Download - Responsibilities In MIS
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Prepared for Dirt Bikes USA
A presentation by Marquis Whitaker, Jessica Wasik and Marcy Zitz for Professor Klingaman
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Business Continuity Plan A complete and comprehensive audit of
the business operations as well as procedures are necessary due to the wide variety of variables that could prevent the business from operating at a fully functional pace or worse cause its demise.
Procedures must be in place for swift actions to be taken in response to a catastrophic event.
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Business Continuity Plan, cont. An excellent starting point for creating a
disaster recovery plan is through initiating a comprehensive business audit or having a business consultation and evaluation performed.
During the assessment, risks should be assessed to anticipate the different forms of disasters that may occur and their potential impacts.
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Threats to Business Continuity Power Outage Vandalism Telecommunications Disruption Theft/Burglary
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Before Disaster Strikes
Business Interruption insurance to reduce loss of income
Loss insurance Disaster Recovery Team should be in
place before disaster strike
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Power Outages Backup generators
Prewired into the main electrical boxEmergency flood lights Battery operated lighted exit signs
Backup FacilityStorage for parts, old assembly line and old
operational equipment.Telecommuting to facilitate back office functions.House portable phone operations (VOIP) with
remote access points.
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Power Outages, cont.
Emergency Notification SystemsContact employees, management and
administration
Virtual phone systems, call forwarding
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Vandalism
Facilities should be outfitted with dark colors – easier to cover graffiti
Locks, gates, fences, landscaping, security theft deterrent signs
Plexiglas windows Vandalism warning signs Maintenance plan
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Computer Security
Prevention is keyFirewallsVirus protectionSpam filtersSecure passwordsTrain employees on security issuesLimit employee use of Internet
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Natural Disasters
Evacuation plan Fire prevention and planning
Offsite storageFireproof materials
Earthquake preparation First aid equipment and training
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Telecommunications Disruptions Assure communications systems will be
available under most circumstances Alternate forms for in-house
communication, such as two-way radios or walkie talkies
Mobile services like mobile internet access, laptop computers and cell phones
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Telecommunications Disruptions, cont.
Use of free services such as Skype or Yahoo for voice, video, and webcam when conferencing and collaborating
Data recovery and backup service offsite
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Theft Protecting company assets should be a
major priority Security systems to monitor theft, fire,
smoke, carbon monoxide detection and water system monitoring
RFID chips to track bikes and parts, shipping progress
Camera security systems Paper shredding Security procedures – locking schedules
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Privacy Policy
Each state has laws regarding the use of customer information obtained through an organization’s website or through transactions.
A privacy policy regarding customer-supplied information should be developed.
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Privacy Policy, cont.
Several resources are available to assist in development:www.p3pwiz.comwww.TRUSTe.com
Any Dirt Bikes USA webpage requesting customer information should have a link to the policy.
Customers should have access to the formal policy in hard copy, if requested.
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Equal Employment Policy Create a formal written policy to protect
against any claims by current/former employees.
Check current insurance coverage for the proper amount of employment practices coverage and litigation expense coverage.
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Legal Matters Sarbanes Oxley (SOX) applies to publicly
traded companies.Dirt Bikes USA is privately-held; therefore SOX
is not currently applicable.However, security of information in databases is
essential. Legally, Dirt Bikes USA is required to produce
data in the event of a discovery request.Should Dirt Bikes USA decide to go public, new
financial practices may need to be implemented regarding disclosures in the financial statements and management responsibilities.
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Legal Matters, cont. Patriot Act allows government agencies
unprecedented access to business recordsPassed in 2001 as a part of the war on
terrorism.Regardless of opinion on Constitutionality,
accurate customer and financial records must be maintained.
If a reasonable request for information is made under the Patriot Act, cooperation is advised.
If an unreasonable request for information is made under the Patriot Act, consult legal experts before releasing information.
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Green ComputingMore Than A Buzz Word
Save MoneyUse less energy to power computers
○ Less kilowatts = less moneyLower cooling costs for rooms with
equipmentLonger equipment life
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Not Expensive to Implement When selecting new equipment,
consider the energy efficient model Select the least computing power
needed or use thin clients Reduce printing by re-thinking
convenient printer locations Automatically power down equipment
when not being usedOvernight, weekends, holidays
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Implementation, cont.
Increase air flow to cool equipment Teleconference to save transportation
costs Telecommuting for certain employees to
reduce needed office space IT controlled lighting, heating, and
cooling for facilities
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Good For The Environment Equipment lasts longer so there is less
in the landfills Less use of electricity, so less harmful
emissions Less cooling energy costs
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Use As A Marketing Tool
Showcase your green initiatives Counteract negative impacts caused by
our products
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Works Cited Brodkin, Jon. "Economy driving green IT initiatives." Network World 25.49 (2008): 16. Business
Source Complete. EBSCO. Web. 29 Mar. 2010. Herrick, Dan R., Mark R. Ritschard. “Greening your computing technology, the near and far
perspectives”. Proceedings of the ACM SIGUCCS fall conference on User services conference. October 14, 2009: 297-304. 29 Mar. 2010.
Thibodeau, Patrick. "Environmental Impact: IT Sees the Light on Green Computing." Computerworld 42.27 (2008): 10-11. Business Source Complete. EBSCO. Web. 29 Mar. 2010.
(n.d.). Retrieved March 28, 2010, from SOX-online: The Vendor-Neutral Sarbanes-Oxley Site: http://www.sox-online.com/
Bill of Rights Defense Committee, Inc. (2009, January). The USA PATRIOT Act and American Business. Retrieved March 28, 2010, from http://www.bordc.org/resources/businessbook.pdf
California Civil Code. (n.d.). Retrieved March 28, 2010, from http://www.leginfo.ca.gov/cgi-bin/displaycode?section=civ&group=01001-02000&file=1798.80-1798.84
USA Today,. "Protecting against physical disaster - Business - disaster recovery planning - Brief Article." Bnet The place to go for management (April 2002): n. pag. Web. 26 Mar 2010. <http://findarticles.com/p/articles/mi_m1272/is_2683_130/ai_85370038/?tag=content;col1.
McGillicuddy, Shamus. "A 13-hour power outage puts disaster recovery plan to the test." SearchCIO.com Technology management strategies for the enterprise CIO (21 Nov 2006): n. pag. Web. 26 Mar 2010. <http://searchcio.techtarget.com/news/article/0,289142,sid182_gci1230842,00.html>.