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SAP BusinessObjects BI 4.1 UpgradeWebinar Series
BI 4.1 Monitoring
Brought to you by the Customer Experience Group
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We bring to you all that you need tosuccessfully upgrade to the SAPBusinessObjects BI Platform 4.1.
You can find a BI 4.1 UpgradeOverview page on SCN at:http://scn.sap.com/docs/DOC-56525
Webinars also complement thesepublished resources:http://scn.sap.com/docs/DOC-56308
SAP BusinessObjects BI Platform 4.1 UpgradeEnablement
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Key Components of the BI Platform Monitoring Application
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Key Components: Server Metrics
Server Metrics
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Key Components: Server Metrics
Server Metrics
What servers should I monitor? Refer to product tutorials for guidance:http://scn.sap.com/docs/DOC-8292
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Key Components: Derived Metrics
Derived Metrics
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Key Components: Metrics
Host Metrics
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Key Components: SAP Host Agent
Allows SAP processes to be stopped / started remotely
Enables monitoring of operating systems via SAP OsCol
Included with the Solution Manager Diagnostic Agent
SAP BI Platform Support Tool will also leverage the SAP Host Agent
Must be installed on each node in the landscape
Download version 7.20 on the Service Marketplace
http://wiki.scn.sap.com/wiki/display/BOBJ/How+to+install+the+SAP+Host+Agent+for+BI+Platform+Host+MonitoringHow to install the SAP Host Agent for BI Platform Host Monitoring
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Key Components: Metrics
Topology Metrics
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Key Components: Metrics
Topology Metrics
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Key Components: Health State Metric
Health State metric is determined by that server’s watch status
Different statesGreen = Server OKAmber = CautionRed = DangerDisabled = Watch not enabledFailed = Error in formula or monitoring service disabled
In CMC, Server’s Page has “Health” column to show Server’s Health
Server Health is shown forDefault ServersNew Server instancesNodes and Service Categories
Click to seewatch details
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Key Components: Server Health Watch
State Value
Green 2
Amber 1
Red 0
State Value
Green 1
Red 0
Two stage watch returns:
BIPW08R2.APS$'Server RunningState'==0 || BIPW08R2.APS$'ServerRunning State'==5
Three stage watch returns:
Danger Rule is false
3 state watch returns 2which evaluates to GREEN
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Key Components: Server Running State Metric
State Value
Stopped 0
Starting 1
Initializing 2
Running 3
Stopping 4
Failed 5
Running With Errors 6
Running With Warnings 7
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Key Components: Configuring Server Watch Example
State Value
Stopped 0
Starting 1
Initializing 2
Running 3
Stopping 4
Failed 5
Running With Errors 6
Running With Warnings 7
Two stage watch
Three stage watch
Caution Rule
BIPW08R2.APS$'Server Running State'==1 ||BIPW08R2.APS$'Server Running State'==2 ||BIPW08R2.APS$'Server Running State'==4 ||BIPW08R2.APS$'Server Running State'==6 ||BIPW08R2.APS$'Server Running State'==7
Danger RuleBIPW08R2.APS$'Server Running State'==0 ||BIPW08R2.APS$'Server Running State'==5
Danger Rule BIPW08R2.APS$'Server Running State‘!=3
Server Running State
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Health State Watch Hierarchy
Enterprise Nodes Watch
SIA Node 1 Health State SIA Node 2 Health State
CMS 1 Health State
APS 1 Health State
AJS 1 Health State
CMS 2 Health State
APS 2 Health State
AJS 2 Health State
Service Categories Watch
Consolidated Health Watch
Analysis Services Health
Dashboard Service Health
Core Services Health
Explorer Services Health
Webi Services Health
Connectivity Services Health
Crystal Reports Service Health
Data Federation Service Health
Promotion Management Health
OK
Failed
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Health State Watch Hierarchy
Enterprise Nodes Watch
SIA Node 1 Health State SIA Node 2 Health State
CMS 1 Health State
APS 1 Health State
AJS 1 Health State
CMS 2 Health State
APS 2 Health State
AJS 2 Health State
Service Categories Watch
Consolidated Health Watch
Analysis Services Health
Dashboard Service Health
Core Services Health
Explorer Services Health
Webi Services Health
Connectivity Services Health
Crystal Reports Service Health
Data Federation Service Health
Promotion Management Health
OK
Failed
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Health State Watch Hierarchy
Enterprise Nodes Watch
SIA Node 1 Health State SIA Node 2 Health State
CMS 1 Health State
APS 1 Health State
AJS 1 Health State
CMS 2 Health State
APS 2 Health State
AJS 2 Health State
Service Categories Watch
Consolidated Health Watch
Analysis Services Health
Dashboard Service Health
Core Services Health
Explorer Services Health
Webi Services Health
Connectivity Services Health
Crystal Reports Service Health
Data Federation Service Health
Promotion Management Health
OK
Failed
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Key Components: Enhanced Topology GUI
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Key Components: Enhanced Topology GUI
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Key Components: Watches
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Key Components: Watches
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Key Components: Watches
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Key Components: Alerts
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Key Components: Alerts
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Key Components: Probes
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Key Components: Probes
• Health ProbeGenerates metrics of data types such as integer, Boolean, or string. An example of ahealth probe is the default CMS Logon/Logoff probe which checks that a user maysuccessfully logon/logoff the Central Management Server
• Diagnostic ProbeGenerates reports containing current system information. An example of a diagnosticprobes is the default Stop/Start server probe. This probe checks all the servers, recordsthe state of each server, restarts the servers and collects information about servers again
• Hybrid ProbeFunctions as both a health probe and a diagnostic probe
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Key Components: Probes
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Key Components: Probes
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Key Components: Copying a probe and why?
http://service.sap.com/sap/support/notes/1797185How to create a copy of a default probe
Apache Tomcat #1
Apache Tomcat #2
BI Launchpad Probe 1
BI Launchpad Probe 2
http://server1:8080/BOE/BI
http://server2:8080/BOE/BI
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Key Components: BI Launchpad SSL Probe
http://wiki.scn.sap.com/wiki/pages/viewpage.action?pageId=388793398
Guide for configuring BI Launchpad Probe for SSL
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31© 2014 SAP AG or an SAP affiliate company. All rights reserved.
http://scn.sap.com/docs/DOC-39449Developing and deploying a custom Java probe in BI Platform 4.0
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Key Components: Custom Probe
String hostname = (String) inputParams.get("hostname");String portnum = (String) inputParams.get("portnum");
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Key Components: Custom Probe
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Key Components: Monitoring Stack
Alerts
Watches
MetricsProbes
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Best Practices and Getting Started
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Monitoring Strategy
Give it thenecessaryresources
(KISS)Keep it simple
andsignificant
Focus onmissioncritical
components
Knownvulnerabilities
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Be Patient
Changes in watch states take 60seconds to update by default so bepatient when making changes to metricdefinitions
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Trending Database
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Trending Database
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Trending Database
http://help.sap.com/businessobject/product_guides/sbo41/en/sbo41sp4_bip_admin_en.pdfConfiguring the Auditing Connection for Trend Database
Monitoring uses the Connection Server libraries to connect to the Auditing Database
The Monitoring application refers to the auditing connection name, and uses JDBC if<hostName>.<Portnum>.<dbName> is used, or ODBC otherwise
You must configure the corresponding SBO file on each node in case of failover
Refer to the newest Administrator guide for up to date configuration details
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Trending Database
CSV
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Getting started checklist
Make sure you have applied SP4 + Patch1 or higher (contains fixes for Host metrics)
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Getting started checklist
Make sure you have applied SP4 + Patch1 or higher (contains fixes for Host metrics)
Enable Monitoring Application (CMC --> Monitoring)
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Getting started checklist
Make sure you have applied SP4 + Patch1 or higher (contains fixes for Host metrics)
Enable Monitoring Application (CMC --> Monitoring)
Reconfigure APS (remove Monitoring Service from existing APS servers)
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Getting started checklist
Make sure you have applied SP4 + Patch1 or higher (contains fixes for Host metrics)
Enable Monitoring Application (CMC --> Monitoring)
Reconfigure APS (remove Monitoring Service from existing APS servers)
Add new Monitoring Service on each SIA node with 2gb RAM
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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 46Internal
Getting started checklist
Make sure you have applied SP4 + Patch1 or higher (contains fixes for Host metrics)
Enable Monitoring Application (CMC --> Monitoring)
Reconfigure APS (remove Monitoring Service from existing APS servers)
Add new Monitoring Service on each SIA node with 2gb RAM
Fix broken server and health watches
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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 47Internal
Getting started checklist
Make sure you have applied SP4 + Patch1 or higher (contains fixes for Host metrics)
Enable Monitoring Application (CMC --> Monitoring)
Reconfigure APS (remove Monitoring Service from existing APS servers)
Add new Monitoring Service on each SIA node with 2gb RAM
Fix broken server and health watches
Deploy custom probes (optional)
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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 48Internal
Getting started checklist
Make sure you have applied SP4 + Patch1 or higher (contains fixes for Host metrics)
Enable Monitoring Application (CMC --> Monitoring)
Reconfigure APS (remove Monitoring Service from existing APS servers)
Add new Monitoring Service on each SIA node with 2gb RAM
Fix broken server and health watches
Deploy custom probes (optional)
Enable JMX RMI protocol (optional)
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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 49Internal
Getting started checklist
Make sure you have applied SP4 + Patch1 or higher (contains fixes for Host metrics)
Enable Monitoring Application (CMC --> Monitoring)
Reconfigure APS (remove Monitoring Service from existing APS servers)
Add new Monitoring Service on each SIA node with 2gb RAM
Fix broken server and health watches
Deploy custom probes (optional)
Enable JMX RMI protocol (optional)
Install Host Agent on both nodes and configure Host Monitoring
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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 50Internal
Getting started checklist
Make sure you have applied SP4 + Patch1 or higher (contains fixes for Host metrics)
Enable Monitoring Application (CMC --> Monitoring)
Reconfigure APS (remove Monitoring Service from existing APS servers)
Add new Monitoring Service on each SIA node with 2gb RAM
Fix broken server and health watches
Deploy custom probes (optional)
Enable JMX RMI protocol (optional)
Install Host Agent on both nodes and configure Host Monitoring
Configure Trend Database to use Auditing Datasource
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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 51Internal
Getting started checklist
Make sure you have applied SP4 + Patch1 or higher (contains fixes for Host metrics)
Enable Monitoring Application (CMC --> Monitoring)
Reconfigure APS (remove Monitoring Service from existing APS servers)
Add new Monitoring Service on each SIA node with 2gb RAM
Fix broken server and health watches
Deploy custom probes (optional)
Enable JMX RMI protocol (optional)
Install Host Agent on both nodes and configure Host Monitoring
Configure Trend Database to use Auditing Datasource
Disable Alert Reminders under CMC Application settings by changing 2 to 0
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© 2014 SAP AG or an SAP affiliate company. All rights reserved. 52Internal
Getting started checklist
Make sure you have applied SP4 + Patch1 or higher (contains fixes for Host metrics)
Enable Monitoring Application (CMC --> Monitoring)
Reconfigure APS (remove Monitoring Service from existing APS servers)
Add new Monitoring Service on each SIA node with 2gb RAM
Fix broken server and health watches
Deploy custom probes (optional)
Enable JMX RMI protocol (optional)
Install Host Agent on both nodes and configure Host Monitoring
Configure Trend Database to use Auditing Datasource
Disable Alert Reminders under CMC Application settings by changing 2 to 0
Enable Email Alerts and configure Adaptive Job Server for SMTP
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Getting started checklist
Make sure you have applied SP4 + Patch1 or higher (contains fixes for Host metrics)
Enable Monitoring Application (CMC --> Monitoring)
Reconfigure APS (remove Monitoring Service from existing APS servers)
Add new Monitoring Service on each SIA node with 2gb RAM
Fix broken server and health watches
Deploy custom probes (optional)
Enable JMX RMI protocol (optional)
Install Host Agent on both nodes and configure Host Monitoring
Configure Trend Database to use Auditing Datasource
Disable Alert Reminders under CMC Application settings by changing 2 to 0
Enable Email Alerts and configure Adaptive Job Server for SMTP
Schedule Recurring Probes and create watches
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Troubleshooting
Enable TraceLog Service for “active” monitoring service
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SAP BusinessObjects BI 4.1 UpgradeWebinar Series
BI 4.1 Monitoring
Q & A
Brought to you by the Customer Experience Group
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Thank you
Contact information:
Toby JohnstonSenior EngineerSAP America, [email protected]