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Marine Terminal Operating Systems
Role of the TOS in Terminal Operations
September 23, 2009
American Association of Port Authorities703.684.5700 • www.aapa-ports.org
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What’s in a TOS
• Operations• Planning• Execution Automation• Optimization (work in progress)
• Communications• Regulatory Compliance• Data Exchange with Carriers, Railroads, etc.• WWW access for Customers, Partners
• Interface to External Systems• Position Detection, Optical Character Recognition, Gate Complex• Reporting: Executive and Operating Dashboards• Finance & Billing
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Market Differentiator or Necessity?
• World Class Operations need World Class Systems• Ability to attract customers• Cost and Performance Guarantees• Operating Flexibility, Customer Integration• Competitive Necessity
• Key to Operational Excellence• Nerve Center for Terminal Management• Integration Center – Data, Process
and Technology• Efficiency, Reliability, Consistency• Profitability & Cost Control
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Characteristics of World Class TOS
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• Focus on Integrated Operations• Optimize Overall Productivity• Prevent Revenue Leakage• Resource visibility and utilization• Quality of Service
• Scaleable• Able to deal with rapidly increasing (or decreasing) volumes• Easy to maintain, low carrying cost (TCO)
• Software• Support• Upgrade and Customization (Cost, Time, Risk)
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Characteristics of World Class TOS
• Flexible• Configuration vs. Customization• Adaptable to changing business requirements• Able to meet diverse customer (and regulatory) needs
• Open Architecture – Standards based• Communications with outside world (EDI)• Standards-based Integration with external systems, i.e. PDS, OCR,
Gate • Documented APIs• Open Data Access: Reporting, Dashboards, WWW
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TOS Evolution
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TOSTOS
GateGate
RDTRDTWork InstructionObserve & RecordException Handling
EDIEDICustomersPartners
Interface with Outside World(Truckers)
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TOS Evolution
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TOSTOS
PDSPDS
OCROCR GateGate
EDIEDICustomers,Partners,US Customs,Regulatory,Service Providers
Interface with Outside World(Truckers)
GateVesselRail
Chassis,Cranes, UTRs, Draymen,Stacking Equipment
Exception HandlingException Handling
As additional inputs are added, cost and complexity of TOS integration increases.
Exception Handling is Complicated, requiring the ability to apply logic and rules to sensory inputs and events.
Can the central TOS architecture handle this effectively?
RDTRDT
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TOS Evolution
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TOSTOS
PDSPDS
OCROCR GateGate
EDIEDICustomersPartners
Interface with Outside World(Truckers)
GateVesselRail
Chassis,Cranes, UTRs, Draymen,Stacking Equipment
Exception HandlingException Handling
As additional inputs are added, cost and complexity of TOS integration increases.
Exception Handling is Complicated, requiring the ability to apply logic and rules to sensory inputs and events.
Can the central TOS architecture handle this effectively?
RDTRDT
US CustomsRegulatoryService Providers
RDTRDTWork InstructionObserve & RecordException Handling
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Crane OCR System in Action4. Crane telemetry provides hoist and
trolley position, spreader lock and
unlock
2. UTR WherePort
blinks tags on Spreader as it
locks on/off1. UTR
WherePort blinks chassis when pulled
3. OCR Cameras extract
container number from
images
Crane OCR sends
Container #, Chassis #, UTR #
and Stow Position to SPARCS
SPARCS completes move
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TOS Evolution
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Middle‐ware
Middle‐ware
PDSPDS
OCROCR GateGate
EDIEDI
Exception HandlingException Handling
TOSTOSOpen ArchitectureOpen Architecture
TBDTBD
TBDTBD
Middleware: TOS Front-end • Interprets inputs• Applies business logic• Drives Exception Hdlg.• Customer Managed
TOS : Core competencies• Controls Planning• Work Instruction• Drives Exception Hdlg.
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Planning & Implementation Lessons Learned
• Product & Feature Evaluation• Operating Mode• Volumes and Customer variety• Customization vs. Configuration• Balance Cutting vs. Bleeding Edge• Vendor Commitment• Long-Term Relationship
• Organizational Commitment• Business Commitment• Internal IT Commitment• Central vs. Distributed model• Long-Term Relationship
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Importance of Your IT Staff
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• Whatever the Architecture, the TOS is complex
• Requires broad Technical Skills and Business Acumen
• IT as Technical Consultant
• IT as Protector• Take Care of
Them!
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Thank You
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