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Rethinking Resource Sharing
An Update
Gail Wanner
Interoperability Chair
Any Means Necessary Conference
September 24, 2007
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Agenda
Rethinking Resource Sharing initiative– Background– Update from 2007 Forum– “Viral” activities
Current & future projects– Manifesto– Policies – User Needs – Get-It Button Preview
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It’s Time Again to Think about Resource Sharing
A White Paper published February 2005 By Ted Koppel, Candy Zemon, Brenda Bailey-Hainer, Mark Needleman & Gail Wanner
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Why Rethink?
User Expectations Internet & Technology Budgetary Challenges
Standards process too slow ILL has not changed in the past 20 years
– Paper forms or staff – “Black hole” for users– Staff intensive, costly service– Interoperability still challenging
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Rethinking’s Main Ideas
– Focus on users not enhancing staff tasks– Vendor neutral– Global context– Broad definition of resource sharing
ILLConsortial borrowingReferenceDigital servicesDelivery
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Rethinking Forums
Chicago, November 2005 Denver, February 28th-March 1st, 2006 Chicago, April 19-20, 2007
International focus Participants from all types of libraries
– Need more publics and K-12’s Small group discussions & working groups
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Forum 2007 Highlights
Michael Stephens, Dominican University– The user is not broken (libraries are) – K. Schneider– Librarian 2.0 = Trendspotters– Social networking, other trends– Millennials team players– Convergence, participatory journalism– Content creation
Tagging, reviews, online book discussions– Redefining libraries/librarians – Trust – patrons, colleagues, everyone– PLAY – www.tametheweb.com
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Forum 2007 Highlights
Internet Archive, Brewster Kahle– Linda Frueh & Alexis Rossi– OpenLibrary.org
Flip Books format Scanning machine; $.10 per page Find from any search engine Partnerships to scan out of copyright items (1923) First BPL item scanned that morning; BLC participating Supplier for Get-It Button
– Print on Demand $1.00 per book
– One Laptop per Child ($100/unit)– Digital Bookmobile– Open Content Alliance
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Forum 2007 Highlights
Get-It Demo Working Group Discussions
– New groups formed– Reports from existing groups
Wiki added– Forum notes– Discussions
Link to ppts for speakers on website
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Local Chapters forming
Massachusetts – Regional Conference– Ongoing discussions
Australia & New Zealand national delivery project
South Africa Rethinking Conference Florida ??
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Automation
Self-service has arrived (ILS, Elf, LibraryThing) ILL last major service to automate URSA first “resource sharing” system
– Patron initiated– “Extended circulation” model– Unmediated request management– Streamlined workflow
NCIP DCB profile = URSA Other vendors adopting & experimenting
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Related Threads
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Revising ILL Code
No substantive changes to code proposed for 2007
Interlibrary Loan Code for the United States– Prepared by the Interlibrary Loan Committee,
Reference and User Services Association, 1994, revised 2001. Approved by the RUSA Board of Directors January 2001.
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Interlibrary Loan Code for the United States Explanatory Supplement, 2007
ILL is not “resource sharing” – Tess Gibson
Technology has expanded accessibility options beyond traditional library-to-library transactions. Unmediated requests, direct-to-user delivery, purchase-on-demand options, and increasing full text availability are exciting developments in resource sharing. At present, the Interlibrary Loan Code provides guidelines for established practices. However, libraries and other information centers are encouraged to explore and use non-traditional means where available to ensure maximum accessibility and convenience for users. More information for libraries interested in new ideas for resource sharing can be found at:
http://www.ala.org/ala/rusa/rusaourassoc/rusasections/stars/starssections/committeesa/rrscomm/rrscomm.htm
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Small steps…
Redefining “available” to benefit patrons Boucher’s ILL Handbook excludes owned or “should
have owned” items, regardless of status ILL/DD discussion last week
– Majority said they request if checked out– “The original rule…dates from a time when ILL service was
limited to faculty & graduate students & when libraries expected to collect everything their clientele would normally need. Things are different now.” Pat Markley, Siena College
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Full Text Digitization
Google Scholar, MS Open Content Alliance (OCA)
– Brewster Kahle & Boston Library Consortium– Freely available (not restricted to single search tool)
Print on demand; post to web for viewing Scan on demand
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Articles on Social Networking Sites
BioMed database allows posting articles to– Cite-U-Like– Connotea– Facebook
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Statewide Outreach
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Wyoming Libraries
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Wyoming Libraries
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Proposed Add-on
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Back to Rethinking Initiative…
Policies & Cultural Issues User Needs Delivery Marketing Interoperability
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Policies and Cultural Issues
Manifesto Collect & publicize success stories
RRS Wiki will link to www.libsuccess.org
Prepare talking points/hard questions FAQ Contribute to Interlibrary Loan Code for the US Liaison with international resource sharing groups Gina Persichini, Idaho State Library, Chair ALA RUSA STARS Rethinking Resource Sharing
Policies Committee
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Policies Manifesto
1. Minimize restrictions
2. Options for users
3. Global access
4. Encourage sharing among non-library entities
5. Reference is vital
6. Fair costs
7. Easy library registration
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Radical Policy Ideas
Floating collections Purchase on demand & give to requester User purchases & donates to library Direct delivery to patrons from lending library 7-day/week deliveries No due dates, no overdues Automatic renewals unless requested
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User Needs
Newly re-formed group "Engaging the Community in Rethinking" Project Usability studies User surveys; non-user surveys Input to Interop Group for GetIt! Pat Stevens, formerly OCLC, Chair
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Delivery Committee
New Lots of interest from Delivery Forum 2006 Your Library @ Home National courier; commercial carriers Buy/donate Electronic delivery Brenda Bailey-Hainer, BCR, Chair
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Marketing Committee
New Promote activities of RRS Publish articles in library journals Bookmarks in delivered items Activities for events, speakers, etc. Beth Posner, CUNY, chair
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Interoperability Group
GET IT!...
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Interoperability Issues
Compiled a list of issues & categorized it– Interoperability within a single standard– Interoperability between library standards– Interoperability with commercial standards
Common issues were STAFF related Solving them would not directly impact
USERS
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Interop Purpose
Leapfrog today’s interoperability issues
Improve library visibility for web users Over 80% web users begin with popular
search engines Approximately 2% begin with library’s web
page or catalog Existing links to libraries are unique to
specific libraries or automation systems
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GET-IT Button Project
Modular plug-in for web browsers – Firefox first (easy)
Extensible, open source, cross-vendor Letters to vendors, ALA Annual Conference 2007 Proof of Concept completed Delays due to legal issues with open source license &
use of commercial websites Gail Wanner, SirsiDynix, Chair John Bodfish, OCLCPica & Mary Heath, CDL,
engineering leaders
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GET-IT Workflow
User downloads Firefox plugin & installs Enters preferences Searches using any web search engine Parses web pages to identify published
materials Displays button User clicks to see matrix of options, cost,
delivery
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Why GetIt!
No metadata required– Parses web pages & document directly– Uses metadata if available
Works with any library system– Uses public catalogs to see bib/holdings– Uses COINS where available– Vendors can make seamless link to OPAC services
Can work with ILL/RS systems– NCIP, OpenURL, ISO ILL – Vendors can make seamless links
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Identifying published materials
Numeric match points ISBN ISSN OCLC UPC
– Citation elements Author Title
Web pages first then Adobe PDF & other formats
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GET-IT Diagram
Internet Internet
GET-IT
NCIP Update: Growing Pains Candy Zemon, NCIP-IG chair
Despite many current successful implementations of both direct consortial borrowing and self service applications, NCIP is not yet as widely used as developers might wish. There are several real and perceived hurdles slowing more widespread adoption. The NCIP Implementers’ Group spent its September meeting addressing those issues.
Eight specific problem areas formed the agenda of the three-day meeting.
1. extension mechanism
2. smaller messages
3. DTD/ schema
4. transport options
5. reported defects
6. profile structure and purpose
7. supporting documentation for developers and other interest groups
8. ILL/ wider resource sharing ramifications
Coming out of this meeting are several specific initiatives to produce documentation and examples, to correct a small number of defects identified over the last few
Search
Results ProfileSources
Options& Terms
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Get-It Demo
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What’s Next for GETIT!
Resolve legal issues Continue development (AU project) Document installation instructions Work on User Interface Testing Marketing Release Evaluation & Extension
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Rethinking: How can you help?
Offer patron-initiated requesting; service to all Create/join a regional resource sharing consortium Automate staff processes Review policies – are they really necessary? Consider “radical” changes
– Home delivery– Floating collections– Collective collection development– No due dates; recall item when requested– Incentives for early return instead of overdue fines
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Librarians,
throw off your
policies &
expose your resources!
Dare to Share!!
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Resources/Links
Rethinking Resource Sharing
http://www.rethinkingresourcesharing.org
ALA Rethinking Committee
http://www.ala.org/ala/rusa/rusaourassoc/rusasections/ stars/starssections/committeesa/rrscomm/rrscomm.htm
Gail Wanner