Partners delivering superior CustomerServices and Satisfaction, and in recognition of those partners exemplifying the corequalities of our "Partnering is the Way2Win" strategy
CompanyABC’s customer base includes the Fortune 500 companies in variedIndustry verticals from Services, Consumer Products, Pharmaceuticals, DiscreteManufacturing, Financial Services and many more.
The company has strategic alliances with the best of breed software productcompanies and has trained resources to deliver these products fromimplementation, training to support.
CompanyABC is a strategic outsourcing partner to the world’s largest companies.Our proven onsite/offshore delivery model has enabled hundreds of customers toaccelerate results and reduce costs by up to 30 to 50%. With deep expertise in
industry-specific enterprise solutions, CompanyABC has earned a reputation forconsistently exceeding Clients expectations.
CompanyABC Japan was the proud recipient of the 2004 SAP® Award of Excellence-Upgrade from SAP Japan. This award acknowledges CompanyABC’s collaborationwith SAP Japan in upgrade initiatives and recognizes that the functionality of CompanyABC’s Uptimizer tool and upgrade methodology were instrumental insecuring approximately sixty upgrades of SAP solutions.
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1.10 Satisfied Customers (Partial List)
CompanyABC with the core focus on becoming the ‘partner by choice’ for itsClients and Prospects has had many success stories, which is a true reflection of itsexpertise and experience in delivering comprehensive and innovative businesssolutions.
1.10.1 Saudi Arabia Customers
Customer Location Industry Description JOSLOC KSA Petrochemical Industry SAP Full Life Cycle
implementationSAP Arabia UAE IT Outsourcing SAP
ConsultantsGulf StabilizersIndustries
Jubail, KSA Process Industry(Chemicals)
SAP Full Life Cycleimplementation
Steelcase Jeraisy Riyadh, KSA FurnitureManufacturing
SAP Full Life Cycleimplementation
SIPC (SaudiInternationalPetrochemicalCompany)
Jubail, KSA Petrochemical Industry SAP Full Life Cycleimplementation
Saudi ArabianAmiantit Group of Companies
Dammam,KSA
Manufacturing Industry(Pipes & Diversified)
SAP Full Cycleimplementation for 10Companies
JANA Jubail, KSA Jubail ChemicalIndustries Company
SAP Full Life Cycleimplementation
Nashar TradingCompany
Jeddah, KSA Food Products mySAP ERP 2004, FullLife CycleImplementation
Saudi Iron & SteelIndustries(Hadeed)
Jubail, KSA Steel Manufacturing Module Consulting forSAP
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Customer Location Industry DescriptionABB Jubail, KSA Electrical Module Consulting for
SAP
AR –RAZI Jubail, KSA Process Industry(Chemicals)
Module Consulting forSAP
IBN SINA ( SABIC) Jubail, KSA Process Industry(Chemicals)
Module Consulting forSAP
Zamil Steel Dammam,KSA
Manufacturing Oracle Audit
EPCC (EasternProvince Cement
Company)
Dammam,KSA
Cement Industry Oracle 11i Applicationssuit Full Life Cycle
implementationNadec Riyadh, KSA Agriculture Industry Oracle 11i Applications
suit Full Life Cycleimplementation
AlKhorayef Groupof Companies
Riyadh , KSA Diversified Group Oracle 11i Applicationssuit Full Life Cycleimplementation( OnGoing)
1.10.2 Other Middle East Customers
Customer Location Industry DescriptionAl Ghanim Group of Industries, Kuwait
Kuwait RetailIndustry
SAP IS Retail Full Life Cycleimplementation
NDC Dubai, UAE Oil Industry SAP ConsultingAl Batha Group Of Companies
Dubai, UAE Trading Upgrade of SAP
Toshiba El-Araby Egypt Trading &Manufacturing
mySAP ERP Enterprise versionFull Life cycle implementation
SAP Arabia UAE IT Outsourcing
1.10.3 Global Customer Database
PROSPECT Industry Country
Indian Projects
Nuziveedu Seeds Agro Products IndiaNagarjuna Fertilizers & Chemicals Fertilizers IndiaNagarjuna Agro Chemicals Agro Products IndiaNava Bharat Ferro Alloys IndiaDr. Reddy’s Laboratories Pharma India
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PROSPECT Industry Country
SAP India Software IndiaSTMicroelectronics Semiconductor IndiaIdea Cellular Telecom IndiaInvensys India Software India
TFL Quinn India Leather IndiaForce Motors Automotive IndiaMahindra & Mahindra Automotive IndiaApollo Tyres Tyres IndiaEssar Steel Steel IndiaIndian Rayon & Industries Limited Cement India
Grasim Cements Limited Cement IndiaInstitute for Development & Research inBanking Technology (IDRBT)
Finance India
Tara Jewelery Exports Limited Exports IndiaParental Drugs India Limited Pharmaceuticals IndiaHughes Ispat Limited Telecommunicatio
nsIndia
MRF Limited Tyres IndiaLarsen & Toubro Ltd. ( Unit EquipmentDivision)
Manufacturing India
Asian Paints Paints India
Fuchs Lubricants Lubricants IndiaHaldia Petrochemicals Petrochemicals IndiaBharath Sanchar Nigam Ltd (BSNL) Telecom IndiaHughes Escorts Communications Ltd Satellite
CommunicationIndia
PROSPECT Industry Country1 IBM Software USA2 Conoco Semi Conductors USA3 Lockheed Martin Defense USA4 Eli Lily Pharmaceuticals USA5 Eastman Chemicals Pharmaceuticals USA
6 SKW BIO-Systems Pharmaceuticals USA7 Paddock Laboratories Pharmaceuticals USA8 Whirlpool White Goods USA9 Qiagen Life Sciences USA
10 Tennant Industrial Supplies USA11 Siemens Medical
EquipmentUSA
12 PSE&G Energy USA
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PROSPECT Industry Country13 Cadence Electronic Design
AutomationUSA
14 AG Processing Inc. Agribusiness USA15 The New Zealand Apple and Pear
Marketing BoardAgribusiness New Zealand
16 Decipher ConsumerProducts
USA
17 Colorado Springs School District No. 11 Educational USA18 Day & Zimmerman Engg.&
Construction and
Pharmaceuticals
USA
19 GATX Capital Finance USA20 Catawba County, NC Government USA21 Government of Jamaica Government West Indies22 Government of Puerto Rico Government Puerto Rico23 Armstrong World Industries Manufacturing USA24 Block Drug Company Pharmaceutical USA25 IMC Global Agribusiness USA26 Joy Mining Machinery Manufacturing USA27 Telecom Business Systems Limited Manufacturing New Zealand28 Mobil Oil Oil & Gas USA29 Phillips Petroleum Company Oil & Gas USA30 Bristol-Myers Squib Pharmaceutical USA31 Coors Brewing Company Beverages USA32 Pearson Business Services Publishing UK 33 Altera Inc. Technology USA34 MAP Mobile Telecommunicatio
nsUSA
35 Motorola Cellular Services Telecommunications
New Zealand
36 New Zealand Telecom Telecommunications
New Zealand
37 Westinghouse Electric Company Utilities USA
38 PLIVA Pharmaceutical Croatia
1.11 Project Contacts
The following personnel will be key contacts for this project:
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OverallResponsibility
Mohd. Amjad AliManager - Business DevelopmentMobile: +966 50 3855648Email: [email protected]
K. Srinivasa RaoVice President - SalesMobile: +91 98480 46563Email: [email protected]
DeliveryAssurance
Anil Puskur
Director – SAPMobile: +91-98496-10443Email: [email protected]
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2. SCOPE OF WORK
2.1 Location Scope
The Project Location scope includes implementation of My SAP ERP 2004 forCompanyXYZGroup based out of Dammam, KSA
2.2 Application Scope
The Application scope has been determined based upon our understanding of CompanyXYZrequirements. Please make a note that there could be a deviation inunderstanding of CompanyXYZrequirements and Processes fully.
2.2.1 Phase-1: Technical Upgrade Scope
• Uptimizer run for ABAP code fix.• Technical Upgrade to my SAP ERP 2004 from SAP 4.5B.• Repairing Custom Developed Objects• Training for both Core Team Members and End Users on existing business
process for eg. Screen Changes, Change in transaction flows, new
transactions etc.
2.2.2 Phase-2: Implementation Scope
The following is the proposed implementation scope:
• Delta Functionalities from 4.5b to my SAP ERP 2005 –o Sales Order Processing – Sales orders, Delivery’s, shipping and
Invoicingo Interfaces of Sales order processes to existing POS (NCR System), HHS
for inventory, receipt and issues in stores and Warehouse.o Promotions – Bonus buys, free good determination, Price Change
Promotions pricing includes development effort to meet thepromotional requirements of Al-CompanyXYZ.
o Merchandizing Assortment Planning
Note: The details of delta functionality that will be implemented willevaluated and freezed by the end of blueprint. Incase of any additional effort required CompanyXYZ will issue a separate changeorder. This change order decision will be joint decision between Al
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CompanyXYZ and CompanyABC. The commercials for change order can discussed and mutually agreed.
• HR Payrollo Personnel Administration,
o Maintain and Analyze information about Iqama, Driving License, etc.
for each Employee.o Organizational Management
o Basic Time management to the extent required for implementing
Payrollo Payroll
o Employee Benefits, Loan Processing, Service Awards, Different interimpayments
o GL and Cost Center integration for Payroll
o Arabic support for JAWAZ
• Enterprise Portalo Standard Business Packages (No additional development effort is
estimated).
• Business Information Warehouseo Standard SAP IS Retail Business content installation.
• Implementation of SAP XI to replace existing Middleware (Clipper) between SAPand POS.
• Weigh scale Interface and HHS (Handheld Scanners)
• Workflow
Extending FI/CO, Inventory, HR to other companies (Tafga, HO, andConstruction) can be discussed during Blue Print Phase. Based on theoutcome of the blue print discussions, CompanyABC would provide theeffort estimate required to extend the FI/CO, Inventory, HR Modules toother companies (Tafga, HO, and Construction) to Al-CompanyXYZ.CompanyXYZ will issue a separate change order. This change orderdecision will be joint decision between Al CompanyXYZ and CompanyABC.
The commercials for change order can discussed and mutually agreed.
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2.3 Development Scope
2.3.1 Development Scope – Upgrade - Phase I
S.No.
Customer Developed Objects Total Count
1 Dictionary Objects -2 Domains 883 Data Elements 2935 Tables (Std & Z tables) 566 Search Help 2
7 Report Programs (Z development) 150 ( This figure is changed150 after discussions with AlCompanyXYZ team)
8 Function Modules 339 Changes to SAP Standards -10 Enhancement – User Exits 411 Enhancement – Menu Exits -12 Enhancement – Field Exits -13 Routine (e. g. SD Pricing routines) -14 Area Menus 215 Module Pool Programs16 Transactions 16917 Layout – SAP Scripts 9618 Layout – Smart Forms19 Development Class Z00120 Interface – using BDC 721 Interface – Extract Programs --22 CATT Procedures 1123 Includes 13124 Message Class 125 View 326 Function Groups 1527 Work flow 10
Note: For POS and BAR Code Interfaces, respective product vendor personnel(Technical) need to be made available incase of any development effort is required on third Party Products.
2.3.2 Development Scope – Implementation – Phase II
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Standard SAP reports shall be used for Information retrieval and analysispurposes. However, we estimate a development effort of 30 custom specificobjects. These custom specific objects include Scripts (Invoice’s, Purchase,orders, pay slips, and some forms for Govt etc) Custom specific reports,interfaces and other minor enhancements. We do not recommend orestimate any source code changes. Any source code change is excluded fromscope. If any specific requirement is needed it can be met throughdevelopment.
Business Information Warehouse
SAP BIW implementation is based on SAP standard IS retail business content.
As part of SAP BIW implementation CompanyABC would deliver 20customized BE’x queries. If required, CompanyABC will develop Custom Infocubes, Routines, and Extractors to meet the requirements.
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2.4 Upgrade Approach
Current Landscape –
Solaris 7 / Oracle 8.1.7.4 / SAP 4.5B
OS Upgrade +System Copy +Oracle Upgrade
Production Landscape during New Hardware Migration Solaris 8 & above / Oracle 9i upgrade
Production Environment during entire Upgrade from SAP 4.5B To My SAP ERP
CompanyXYZ& CompanyABC Confidential
CTS
CTS
CTS
DEV(Old)
PRD(Old)
TEST DEV(New)
PRD(New)
STEP 1
STEP 2
STEP 3
STEP 4
TEST DEV
(New)
PRD
(New)
STEP 5
STEP 6
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Step [1]:Creating the new TEST (New Dev. Box) system from PRD, with SAP R/34.5B for My SAP ERP Upgrade:
The Task involved
CompanyXYZto provide a TEST system.
The Operating System will be upgraded from Solaris 7 to Solaris 8 & above.
The Database will be upgraded from 8.1.7.4 to Oracle 9i.
Install SAP R/3 4.5B
Copy PRD data for a Test Upgrade, this procedure will involve SAPHomogenous System Copy
Upgrade prerequisites - minimum Support Packages, Add-on and Kernel CompanyABC’s tool Uptimizer will be run to identify the ABAP code
changes/fixes.
Step [2]:
Upgrade the TEST (New Dev. Box) System from SAP R/3 4.5B to My SAPERP:
The Task involved
Run PREPARE
R/3 Upgrade from SAP R.3 4.5B to My SAP ERP
Modification Adjustments (SPDD & SPAU) will be made during the upgrade.All valid Transport Requests (SPDD & SPAU) will be created for importing toDEV (Old) and PRD (new).
Start the ABAP fixes and development work.
An Additional client will be created in TEST system.
All functional testing will be done in the new client after completing theUpgrade successfully.
Step [3]:Creating the new DEV system on existing DEV. Box, with SAP R/3 4.5B for
My SAP ERP:
The Task involved
Copy PRD data to DEV (new) , this procedure will involve SAP HomogenousSystem Copy
Upgrade prerequisites - minimum Support Packages, Add-on and Kernel
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Step [4]:Upgrade the DEV (Old) system from SAP R/3 4.5B to My SAP ERP:
The Task involved
Run PREPARE
R/3 Upgrade from SAP R.3 4.5B to My SAP ERP
All valid Transport Requests (SPDD & SPAU) created in TEST system will beimported to DEV (new)
All functional testing will be done here again after completing the Upgradesuccessfully.
At this stage, there will be complete freeze on development and
customizations in DEV (old). For extremely urgent changes, please referstrategy in Annexure 1.
This system will serve as “Mini Go Live”
Step [5]:Migration of PRD on to new hardware:
The Task involved
The Operating System will be installed with Solaris 8 & above.
The Database will be installed with Oracle 9i. & SAP 4.5B.
SAP Upgrade Verification will be done by SAP before the start of Upgrade
Copy PRD data to PRD (new) system, this procedure will involve SAPHomogenous System Copy
Upgrade prerequisites - minimum Support Packages, Add-on and Kernel
Step [6]:Upgrade the PRD (new) system from SAP R/3 4.5B to My SAP ERP:
The Task involved
Run PREPARE
R/3 Upgrade from SAP R.3 4.5B to My SAP ERP
All valid Transport Requests (SPDD & SPAU) created in TEST system will beimported to PRD (new)
All functional testing & Final checks will be done STMS configuration between DEV(new) & PRD(new)
Production “Go-Live” on My SAP ERP
Assumptions
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In the above System Landscape strategy, old Development Environment iscompletely lost. All objects, customizations which are not promoted to PRDsystem will be lost as old development environment is not used.
Live Production Data will be available in DEV (new) box. This may result inclassified information being available to developers/functional consultants.
Only rough estimates can be made on downtime of Production environmentduring actual upgrade as no “corresponding” hardware is used to emulateupgrade.
ABAP code change / customizations during code freeze stage
After DEV (new) environment is upgraded to My SAP ERP, a landscape widefreeze on ABAP changes and customization must be agreed in advance with allstakeholders.
In case of emergencies, following strategy will be used.
Assumption:
DEV systems with SAP 4.5B on old hardware is available.
Solaris 7 / Oracle 8.1.7.4 / SAP 4.5B
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CTS
DEV(Old)
PRD(Old)
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Solaris 8 & above /Oracle 9i / My SAP ERP.
All changes during code freeze occurring in DEV (old) SAP 4.5B/Oracle 8.1.7.4 willbe transported to PRD (old) SAP 4.5B/Oracle 8.1.7.4. As these changes should be
reflected in landscape later all changes will be “manually” made in DEV(new) MySAP ERP but these changes need not be transported to PRD (new).
2.5 Implementation Approach
CompanyABC proposes Big Bang implementation approach. The details of scope of work, Implementation Methodology, training approach, Data Migration approach arementioned in the subsequent sections.
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2.6 Project Plan
Attached Project Plan.
Tamimi Project PlanFinal.mpp
2.7 Time & Effort Estimate
2.7.1 Resource Estimate
Based on the information provided to CompanyABC and the scope of work asmentioned in relevant section of this document, CompanyABC proposes thefollowing resources. This estimate is derived based upon the scope as mentioned inSection 2.2.
Application Area Resourcesfrom
CompanyABC
Resourcesfrom Al-
CompanyXYZ
Project Manager 1 1Financial Accounting 2 2Human Resource 1 2Enterprise Portal 1 1Business IntelligenceWarehouse
2 1
Workflow 1 1ABAP 3 1XI Consultant 1 1Basis 1 1
IS RETAILMerchandise Logistics 2 1Sales 1 2
TOTAL 16 14
Note:The above estimates are only indicative. The actual number of resources required to execute the project depends on theBusiness requirements that will be finalized during BusinessBlue Print Phase.
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2.7.2 Time Estimate
Project Phases No. of Weeks
No. of Working
Days(approx)
Project Preparation 2Business Blueprint 10Realization 8Final Preparation 4
Go Live & support 4Total 28
Note: A detailed project plan will be made during Project PreparationPhase.No of working days considered as 5 per week
2.7.3 Milestone Project Plan
PROJECT PHASEWEEKS
1 - 4 5 – 8 9 - 12 13 –16
17 -20
21 -24
25 -28
ProjectPreparationBusinessBlueprint
Realization
Final Preparation
Go Live & Support
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3. UPGRADE METHODOLOGY
CompanyABC utilizes an enhanced methodology for version upgrades based on theSAP America's Accelerated SAP (ASAPSM) Methodology. As a key element of ourASPPlusSM Power Upgrade ServicesSM, our rapid implementation model is designed tocut the time and cost associated with technical and functional changes to the SAPR/3 system brought about by a version upgrade.
Our mission is to streamline the upgrade process, improve management of theproject from beginning to end, ensure the quality and repeatability of upgrade tasks
and ultimately, to bring our customers to full functionality in the shortest timepossible.
CompanyABC's ASP Plus Power Upgrade Services for SAP combine the right toolswith the right talent to deliver the fastest, most accurate and comprehensiveassessment of your SAP environment, a complete analysis of your upgraderequirements and, when the time is right, the highest quality SAP upgrade at thelowest cost possible.
There are three major components for a successful upgrade:
Rapid assessment and analysis Clear and workable Upgrade Strategy Fast and high quality execution
3.1 Upgrade Assessment
CompanyABC will either fully assess or validate IP Australia’s assessments for thefollowing primary phase functions:
Technical Assessment Functional Assessment Development Assessment* Documentation & Training Change management/Operational Readiness
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*Development Assessment: This is an assessment of your modified or enhanced
SAP objects is traditionally a long, user intensive and costly exercise. Use of CompanyABC’s unique UPTIMIZER tool kit will dramatically reduce the cost and timerequired for this phase. One of the UPTIMIZER’s features is that it holds it’s ownintelligent repository of SAP upgrade changes, which allows this assessment to beperformed even BEFORE any upgrade operation is performed.
3.2 Upgrade Strategy
The key to a successful upgrade is a clear and comprehensive strategy thatincludes the following critical areas:
Technical upgrade strategy Functional configuration strategy Development; repair, replace or re-design strategy Change management and operational readiness strategy Documentation and training strategy Risk management & control strategy Quality management strategy
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3.3 Upgrade Execution
The tasks involved in the execution of the upgrade strategy will follow Sap’s provenASAP project methodology, as shown below.
CompanyABC utilizes an enhanced methodology for version upgrades based on theSAP America's Accelerated SAP (ASAPSM) Methodology. As a key element of ourASPPlusSM Power Upgrade ServicesSM, our rapid implementation model is designed tocut the time and cost associated with technical and functional changes to the SAPR/3 system brought about by a version upgrade.
Our mission is to streamline the upgrade process, improve management of theproject from beginning to end, ensure the quality and repeatability of upgrade tasksand ultimately, to bring our customers to full functionality in the shortest time
possible.
3.4 CompanyABC Upgrade Approach – Extended ASAP
CompanyABC’s four Phase Upgrade Methodology:
Discovery and Analysis
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Assessment Final Preparation Execution and Support
Discovery and Analysis: Your business needs should drive your upgrade process. Knowing your requirementstoday and your vision for the future is key to a successful upgrade. During this initialplanning and intelligence-gathering phase, CompanyABC helps customers preparetheir business case for the upgrade, evaluate available options, and determine thepros and cons of each SAP version.
Assessment:Using the information gathered about your business needs, CompanyABC workswith you to evaluate the essential issues surrounding your upgrade strategy: timing,cost estimates, the, budgeting process, risk analysis, etc. The Assessment Phasefocuses on two primary areas:
Technical Assessment: Our automated Uptimizer Assessment Tool analyzesand assesses the technical implications and risks associated with theupgrade, especially around custom developed objects and repairs done toSAP-delivered codes.
Functional Assessment: The new version functionality associated with the
upgrade is evaluated for its impact on your system and your businessoperations. Will additional training be required? What are the costs involved?What timelines must be established?
Final PreparationIn final preparation before launching the upgrade, the findings and analysis doneduring the assessment phase are used to develop detailed project plans, budgetsand cost estimates. Among the other critical pre-launch planning tasks andstrategies are the placement of action plans for repair and correction of customobjects, resource planning, cut-over plans to the new version, training schedulesand more.
Execution of “Go-Live” Support: The purpose of this phase is to transition from aproject-oriented, pre-productive environment to a successful and live productiveoperation. A support organization should be in place to service the new SAP R/3user community to help manage change during the transition and to provide longterm, on-going support. During this phase, various system transactions are closelymonitored and reviewed and overall system performance is optimized. Finally, theactual project is closed out.
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4. PROPOSED IMPLEMENTATION METHODOLOGY
The implementation shall be based on the Accelerated SAP methodology.CompanyABC’s project approach focuses on the coordination and execution of allthe elements that make an implementation successful. CompanyABC hasreligiously followed the ASAP Methodology in all it’s SAP Implementations,Upgrades, Roll Outs and Support Projects and all it’s consultants have experienceon ASAP Methodology.
CompanyABC understands and confirms that it would follow the ASAP methodology.
CompanyABC would perform all the key activities and deliver the key deliverablesand accepts the Roles & Responsibilities and the Completion criteria as mentionedunder each of the Phases of ASAP Methodology.
We propose the use of Accelerated ASAP, a comprehensive methodology developedby SAP for ensuring smooth and rapid SAP implementation. We will combine thismethodology along with our experienced consultants, proven accelerators includingtools & templates, and best practices to simplify and streamline theimplementation. CompanyABC were one of the first fully certified ASAP partners.ASAP is Sap’s way to exert more influence over the implementation process bytaking steps to better assure results in a market where the software is now judgedless by functionality and more by the ability to quickly get intended business
results.
The benefits that Client will achieve from the methodology are:
• Risk reduction through improved cost and schedule controls - Minimize the
length of implementation time, Maximize the utilization of SAP and Clientresources.
• Incorporate a Process oriented approach - a comprehensive business solution
through integrated components.
• Accelerated business results through use of new tools and accelerated
implementation methodologies.
• Continuing attention to component integration quality assurance.
•Direct access to SAP for advice and assistance.
CompanyABC’s consultant effort will be focused on ensuring that the Client projectteam personnel develop and retain ownership and direction for the day-to-daysystem maintenance.
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The ASAP Roadmap
The 5 ASAP phases are described below.
4.1 Project Preparation Phase
During this phase, the project team is finalized and training commenced, the projectplan and the hardware order are reviewed. The project is officially started with anExecutive Kickoff. The Executive Kickoff is attended by the project team,application consultants and also by other key members of the company. This
kickoff sets the stage for the project by highlighting the importance of the project tothe overall business goals and the commitment to the project from the executiveteam.
4.2 Business Blue Print Phase
The purpose of the Business Blueprint phase is to understand the business goals of Client and to determine the business processes required for supporting those goals.An Executive Overview Meeting will be held to discuss the business benchmarks,organizational structure and the high-level business processes. More detailedrequirements will be defined during separate business workshops to discuss each
business process. The application consultants will conduct the Executive Overviewand the business processes review sessions. To verify that a proper understandingof Client’s requirements have been communicated, a “blueprint” of Client’s futurestate will be prepared and presented to Client for approval. This blueprint willconsist of a view of Client’s organizational structure as well as a first draft definitionof Client’s future business processes. This blueprint will finalize the detailed scopeof the project.
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4.3 Realization Phase
During this phase, the Client’s project team and the application consultant'scomplete parallel activities. The project team may attend offsite Level 2 and initialLevel 3 SAP training as required. SAP training is now organized around corebusiness processes (for example, customer order management or procurement)rather than application modules. During Level 2 training, the project team will gainproficiency by modeling the SAP System based on the requirements of a casecompany. The training will also provide an understanding of the SAP tools andreference aids, as well as highlights the integration of the software’s components.
The Level 3 training will help the project team acquire expertise to detailed topics
within a business process.
During this phase the application consultants, with the assistance of the Client’steam members, will configure the business processes identified in the aboveblueprint. The configured SAP system will reflect the Client’s organization andmaster data as well as support a fully integrated process flow through the SAPsystem. A playback of Client business processes to both the project team as well asother key users of each business process allows for feedback as well as furtherconfirmation of the blueprint.
The configuration of each core business process will be divided into iterations orcycles of related business process flows. The business process flows are configured
in concert with the development of reports, user procedures, testing scenarios andsecurity profiles. The cycles not only provide milestones for the project team butalso provide checkpoints to test and “playback” specific parts of the overallbusiness process. This approach provides immediate feedback as well as involvesthe entire organization throughout the project life cycle.
During the cycles, the Client’s project team will be working one on one with theapplication consultants to further define specific business scenarios and exceptionconditions. This approach allows for maximum knowledge transfer by allowing theproject team to repeat the configuration of core business processes while also finetuning the system to account for common business scenarios. The Client’s projectteam will complete Level 3 detailed training during the cycles.
In a parallel activity, additional reports and layout sets are developed and tested.
4.4 Final Preparation phase
The primary purpose of the Final Preparation phase is to complete final systemtesting, train end-users and cut over both the data and the system to a productionenvironment. Final system testing consists of testing conversion procedures and
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programs, testing interface programs, conducting volume and stress testing andconducting final user acceptance testing.
To train end-users, the project team will train key users utilizing a train-the-trainermethod. This method will help to provide acceptance by the end-user communityand also build the knowledge for self-support of on-line reporting and futureenhancements to the system.
Another purpose of this phase is to create a Go-Live strategy. This plan specificallyidentifies the data conversion strategy, initial audit procedures and a project teamsupport structure.
The final step in this phase is to approve the system and the readiness of thecompany to go live and to officially turn on the system.
4.5 Go Live and Support Phase
Immediately after going live, the system must be reviewed and refined to ensurethat the business environment is fully supported. This process involves not onlyverifying the accuracy of the business transactions but also informally interviewingthe user community to verify their needs are being met.
The last step in the process involves measuring the business benefits of the newsystem.
On an ongoing basis, the power and flexibility of a system can now be realized insupport of ongoing process improvements. The system can continue to be rolledout to additional levels, access to data in support of decision-making can beproliferated and use of additional features can be achieved in a controlled manner.
4.6 Project Acceleration Techniques
We use the standard ASAP acceleration techniques and standard templates
suggested by ASAP.
Accelerated SAP is faster, logical path of SAP implementation, guides towards rightsolutions, creates database during implementation process, applicable irrespectiveto size of organization.
Accelerators – Templates, Models used to perform smaller tasks.
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Tools - Self-contained application used to perform work package activities andlarger tasks.
In project procedure, we create issue management plan and open issues databasein Q&A database. Landscape and testing strategies are defined.
Q&A database structure: BP Questions and CI templates.
4.7 Project Organization & Staffing
The steering committee will comprise of the following:
CompanyXYZExecutives CompanyABC Project Executives
Executive level commitment from CompanyXYZand CompanyABC will ensure thatany issues that cannot be resolved by the project team are addressed quickly. Thisis critical to the success of this project.
The CompanyXYZProject Manager will deliver timely status reports to the SteeringCommittee with the help of the CompanyABC Project Manager.
CompanyXYZ& CompanyABC Confidential
Steering CommitteeAl-Tamimi/
CompanyABC
Project Manager CompanyABC
Accounting TeamCompanyXYZCore Team &CompanyABC Consultants
Project Manager Al-Tamimi
Logistics TeamCompanyXYZCore Team &CompanyABC Consultants
Technical TeamCompanyXYZCore Team &CompanyABC Consultants
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4.8 Project Deliverables and Responsibilities
DeliverablesPrimaryResponsibility
Secondary Responsibility
Project Charter CompanyABCProject Manager
CompanyXYZProjectManager
Project Plan CompanyABCProject Manager
CompanyXYZProjectManager
ProjectProcedures
CompanyABCProject Manager
CompanyXYZProjectManager
End UserDocuments
Core Users Functional Consultants
FunctionalEnhancements
CompanyABCProject Manager
CompanyXYZProjectManager,CompanyXYZBPOs,CompanyABC Consultants
4.8.1 Project Preparation Phase
Deliverable PrimaryResponsibility
SecondaryResponsibility
Sign off by
Project Charter Project Manager
CompanyABC
Project Manager
Al-CompanyXYZ
Project Sponsor
Project Plan Project ManagerCompanyABC
Project ManagerAl-CompanyXYZ
Project ManagerAl-CompanyXYZ
Training Plan Project ManagerCompanyABC
Project ManagerAl-CompanyXYZ
Project ManagerAl-CompanyXYZ
ProjectManagementStandards &Procedures
Project ManagerCompanyABC
Project ManagerAl-CompanyXYZ
Project ManagerAl-CompanyXYZ
ImplementationStandards &Procedures
Project ManagerCompanyABC
Project ManagerAl-CompanyXYZ
Project ManagerAl-CompanyXYZ
SystemLandscapeStrategy
BASIS ConsultantCompanyABC
Project ManagerAl-CompanyXYZ
Project ManagerAl-CompanyXYZ
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Deliverable PrimaryResponsibility
SecondaryResponsibility
Sign off by
Project team Training-Level 1
FunctionalConsultantsCompanyABC
Project ManagerAl-CompanyXYZ
Project ManagerAl-CompanyXYZ
End user training&DocumentationStrategy
Project ManagerAl-CompanyXYZ
Project ManagerCompanyABC
Project ManagerAl-CompanyXYZ
4.8.2 Business Blueprint Phase
Deliverable PrimaryResponsibility
SecondaryResponsibility
Sign off by
Business ProcessBlueprint
FunctionalconsultantsCompanyABC
CompanyXYZBPO & Core Users
CompanyXYZBPOs
System administrationProcedures
BASIS ConsultantCompanyABC
Project ManagerCompanyABC
Project Manager Al-CompanyXYZ
Project team Training-Level II
FunctionalConsultantsCompanyABC
Project ManagerCompanyABC
Project Manager Al-CompanyXYZ
4.8.3 Realization
Deliverable PrimaryResponsibility
SecondaryResponsibility
Sign off by
Project team Training-Level III
FunctionalConsultantsCompanyABC
Project ManagerCompanyABC
Project Manager Al-CompanyXYZ
User Roles andAuthorization Matrix
CompanyXYZBPO &Core Users
FunctionalConsultantsCompanyABC
Business ProcessOwners Al-CompanyXYZ
Business ProcessProcedures ( End User Training Material)
CompanyXYZCoreUsers FunctionalConsultantsCompanyABC
Project Manager Al-CompanyXYZ
Unit Testing FunctionalConsultantsCompanyABC
Not Applicable CompanyABC ProjectManager
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E-Business Consultant
MNC
ABC BPOs/Core users
ABC IT Team
CompanyABC
Project Directo
CompanyABC
Project Manage
CompanyABCConsultants
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Deliverable PrimaryResponsibility
SecondaryResponsibility
Sign off by
Preparation of Scenario andIntegration TestCases.
CompanyXYZCoreUsers
Business ProcessOwners Al-CompanyXYZ
Project Manager Al-CompanyXYZ
Scenario Testing &Final Integration
Testing
CompanyXYZCoreUsers
Business ProcessOwners Al-CompanyXYZ
Project Manager Al-CompanyXYZ
Development of
Customized Programs
ABAP Consultant &
FunctionalConsultantCompanyABC
CompanyXYZAb
ap Team
Project Manager Al-
CompanyXYZ
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4.8.4 Final Preparation
Deliverable PrimaryResponsibility
SecondaryResponsibility
Sign off by
Cut over Plan FunctionalConsultantsCompanyABC
CompanyXYZCoreUsers
Project Manager Al-CompanyXYZ
End User TrainingCompanyXYZCoreusers
Project Manager Al-CompanyXYZ
Data Preparation
and Validation
CompanyXYZCore
users
Project Manager
Al-CompanyXYZCut over toproductionsystem
CompanyXYZCoreusers
FunctionalConsultantsCompanyABC
Project Manager Al-CompanyXYZ
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5. TRAINING PLAN
The purpose of this activity is to conduct the functional project team (Core team)and Power users to obtain the needed SAP functional and technical knowledge. Thistraining enables the CompanyXYZteam to match the system requirements withSAP functions during the Business Blueprint phase and acquire SAP systemfunctional and technical knowledge during the Realization phase. This trainingfacilitates Core/Power users for a basic understanding of functional and technicalissues to enhance their credibility as they support the SAP implementation.
5.1 Training Methodology
Training will be given at three different levels, which distinguishes each other byscope and depth of functionality. “Train the trainer” concept is followed and coreusers of CompanyXYZwill train the endusers.
Level 1 will offer Overview of SAP System. The team members can obtain anoverview on R/3, navigation skills and SAP processes.
Level 2 will offer functional training, which will be business process-orientedwith required conceptual knowledge. Training is imparted in parallel to all thecore users and as such separate training rooms with projectors, systems
should be ensured by Al-CompanyXYZ.
Level 3 will describe business processes in detail and certain high levelConfiguration information. Training is imparted in parallel to all the core usersand as such separate training rooms with projectors, systems should beensured by Al-CompanyXYZ.
Level 4 training - CompanyXYZProject team will impart the level 4 trainingprogram. The entire training activity such as planning, logistics, Preparationof training content will be undertaken by CompanyXYZProject management.CompanyABC Project management will support CompanyXYZProjectmanagement wherever required.
The designated resources (Core team and Power users) ensure that adequate endusers are trained before the SAP go-live date. End user training is role basedtraining and must include general SAP training, as well as company specific SAPtraining, based upon the company’s business processes
5.1.1 Training Deliverable and Responsibility
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Phase Deliverable Responsibility Training ContentProjectPreparation
Level 1 Training
CompanyABC • Power point & notes
• Exercises and Solutions
BusinessBlueprint
Level 2training
CompanyABC • Power point & notes
• Exercises and Solutions
Realization Level 3 Training
CompanyABC • Power point & notes
• Exercises and Solutions
FinalPreparation
Level 4 -Enduser
Training
CompanyXYZProject team
• Power point & notes
• Exercises and Solutions
• End user Manuals –
(Business processProcedures)
5.1.2 Training using Knowledge Warehouse
CompanyABC will use SAP Knowledge Warehouse as a cornerstone for Knowledgetransfer. PowerPoint’s Exercises and Solutions will be extracted from KW and willmodify where ever required. CompanyXYZshould provide SAP knowledgewarehouse software and server. Installation can be done by CompanyABC.
5.1.3 CompanyXYZResponsibility
IDES Training System ( SAP’s training database) Access to a training room with adequate computer equipment, LAN
connections, and audio-visual display equipment for the instructor’s use
SAP knowledge Warehouse server and Software.
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6. TESTING PLAN
6.1 Upgrade Testing Plan
A detail project Work Plan would be made by the Project Manager where inadequate time will be allocated for different types of testing. CompanyABCproposes to perform testing at three levels.
6.1.1 Unit Testing:
On Completion of Code Correction in the New Development Box as per theUptimizer run, CompanyABC Consultants would perform the Unit testing inthe Upgrade New Development system.
6.1.2 Integration Testing
CompanyABC Core team members will perform Integration testing in theUpgraded QAS (DEV old). This testing includes verification of alldependencies of the Business process along the value chain and all interfaces
6.1.3 User Acceptance Testing
CompanyXYZCore team members will perform UAT testing in the UpgradedQAS (DEV old) System using Integration Test Cases. This testing includesverification of all dependencies of the Business process along the value chainand all interfaces
CompanyXYZCore team needs to prepare the test cases and CompanyABCwould support.
6.2 Implementation Testing Plan
A detail project Work Plan would be made by the Project Manager where inadequate time will be allocated for different types of testing. CompanyABCproposes to perform testing at three levels.
6.2.1 Unit Testing
Definition
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This is the lowest level of testing where the program or transaction is testedand evaluated for errors. Unit testing is normally the first test that iscompleted during the configuration effort, and is focused towards theprogram’s inner functions, rather than towards the integration.
Testing focus:
Master data
Business processes
Examples: You can test master data by creating a Customer or a customerhierarchy. Creating a Standard sales order is an example of a basic business
transaction in the Sales and Distribution Module.
Besides application testing unit testing is also performed during developmentand even during Technical system testing (please refer to Development
Testing and System Testing).
ResponsibilityOn Completion of Configuration in Development Box, CompanyABCConsultants would perform the Unit testing in the Upgrade New Developmentsystem.
6.2.2 Scenario Testing
DefinitionDuring the configuration there is a need to test chains of transactions thatflow together and whichReflect important business processes and scenarios.
Testing focus:
Multiple transactions within one enterprise area
Workflow
Business processes which cross enterprise areas
Examples: (of small scenarios)
Standard sales order to a delivery to invoicing to account document andposting. During subsequent integration testing these small scenarios can beused to build larger end-to-end Scenarios.
ResponsibilityCompanyXYZCore team members will perform UAT testing in the QualityAssurance System using Integration Test Cases. This testing includes
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verification of all dependencies of the Business process along the value chainand all interfaces
6.2.3 Integration Testing
DefinitionFinal integration testing is accomplished through the execution of predefinedbusiness flows, or Scenarios that emulate how the system will run yourbusiness. These business flows, using migrated Data from the pre-existingsystems, will be performed in a multifaceted computing environmentComprised of SAP Core, third-party software, system interfaces and various
hardware and software Components. This environment will build thenecessary level of confidence that the solution is Complete and will performin your business.
Final Integration testing focuses on cross-functional integration points, as wellas end-to-end business Processes. A well defined Final Integration test planstarts with the testing of the cross-functional integration points (touch points)and ends with the end-to-end testing of critical business processes identifiedwithin the Business Blueprint.
ResponsibilityCompanyABC Core team members will perform Integration testing in the
Quality Assurance System.
6.2.4 User Acceptance Testing
DefinitionUser Acceptance Testing is done on lines of Integration Testing.
ResponsibilityCompanyXYZCore team members will perform UAT testing in the QualityAssurance System using Integration Test Cases.
CompanyXYZCore team needs to prepare the test cases and CompanyABC
would support. The date that needs to be tested will be based on the actual data.
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7. DATA MIGRATION SERVICES
7.1 Data Migration Strategy
The Data Migration activities consider creation of programs and manual proceduresfor transferring data from the Al-CompanyXYZ’s legacy systems to the System.
The emphasis will be to ensure that data conversion is done through programs andis complete, accurate, and in place to support final integration testing.
7.2 Scope of Data Migration
Master Data to be migrated - All Master Data from the present Maintenancesystem environment will require to be converted to the necessary data structuresand formats of the SAP system master data.
Sample list Master Data Sample List of Transaction data
Material Master Open Purchase OrdersVendor Master Open Sales OrdersCustomer Master Open Deliveries
Chart of Accounts Open Account ReceivableitemsCost Centers Open Account Payable ItemsEquipments
7.3 Responsibilities for Data Migration
• To Extract the data from Al-CompanyXYZ’s legacy system and make the data
available in the structure required for the data transfer program in the SAPSystem.
The CompanyXYZdevelopment team will deliver the programs to convert thedata within their legacy systems to the format required by the SAP System.
They will also be responsible for the Cleanup and addition of Data fields requiredfor making up the masters in the SAP system.
• Creating and testing conversion programs from this structure to the System.
The CompanyABC development team will develop, test and deliver the programsfor this activity.
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7.4 Data Migration Milestones
Project Phase Major Activities Project Milestones related toData Migration
Phase IProject
Preparation
Create & ApproveProject Charter
Enterprise Area Scope Document –Data Migration scope.
Project Procedures Project Procedures – DevelopmentProcedures approved
Set up DevelopmentSystem
SAP Available for training,prototyping
Phase IIBlueprint
Organization Structure
Design
Approved Organization Structure
Requirements gatheringand Blue PrintFinalization
Blueprint Document
• Conversions finalized
Blueprint Review- QAcheck
Blueprint Signoff
• Check the Conversionspecifications and the datamigration scheme.
Phase IIIRealization
Baseline configurationand testing
Baseline configuration confirmation
Conversion Detaileddefinition
Technical specifications areapproved.
Develop ConversionPrograms
Developed programs.
Create CutoverChecklist
Preliminary cutover checklist
Test and ReviewPrograms
Approved Programs and datastructures
System Management QA Environment set upProduction Environment setup
Final Configuration and Testing
Unit Testing complete
Migrate to QA
Environment
Programs migrated to the QA
environment.Integration test andapproval
Conversion program for Mastersand Historical Data will be requiredto be completed before this taskand available in the QAenvironment. Integration testApproved.
Quality checkRealization
Audited Conversions
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Project Phase Major Activities Project Milestones related toData Migration
Phase 4Final Preparation
Refine cutover checklistFinalized and Approved cutoverplan
Detailed DataMigration schedule –Review conversiontiming and planning.
Finalized hourly schedule forCutover.
System Management
Production system stress test,volume test, backup and restoretest, disaster recovery test
Production Support planand setup
Helpdesk established
Cut-over to new systemData conversion and Migration tonew system completed andapproved
QA Check Audited system
Phase 5Go-Live &Support
Migration of Data duringthe cutover period orany other datasynchronization
Established Financial reports withinSAP for audit.
Note: It is assumed that the conversion of legacy system historical data will bedone during the period of Final preparation much before the detailed cutover schedule is executed to take care of the volume of transactions and makethe cutover window as short as possible.
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8. COST BREAKDOWN/FEES/TERMS & CONDITIONS
Implementation services including professional services and other expenses areUS$ xxx,xxx (in words only).
8.1 Payment Terms
20 % of project value along with order as advance15 % of project value after Project Preparation stage20 % of project value after completion of Business Blue Print phase25 % of project value after Realization phase10 % of project value after Final Preparation and GoLive phase10 % of the project value after Two months of post implementation support
8.2 Changes in scope of project
In the event of changes to the scope of the project (which may lead to change ineffort/time schedule estimates), CompanyABC and CompanyXYZshall mutuallyagree for revised prices.
8.3 On-site Facilities
CompanyXYZshall provide office space and PCs/Laptop (one per person) with MS-Office installed for the entire project team members from CompanyABC and Al-CompanyXYZ. CompanyXYZshall provide free access to telephone/fax/e-mail/Internet to all CompanyABC’s Consultants deployed on the project, at no costto CompanyABC.
8.4 Boarding and Lodging Facilities
CompanyXYZshall provide boarding, lodging and travel facilities for any traveloutside Dammam, KSA, related with the project. All the project activities shall becarried out at Dammam, KSA. Travel to any other place shall be considered asoutstation travel.
8.5 Signing of Agreement
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Before commencement of the assignment, Consultancy Services Agreement shallbe signed by CompanyABC and Al-CompanyXYZ
8.6 Miscellaneous
The fee mentioned is for consultancy services only. CompanyXYZshall procureHardware, lease line, SAP licenses and associated software separately.
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9. GENERAL ASSUMPTIONS
9.1 Assumptions
1. Only those SAP modules and sub-modules will be implemented asspecified in the Application Scope section.
2. Standard SAP functionalities will be implemented. In case of differences(including absence of functionality) between the standard SAP function andAl-CompanyXYZ’s current business practice, CompanyXYZwill adjust
wherever possible to the functional requirements of the standard SAP system.Complexity must be kept low wherever possible. The aim must always be tokeep solutions simple.
3. CompanyABC does not recommend making any change to the SAPsource code – as these ‘modifications’ will inhibit future upgrades as well asmaintainability. All modifications from standard SAP will be subjected tosteering committee decision.
4. Any gaps requiring enhancements such as further bolt-ons or additionaltransactions to support the business process that will be identified duringblueprinting phase will be a separate business decision. The costs for these
enhancements shall be arrived at mutually acceptable terms.
5. It is assumed CompanyXYZwill nominate good and empoweredresources as a Core team and these resources would be available fulltime forthe project. The number of resources will be as per the section “ResourceEstimate”.
6. Any delays due to the CompanyXYZin achieving the project phasemilestones for reasons like non- availability of CompanyXYZresources,Document sign offs, revising the signed blueprint, accepting the systemsetc., will have to be compensated to CompanyABC as per a mutually agreedman week rate.
7. Commitment of Senior Management.
9.2 Technical
1. The implementation is based on my SAP ERP 2004. No release changeswill take place during the project.
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2. All project estimates and commercials calculation is based on assuming8 hours a day, 6 days a week covering 48 hours per week.
3. CompanyXYZwill provide the suitable technical infrastructure(hardware, operating system, database, network, LAN/WAN) for theimplementation to support the project team. Additional environments will beprovided at the agreed milestones in the project.
4. CompanyXYZwill provide all the required hardware (Servers and PCs)with suitable configuration.
5. CompanyXYZwill procure all the required software (i.e. SAP, operatingsystem, database, network) in suitable time.
6. CompanyXYZwill provide a suitable office infrastructure for the SAPProject Team for the duration of the project.
7. Access to e-mail, OSS, Internet and etc., are available. Additionally,remote access to SAP system will be made available to CompanyABCconsultants if required.
8. CompanyXYZwill work closely with CompanyABC in matching the
conversion data from legacy systems to SAP. CompanyXYZwill ensure theintegrity of all data supplied for conversions.
9. CompanyXYZworkstations will be configured to meet the minimumperformance and application requirements of the user.
10. CompanyXYZwill provide all the required training resources in terms of PC's, whiteboards etc.