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Terasen Gas. A Fortis company.
Resource Plan 2008
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2Terasen Gas. A Fortis company.
Agenda
Introduction9:00am
Ken RossResource Planning at Terasen Gas
1:45 pm
12:00pm
Gord Doyle & Edmond LeungClean & Green Energy Opportunities
LUNCH (12:00 - 12:30)
Ken RossSummary, Feedback and Next Steps
Sarah SmithEnergy Efficiency & Conservation
Rick ParnellDelivering Comfort and Value
Greg CazaTrends and Issues in Natural Gas Demand
Dave BennettGas Portfolio Planning
Cynthia Des BrisayRegional Resource Planning Issues
Doug StoutEnergy Issues and Challenges in BC
Burn blue. Save green.
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3Terasen Gas. A Fortis company.
Fortis Inc.
• Gas and electrical distribution companyPeak electricity demand of 5,100 MW and peak gas demand of 1,400 TJ/Day
• Holds assets in Canada, US and Caribbean• Owns hotels and commercial real estate in Canada
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4Terasen Gas. A Fortis company.
• Corporate service• Finance, legal, and tax
Terasen GasInc.
Terasen Inc
Terasen Energy Services
Terasen GasWhistler
Terasen GasVancouver
Island
Terasen Inc. Group of Companies
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5Terasen Gas. A Fortis company.
Terasen Gas Service Area
•• Third largest gas Third largest gas utility in Canadautility in Canada
•• Largest natural Largest natural gas utility in the gas utility in the Pacific NorthwestPacific Northwest
•• Rate base > $2.9 Rate base > $2.9 Billion Billion CdnCdn..
•• Employees >1,200Employees >1,200•• Over 925,000 Over 925,000
CustomersCustomers
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Terasen Gas. A Fortis company.
Energy Issues and Challenges in British Columbia
Doug Stout, VPMarketing and Business Development
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7Terasen Gas. A Fortis company.
Overview
• BC Energy PictureGas and Electric
• Climate ChangeGHG
• Natural Gas Opportunities/Challenges
• Terasen “Actions”
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Terasen Gas. A Fortis company.
BC Energy Use
Background
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9Terasen Gas. A Fortis company.
BC End Use Energy Mix in 2005
Source: NRCan 2005 Database
Natural Gas 225.5 PJ 21.1%
Electricity, 228.2 PJ 21.4%
Steam, 2.1 PJ 0.2% Petroleum Products
422 PJ 39.6%
Coal, Coke, Propane, 26.3 PJ 2.5%
Wood, 162.5 PJ 15.2%
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10Terasen Gas. A Fortis company.
Terasen Total Annual Demand
Ind & Trans36%
Residential38%
Commercial26%
Terasen Total Customers
Commercial9.7%
Residential90.0%
Ind & Trans0.3%
Total Customer ≈ 920K Total Demand ≈ 215 PJ/yr
Customer Mix and Volume
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11Terasen Gas. A Fortis company.
Residential Energy Use Profile
Source: Natural Resources Canada Website: 2005 B.C. Stats
Space Heating49.6%
Lighting7.1%
Space Cooling0.4%
Water Heating23.9%
Appliances19.0%
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Terasen Gas. A Fortis company.
Natural Gas in BC
Background
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13Terasen Gas. A Fortis company.
Price: Market Based with Lag
Historical Gas Prices and TGI Residential Rates
$4$5$6$7$8$9
$10$11$12$13$14$15$16$17$18$19
1-Ja
n-00
1-May
-001-
Sep-
001-
Jan-
011-
May-01
1-Se
p-01
1-Ja
n-02
1-May
-021-
Sep-
021-
Jan-
031-
May-03
1-Se
p-03
1-Ja
n-04
1-May
-041-
Sep-
041-
Jan-
051-
May-05
1-Se
p-05
1-Ja
n-06
1-May
-061-
Sep-
061-
Jan-
071-
May-07
1-Se
p-07
1-Ja
n-08
Cdn
$/G
J
Terasen Gas Rate Electric Equivalent AECO Daily Prices AECO Monthly Prices
Note: Aeco prices adjusted up by TGI fixed, basic & delivery and midstream charges for comparison purposes
California Crisis Weather event Hurricanes Katrina & Rita
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14Terasen Gas. A Fortis company.
Use Rates vs. Natural Gas Costs
Terasen Gas - Lower MainlandResidential - Use Rate vs. Average Gas Rate
$13.88
$12.49
$5.67$6.21
$7.28
$10.31
$11.23$10.51
$12.20 $11.65
$0$1$2$3$4$5$6$7$8$9
$10$11$12$13$14$15$16
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007P80
90
100
110
120
Use
Per
Cus
tom
er -
GJ
Delivery Gas Cost Use Per Customer
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Terasen Gas. A Fortis company.
Electricity in BC
Background
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16Terasen Gas. A Fortis company.
BC Hydro: Supply/Demand
Source: BC Hydro Site C Stage 1 Summary Report, page 2Source: BC Hydro Site C Stage 1 Summary Report, page 2
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17Terasen Gas. A Fortis company.
BC Hydro’s Challenge?
• Resources Needed:
Low – 4 Site C
High – 6 Site C
• Site C: Produces 4600 GWh/year
• Estimated Cost is $5-$6.5 Billion for Site C
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18Terasen Gas. A Fortis company.
BCH Use Rates
BC Hydro Residential Use Rates 2000-2007
1000010100102001030010400105001060010700108001090011000
2000 2001 2002 2003 2004 2005 2006 2007
Kilo
wat
t hou
r
5.9
6
6.1
6.2
6.3
6.4
6.5
Cen
ts/K
wh
Use Rate Cents/Kwh
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Terasen Gas. A Fortis company.
Provincial Landscape
Issues and Strategies
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20Terasen Gas. A Fortis company.
Changes in Energy Landscape in the Province
Highlights:Energy Self-SufficientGoals for BC HydroInvestment in Alternative Technology
“Innovative Clean Energy Fund”
Focus on environment and sustainabilityGreenhouse Gases, Climate Change and Air Quality
Maintain economic growth within BCGrow Oil and Gas sectors
The BC Energy Plan 2007A Vision for Clean Energy Leadership
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Terasen Gas. A Fortis company.
Climate Change
Meeting the Challenge
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22Terasen Gas. A Fortis company.
BC Greenhouse Gas (GHG) Emissions
• BC total 67 million tonnes (Mt)• 11 million tonnes or 16% from
natural gas consumption• Terasen
Own use 0.15 million tonnes
Residential and Commercial customers - 6 million tonnes
Industrial customers - 4 million tonnes
• Canada total 747 million tonnes
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23Terasen Gas. A Fortis company.
Western Climate Initiative (WCI)
Member
Observer
WCI Target
15% below 2005
BC Target• 33% below 2007
levels by 2020
• 10% below 1990 levels by 2020
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24Terasen Gas. A Fortis company.
Greenhouse Gas EmissionsBritish Columbia vs. Washington State
Total Annual Emissions
BC
• 67 million tonnes per year
Washington
• 88 million tonnes per year
Greenhouse Gas Emissions By SectorBritish Columbia vs Washington State
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Transport Residentialand
Commercial
Electricity Waste Agriculture Fossil FuelProduction
IndustrialProcess and
Other
Perc
enta
ge o
f Tot
al E
mis
sion
s
BC Washington
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Terasen Gas. A Fortis company.
Natural Gas
Opportunities and Challenges
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26Terasen Gas. A Fortis company.
Natural Gas: “Solutions to Reduce Footprint”
Residential/Commercial• Energy Efficiency and Conservation• Metering• Rates
Transport• NGV• Ports
Electricity• Direct Use of NG for space and water
heating
Waste• Land Fill• Waste Heat Recovery
Agriculture• Biogas
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27Terasen Gas. A Fortis company.
Comparative Emission Profilesto Produce Electricity
• Coal (500 MW Super Pulverized Combined Combustion)
855 tonnes/GWH
• Natural Gas (250 MW CCGT)350 tonnes/GWH
• High Efficiency Gas Furnace180 tonnes/GWH
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28Terasen Gas. A Fortis company.
Heating EfficiencyNatural Gas vs. Electricity (New Demand)
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29Terasen Gas. A Fortis company.
Water Heating Energy Efficiency
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30Terasen Gas. A Fortis company.
GHG Output Before Self Sufficient on Electric Production
Province has goal to be self sufficient by 2016
Direct use of natural gas for space and water heating makes this happen quicker and reduces regional GHG emissions
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31Terasen Gas. A Fortis company.
Less GHG for the Region once BC Self Sufficient
When BC becomes self sufficient on electric production and continues to use natural gas for space and water heating, BC will be able to export clean power that displaces electricity production from coal and natural gas in PNW
Direct use of natural gas for space and water heating reduces GHG emissions for the region now and in the future
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32Terasen Gas. A Fortis company.
Reduced BCH 2006 IEP Demand Curve:No Electric for Space and Water Heating
• BCH Capture Rates
• 20% for space heating
• 35% for water heating
• Both capture rates go to zero
• 1366 GWH is 30% of Site C annual output
New Electric Switches to Natural Gas
57,000
61,000
65,000
69,000
73,000
F2000
7F20
08F20
09F20
10F20
11F20
12F20
13F20
14F20
15F20
16F20
17F20
18F20
19F20
20
GW
h
2006 IEP Demand Curve (Mid) Reduced Demand Curve
Potential Demand for Natural Gas - 1366 GWh or 5 PJs by 2020
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33Terasen Gas. A Fortis company.
No New Gas Load: Needs Served by Electricity
• Adds 6,213 GWhto BC Hydro Demand in 2020 (> 1 Site C)
New Natural Gas Switches to Electric
50,000
55,000
60,000
65,000
70,000
75,000
80,000
F2000
7F20
08F20
09F20
10F20
11F20
12F20
13F20
14F20
15F20
16F20
17F20
18F20
19F20
20
GW
H
2006 IEP Mid Forecast New Demand Curve: No New Core Gas Load
Loss Potential Demand for Natural Gas - 23 PJs by 2020
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34Terasen Gas. A Fortis company.
Existing Gas Load and Growth to Electric
• Add 38,473 GWh to BCH demand in 2020 (7 to 8 Site C)
Existing and Growth Switches to Electric
50,00060,00070,00080,000
90,000100,000110,000120,000
F2008
F2009
F2010
F2011
F2012
F2013
F2014
F2015
F2016
F2017
F2018
F2019
F2020
GW
h
2006 IEP Mid Forecast New Demand Curve: All Terasen Core
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Terasen Gas. A Fortis company.
Terasen Actions:
Serving Our Customers in the New Environment
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36Terasen Gas. A Fortis company.
Solutions
• Cost SignalsConsumers make informed decisions
• MeasurementConsumers understand what they are using
• Incentives and InformationBridge technology costs and information gaps
• AlternativesNew energy options available and economic
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Terasen Gas. A Fortis company.
Summary
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38Terasen Gas. A Fortis company.
Energy SolutionsNatural Gas Part of Solution
Energy Uses
• Space and Water Heating
• Cooling
• Lighting, Computers, Appliances
• Cooking
Electricity
Natural Gas
Natural Gas
Alternative Energy
Electricity
Alternative Energy
Factors Affecting Energy Choice include:
• Geographic location
• Reliability/Infrastructure
• Costs and economics
• Environmental impact
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39Terasen Gas. A Fortis company.
Questions or Comments?
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Contact Information Ken RossResource Planning Manager
Tel: (604) 576-7343Fax: (604) 592-7620E-mail: [email protected]
Terasen Gas. A Fortis company.
Resource Planning at Terasen Gas
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Terasen Gas. A Fortis company. 2
Resource Planning at Terasen Gas
A long-term plan for the acquisition of resources to meet forecasted customer needs.
– 20-year planning horizon with 4-year Action Plan– Section 45 of the Utilities Commission Act
“Resource Planning is intended to facilitate the selection of cost-effective resources that yield the best overall outcome of expected impacts and
risks for ratepayers over the long run.”- BCUC Resource Planning Guidelines, 2003
TGI (Mainland) TGVI (Vancouver Island) TGW (Whistler)
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Terasen Gas. A Fortis company. 3
Current Resource Plans – TGI 2006
We have built on existing and developed new partnerships
Pursue Partnering Opportunities in Energy Efficiency
Project Approved Nov. 2007Examine Feasibility of Mt. Hayes LNG
Completed as part of the Mt. Hayes Storage Facility Application
Monitor Capacity Requirements – Coastal Transmission System
Customer choice, television and radio campaigns and more.
Examine funding opportunities for marketing initiatives - building efficient load
Existing programs continued.New application imminent
Existing and New DSM Initiatives
Examined / improved processesImplemented information system improvements
Monitor and Evaluate Customer Demand- trends and technologies in residential, commercial, vehicles and gas transport
StatusAction Item
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Terasen Gas. A Fortis company. 4
Current Resource Plans – TGVI 2006
Squamish to Whistler pipeline under construction
Extend Service to Whistler
Project Approved Nov. 2007Examine Feasibility of Mt. Hayes LNG
Retention effective Jan. 1st 2008Retain and Upgrade Texada Compressor
Long-term TSA approved / Participated in IEP Regulatory Review
Work with BC Hydro regarding transportation service to ICP & participate in 2006 IEP process
We have built on existing and developed new partnerships
Pursue Partnering Opportunities in Energy Efficiency
Existing programs continued.New application imminent
Existing and New DSM Initiatives
StatusAction Item
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Terasen Gas. A Fortis company. 5
Current Resource Plans – TGW 2005
Continuing to monitor requirementsExamine demand side opportunities to help bridge the propane system until natural gas service is in place
Continuing to monitorMonitor potential for new development / load additions along the Sea to Sky corridor
Propane to natural gas conversionSupporting natural gas bus program
Support Whistler’s Sustainable Energy Strategy
Application for bridging facilities approved and implemented
Manage the capacity of the existing propane system through bridging facilities
Application approved and construction underway.
Seek approval for natural gas service to Whistler and conversion of the existing propane system
StatusAction Item
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Terasen Gas. A Fortis company. 6
Resource Planning Process
Establish Objectives and
Criteria
Planning Environment
World, Region, Province, Local
Demand Forecast
Energy Efficiency and Conservation
Select Preferred Strategy & Resources
System Resource
Needs
Regional Supply
Resource Analysis
Risks & Uncertainties /
Future Scenarios
Resource Portfolio
Development & Analysis
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Terasen Gas. A Fortis company. 7
Resource Plan Evaluation Criteria
Objective Attribute Measure Ensure reliable and secure supply.
System reliability Security of supply
Risk of outages Gas supply diversity
Provide service to customers at least delivered cost.
Financial evaluation of supply side and demand side resources
Net Present Value Total Resource Cost (TRC) Ratepayer Impact (RIM)
Reduce rate volatility. Expected rates Risk trade-offs Balance socio-economic and environmental impacts.
Social costs / benefits including: Local emissions Greenhouse gas Land use impacts Employment/local
economic impacts Stakeholder consultation
Air pollutants Quantity of CO2 equivalent Area impacted Jobs created
Stakeholder input
Objectives from 2006 Resource Plan will be reviewed and updated to reflect current planning environment
2006 TGI Resource Plan Objectives
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Terasen Gas. A Fortis company. 8
2008 Resource Plan / Timeline
• One Submission for All Three Utilities
Jan. 1, 08 Sep. 30, 08
Feb. 1, 08 Mar. 1, 08 Apr. 1, 08 May. 1, 08 Jun. 1, 08 Jul. 1, 08 Aug. 1, 08 Sep. 1, 08
Feb. 12, 081st Stakeholder
Workshop
Jun. 16, 08Submit to BCUC
Apr. 16, 082nd Workshop
Tentative
Jan 2008 - Mar 2008Initial Stakeholder Consultation
Apr-08 - May-082nd Round
Stakeholder Consultation
Jan 2008 - Feb 2008Plan the Plan
Jan 2008 - Apr 2008Research and Analysis
Mar 2008 - May 2008
Resource Recommendations, Conclusions, Action Plan
May 2008 - Jun 2008
Final Plan Preparation, Specific Applications (if any)
June 2008 Regulatory Review
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Terasen Gas. A Fortis company. 9
Stakeholder Consultation
Are Seeking Input From:• First Nations• Provincial Government• BCUC• Customers• NGO’s• Other Energy Utilities in BC and the Region• Municipalities• Business Associations
Other Consultation Opportunities:• Other Submissions and Applications• Customer Advisory• Community Relations and Events
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Terasen Gas. A Fortis company. 10
Feedback from Today’s Session
• Taking Notes and Recording Questions
Contact:
Ken RossResource Planning ManagerTerasen Gas604-576-7342 / [email protected]
Please submit any written comments you may wish to provide by: February 25th, 2008
16705 Fraser HighwaySurrey, BC V4N 0E8
(feedback forms and mail in information provided)
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Contact Cynthia Des BrisayDirector, Business Development & Resource Planning
Tel: (604) 592-7837E-mail: [email protected]
Regional Resource Planning
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2
Regional Resource Planning
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3
Regional Role of Natural Gas
Regional• 40% of total end use energy• 50% including generation• 25% of annual generation
British Columbia (2006)• Natural Gas End-Use Sales
match electricity sales• < 10% of annual generation
Northwest Energy Consumption(source: EIA, StatCan)
0
200
400
600
800
1,000
1,200
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
Mill
ion
Dth
End Use GasTotal Gas UseTotal Electric
Gas Electricity
2006 BC Energy Sales in BCGas vs Electricity
199,800 TJ55,500 GWh
202,850 TJ56,350 GWh
Generation 21,950 TJ
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4
0
100
200
300
400
500
600
700
800
900
1,000
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006
Million Dth
GenerationIndustrialCommercialResidentialPNW Electric Demand
Annual Natural Gas Deliveries
Regional Energy Market Outlook
• Economic Recovery from 2000/2001 energy crisis • Permanent reduction in industrial demand• Current growth driven by generation and residential demand
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5
Generation & Residential Driving GrowthShare of Load by Sector, 1999
Residential24%
Commercial17%
Generation11%
Industrial48%
Share of Load by Sector, 2006
Generation20%
Industrial37%
Commercial17%
Residential26%
2011-12 Projected
Industrial
Generation Residential
Commercial
25% 29%
29% 17%
928 PJ
881 PJ
914 PJ
Source: EIA, StatCan, NWGA
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6
Regional Electricity Planning Issues
• Energy Self-Sufficiency– Province to be electricity self-sufficient by 2016– Target is 3,000 GWh “insurance” in critical water year– Trade activities continue to optimise value of Heritage Resources– Continued commitment to IPP development
• Energy Conservation & Efficiency– 50 per cent of demand met through conservation by 2020
• Emissions Standard– Zero net greenhouse gas emissions by 2016– Zero greenhouse gas emissions from any coal-fired generation– Clean or renewable generation to account for 90 per cent of total
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7
Regional Electricity Planning Issues
Pacific Northwest & California • Increasing emphasis on conservation and renewables • Conventional resources are expected to be required to provide firming
capacity• Natural gas fired generation part of the solution
Renewable Portfolio Standard GHG Emissions Standards
Washington − 15% by 2020− 500 tonnes per GWh
(Gas Fired CCGT Standard)
Oregon − 25% by 2025− Net 305 tonnes per GWh− CO2 offsets to meet standard
Montana − 15% by 2015− 50% CO2 sequestered for
Coal Fired Plants
California− 20% by 2010− Goal - 33% by 2020
− 500 tonnes per GWh(Gas Fired CCGT Standard)
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8
PNW Generation Resource Stack
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9
PNW Power Plant Development 2002 - 2007Generating Project Development Activity in the Northwest
0
1000
2000
3000
4000
5000
6000
7000
8000
9000
10000
11000
12000
13000
Operating Construction Planned Proposed
Cap
acity
(MW
)
SolarPumped storagePetroleum/Pet CokeNatural gasHydro/Tidal/WaveCoalBiomassGeothermalWind
NorthwestPower andConservation
Council
NorthwestPower andConservation
Council
Includes OR, WA, ID, MTUpdated November 2007
Wind
Natural Gas Wind
Natural Gas
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10
“ Lowest Reasonable Cost” Portfolio• Increase energy efficiency programs• Continue acquiring wind resources• Meet balance with natural gas fueled generation
Existing Resources
Puget Sound Energy2007 Integrated Resource Plan
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11
NW Total Firm Peak Day Demand/Capacity Balance(ID, OR, WA, BC)
0
1
2
3
4
5
6
7
2007-08 2008-09 2009-10 2010-11 2011-12
Year (Nov-Oct)
Mill
ion
Dth
/day
Low Base High Pipeline Underground Storage Peak LNG
Regional Energy Market Outlook
• Growth of generation and residential demand resulting in greaterpeaking requirements
• Current resource adequacy dependant on availability of resources
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Gas Supply Portfolio Planning
Dave Bennett, DirectorEnergy Management Services
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2
Terasen System Overview
TerasenTransmission Lines
Terasen Distribution Service Area
Other Natural Gas Lines
Lower Mainland:Customers – 575,000Peak Day – 938 TJ/d
TGVI:Customers – 90,000Peak Day – 108.7 TJ/d
Interior:Customers – 245,000Peak Day – 331 TJ/d
• LML and VI account for over 75% of peak day requirements
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3
Gas Supply Portfolio PlanningObjective
• To meet 100% of firm customer demand
• To do so in as cost effective manner as possible
How?
• Annual Contracting Plan (Annual – 1 to 2 year horizon)
• Resource Plans (Bi-annual – 20 year horizon)
• Regional Resource Plans (Annual – regional view)
NWGA Outlook Study
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4
Why is it important?
Note: TGVI charges are bundled together
Cost of Gas + Midstream = 2/3 bill
TGI Commodity Charges117 PJ – Normal Demand 18 PJ from marketers$1 billion
TGVI Commodity Cost12 PJ – Normal Demand$100 million
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5
Utility Business Model
Utility Delivery
Terasen Owned AssetsDistribution &
ConsumerSystem--
Transmission
Meter
LDC
Inter
conn
ect
MidstreamInfrastructure-- Storage Capacity- Peaking & Balancing- Resource mgt
& Optimization
Hub- AECO- STN #2-
Pipeline Capacity
CommodityPurchasesFor TerasenStandard RateOffering & Gas from Marketers
Supply
SUMAS
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6
Gas Price Risk Management
$4$5$6$7$8$9
$10$11$12$13$14$15$16$17$18$19
1-Ja
n-03
1-Ap
r-03
1-Ju
l-03
1-Oct-
031-
Jan-
041-
Apr-0
41-
Jul-0
41-
Oct-04
1-Ja
n-05
1-Ap
r-05
1-Ju
l-05
1-Oct-
051-
Jan-
061-
Apr-0
61-
Jul-0
61-
Oct-06
1-Ja
n-07
1-Ap
r-07
1-Ju
l-07
1-Oct-
071-
Jan-
081-
Apr-0
81-
Jul-0
81-
Oct-08
1-Ja
n-09
1-Ap
r-09
1-Ju
l-09
1-Oct-
091-
Jan-
101-
Apr-1
01-
Jul-1
01-
Oct-10
1-Ja
n-11
Cdn
$/G
J
Terasen Gas Rate Electric Equivalent AECO Prices
Electric Equivalent
Terasen Gas Rate
Natural Gas Prices
Forward Curve as at Feb 4, 2008
AECO Spot + Delivery & Midstream Charges
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7
How do we get gas to our customers?
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8
Pipeline
StorageStorage
0
100
200
300
400
500
600
700
800
900
1000
1100
1200
1 51 101 151 201 251 301 351Days of the Year
Dem
and
(TJ/
d)
Storage (Aitken & MIST)Pipeline
Peaking Supply
`
Average Forecast Load Requirements vs Resource Availability
Normal Demand
For illustrative purposes only
Gas Supply Portfolio Planning
Peak Day Demand
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9
Demand is Highly Variable
2007-08 TGI & TGVI Normal & Peak Day Loads vs Supply Portfolio
0
100
200
300
400
500
600
700
800
900
1,000
1,100
1,200
1,300
1,400
01/11
/2007
15/11
/2007
29/11
/2007
13/12
/2007
27/12
/2007
10/01
/2008
24/01
/2008
07/02
/2008
21/02
/2008
06/03
/2008
20/03
/2008
03/04
/2008
17/04
/2008
01/05
/2008
15/05
/2008
29/05
/2008
12/06
/2008
26/06
/2008
10/07
/2008
24/07
/2008
07/08
/2008
21/08
/2008
04/09
/2008
18/09
/2008
02/10
/2008
16/10
/2008
30/10
/2008
TJ/d
ay
Avg. Normal Winter Load = 500 TJ/d
Avg. Normal Summer Load = 200 TJ/d
Peak Day demand is roughly 10X bigger than lowest summer day
Peak Day Demand = 1400 TJ/d
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10
British
Alberta
Columbia
FortNelson
AitkenCreek
Carbon
AECO
JacksonPrairie
ClayBasin
San JuanBasin
SoCal
McMahon
Pine River
Station 2
TCPL
Foothills/Northern Bo rd er
Trans W estern
E l Paso
NorthwestPipeline
K e rnR ive
r
P G&E
NOVA
Alliance
SCP
GTN
Kingsgate
ANG
Huntingdon/Sumas
NWP
PNG
Mist
RockyMountainBasin
Western CanadaSedimentary Basin
Westcoast
Options for Getting Gas to the Terasen System
Terasen
SupplyNE BCAlbertaUS Rockies
Pipelines Spectra Westcoast (BC)Terasen Southern Crossing (Alberta)Williams Northwest Pipeline (US Rockies)
StorageProducing areas
Aitken Creek, AECO, Carbon
Market – Underground ReservoirsJackson Prairie, Mist
Service Area – LNGTilbury, Plymouth, Portland, Newport
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11
Portfolio (ACP)
0.0
200.0
400.0
600.0
800.0
1,000.0
1,200.0
1,400.0
11/1/
2003
11/15
/2003
11/29
/2003
12/13
/2003
12/27
/2003
1/10/20
041/2
4/2004
2/7/20
042/2
1/200
43/6
/2004
3/20/20
044/3
/2004
4/17/2
004
5/1/20
045/1
5/2004
5/29/20
046/1
2/200
46/2
6/200
47/1
0/2004
7/24/20
048/7
/2004
8/21/2
004
9/4/20
049/1
8/200
410
/2/20
0410
/16/20
0410
/30/20
04
TJ/d
Baseload
Seasonal
LNG/Industrial
Downstream Storage + Station 2/Alberta
Spot
Peaking Supply
Summer Spot for Storage
injection
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12
Gas Supply PlanningCriteria / Managing Risks (Balanced Approach)
• Supply reliability and securityInfrastructure disruption
Compressors, plant, gas wells, pipelineSupplier failure
• Least delivered cost portfolio Remain competitive with alternate forms of energy (electricity, oil)
Balance least delivered cost with other objectives
• Reduce rate volatilityAbsolute price
Price volatility
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Issues
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14
North American Supply is Sufficient
LNGLNG
North AmericaProved reserves (inventory)7 -10 years supply
Total North American resource 70+ years of supply
Includes coal-bed methane, unconventional gasDoes not include imported LNG
Migration to new supply areas is taking place
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15
Canadian Production Levels Maintained
Source: NEBSource: NEB 2007 Energy Futures
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The US Expects LNG Imports to Fill the Gap
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17
Potential changing gas flow
BC Production and Flows into Alberta
0
500
1000
1500
2000
2500
3000
3500
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006
MM
cf/d
Deliveries to Alliance Deliveries to Nova & EkwanTotal BC Gas Production Deliveries into Alberta
BC Production is being drawn into Alberta
• Higher demand from oil sands plants
• Flat to declining production in Alberta
Rockies Supply has Grown Substantially
• PNW is looking to the Rockies for new supply
• This could potentially impact the flow of supply at Huntingdon
Dry Natural Gas Production in Rocky Mountain States
0100020003000400050006000700080009000
10000
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006
MM
cf/d
Source: Energy Information Administration
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18
Pipelines are Full when Weather is Cold
0
600
1200
1800
Nov-05 Nov-06 Nov-07
MM
cf p
er d
ay
Hunt. Export + LML WEI Maximum Capacity WEI CD
Value of regional pipeline capacity is increasing, indicating a constrained market
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19
British
Alberta
Columbia
FortNelson
AitkenCreek
Carbon
AECO
JacksonPrairie
ClayBasin
McMahon
Pine River
Station 2
TCPL
Foothills/Northern Bo
British
Alberta
Columbia
FortNelson
AitkenCreek
Carbon
AECO
JacksonPrairie
ClayBasin
McMahon
Pine River
Station 2
TCPL
Foothills/Northern Bo rd er
NorthwestPipeline
NGTLAlliance
TerasenSCP
GTN
KingsgateTCPL-BC
Huntingdon/Sumas
We stcoas t
NWP
PNG
Mist
RockyMountainBasin
Western CanadaSedimentary Basin
RockyMountainBasin
Western CanadaSedimentary Basin
Regional Projects
Supply Issues for Markets• Access to supply• Diversity of supply• Changing load shape
Types of Projects• New supplies
Import LNG
Unconventional(new basins, coalbed)
• New connections to supply• Storage development
ImportLNG
ImportLNG
IPC
Palomar
PacificConnector
PacificTrail
VI LNGStorage
NGTL NCC
Ruby/BroncoEtc. REX
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20
Summary
• Goal is to provide reliable, cost effective resources • Long term supply is sufficient• Natural Gas represents good value relative to other
fuels • Terasen actively supports planning initiatives, both
locally and regionally• Infrastructure must be planned
Long lead times for new projectsCost to the economy of supply shortfalls is highTerasen will need to continue to add both pipeline and storage resources to its portfolio over time
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Terasen Gas. A Fortis company.
2008 Resource Plan
Trends and Issues in Natural Gas Demand
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2
Terasen Gas. A Fortis company.
Demand Forecast
Trends and issues that affect:– Customer account additions– Use rates– Design day demand
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3
Terasen Gas. A Fortis company.
Terasen at a Glance
Terasen Total Annual Demand
Ind & Trans36%
Residential38%
Commercial26%
Terasen Total Customers
Commercial9.7%
Residential90.0%
Ind & Trans0.3%
Total Customer ≈ 920K Total Demand ≈ 215 PJ/yr
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4
Terasen Gas. A Fortis company.
Drivers of Demand
New Home Construction
Housing Type
Choice of Appliances
Appliance Energy Choice
Appliance Efficiency
New Customers
Choice of Appliances
Appliance Energy Choice
Appliance Efficiency
Existing Customers
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5
Terasen Gas. A Fortis company.
Long-Term Growth in Population
B.C. Total Population
0
1,000
2,000
3,000
4,000
5,000
6,000
1990
1993
1996
1999
2002
2005
2008
2011
2014
2017
2020
2023
2026
('000
s)
Source: BC Stats
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6
Terasen Gas. A Fortis company.
Shift Towards Multi-Family
BC Housing Starts - Housing Type Mix
-
5,000
10,000
15,000
20,000
25,000
30,000
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007P 2008F 2009F
# of
uni
ts
Single Family Dwelling
Multi Family Dwelling
Source: CMHC
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7
Terasen Gas. A Fortis company.
Housing Type Consumption Patterns
67
37
19
52
0
10
20
30
40
50
60
70
Annu
al C
onsu
mpt
ion
(GJ)
Single Detached Townhouse Apartment Mobile Home
Space Heating Consumption - All Energy Types
Source: NRCan – B.C. data
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8
Terasen Gas. A Fortis company.
NG Space Heating Increasing Efficiency
Low Eff. ceased installations in 1990
Aging units to be replaced by higher eff.
Mid Eff. to cease installations in 2010
Number of units will start to decline after 2010
Typical Consumption:Low = 67 GJ Mid = 51 GJ High = 45 GJ
Natural Gas Furnace Stock
-
100
200
300
400
500
600
700
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005
Res
iden
tial U
nits
('00
0s)
Low Eff - 60%
Mid Eff - 80%
High Eff - 90%
Source: NRCan – B.C. data
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9
Terasen Gas. A Fortis company.
Residential Use Rates
0
20
40
60
80
100
120
140
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
PG
J/yr
Declining Residential Use Rates
TGVI
TGI - LML
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10
Terasen Gas. A Fortis company.
Use Rates vs. Natural Gas CostsTerasen Gas - Lower Mainland
Residential - Use Rate vs. Average Gas Rate
$13.88
$12.49
$5.67$6.21
$7.28
$10.31
$11.23$10.51
$12.20 $11.65
$0$1$2$3$4$5$6$7$8$9
$10$11$12$13$14$15$16
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007P80
90
100
110
120
Use
Per
Cus
tom
er -
GJ
Delivery Gas Cost Use Per Customer
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11
Terasen Gas. A Fortis company.
Natural Gas Competitiveness
Natural Gas and Electric Rate ComparisonLower Mainland Residential Customer
$0.00
$2.00
$4.00
$6.00
$8.00
$10.00
$12.00
$14.00
$16.00
$18.00
$20.00
$22.00
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
$ / G
J
Natural Gas: Commodity Cost Natural Gas: Delivery Margin Hydro Trailing Block - Efficiency Adjusted (80%)
Hydro Trailing Block - Eff iciency Adjusted (90%) Hydro Trailing Block - 80% (Potential RRA Increase) Hydro Trailing Block - 90% (Potential RRA Increase)
High Efficiency Equivalent
Mid-Efficiency Equivalent
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12
Terasen Gas. A Fortis company.
Electric Space Heating Consumption
Annual Electricity Use For Electric Space & Water Heating Customers
0
5,000
10,000
15,000
20,000
25,000
30,000
Both Space and WaterHeating
- Non Electric
Water Heating - ElectricSpace Heating - Non-
electric
Both Space and WaterHeating
- Electric
Ann
ual E
lect
ricity
Use
(kW
h)
Space Heating
Water Heating
All Other EndUses
9,50012,600
23,400
Source data: BCH 2007 RDA – Exhibits B-66 and B-67
• New electric space heating customers add about twice the load to BC Hydro’s system as non-electric space heating customers
• Electric space heating creates extra challenges as it occurs in the winter coincident with high demands on the system.
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13
Terasen Gas. A Fortis company.
Other Influencers of Demand
• Incentive programs• Public perception of various energy types• Climate change policies and initiatives
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14
Terasen Gas. A Fortis company.
Annual Demand - Reference Case
Methodology
Customer Additions• Residential and Commercial derived from household
formations and CMHC forecasts• No change in Industrial customers during planning period
Use Rates• Residential declines during initial period then levels out• Commercial reflects recent history during initial period then
also levels out • Industrial survey results used for initial period, then held
constant
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15
Terasen Gas. A Fortis company.
High Scenario
The High Scenario represents a future where:
1. Province continues to experience strong economic growth 2. Natural gas price advantage improves with respect to electricity3. Policies are established that promote the direct use of natural gas
for space & water heating
• Supports BC Hydro’s requirement to achieve self-sufficiency in electricity generation
• Preserves the value of the province’s Heritage electrical resources
• Recognizes that the direct use of natural gas helps to minimize the region’s carbon footprint across the entire energy portfolio
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16
Terasen Gas. A Fortis company.
Low Scenario
The Low Scenario represents a future where:
1. Province experiences slower than expected economic growth2. Technology improvements and increasing efficiencies
accelerate conservation efforts3. Perceived ‘solution’ to climate change causes a shift from
natural gas to electricity and alternative technologies
Increases BC Hydro’s challenges in achieving self-sufficiency in electricity generation
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17
Terasen Gas. A Fortis company.
Design Day Growth
• Design day estimates demand under extreme weather conditions– Purpose is to ensure adequate system capacity and commodity
supply• Driven by the type and number of customers
– Does not necessarily reflect changes in annual demand
Lower Mainland Design Day Demand (per Customer)
0.0
0.2
0.4
0.6
0.8
1.0
1.2
1.4
1.6
1.8
-15 -10 -5 0 5 10 15 20 25 30
Temp. (ºC)
(GJ
per a
cct)
Design Day Temp
• Expect growth in design day to outpace growth in annual demand– Residential customers are
expected to form the bulk of new additions
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18
Terasen Gas. A Fortis company.
Summary
• Various trends working in opposite directions– Population growth– Housing type– Natural gas competitiveness– Appliance efficiency
• Province (and the rest of the world) is at a crossroad– Decisions by governments and individuals will significantly
shape how energy is used
• Future cannot be predicted– Need to be ready for a range of outcomes
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Terasen Gas. A Fortis company.
Additional Information
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20
Terasen Gas. A Fortis company.
B.C. Economy – Continued Strength
GDP growth rate to remain stable at 2.9% in 2008
Strong domestic demandEmployment gainsGrowth in retail tradeSteady housing activity
Source: Actuals – BC Stats, Forecast – BC Ministry of Finance
Provincial GDP
$50,000
$70,000
$90,000
$110,000
$130,000
$150,000
$170,000
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007P 2008F
GDP
($M
)
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
GDP
Gro
wth
Rat
e
GDP (1997 $M) GDP Growth Rate
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21
Terasen Gas. A Fortis company.
B.C. Economy – Cont’d
Mortgage rate to remain stable in the 7% range for 2007 and into 2008
Canadian Mortgage Housing Corp (Q3, 2007 Market Outlook)Credit Union Central of B.C. (Oct 2007 Interest Rate Forecast Report)
Unemployment rate to remain low at 4.6%B.C. Ministry of Finance - 4.6% (2007 Quarterly Report)BMO Economics - 4.5% (Sep 2007)RBC Economics - 4.7% (Oct 2007)
Provincial Unemployment
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
7.0%
8.0%
9.0%
10.0%
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007P 2008F
5 Year Mortgage Rate
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
7.0%
8.0%
9.0%
1998 1999 2000 2001 2002 2003 2004 2005 2006 2007P 2008F
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22
Terasen Gas. A Fortis company.
TGI & TGVI – Trends in Energy Demand• Residential and commercial demand
continues to grow as a % of TGI’s total business
• Long-term trend shows slight decrease in demand
– Residential and commercial steady– Industrial energy consumption in
decline
• Bulk of TGVI’s energy demand is driven by Transportation customers
– Future Transportation volumes expected to remain fairly constant
• Residential and commercial volumes will continue to increase as a % of total energy demand
TGI Total Energy Demand
0
25
50
75
100
125
150
175
200
2002 2003 2004 2005 2006 2007P 2008F
Ener
gy (P
J)
Residential Commercial Firm Sales Industrial
TGVI Total Energy Demand
-
5
10
15
20
25
30
35
2003 2004 2005 2006 2007P 2008F
Ener
gy (P
J)
Residential Commercial Tranportation
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Contact Information Rick ParnellDirector, Customer Management & Sales
Tel: (604) 576-7000E-mail: [email protected]
Delivering Comfort and Value
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2
Agenda
•Right Fuel, Right Use, Right Time•Measurement Innovations•Installation costs – Connection Policies•Encouraging sustainable design
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3
2007 BC Energy Plan•“It is important for British Columbians to understand the appropriate uses of different forms of energy and utilize the right fuel, for the right activity at the right time. There is the potential to promote energy efficiency and alternative energy supplemented by natural gas.” (p.21)
•“Our province has enormous natural gas resource potential and opportunities for significant growth.” (p.33)
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4
Individual Natural Gas Metering
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5
What Gets Measured Gets Managed
Individual measurement encourages efficiency and discourages waste
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6
Thermal Metering
•Measures thermal energy from gas fired hydronic heating system
•Hydronic systems allow for alternative heating sources – gas, geo-exchange, solar etc.
•Owners/occupants are responsible for their actual energy usage; not an arbitrary allocation
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7
Connection Policies – Objectives
• Signal value for builders and potential customers
• Make it easier to add customers and improve the overall efficiency of the distribution system
• Encourage conservation, efficiency and optimal energy use
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8
New Connection Policy
• Eliminates $215 Service Line Installation Fee (SLIF)
• Aggregate Profitability Index for all customer adds on an annual basis
• Service Line Cost Allowance (SLCA)
Increased from $1,100 to $1,535 for “on main”/infill services
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9
Connection Policy: Energy Efficiency
•Assumed gas load in test is increased by 10% for customers with both high efficiency space and water heating
•Assumed gas load in test is increased by 15% for those customers who attain LEEDtm certification
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10
Alternative Piping for VSDs
•More flexible approaches when determining where to install meters in VSDs
•Pipe “downstream” of the meter can be included in service line calculations
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11
A Flexible Energy Platform…Natural Gas is an important part of an efficient, environmentally sensitive, economic and cost effective energy platform today, and an important bridging fuel for advancements in energy system technology for tomorrow…
Fleet Vehicle Solutions
Distributed Energy
Technology
High Efficiency Technology
FutureSustainable
Energy Systems
Hydrogen Highway
Fuel Cell Research
Individual Metering In Multi-unit Buildings
Community Energy Platform – 2010 and Beyond!1990s
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12
Summary
• Terasen Gas is making it easier to do business • Proper energy management aids efficiency • Continue to encourage the right fuel for the right
use
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13
Questions / Comments
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February 11, 2008
Terasen Gas. A Fortis company.
2008 Terasen Gas Resource Plan
Energy Efficiency and Conservation
Sarah Smith, Manager, Marketing and Energy Efficiency
Burn blue. Save green.
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Burn blue. Save green.2
Agenda
• Current activity• Changing conditions• Consevation Potential Review• Energy Efficiency and Conservation
Application• Moving forward
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Burn blue. Save green.3
Activity – Information and Incentives
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Burn blue. Save green.4
How did we do?
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Burn blue. Save green.5
DSM Expenditure - TGI
2007 DSM Spending Breakdown
Program CostsCustomer Incentive
$3.1 million/year
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Burn blue. Save green.6
Customers benefit
•64,000 tonnes GHG annually for at least 10 years•$14 million annually for at least 10 years
TGI Cumulative Gas Savings from DSM Expenditure (GJs)
118,383281,383
522,283782,433
941,5521,118,725
1,270,385
694,283
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
2000 2001 2002 2003 2004 2005 2006 2007
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Times have changed…
Customer focuson environment
BCEnergy Plan
Increase in energy costs
TGVI more mature
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BC Energy Plan 2007
BCEnergy Plan
Utilities to pursue cost-effective and competitive
DSM opportunities
BCH 50% conservation goalBCH self-sufficiency
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Conservation Potential Review (CPR)
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Conservation Potential Review
Cumulative Annual Savings - Current Level vs. EEC Proposal
0
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
7,000,000
2008 2009 2010 2011 2012 2013 2014 2015 2016
GJ
EEC Proposal - GJ Savings
Current Spend - GJ Savings
$15 million
$71 million
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Conservation Potential Review (CPR)
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Overall Terasen EEC Proposal
Rate Class 2008 2009 2010TGI Residential $6,763,000 $6,751,000 $6,104,000TGI Commercial $7,232,700 $8,601,000 $11,092,050TGVI Residential $1,734,500 $1,757,500 $2,042,500TGVI Commercial $1,095,590 $1,185,990 $1,750,990Subtotal by year $16,825,790 $18,295,490 $20,989,540
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Financial Treatment
• Capital vs. O&M
• Amortization period
• Rate Impact
• Timing/reporting
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Staffing
• 4 staff today• 20 people by 2010
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Value for investment
Terasen Gas Investment ResultsInc. Gas Conserved $/GJ2007 $3,100,000 1,203,596 $2.58Proposed $28,193,000 8,945,000 $3.15
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Comparable Utilities
Company Name
2007 DSM Annual Budget (000,000)
Customer Base
2006 Total Revenues (000,000)
% DSM Budget of Revenue
DSM investment per customer
Annual Sales Volume (PJs)
PG&E $279.0 4,200,000 12,530 2.23% $66.43 425.9
BC Hydro $77.7 1,704,671 4,311 1.80% $45.58 190.5
Manitoba Hydro $9.0 258,000 517 1.74% $34.88 147.6
SoCal Gas $56.6 5,600,000 4,180 1.35% $10.11 946.0
FortisBC $2.5 106,000 208 1.19% $23.34 11.1
NW Natural $11.0 636,000 1,000 1.10% $17.30 125.8
Union Gas $17.0 1,300,000 2,100 0.81% $13.08 1,303.0
Enbridge $22.0 1,800,000 3,016 0.73% $12.22 445.0
Gaz Metro $8.8 167,000 2,000 0.44% $52.69 271.8
Terasen $4.3 911,935 1,635 0.26% $4.69 208.0Puget Sound Energy $6.1 718,000 2,905 0.21% $8.52 205.1
SaskEnergy $1.6 325,000 1,254 0.13% $4.92 125.0
ACTO Gasmarketing budget 969,200 2,890 N/A n/a 219.0
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Proposed Initiatives
ResidentialFuel Switching
Residential EE
Commercial EE
ConservationEducation
JointInitiatives
InnovativeTechnologies
Trade Relations
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The Power of Partnership
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The way forward
February 28
Residential EndUse Study
CPR2009
Partner Activities
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February 11, 2008
Terasen Gas. A Fortis company.
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2008 Resource Plan
Alternative Energy Opportunities
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INTRODUCTION
Energy & Environmental PolicySupport 2007 BC Energy PlanProactive role in provision of solutionsBalancing of Energy, Environment & Economy
Project OpportunitiesBiomethane ProductionNatural gas for the Transportation SectorWaste Heat Electricity GenerationPressure Letdown Electricity Generation
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Biomethane Opportunities
gas upgraderTerasen Gas System
farm
digester
De-watering
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Biomethane Benefits
• Support BC Bioenergy Strategy• Methane Capture
• Methane emissions are 21 times more GHG intensive than CO2
• Energy from Agriculture
• Multiple Sources of Energy• Agricultural Waste • Landfill• Wastewater Treatment
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Natural Gas - Transportation Sector
Other Industry, 16%
Agriculture, 4%
Waste, 9%
Electricity *, 3% Transport, 39%
Fossil Fuel Production, 18%
Residential and Commercial, 11%
BC GHG Emissions by Sector
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Natural Gas - Transportation
• Natural Gas Vehicle Applications• Municipal Fleets (Waste Haulers, Buses etc..)• Trucking Fleets (LNG)• Forklifts and other Port Vehicles
• Benefits• 25 to 40% reduction in Fuel Consumption Cost• 15 to 25% reduction in GHG Emissions• 50 to 80% in NOx SOx, and Particulate Matter
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Transit/Bus CNG CO2 Life-Cycle:
+14%
+18%
CO2 Increase
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Transportation
Cold Ironing – LNG Port Electrification• NOX / PM10 / SOX 98%-100%• CO & CO2 57%• Demonstration project underway with Port of
Oakland
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Pipeline 300-2160 psig
Gas TurbineComp
Typical 900oF
Waste Heat Recovery Generation
Generator
Heat Recovery
Generation
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Project Opportunity• TGVI’s Coquitlam Compressor Station• Potential to generate up to 20,000 MWh of clean electricity per year• Capital Investment $12 to $18 million• Qualifies under BC Hydro Standing Offer Program• May qualify for Innovation Clean Energy (ICE) Funding
Benefits• Improve energy efficiency in pipeline operations by using waste heat
generation for site service • Provide clean zero emission energy to electrical grid• Revenue neutral – project costs offset by income from electricity
sales • Overall balance of energy efficiency, environment and economy
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Pressure Letdown Generation
High Pressure Pipeline 300-2160 psig
Distribution System 60-80 psig
Heater
Pressure Regulator
Generator
Turbo-expander
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February 11, 2008
Terasen Gas. A Fortis company.
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Questions
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Contact Information Ken RossResource Planning Manager
Tel: (604) 576-7343Fax: (604) 592-7620E-mail: [email protected]
Terasen Gas. A Fortis company.
Summary and Next Steps2008 Resource Plan
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Terasen Gas. A Fortis company. 2
Summary
Natural gas is part of the solution to meet our energy challenges.
Direct use of natural gas in BC:• Supports a balanced approach to meeting the natural gas and
electricity policy actions of the BC Energy Plan.
• Helps BC Hydro meet its 2016 self- sufficiency target by reducing its future demand requirements.
• Reduces regional GHG output now and in the future.
Terasen is advancing its services to help customers choose the right fuel for the right uses.
Continued exploration of efficient natural gas initiatives and technology is key to our energy future.
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Terasen Gas. A Fortis company. 3
2008 Resource Plan / Timeline
Next Steps:• Respond to Stakeholder comments / requests• Continue research and analysis• Develop draft recommendations• Seek Stakeholder input again in the spring
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Terasen Gas. A Fortis company. 4
Feedback from Today’s Session
Contact:
Ken RossResource Planning ManagerTerasen Gas604-576-7342 / [email protected]
Please submit any written comments you may wish to provide by: February 25th, 2008
16705 Fraser HighwaySurrey, BC V4N 0E8
(feedback forms and mail in information provided)