Download - Rates Brochure 13 SAPO
Postal Rates1 April 2013 - 31 March 2014
CONTENTS
Page
Ordinary mail/Fastmail - Domestic 2-3
Postage-included envelopes 3-4
Domestic stamp booklets and rolls 5
Packaging products 5
Franking machines 5-6
Value added: Business Reply Service 6-7
Registered letter 7-8
Domestic bulk mail 9-10
Rebates 10
Direct Mail 11-14
Infomail 11-12
Response mail/Magmail 13-14
Domestic parcels 14-15
International mail 15-20
EMS 21-24
Philatelic products 25
Postboxes and Private bags 25-26
Postbank 26
Speed Service Couriers 27-36
Letter delivery tip 37
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2013-2014
Envelope size Thickness Mass Size Size
max (mm) max (mm) max (mm) min (mm)
Small DL Maxi 5 50g 235 x 120 140 x 90Medium B5 10 1kg 250 x 176Large B4 30 1kg 353 x 250Postcards 0,295 10g 353 x 250Cylinders/rolled items 70 1kg L 520/620 140 x 90Rolled addressed newspapers 70 1kg L 353
RATES FOR DOMESTIC LETTER MAIL(Standard stamps for DL, B5 and B4 envelopes are now available at Post Offices)
Type of mail Ordinary mail FastmailCustomers’ own envelopeSmall (DL) maxi R 2.80 R 4.50Medium (B5) R 5.60 R10.80Large (B4) R 6.90 R13.00
Customers’ own postcardSmall (DL) maxi R 2.80 R 4.50Medium (B5) R 5.60 R10.80Large (B4) R 6.90 R13.00 Cylinders/rolled items Cylinder/rolled items (520 mm x 70 mm) R 6.90 R11.10Cylinder/rolled items (620 mm x 70 mm) R12.20 R13.30
NewspapersRolled addressed newspapers R 3.70 R10.80
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Ordinary Mail/FastmailDomestic
(posted in South Africa for delivery in South Africa)
Ordinary Letter MailLetter mail refers to any form of written communication or other document, article or object that is addressed to a specific person, persons or a specific address and is conveyed by other than electronic means. It includes parcels, packages, wrappers, cylinders or articles conforming to the mass and size limitations detailed below.
The Ordinary Letter Mail service is the standard postal service with set delivery standards from the time of despatch to arrival at the point of delivery. These are one day longer than Fastmail.
Fastmail ServiceFastmail is a letter service in South Africa with a one-day delivery standard in the same city or town, a two-day delivery standard between major cities and towns and a three-day delivery standard for all other destinations.
These standards do not include the day of posting.
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Payment methods Mail will only be accepted if the official payment methods are used, e.g. postage stamps, postage-included envelopes and franking machine impressions approved by thePost Office.
Handing in Franked mail may not be posted in street posting boxes, but must be handed in at designated Post Office counters or mail centres.Information Please contact your local Sales Division of the Post Office for information about posting methods and requirements
See back page for contact details.
Late fee A late fee of R15.00 is charged for all mail accepted after closing time.
Letter measuring instrument Special measuring cards used to measure domestic letters in order to determine the postage payable are available atPost Office branches.
Position of address on envelope The address on an envelope must always be positioned parallel to the length (longer side) of the envelope.
Postage-included Envelopes
Postage-included envelopes are available at all Post Office outlets. The retail price includes the postage.
Type of envelope
Ordinary Mail postage-included envelopesC6 with windowC6 without windowC6 with and without window (self-seal)DL maxi with windowDL maxi without windowDL maxi with and without window (self-seal)B5 without windowC4 without windowLettergram (prefabricated)
Fastmail postage-included envelopesDL maxi without windowDL maxi with windowB5 without windowB4 without windowC4 without window
Size
162mm x 114mm162mm x 114mm162mm x 114mm235mm x 120mm235mm x 120mm235mm x 120mm250mm x 176mm324mm x 229mm
235mm x 120mm235mm x 120mm250mm x 176mm 353mm x 250mm324mm x 229mm
Price
R 3.00R 3.00R 3.00R 3.00R 3.00R 3.00R 6.40R 8.70R 2.90
R 4.80R 4.80R11.60R14.40R13.60
Discount on postage-included envelopes
PostcardsPostcards are used to convey unenclosed messages and greetings.There are two types of postcard, i.e. postage-included postcards and ordinary postcards on which postage must be paid.The maximum size is 353mm x 250mm and the maximum mass is 10g. Items exceeding these dimensions must be posted at the applicable letter post postage rate.
Postcards must:• Berectangular• Bemadeofcardboardorpaperstiffenoughnottomakemail
handling difficult• BeartheindicationPostcardonthefront(notcompulsoryfor
picture postcards) • Havetheright-handhalfofthebackreservedfortheaddress,
prepayment and service instructions/labels
Postcard postage and postage-included rates
Discount on postcardsDiscount is granted on large volumes of purchases of postcards.
Volume Discount
1 - 249 0%250 - 499 1%500 - 9 999 2%10 000 - 19 999 3%20 000 - 49 999 4%50 000 and more Consult Regional Sales Manager
Type of postcard Maximum size Price/Postage
Postage-included postcard 235 x 120mm R3.00
Other postcard (Postcard DL R2.80not included in the price) B5 R5.60 B4 R6.90
Change-of-address postcard R3.00(postage included in the price)
Volume Discount
5 000 - 9 999 1% 10 000 - 14 999 1.5% 15 000 - 19 999 2% 20 000 and more 2.5%
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5
Stamp booklets and stamp rolls (for standard domestic letter postage)Stamp booklets and stamp rolls are available at Post Offices.They can also be ordered at the Post Office Customer Contact Centre (Telemarketing) on (012) 401 7800 or 0860 080 080.
Prices of stamp booklets and stamp rolls
Discount is granted when the below mentioned volumes of stamp booklets or rolls are bought.
Franking MachinesRemote meter-setting franking machines are postage meters which, as the name suggests, are reset by telephone, fax or modem.
•Tooperateafrankingsystem,customersmustpurchasealicence from the Post Office. The franking system also dates, seals and prints a return address and counts the envelopes
•Postageispurchasedelectronicallywithoutcustomershavingtoleave their premises
•Machineinspectionsareconvenientlydoneonthecustomer’spremises
•Allmailfrankedbyafrankingmachinemustbefrankedatthespecified published rate(s)
Packaging Products
Item
Booklet of 10 stampsBoxes of 50 (500 stamps)Boxes of 100 (1 000 stamps)Roll of 100 (100 stamps)Rolls of 100(5) (500 stamps)Rolls of 100(10) (1 000 stamps)
Price
R28.00 R1400.00 R2800.00 R280.00 R1400.00 R2800.00
Volume
Boxes of 50 (500 stamps)Boxes of 100 (1 000 stamps)Rolls of 100(5) (500 stamps)
Rolls of 100(10) (1 000 stamps)
Discount
2%5%2%5%
Price
R1372.00R2660.00R1372.00R2660.00
Dimensions/Size
200mm x 180mm x 80mm300mm x 230mm x 120mm400mm x 230mm x 135mmEight different sizes310mm x 5m70mm x 620mm x 1,5m
Product
Box No 1Box No 2Box No 3Jiffy bagsBubble wrap rollMailing tube
Rate
Contact your local Post Office branch for the latest prices
Approved suppliersCustomers may only use franking machines supplied by the following suppliers:
Franking machine licence fees
Business Reply Service (BRS)
With the BRS, businesses can offer their customer or prospective customers the incentive to reply without having to pay postage. Two options are available: Businesses may -• Encloseapre-printedbusinessreplypostcardorenvelopein
their mailing (for samples of designs, they may contact the Regional Sales Office)
• OradvertiseaspecifiedFreepostaddressandBRSnumbertowhich customers may write (no postage stamp is required)
Businesses who use this service for the first time have to apply for the service on an application form. They also have to sign a BRS/Freepost address licence agreement available from their Regional Sales Manager, branch manager or the Internet. A BRS licence/Freepost address licence expires annually on 31 March. Existing customers also have to renew their licences annually.• CustomerscanapplyforaBRSlicenceattheirlocalPostOffice
branch or Regional Sales Office • TheRegionalSalesManagercanprovidethespecificationsfor
this service • TheBRS/Freepostaddressapplication/renewalform,aswellas
the licence agreement form, can be viewed and downloaded from the Internet at www.postoffice.co.za
• Beforealicencecanbeissued,printer’sproofsofthepostcardor envelope should be submitted to the Regional Sales Manager for approval (printing specifications are available from the branch manager or the Regional Sales Office)
• Anannuallicencefeeispayableinadvance• Alicenseemustdepositanamountthatwillcoverthepostage
and service fee likely to accrue over six weeks • BRSmaybeusedwithFastmail• AllBRSusersmusthaveaprivatebagorapostofficeboxto
use this service
Supplier Telephone number
Frama (011) 463 9042Hasler Business Systems (Ascom/Hasler/Neopost) (011) 787 5959Pitney Bowes/SA (Pitney Bowes) (011) 516 9400/10FPSA (Francotyp) (011) 793 1654
Service Fee
New licence R218.00Transfer of licence R218.00Annual renewal R159.20
Spoiled impression feeper 100 or portion thereofSmall DL maxi R24.80Medium B5 R31.40Large B4 R38.90
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Rates for Business Reply Service
Pro Rata licence fee for Business Reply Service
Discount on item deliveredA discount based on the annual use (number of postal items handled each year by the Post Office and delivered to one licence number of one BRS customer) applies and is calculated as follows:
Note• Nodiscountisgivenonfewerthan5000postalarticles• BRSrebatesmustbeclaimedwithinsixmonthsofthefinancial
year end, i.e. 31st March. Failing to do so will result in the customer forfeiting the rebate for the relevant year
• ContactyourRegionalSalesManagertoarrangeforarefund
Domestic Registered Letter with insurance option• The Registered Letter with compensation option can be
used for letters that require a signature on delivery, contain something of value, or important documents such as share certificates, passports or airline tickets which require tracking and tracing from acceptance to delivery
• Aregisteredletteriselectronicallyscanned,enablingittobetracked and traced on its journey throughout the postal system.
• Compensationispayableaccordingtothecoverthatwasused• ThecompensationcoverandTrackandTracefacilityare
available only in the Republic of South Africa• ThisservicecannotbeusedwithSpeedServicesCouriersor
Parcels
Service
New licence Annual renewal of licence
Envelope Size
Small (DL) maxiMedium (B5)Large (B4)Cylinder•520mmlength70mmthickness•620mmlength70mmthicknessParcels (excluding postage)
April/May/June July/Aug/Sep Oct/Nov/Dec Jan/Feb/MarchR199.50 R149.60 R99.70 R49.90
Discount per item Number of BRS items delivered
4c 5 000 to 10 000 5c 10 001 to 20 000 7c 20 001 to 30 000 8c 30 001 to 40 000 12c 40 001 to 200 000 14c 200 001 to 400 000 18c 400 001 to 600 000 20c 600 001 to 800 000 25c 800 001 to 1 000 000 27c 1 000 001 and above
Rate
R199.50R199.50
Ordinary mail: postage + handling fee
R 3.00R 5.80R 7.30
R 7.30R12.70R 5.80
Fastmail: postage + handling fee
R 4.80R11.10R13.30
R11.30R13.60
No Fastmail parcels
This service is available in three envelope sizes:
Envelope Size
Small (DL) 235mm x 120mm x 50gMedium (B5) 250mm x 176mm x 1kgLarge (B4) 353mm x 250mm x 1kg
Basic service• FulldomesticTrackandTrace• Free compensation for up to R100• Identificationandsignatureondelivery• Detailedproofofacceptance
Options available in the service• OptionalextrainsuranceforuptoR2000• Proofofdelivery• Adviceofdelivery
InformationFor further information, customers may contact their Regional Sales Manager.
Rates for domestic registered letters with insurance option.
Size Postage and service fee included
Small (DL) maxi 19.60Medium (B5) R22.40Large (B4) R23.70
Other Registered Letter Products
Postage included registered envelope (235 x120mm), tamper resistantPostage included registered envelope:Documents onlyDL 230 x 115mm, windowDL 230 x 115mm, non-windowPosted out of course feeDetailed proof of acceptance (acceptance slip)Interception of registered letterProof of delivery of a recorded articleAdvice of delivery (AR card)SMS tracking on recorded items – Premium no 32932
Item value
Compensation up to R100.00Insurance up to R250.00
Up to R500.00Up to R1 000.00Up to R1500.00
Up to R2 000.00
Fee
FreeR13.80R28.10R56.50R84.10R112.30
Rate
R21.80
R20.10R20.10R35.40FreeR13.00R29.90R6.10R1.00
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Domestic Bulk MailUnsorted Bulk Mail• Thisserviceissuitableforindividualsandbusinessesthatpost
100 or more unsorted domestic articles at a time for delivery in South Africa
• ThemailmustbehandedinatamailcentreordesignatedPostOffice counter (enquire at your Post Office Regional Sales Office or call the Customer Care Line)
• The articles must all bear an indication that postage has been prepaid (stamp, franking machine impression, Permit Mail Logo).
This is regardless of whether or not rebates are claimed• Thearticlesmustallfaceonewayandbetiedinbundles. Rebate is normally not granted on unsorted bulk mail,
however, optical character reader (OCR) rebates may apply if OCR facilities are available at the centre where the mail is handed in and certain requirements are met
Requirements for rebates on OCR-compliant unsorted Bulk Mail• Themailmaybehandedinonlyatthemajormailcentreswith
Optical Character Reader facilities• ThequalityofthepostcodesontheunsortedBulkMailmustbe
such that it can be sorted successfully by the Optical Character Reader at the mail centre where it is handed in
For specifications contact your Regional Sales Manager
Pre-sorted Bulk Mail• Thisserviceissuitableforbusinessesthatpostatleast1000
pre-sorted articles at a time for delivery in South Africa• Rebateonthepostageisgranted(subjecttooperational
changes) if the consignments meet the set criteria• Thebusiness’addresslistordatabasemustbecheckedby
Addresscheck and achieve a grading of 97 to 100 percent (enquire at your Post Office Regional Sales Office or call the Customer Care Line about Addresscheck)
• Thecheckingmustbedoneeverysixmonthsormorefrequentlyif the Post Office requires this
• Customerswhohave10000orfewerrecordsintheirdatabaseneed to check their database only once a year
• Allofficialpaymentmethods,exceptpostagestamps,maybeused - no rebate is granted on articles with postage stamps
• Themailmustbesortedindirecttrays,directbundlesorqualifyas OCR mail
• Thequantitystatedmustbecorrect• Frankingmachinemailmustbepostedonthedateindicatedon
the franking machine impressions• Consignmentsmaynotbecombined,e.g.customerAand
customer B may not post joint consignments through a third party such as a mailing house
• ConsignmentsmustbehandedinatmailcentresordesignatedPost Office Bulk Mail branches during normal business hours or by special arrangement
• Theentireconsignmentmustbehandedinatthesametimeandat the same place
• Anofficial,correctlycompletedBulkMaildeliverynote(e-BDN)must accompany every consignment
• TheAddresscheckgradingcertificatemustaccompanytheconsignment if rebate is claimed
• EachconsignmentmustpassthePostOffice’srevenueprotection inspection (postage, quality, quantity and Addresscheck grading)
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Direct-destination tray• Thecontentspertraymustbedestinedforonepostcodeonly• Thelettersinafulltrayneednotbebundled• Thelettersinatraymustallfacethesameway• Rebateisonlygrantedonfulltrays.Atrayisfullifaflathand
can just be inserted at one end of the tray• ResiduefromfulltraysmustbemadeupinDirect-destination
bundles, if possible, or as unsorted mail• Roll-tainersandminitainersmustallbeclearlylabelledwitha
Track and Trace label• Ifthereareenoughtraysforonepostcodedestination,these
trays must be placed in a roll-tainer and the label on the roll-tainer must indicate the type of sort and the final destination
• Iftherearenotenoughtraysforonepostcodedestinationtofilla roll-tainer, these trays must be placed in a roll-tainer together with other trays for the same sorting line (please enquire at your Post Office Regional Sales Office or call the Customer Care Line for information about sorting lines)
Direct-destination bundle• Direct-destinationbundlescontainstandard(DL)lettersforonly
one postcode• Direct-bundlemailmustbefacedandtiedinbundlesofatleast
10 letters• Residuefrombundlesmustbemadeupasunsortedmail• Bundlesforthesamerouteorsortinglinemustbepackedina
tray• Trayswithbundlesforvariousdestinationsmustbemarked
Direct Bundle Sort (Mixed)• Traysmustbepackedinroll-tainers• Roll-tainersmustbeclearlylabelledwithaTrackandTrace
label for the relevant route, sorting line or destination hub• Ifthereareenoughdirect-bundletraysforarouteorsorting
line, the trays must be placed in a roll-tainer and the roll-tainer must be labelled Direct Bundle Sort
Surcharges• Allunderpaidandunpaidpostalitems(includingfranked
items) received via E-BDN, Web Riposte and Postlink, will be surcharged double the postage shortage
• Permitandfrankingmachinemailpostedinstreetpostingboxes will be surcharged double the published postage rate
Type of mail
Standard DL maxi(small)
NonstandardB5 (medium)B4 (large)
Direct-destination tray
97-100% grading
R0.24
R0.39
Direct-destination bundle
97-100% grading
R0.19
R0.29
OCR-readable 97-100% grading
R0.15
N/A
Rebates on Bulk Mail
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Type
Pamphlet
Brochure
Unaddressed newspaper, eg local area newspaper
Trade sample
Householder circular
Description
Unenveloped, unaddressed information/ advertising item comprising one sheet of paper folded to A5 size (210mm x 148mm).
Unenveloped, unaddressed, rolled or folded information/ advertising item.Also unaddressed promotional DVD’s.
Rolled or folded item.
Unaddressed sample of a product.
The street delivery alternative for pamphlet and brochure distribution.
Dimensions
The folded pamphlet may not be thicker than 2mm and may not weigh more than 50g.
May not be bigger than 353mm x 250mm, may not weigh more than 200g and may not be thicker than 5mm.
May not be longer than 353mm, not weigh more than 200g and may not be thicker than 70mm when rolled or folded.
May not be bigger than 353mm x 250mm x 30mm and may not be heavier than 200g.
May not be bigger than 120mm x 235mm, may not weigh more than 50g and may not be thicker than 5mm.
Other conditions
If the information in the pamphlet is of a sensitive nature, the pamphlet must be placed in an envelope.
Rolled brochures should be tied to facilitate handling(rolled not more than 30mm thick).
Newspapers that are rolled should be tied to facilitate handling.
The trade sample should be packed in such a way that it will not damage any other postal articles or injure any Post Office employee.
The articles may be in partially and/or fully sealed envelopes or wrapping. Parcels do not form part of this service. The articles must be ad dressed to the box holder, householder or similar ad dressee with an indication that postage has been prepaid.
Delivery
Local box delivery.Local street delivery.National box delivery.National street delivery.
Local box delivery.Local street delivery.National box delivery.National street delivery.
Local box delivery.Local street delivery.National box delivery.National street delivery.
Local box delivery.Local street delivery.National box delivery.National street delivery.
Local box delivery.Local street delivery.National box delivery.National street delivery.
InfoMail The following options are available for local and national delivery:* Private bags * Postboxes * Street delivery in selected areas (please enquire at your regional sales office or branch office).
TYPES OF INFOMAIL
Direct Mail
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InfoMail rates
Type of mail Rates
PamphletsLocal (in Post Office region)Postbox or private bag R0.10Street delivery R0.10
NationalPostbox or private bag R0.20Street delivery R0.20
BrochuresLocal (in Post Office region)Postbox or private bag R0.20Street delivery R0.20
NationalPostbox or private bag R0.30Street delivery R0.30
Trade samplesLocal (in Post Office region)Postbox or private bag R0.20Street delivery R0.20
NationalPostbox or private bag R0.40Street delivery R0.40
Household circularsLocal (in Post Office region)Postbox or private bag R0.30Street delivery R0.30
NationalPostbox or private bag R0.40Street delivery R0.40
Area newspapers (unaddressed) Local (in Post Office region)Postbox or private bag R0.20Street delivery R0.20
NationalPostbox or private bag R0.40Street delivery R0.40
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RESPONSE MAIL (Previously known as Addressed
Promotional Mail)
Response Mail is addressed mail of which the content is
exclusively of an advertising nature.
• Thereisnolimittothenumberofitemspersizeandmass
category
• ResponseMailmaynotcontainanyadditionalitemsrelatedto
previous business with the addressee, such as invoices,
monthly statements, etc.
• Whereitemsareofapromotionalnatureandmayinclude
teasers or are advance mailings to inform a customer of
the impending arrival of another advertising or promotional
item, a response devise (eg. Business Reply Service) is not a
prerequirement
• ThemailcancontainaresponsedeviceapprovedbythePost
Office, eg. A Business Reply Service item, a Freepost address,
or an addressed response coupon to reply to the offer by mail
• ThePostOffice’sRegionalSalesOfficemustapproveasample
of the Response Mail item before posting
• AcompletesampleoftheResponseMailitemtogetherwith
the official approval must be presented when a consignment
is handed in for posting
NB: For further information and clarification contact your
Regional Sales Office
MAGMAIL
Magmail is a service within the Direct Mail element and is,
specifically intended for the publications industry.
• Thereisnolimittothenumberofitemspersizeandmass
category. (minimum 1000 items per lodgement)
• ThecontentsofMagmailareaddressedpublicationsorprinted
matter intended for public sale or distribution. The magazine
and/or newspaper must consist of; news, opinions, illustrations,
articles, editorials and advertising
• Magmailhasauniquelogothatdistinguishesitfromothermail
services
• ToqualifyfortheMagmailrate,allenvelopes/wrappersof
items must bear the unique Magmail logo and Permit Mail
impression. (refer to your Regional Sales Office for further
details/information)
• ThePostOffice’sRegionalSalesOfficemustapproveasample
of the Magmail item before posting
DOMESTIC PARCEL SERVICE
EconoparcelAn Econoparcel is a parcel that is not bigger than 458 x 324 x 100mm and does not weigh more than 1kg.
Ordinary parcelAn Ordinary parcel is any postal item that is bigger than 353 x 250 x 30mm and/or weighs more than 1kg. The maximum length is 1m and the length plus girth may not be more than 2m.The domestic counter-to-counter parcel service (ordinary parcel) is the most economical way to send a parcel. Customers can send parcels from any Post Office counter to any other Post Office counter in the country.
Volumetric MassFees are based on the greater of the actual mass or the volumetric mass (i.e. Length by width by height (cm) divided by 5000) are charged for non-documents (parcels)
• AcompletesampleoftheMagmailitemtogetherwiththeofficial approval must be presented when a consignment is handed in for posting
NB: For further information and clarification contact your Regional Sales Office
RATES FOR MAGMAIL AND RESPONSE MAIL
Type of mail: Addressed Direct Mail
Magmail (Bulk mail only) [min 1 000 items per category, per consignment]Small (DL) maxiMedium (B5)Large (B4)
NoteApproval from the Regional Sales Manager is required for Magmail.Please address enquiries about this product to the Regional Sales Manager.
RATES FOR RESPONSE MAIL
Response Mail (Bulk mail only) Small (DL) maxiMedium (B5)Large (B4)
NoteApproval from the Regional Sales Manager is required for Response mail.Please address enquiries about this product to the Regional Sales Manager.
Ordinary mail
R2.30R4.00R5.90
R2.40R4.10R6.00
Fastmail
R 4.50R 10.80R13.00
N/AN/AN/A
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Value-added parcel serviceInsuranceInsurance is available at a rate of 3% of the declared value to a maximum of R5 000 with a minimum of R3.00 per parcel.
Cash on delivery (COD)The COD option provides for money to be collected for the parcel onthecustomer’sbehalf.*Cash on delivery (COD) charges on each item will be deducted from the Trade Charge amount before payment is made to the sender.
DOMESTIC PARCEL RATES (non regulated tariffs subject to change)
International MailInternational letter and parcel services are available worldwide, either by airmail or by surface mail.
Types of international mail
Type Description
Aerograms Special prepaid airmail letters consisting of one lightweight folded sheet of paper that can be sealed. No enclosures are permitted.
Postcards Cards used to post unenclosed messages and greetings.
Small letters Private and business letters up to 50g and no bigger than 120 x 235 x 5mm.
Medium letters Private and business letters up to 250g and no bigger than 250 x 176 x 10mm.
Large letters Private and business letters up to 300g and no bigger than 353 x 250 x 30mm.
Small packets For small quantities of low-mass goods under 2kg at a lower rate and with simpler customs declarations than for parcels.
Parcels Used to post goods and material up to 30kg. The maximum mass differs from country to country.
Registered mail A separately streamed service with added security for letter post items.
Directpublisher’sBagsusedforairmailorsurfacemailtransportbags (M Bags) of printed matter to the same addressee at the
same address. A minimum rate for 5kg applies to each bag. The mass of each item in the bag must not be
more than 2kg.
Product Rate
Ordinary parcel (counter to counter) R35.10 for the first kg R 4.70 for each additional kg or part of a kgEconoparcel R21.50*Cash-on-delivery (COD) charges R18.90 per parcel(in addition to the parcel rate)Intercepting a parcel R21.80 per parcelReducing or increasing the trade R17.70 per parcelcharge on a parcel
Value-added international mail servicesValue-added options include express delivery, registration, insurance and advice-of-delivery (AR). As these add-on services are not available to all countries or for some categories of mail, enquiries should be made at Post Office branches to find out if they are available in each case. Insured and registered items must be posted at Post Office counters and not in street post boxes.For insured items, the tellers must check the maximum insured amount allowed to the country of destination on the point of sale system as this differs from country to country.
International reply couponsThe international reply coupon service enables customers to pre-pay the postage on a reply from a correspondent abroad. Coupons sent abroad may be exchanged for one or more postage stamps representing the minimum postage to be pre-paid on an airmail letter. The coupons cost R22.10 and are available at Post Office branches.
RegistrationLetters and small packets may be registered but not insured in the international mail service.
CUSTOMS AND EXCHANGE CONTROL
Exchange control regulationsExchange control regulations apply equally to postal items as they do to other exports. Generally, items worth more than R1 000.00 require specific export documents to be completed. Details are available at post office branches.
Customs declarationsThe type and extent of customs declarations are regulated by the statutes of the Universal Postal Union and the requirements of destination countries. The following are basic requirements for the various categories of mail.
Article/contents category
Letters and small packets: Letters not containing merchandise, aerograms, greeting cards and postcards
Small packets weighing up to 2kg with contents worth less than R2 000
Small packets up to 2 kg with contents worth more than R2 000
ParcelsAll parcels
Direct publisher’s bags (M bags)Up to R2 000
More than R2 000
Customs documentation
No customs documentation is required.
Attach a fully completed CN22 green customs sticker.
Attach customs forms appropriate to the country of destination. Consult the list overleaf.
CN23, CP71 or PP4 as required for individual destinations. Consult the list overleaf.
Attach a fully completed CN22 sticker.
Attach CN22 and CN23 or PP4 as required by individual destinations.
InsuranceLetter post products – earograms, postcards, letters, small packets, letter packets and M-Bags cannot be insured. These products can be registered, In which case a maximum amount of 30 SDR (Special Drawing Rights) is payable in the event of loss or damage. The postage, excluding the registration fee, is also payable.
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r 5kg ap
plies.
Claims in respect of ordinary letters will not be entertained. The indemnity is payable to the sender, who may waive his rights in favour of the addressee. Claims for consequential losses or loss of profits will not be considered.
Letter po
st rates
Category Airm
ail Surface m
ail M
aximum
size M
aximum
thickness M
inimum
mass
Maxim
um m
ass
Southern
Rest of the Southern
Rest of the
Africa w
orld Africa
world
Aerograms (per item
) 4.20
4.20
120 x 235m
m
N
o enclosures permitted
10g
Postcards (per item)
5.70 5.70
3.50 3.40
120 x 235mm
Must not be enveloped
10g
Small letters (per item
) 5.10
6.60 4.30
5.60 120 x 235m
m
5mm
50g
Medium
letters (per item)
18.60 22.40
15.00 16.90
250 x 176mm
10m
m
250g
Large letters (per item)
28.90 38.00
23.60 25.40
353 x 250mm
30m
m
300g
Small packets (per 100 g)
16.30 28.80
12.60 14.40
Length, width and depth com
bined may not exceed 900m
m,
2kg
and the greatest dimension m
ay not exceed 600mm
.**
Direct publishers bags (per kg) 62.10
177.70 31.00
37.20 Length + girth m
ay not exceed 2m,
5kg*** 20kg
m
aximum
length may not exceed 1,05m
.
Registration fee (per item)
26.60 26.60
26.60 26.60
Express delivery fee (per item)
30.10 30.10
30.10 30.10
International reply coupon 22 .10
22.10 22.10
22.10
International mail, continued
Large parcel rates (all prices shown in rands)
Zone A
Zone B
Zone C
Zone D
Zone E
Zone F
PARCELCHARGINGZONE AIR MAIL SURFACE MAIL
Zone coverage #
Botswana, Comoros, Kenya, Namibia, Seychelles, Swaziland, Ascension andSt Helena.
Angola, Lesotho, Ma dagascar, Mozam bique, Réunion, Rwanda, Uganda, Zam bia and Zimbabwe.
Northern Africa and the Middle East. Major destinations in this zone include Israel, Nigeria and Ghana.
Europe, Russian Federation and former USSR states. Major destinations in this zone include Austria, Germany, Great Britain, France, Italy, Netherlands and Switzerland.
Americas and the Caribbean (except Canada). Major destinations in this zone include the United States of America.
Asia Pacific and Canada. Major destinations in this zone include Australia, Canada, China, Japan and New Zealand.
Rate per Plus rate Rate per Plus rate parcel per 100g or parcel per 100g or part thereof part thereof
104.80 3.20 99.50 1.30
154.50 4.00 154.50 2.50
154.50 14.40 143.90 4.00
159.90 13.20 151.00 2.80
119.00 20.60 119.00 4.50
113.60 18.40 111.10 2.80
# An expanded list of the countries and their charging zones is provided overleaf together with information about customs documentation required for those countries. Information about countries not listed can be obtained from your local Post Office.
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Maximum dimensionsThe length and girth may not be more than 2 metres and the maximum length not more than 1 metre.
InsuranceParcels – parcels can be insured to certain countries. The maximum insured value differs from country to country and details can be obtained from your local post office. Indemnity is paid on ordinary parcels that are lost or dam-aged. The amount payable is 40 SDR per parcel plus 4.50 SDR per kg. The post-age is also refundable. The indemnity amount may not exceed the actual value of the parcel. The indemnity is payable to the sender, who may waive his rights in favour of the addressee. Claims for consequential losses or loss of profits will not be considered.
Customs clearance (Handling fee)A customs clearance fee of R35.00 is charged on all incoming parcels and R18.00 on all other postal items. This fee is charged by the Post Office to cover costs incurred in clearing the parcel/postal item on behalf of the addressee. This fee is levied over and above any customs duties, VAT, etc charged by SARS or any other entities and is levied even if no other charges are due.
More detailsPlease enquire at your local Post Office for more details about any service suspensions.
Charging zones for letters, parcels and customs documentation requirements for parcels
Country Zones Customs docs for parcels Letter Parcel post post
Country Zones Customs docs for parcels Letter Parcel post post
Afghanistan. . ROW . .F . . . .CN23 CP71Algeria . . . . . . ROW . .C. . . .CN23 CP71 Albania. . . . . . ROW . .D. . . .CN23 CP71 Angola . . . . . . SA . . . .B. . . .CN23 CP71 Andorra . . . . . ROW . .D. . . .CN23 CP71Antigua/Bar . . ROW . .E . . . .PP4Armenia. . . . . ROW . .D. . . .CN23 CP71Argentina. . . . ROW . .E . . . .CN23 CP71Ascension . . . ROW . .A. . . .PP4Austria . . . . . . ROW . .D. . . .CN23 CP71Australia . . . . ROW . .F . . . .PP4Azerbaijan . . . ROW . .D. . . .CN23 CP71Azores . . . . . . ROW . .D. . . .CN23 CP71Bahamas . . . . ROW . .E . . . .PP4Bahrain . . . . . ROW . .C. . . .PP4Bangladesh . . ROW . .F . . . .CN23 CP71Barbados . . . . ROW . .E . . . .CN23 CP71Belize . . . . . . . ROW . .E . . . .PP4Belgium . . . . . ROW . .D. . . .CN23 CP71Byelorussia . . ROW . .D. . . .CN23 CP71Benin . . . . . . . ROW . .C. . . .CN23 CP71Bermuda . . . . ROW . .E . . . .PP4Bhutan . . . . . . ROW . .F . . . .CN23 CP71Bolivia . . . . . . ROW . .E . . . .CN23 CP71Bosnia . . . . . . ROW . .D. . . .CN23 CP71Botswana. . . . SA . . . .A. . . .PP4Brazil . . . . . . . ROW . .E . . . .CN23 CP71Bulgaria . . . . . ROW . .D. . . .CN23 CP71Burundi . . . . . SA . . . .C. . . .CN23 CP71Burkina Faso . ROW . .C. . . .CN23 CP71Brunei/Dar. . . ROW . .F . . . .PP4Cameroon . . . ROW . .C. . . .CN23 CP71Cambodia . . . ROW . .F . . . .CN23 CP71Canada. . . . . . ROW . .F . . . .PP4Cape Verde . . ROW . .C. . . .CN23 CP71Central Africa ROW . .C. . . .CN23 CP71Chad. . . . . . . . ROW . .C. . . .CN23 CP71Chile . . . . . . . . ROW . .E . . . .CN23 CP71
China Peo. Re ROW . .F . . . .PP4Colombia . . . . ROW . .E . . . .CN23 CP71Comoros . . . . SA . . . .A. . . .CN23 CP71Congo (DRC) . SA . . . .C. . . .CN23 CP71Congo (PR) . . SA . . . .C. . . .CN23 CP71Costa Rica . . . ROW . .E . . . .CN23 CP71Croatia . . . . . . ROW . .D. . . .CN23 CP71Cuba. . . . . . . . ROW . .E . . . .CN23 CP71Cyprus . . . . . . ROW . .D. . . .PP4Czech Rep.. . . ROW . .D. . . .CN23 CP71Denmark . . . . ROW . .D. . . .CN23 CP71Djibouti . . . . . ROW . .C. . . .CN23 CP71Dodecanese Is ROW . .D. . . .CN23 CP71Dominica . . . . ROW . .E . . . .PP4Dominican R.. ROW . .E . . . .CN23 CP71Dubai . . . . . . . ROW . .C. . . .PP4Ecuador . . . . . ROW . .E . . . .CN23 CP71Egypt . . . . . . . ROW . .C. . . .CN23 CP71El Salvador . . ROW . .E . . . .CN23 CP71Equator Gui. . ROW . .C. . . .CN23 CP71Estonia. . . . . . ROW . .D. . . .CN23 CP71Ethiopia . . . . . ROW . .C. . . .CN23 CP71Fiji. . . . . . . . . . ROW . .F . . . .PP4Finland. . . . . . ROW . .D. . . .CN23 CP71France . . . . . . ROW . .D. . . .CN23 CP71French Guyana ROW . .E . . . .CN23 CP71Gabon . . . . . . SA . . . .C. . . .CN23 CP71Gambia . . . . . ROW . .C. . . .PP4Germany . . . . ROW . .D. . . .CN23 CP71Georgia . . . . . ROW . .D. . . .CN23 CP71Ghana . . . . . . ROW . . . . . . .PP4Great Britain . ROW . .D. . . .PP4Greece . . . . . . ROW . .D. . . .CN23 CP71Grenada. . . . . ROW . .E . . . .PP4Guatemala. . . ROW . .E . . . .CN23 CP71Guinea Bissau ROW . .C. . . .CN23 CP71Guinea Rep . . ROW . .C. . . .CN23 CP71Guyana . . . . . ROW . .E . . . .PP4
Haiti . . . . . . . . ROW . .E . . . .CN23 CP71Hawaii . . . . . . ROW . .E . . . .PP4Honduras . . . . ROW . .E . . . .CN23 CP71HongKong . . ROW . .F . . . .PP4Hungary . . . . . ROW . .D. . . .CN23 CP71Iceland . . . . . . ROW . .D. . . .CN23 CP71Indonesia. . . . ROW . .F . . . .CN23 CP71India . . . . . . . . ROW . .F . . . .CN23 CP71Iran. . . . . . . . . ROW . .F . . . .CN23 CP71Iraq. . . . . . . . . ROW . .F . . . .CN23 CP71Ireland . . . . . . ROW . .D. . . .PP4Israel . . . . . . . ROW . .C. . . .CN23 CP71Italy . . . . . . . . ROW . .D. . . .CN23 CP71Ivory Coast . . ROW . .C. . . .CN23 CP71Jamaica . . . . . ROW . .E . . . .PP4Japan . . . . . . . ROW . .F . . . .CN23 CP71Jordan . . . . . . ROW . .C. . . .CN23 CP71Kazakhstan . . ROW . .D. . . .CN23 CP71Kenya. . . . . . . SA . . . .A. . . .PP4Kiribati . . . . . ROW . .F . . . .PP4Korea North. . ROW . .F . . . .CN23 CP71Korea South . ROW . .F . . . .CN23 CP71Kuwait . . . . . . ROW . .C. . . .CN23 CP71Kyrgyzstan. . . ROW . .D. . . .CN23 CP71Laos . . . . . . . . ROW . .F . . . .CN23 CP71Latvia . . . . . . . ROW . .D. . . .CN23 CP71Lesotho . . . . . SA . . . .B. . . .PP4Lebanon. . . . . ROW . .C. . . .CN23 CP71Liberia . . . . . . ROW . .C. . . .CN23 CP71Libya . . . . . . . ROW . .C. . . .CN23 CP71Liechtenstein. ROW . .D. . . .CN23 CP71Lithuania . . . . ROW . .D. . . .CN23 CP71Luxembourg . ROW . .D. . . .CN23 CP71Macao . . . . . . ROW . .F . . . .PP4Macedonia. . . ROW . .D. . . .CN23 CP71Madagascar . SA . . . .B. . . .CN23 CP71Malawi . . . . . . SA . . . .A. . . .PP4Mali . . . . . . . . ROW . .C. . . .CN23 CP71Malta . . . . . . . ROW . .D. . . .PP4Malaysia . . . . ROW . .F . . . .CN23 CP71Maldives . . . . ROW . .F . . . .CN23 CP71Mauritius . . . . SA . . . .A. . . .PP4Mauritania . . . ROW . .C. . . .CN23 CP71Mexico . . . . . . ROW . .E . . . .PP4Moldova. . . . . ROW . .D. . . .CN23 CP71Monaco . . . . . ROW . .D. . . .CN23 CP71Mongolia . . . . ROW . .F . . . .CN23 CP71Montenegro. . ROW .D. . . .CN23 CP71Morocco. . . . . ROW . .C. . . .CN23 CP71Mozambique . SA . . . .B. . . .PP4 + CP71Myanmar . . . . ROW . .F . . . .PP4Namibia . . . . . SA . . . .A. . . .PP4Nauru . . . . . . ROW . .F . . . .PP4Nepal . . . . . . . ROW . .F . . . .CN23 CP71Netherlands. . ROW . .D. . . .CN23 CP71New Zealand . ROW . .F . . . .PP4Nicaragua . . . ROW . .E . . . .CN23 CP71Niger . . . . . . . ROW . .C. . . .CN23 CP71Nigeria . . . . . . ROW . .C. . . .PP4Norway . . . . . ROW . .D. . . .CN23 CP71Oman . . . . . . . ROW . .C. . . .PP4Pakistan . . . . . ROW . .F . . . .CN23 CP71
Panama . . . . . ROW . .E . . . .CN23 CP71Papua N G . . . ROW . .F . . . .PP4Paraguay . . . . ROW . .E . . . .CN23 CP71Peru . . . . . . . . ROW . .E . . . .CN23 CP71Philippines. . . ROW . .F . . . .PP4Poland . . . . . . ROW . .D. . . .CN23 CP71Portugal . . . . ROW . .D. . . .CN23 CP71Qatar . . . . . . . ROW . .C. . . .PP4Reunion . . . . . SA . . . .B. . . .CN23 CP71Romania . . . . ROW . .D. . . .CN23 CP71Russia . . . . . . ROW . .D. . . .CN23 CP71Rwanda . . . . . SA . . . .B. . . .CN23 CP71Samoa West . ROW . .F . . . .PP4Sao Tome . . . ROW . .C. . . .CN23 CP71Saudi Arabia . ROW . .C. . . .CN23 CP71Senegal . . . . . ROW . .C. . . .CN23 CP71Serbia . . . . . . ROW . .D. . . .CN23 CP71Seychelles . . . SA . . . .A. . . .PP4Sierra Leone . ROW . .C. . . .PP4Singapore . . . ROW . .F . . . .PP4Slovakia . . . . . ROW . .D. . . .CN23 CP71Slovenia. . . . . ROW . .D. . . .CN23 CP71Solomon Is. . . ROW . .F . . . .PP4Somalia . . . . . Service suspendedSpain . . . . . . . ROW . .D. . . .CN23 CP71Sri Lanka . . . . ROW . .F . . . .PP4St. Christopher . . ROW . .E . . . .PP4StHelena . . . . ROW . .A. . . .PP4St. Vincent . . . ROW . .E . . . .PP4Sudan. . . . . . . ROW . .C. . . .CN23 CP71Suriname. . . . ROW . .E . . . .CN23 CP71Swaziland . . . SA . . . .A. . . .PP4Sweden . . . . . ROW . .D. . . .CN23 CP71Switzerland . . ROW . .D. . . .CN23 CP71Syria. . . . . . . . ROW . .C. . . .CN23 CP71Taiwan . . . . . . ROW . .F . . . .CN23 CP71Tajikistan . . . . ROW . .D. . . .CN23 CP71Tanzania . . . . SA . . . .A. . . .CN23 CP71Thailand. . . . . ROW . .F . . . .PP4Togo. . . . . . . . ROW . .C. . . .CN23 CP71Tonga. . . . . . . ROW . .F . . . .PP4Trinidad . . . . . ROW . .E . . . .PP4Tunisia . . . . . . ROW . .C. . . .CN23 CP71Turkey . . . . . . ROW . .C. . . .CN23 CP71Turkmenistan ROW . .D. . . .CN23 CP71Tuvalu . . . . . . ROW . .F . . . .PP4Uganda . . . . . SA . . . .B. . . .CN23 CP71UAE . . . . . . . . ROW . .C. . . .PP4Ukraine . . . . . ROW . .D. . . .CN23 CP71UK . . . . . . . . . ROW . .D. . . .PP4USA . . . . . . . . ROW . .E . . . .PP4Uruguay. . . . . ROW . .E . . . .CN23 CP71Uzbekistan. . . ROW . .D. . . .CN23 CP71Vanuatu . . . . ROW . .F . . . .PP4Vatican City . . ROW . .D. . . .CN23 CP71Venezuela . . . ROW . .E . . . .CN23 CP71Vietnam . . . . . ROW . .F . . . .CN23 CP71Virgin Is USA. ROW . .E . . . .PP4 Yemen . . . . . . ROW . .C. . . .CN23 CP71Yugoslavia. . . ROW . .D. . . .CN23 CP71Zambia. . . . . . SA . . . .B. . . .PP4Zimbabwe . . SA . . . .B. . . .PP4
Country Zones Customs docs for parcels Letter Parcel post post
Country Zones Customs docs for parcels Letter Parcel post post
These documentation requirements apply to ordinary air and surface parcels. Check at your local Post Office for documentation required for insured and COD parcels and for any country not shown.
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21
Contact International Mail Centre
011 961 6006/7/8/9/10 or 011 961 6200
031 336 3713/3993/3984
021 590 5715/5716/5718
Expedited Mail Service (EMS)
EMS is an international priority mail service that provides a fast and reliable door-to-door service for the dispatch of urgent goods such as computer material, magnetic tapes, tender documents, business papers, merchandise and samples.
The Postal Service promises to deliver within the following transit times:• SouthernAfrica:3–4workingdaysfromOfficeof Exchange (Johannesburg International Mail Centre)• Restofworld:4–5workingdaysfromOfficeof
Exchange (Johannesburg International Mail Centre)• Themaximumweightis30kgperitem• Theitemsaretrackable• Commercialdocumentsmustbeclearlymarked and be provided with an EMS waybill• Theparcelsmustbecorrectlyaddressedtoa
street address and include a phone number• Inthecaseofdutiableitems,therecipientwillbe
phonedtocollecttheitemsfromthePostOffice againstpositiveidentification.Theitemswillbe
subject to customs inspections• EnquiriesregardinganEMSparcelmustbemade
within 90 days of posting• Senderswillbeheldpersonallyliableforany prohibited articles• Prohibitedarticlesinclude: – Bank notes and coins – Arms and ammunition – Live animals and plants – Liquids – Narcotics – Jewelry and precious metals – Explosives – Perishables – Dangerous chemicals
Sharp instruments and utensils must be well wrapped so as not to injurePostOfficeemployees.Fragileitemslikeornamentsmustalsobe well wrapped to prevent breakage.
Disclaimer:Items may be subjected to delay in the destination country due to customs inspection and any import-related formalities.
Optional insurance at 3% of value, maximum insured value, R5 000
Service available at selected outlets. For enquiries contact our call centre.
Country of destination
30kg30kg30kg20kg20kg30kg20kg30kg20kg20kg30kg50kg30kg20kg30kg20kg20kg30kg20kg30kg20kg30kg30kg30kg30kg30kg10kg30kg30kg20kg30kg20kg30kg20kg10kg30kg30kg20kg30kg30kg50kg30kg30kg20kg20kg30kg30kg30kg30kg30kg31.5kg20kg20kg30kg20kg30kg20kg30kg20kg30kg30kg30kg30kg30kg30kg20kg30kg30kg20kg
Rate (500g)(or part thereof)
Maxweight
Per additi-onal 500g
(or part thereof)
22
Afghanistan R284 R89Albania R284 R58Algeria R284 R58Angola R167 R26Anguilla R306 R89Antigua and Barbuda R306 R89Argentina R306 R89Armenia R284 R78Aruba R306 R89Australia R268 R78Austria R306 R58Azerbaijan R284 R78Bahamas R306 R89Bahrain R278 R58Bangladesh R284 R58Barbados R284 R78Belarus R284 R58Belgium R284 R58Belize R306 R89Benin R306 R78Bermuda R306 R78Bhutan R284 R58Bolivia R306 R78BosniaandHerzegovina R284 R58Botswana R167 R26Brazil R306 R78Brunei Darussalam R284 R58Bulgaria R306 R76Burkina Faso R306 R78Burundi R278 R26Cambodia R284 R58Cameroon R250 R39Canada R306 R89Cape Verde R284 R78Cayman Islands R306 R89Central African Republic R306 R89Chad R306 R78Chile R306 R89China (Taiwan) R306 R78China,People’sRep R306 R89Colombia R306 R89Comores R284 R89Congo, DR R167 R26Congo, Rep of R306 R89Cook Islands R306 R89Costa Rica R306 R89Croatia R284 R58Cuba R306 R78Cyprus R284 R58Czech Rep R284 R58Denmark R306 R58Djibouti R306 R89Dominica R306 R89Dominican Rep R306 R89East Timor R301 R89Ecuador R306 R89Egypt R284 R58El Salvador R306 R89Equatorial Guinea R306 R78Eritrea R306 R78Estonia R306 R58Ethiopia R306 R58Fiji R306 R89Finland R284 R58France R284 R58French Guiana R306 R89French Polynesia R306 R89Gabon R250 R26Gambia R306 R89
23
Country of destination
Maxweight
Rate (500g)(or part thereof)
Per additi-onal 500g
(or part thereof)
Georgia R284 R78Germany R306 R58Ghana R273 R58Gibraltar R284 R58Great Britain R284 R58Greece R284 R58Grenada R306 R89Guadeloupe R306 R89Guatemala R306 R89Guinea R306 R78Guinea - Bissau R284 R78Guyana R284 R78Haiti R306 R89Honduras R306 R89HongKong R250 R78Hungary R284 R58Iceland R284 R58India R250 R58Indonesia R284 R58Iran R278 R78Iraq R278 R78Ireland R306 R58Israel R306 R78Italy R284 R58Ivory Coast R273 R58Jamaica R306 R89Japan R250 R78Jordan R278 R58Kazakhstan R306 R78Kenya R278 R26Kiribati R306 R89Korea , Rep of (South) R306 R78Korea , PDR (North) R306 R78Kosovo R284 R58Kuwait R284 R58Kyrgyzstan R306 R89Lao,People’sDemRep R306 R89Latvia R306 R58Lesotho R167 R26Liberia R306 R89Libya R278 R78Liechtenstein R284 R58Lithuania R284 R58Luxembourg R284 R58Macao R250 R78Macedonia R284 R78Madagascar R250 R26Malawi R167 R26Malaysia R284 R58Maldives R284 R66Mali R278 R78Malta R284 R78Martinique R306 R89Mauritania R278 R78Mauritius R167 R26Mexico R306 R89Moldova R284 R78Monaco R284 R58Mongolia R306 R89Montenegro R284 R78Morocco R278 R58Mozambique R167 R26Myanmar R306 R89Namibia R167 R26Nauru R306 R89Nepal R278 R58Netherlands R284 R58Netherlands Antilles - Curacao R306 R89- Bonaire, Saba and Sint Eustatius R306 R89- Sint Maarten R306 R89
30kg 30kg30kg30kg30kg30kg20kg20kg20kg30kg20kg20kg30kg20kg30kg30kg20kg35kg30kg20kg30kg30kg20kg30kg30kg20kg30kg30kg20kg31.5kg25kg20kg20kg20kg30kg30kg30kg30kg30kg20kg20kg30kg30kg31kg31.5kg20kg30kg30kg20kg30kg20kg20kg20kg20kg30kg20kg31.5kg30kg30kg30kg30kg30kg20kg30kg20kg20kg30kg
30kg
30kg30kg
Country of destination
Maxweight
Rate (500g)(or part thereof)
Per additi-onal 500g
(or part thereof)
24
New Caledonia R306 R89New Zealand R268 R89Nicaragua R306 R89Niger R278 R78Nigeria R250 R26Norway R306 R58Oman R284 R58Pakistan R250 R89Palestine no service Panama R306 R89Papua New Guinea R306 R89Paraguay R306 R89Peru R306 R89Philippines R284 R78Poland R306 R58Portugal R284 R58Puerto Rico R306 R78Qatar R278 R58Réunion R250 R26Romania R284 R78Russia R284 R78Rwanda R250 R26Samoa (USA) R306 R78Samoa (Western) R306 R89San Marino R284 R58Sao Tome and Principe R306 R78Saudi Arabia R278 R58Senegal R278 R78Serbia R284 R78Seychelles R250 R26Sierra Leone R278 R89Singapore R284 R78Slovakia R284 R78Slovenia R284 R78Solomon Islands R306 R89Somalia no service South Sudan R273 R26Spain R284 R58Sri Lanka R284 R58St Christopher and Nevis R306 R89St Lucia R306 R89St Vincent and the Grena R306 R89Sudan R278 R78Suriname R306 R78Swaziland R167 R26Sweden R306 R58Switzerland R284 R58Syria R306 R78Tajikistan R306 R89Tanzania R167 R26Thailand R284 R58Togo R278 R89Trinidad and Tobago R306 R78Tunisia R278 R78Turkey R284 R78Turkmenistan R306 R89Turks and Caicos Islands R306 R89Uganda R273 R26Ukraine R306 R78United Arab Emirates R284 R66Uruguay R306 R78USA R323 R78Uzbekistan R306 R89Vanuatu R306 R89Venezuela R306 R89Vietnam R306 R89Yemen R306 R89Zambia R167 R26Zimbabwe R167 R26
30kg 30kg30kg30kg20kg30kg20kg30kg-30kg20kg25kg30kg20kg20kg30kg30kg 30kg20kg31.5kg30kg30kg30kg20kg30kg30kg30kg30kg30kg30kg30kg30kg30kg30kg20kg–20kg20kg30kg30kg10kg30kg30kg30kg30kg30kg20kg20kg30kg30kg30kg20kg20kg30kg20kg10kg30kg20kg31.5kg30kg31.5kg31kg25kg30kg30kg30kg30kg20kg
25
Philatelic ProductsCommemorative stampsStamps are issued during the course of the year to commemorate special events in the country. More information about these small ambassadors (commemorative envelopes and other philatelic products) can be obtained by contacting Philatelic Services at:Postal address: Private Bag X505, Pretoria, 0001E-mail: [email protected] Telephone number: (012) 845-2814/5Fax number: (012) 804-6745Internet website: www.sapo.co.zaBuy your postage stamps online at www.virtualpostoffice.co.za
Rates for postboxes, private bags and accessories Postboxes
The rates for postboxes are as follows:
Private bagsThe rate for private bags is as follows:
Concession for pensioners
Type New rate
Postboxes (second postal address) R320.00 pa
Key deposit (refundable) R30.00
If the pensioner... Then the rental fee per annum is...
is older than 60 years, earns less than R160.00 paR15 000 per annum and holds aPostbank account
is older than 60 years, earns less than R192.00 paR15 000 per annum and does nothave a Postbank account
New rate
Rental R1009.00 pa
Clearance of private letter boxesThe rates for the daily clearance (excluding Sundays and public holidays) of private letter boxes are:
NB: This is only for clearance – the letter box must be erected at own cost in accordance with Post Office standards.
New rate
Clearance R819.00 pa
RedirectionThe redirection rates are as follows:
NBNew rates effective 01 January 2013 – 31 December 2013.
Poste restantePoste restante (temporary – two months at most) remains free of charge, and a poste restante number can still be obtained free of charge.
Private bags
Item New rate
New locks R95.00 each
Locks with two keys R95.00 each
Period New rate
Up to one month R 41.75
Up to three months R 125.25
Up to six months R250.50
Up to 12 months R535.00
Item New rate
Bag only (70cm x 40cm) R346.00
Bag only (122cm x 66cm) R388.00
Lock with two keys R157.00
Nameplates (set of two) R142.00
Chain (optional) R 53.60
AccessoriesThe rates for accessories are as follows:
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Millions of people all over South Africa have always relied on Postbank for secure, reliable savings accounts, which offer good interest rates and flexible terms. But did you know that Postbank hasmoreproductsandmorebenefitsthaneverbefore?Whetheryou want to Save, Transact or Invest, Postbank offers some great products,allwithyourfinancialcomfortandsecurityinmind.
For more information, you can contact • YourBranchManageratyourlocalPostOffice• 0800535455(Postbank)• www.postbank.co.za
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Speed Services CouriersSpeed Services Couriers provides the most extensive express courier network in Southern Africa. Please enquire at Post Office counters for prices.
Speed Services Couriers: DocumentsA document is any form of written communication or article that isaddressedtoaspecificperson,orpersonsoraspecificaddress;and must be conveyed by other than electronic means.
NON DOCUMENTS/PARCELS
Thereafter per kg (or part thereof) R32.10
DOCUMENTS
COUNTER TOMASS500g1kg
1kg2kg3kg4kg5kg6kg7kg8kg9kg10kg11kg12kg13kg14kg15kg16kg17kg18kg19kg20kg21kg22kg23kg24kg25kg26kg27kg28kg29kg30kg
60.9075.00
86.40120.50146.80184.40220.80252.90285.00317.10349.20381.30413.40445.50477.60509.70541.80573.90606.00638.10670.20702.30734.40766.50798.60830.70862.80894.90927.00959.10991.20
1023.30
105.00112.00
125.00143.00176.60205.60235.80267.90300.00332.10364.20396.30428.40460.50492.60524.70556.80588.90621.00653.10685.20717.30749.40781.50813.60845.70877.80909.90942.00974.10
1006.201038.30
COUNTER DOOR
Speed Services Couriers rates:
Note:• AllratesexcludefuelsurchargeandareVATinclusive• Maximumdimensionsallowedfordocumentsare 353mm x 250mm x 30mm• Maximummassallowedfordocumentsis1kg• Feesarebasedonthegreateroftheactualmassorthe
volumetric mass (i.e. length by width by height, (cm) divided by 5000) are charged for non-documents (parcels)
• Optionalliabilitycover,uptoamaximumofR10000perparcel,is available at a premium of 3% of declared/insured value. This option does not apply to parcels containing documents. Please contact 0860 023 133 should you be in need of more coverage
• Fuellevyissubjecttochangedependingonthemovementofthe market
Domestic overnight service:OvernightcourierisavailablefromandtoPostOfficestoresnationwide and all major centres. Overnight delivery is affected by 10:30 the following morning and Early Bird by 09:00 the following morning. Early Bird door delivery is available in major centres only.
All rates exclude fuel surcharge and are VAT inclusive.Fuel levy 21,5% from 1 April 2013.
VALUE ADDED SERVICES PRE-PAID PACKS/STAMPS
COUNTER TO COUNTER
Same day ServiceSaturday Service
After Hours ServiceEarly Bird
1kg Pre-paid pack & stamps2kg Pre-paid stamps5kg Pre-paid stamps
R 670.40R 217.30R 384.40R 125.60
R 7 3.80R 107.50R 205.90
Counter to Counter
Counter to Door
Counter to P.O.Box, Private Bag.
Door-to-door
Same day courier
From Post office for overnight delivery to the receiver’snominatedPostOfficeCounter.PODisavailable
From post office counter to door delivery by 10:30 the next morning. Only applies to major centres.
From the Post Office counter to a nominated P.O.Box or Private Bag.
Collectfromthesender’sdoorforovernightdeliverytothereceiver’sdoorby10:30thenextmorning. Only applies to major centres.
Door delivery on the same day as the collection. Collection from a Post Office or door. This service is only available between major centres and is subject to flight availability. Call 0860 023 133
SSC Document Pack CounterSSC Document Pack Door
R 5.00R 5.00
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Early bird
Saturday service
After hours
International Courier
From The Post office or door and delivered to the door by 09:00 the following morning. This service is only available between major centres.
Door collection or delivery between 09:00 - 12:00 on a Saturday. Items collected or handed in on Fridays will be delivered on Monday, unless this service is selected. Please note Saturday service is available at certain major centres only. Please enquire from our Call Centre 0860 023 133
Door collection or delivery after 18:00 weekdays and 12:00 Saturdays to 08:00 Mondays and public holidays. This service is only available between major centres.
Door delivery only to over 200 international destinations.Documents and parcels (non-documents) up to 20kg per item may be sent
Track and Trace
Insurance and liability
Proof of delivery
All items, international and local, are computer coded and tracked throughout their destination. A unique barcode number is all that is required to trace an item through our system. Track and trace on www.speedservices.co.za or call our 24-hour customer helpline 0860 023 133
Areyousendingvaluableitems?Ifitisavaluable item, please ensure that you insure your item. In the event of loss or damage, due to negligence on the part of Speed Services Couriers, liability is limited to a maximum of R50.00 (fifty rand) per consignment. Optional liability cover, up to a maximum of R10 000 (ten thousand rand) per parcel, is available at a premium of 3% of the declared/insured value. Please consult with our tellers/sales department should you require a quote on insurance cover or contact our call centre on 0860 023 133 for more information.
Additional domestic services
The following are accepted:C4 (324mm X 229mm) and B4 (358mm x 250mm) envelopes or Speed Services Couriers Document Packs for packaging, which are nowavailableatthePostOfficecountersforonlyR5.00each.
A proof of delivery (POD) is available on our website and customer care helpline consultants, who will provide telephonic or hardcopy confirmation of time, date and receiver’sdetails.NoPOD’sareavailableforP.O.Box or Private Bag deliveries.
Speed Services Couriers
• Maximumdimensionsallowedfordocumentsare 353mm x 250mm x 30mm
• Maximummassallowedfordocumentsis1kg
Documents will be limited to a maximum of 10kg, thereafter parcel rates will apply.
INT
ER
NA
TIO
NA
L C
OU
RIE
R D
OC
UM
EN
T E
XP
RE
SS
Mas
s (k
g)
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
5.5
6.0
6.5
7.0
7.5
8.0
8.5
9.0
9.5
10.0
Zo
ne
AZ
on
e B
Zo
ne
CZ
on
e D
Zo
ne
EZ
on
e F
Zo
ne
GZ
on
e H
R 1
82R
254
R 3
25R
397
R 4
32R
468
R 5
02R
543
R 5
79R
613
R 6
51R
689
R 7
22R
760
R 7
96R
829
R 8
66R
907
R 9
39R
976
R
219
R
309
R
402
R
493
R
563
R
602
R
656
R
710
R
764
R
820
R
864
R
909
R
952
R
995
R1 040
R1 086
R1 127
R1 173
R1 214
R1 257
R
248
R
436
R
657
R
875
R1 093
R1 311
R1 458
R1 545
R1 627
R1 708
R1 746
R1 781
R1 817
R1 853
R1 891
R1 927
R1 960
R1 996
R2 032
R2 068
R
277
R
553
R
829
R1 106
R1 383
R1 658
R1 825
R2 015
R2 192
R2 371
R2 457
R2 542
R2 628
R2 713
R2 799
R2 880
R2 965
R3 055
R3 136
R3 223
R
316
R
639
R
956
R1 276
R1 594
R1 916
R2 126
R2 339
R2 551
R2 766
R2 874
R2 986
R3 098
R3 207
R3 317
R3 432
R3 542
R3 650
R3 762
R3 870
R
386
R
764
R1 150
R1 530
R1 896
R2 196
R2 419
R2 641
R2 762
R2 878
R2 997
R3 115
R3 230
R3 352
R3 471
R3 592
R3 704
R3 823
R3 943
R4 061
R
469
R
933
R1 404
R1 870
R2 293
R2 561
R2 852
R3 148
R3 314
R3 484
R3 655
R3 827
R3 994
R4 165
R4 295
R4 426
R4 554
R4 681
R4 811
R4 942
R
639
R1 276
R1 665
R2 214
R2 551
R2 880
R3 157
R3 439
R3 712
R3 992
R4 141
R4 295
R4 443
R4 599
R4 750
R4 903
R5 049
R5 202
R5 354
R5 509
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Note:All rates exclude fuel surcharge and are VAT inclusive.Street address only, no PO Box addresses.Surcharge of R77.80 per consignment for outlying areas.Part kg will be charged at the next half – kg.VolumetricchargegreaterofactualmassorLxHxW(cm)/5000.AddoneworkingdayfromPostOffice.Add one working day for outlying areas.
INT
ER
NA
TIO
NA
L C
OU
RIE
R P
AR
CE
L E
XP
RE
SS
Mas
s (k
g)
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
5.5
6.0
6.5
7.0
7.5
8.0
8.5
9.0
9.5
10.0
Zo
ne
AZ
on
e B
Zo
ne
CZ
on
e D
Zo
ne
EZ
on
e F
Zo
ne
GZ
on
e H
R
325
R
397
R
468
R
543
R
579
R
613
R
651
R
689
R
722
R
760
R
796
R
829
R
866
R
907
R
939
R
976
R1 004
R1 029
R1 055
R1 084
R
364
R
456
R
543
R
631
R
689
R
741
R
796
R
850
R
907
R
958
R
997
R1 044
R1 087
R1 129
R1 177
R1 217
R1 258
R1 308
R1 347
R1 390
R
448
R
673
R
894
R1 123
R1 340
R1 475
R1 612
R1 752
R1 825
R1 891
R1 938
R1 989
R2 028
R2 066
R2 107
R2 145
R2 186
R2 222
R2 263
R2 301
R
639
R
913
R1 189
R1 467
R1 746
R2 017
R2 199
R2 372
R2 547
R2 640
R2 762
R2 885
R3 006
R3 128
R3 253
R3 380
R3 499
R3 624
R3 741
R3 868
R
681
R
999
R1 321
R1 635
R1 951
R2 260
R2 485
R2 700
R2 910
R3 123
R3 275
R3 420
R3 571
R3 718
R3 868
R4 019
R4 165
R4 312
R4 463
R4 613
R
724
R1 106
R1 489
R1 870
R2 258
R2 637
R2 867
R3 102
R3 335
R3 571
R3 738
R3 914
R4 081
R4 250
R4 421
R4 588
R4 757
R4 931
R5 100
R5 268
R
850
R1 320
R1 784
R2 258
R2 717
R3 189
R3 505
R3 824
R4 141
R4 463
R4 677
R4 886
R5 100
R5 317
R5 524
R5 740
R5 873
R6 005
R6 139
R6 274
R1 033
R1 654
R2 273
R2 899
R3 518
R4 139
R4 510
R4 845
R5 176
R5 511
R5 666
R5 821
R5 977
R6 128
R6 284
R6 440
R6 598
R6 752
R6 907
R7 061
INT
ER
NA
TIO
NA
L C
OU
RIE
R P
AR
CE
L E
XP
RE
SS
co
nt.
Mas
s (k
g)
10.5
11.0
11.5
12.0
12.5
13.0
13.5
14.0
14.5
15.0
15.5
16.0
16.5
17.0
17.5
18.0
18.5
19.0
19.5
20.0
R1 106
R 1 133
R 1 157
R1 185
R1 212
R1 236
R1 262
R1 289
R1 317
R1 343
R1 368
R1 392
R1 420
R1 447
R 1 476
R 1 499
R1 524
R1 550
R1 578
R 1 603
R1 435
R1 479
R1 522
R1 565
R1 610
R1 650
R1 696
R1 740
R1 782
R1 827
R1 870
R 1 912
R 1 955
R 1 998
R 2 044
R 2 085
R 2 129
R2 174
R2 214
R2 260
R 2 335
R2 369
R2 403
R2 434
R2 466
R2 498
R2 534
R2 563
R 2 596
R 2 628
R 2 662
R 2 692
R 2 728
R 2 759
R2 792
R2 824
R2 858
R2 891
R2 922
R2 954
R3 949
R4 032
R4 113
R 4 192
R4 276
R 4 358
R 4 436
R 4 519
R 4 600
R 4 681
R 4 760
R4 845
R4 924
R5 005
R5 089
R5 171
R5 252
R5 332
R5 416
R5 495
R 4 707
R 4 805
R4 903
R4 997
R5 095
R 5 189
R5 287
R5 379
R5 477
R5 574
R5 669
R5 766
R5 860
R5 958
R6 056
R6 150
R6 248
R6 340
R6 438
R6 532
R5 371
R5 477
R5 582
R5 683
R5 789
R5 891
R5 992
R6 098
R6 201
R6 306
R6 408
R6 511
R6 619
R6 718
R6 822
R6 923
R7 027
R7 134
R7 238
R7 341
R6 407
R6 538
R6 672
R6 803
R6 939
R7 071
R7 200
R7 336
R7 467
R7 601
R7 734
R7 866
R8 001
R8 133
R8 254
R8 373
R8 491
R8 607
R8 724
R8 842
R7 200
R7 342
R 7 484
R 7 621
R7 761
R7 906
R8 045
R8 187
R8 325
R8 470
R8 607
R8 746
R8 888
R9 026
R9 170
R 9 308
R9 448
R9 591
R9 730
R9 872
Zo
ne
AZ
on
e B
Zo
ne
CZ
on
e D
Zo
ne
EZ
on
e F
Zo
ne
GZ
on
e H
R26 R30 R51 R71 R85 R90 R103 R130
Thereafter per 500gZone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
Fuel levy 21,5% from 1 April 2013.All rates exclude fuel surcharge.
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Street Addresses Only – no PO Box Addresses
Please choose destination starting letter for appropriate tablePlease take note of the Documentation Requirements:
International destination countries and zone classification
Country Zone Transit time Country Zone Transit time (Working days) (Working days)Gateway city Docs Non docs Gateway city Docs Non docs
A Afghanistan H 3-4 4-5 Kabul Albania H 3-4 4-5 Tiran Algeria G 3-4 4-5 Algiers American Samoa H 3-4 4-5 Pago Pago Andorra E 3 4 Andorra la Vella Angola G 3-4 4-5 Luanda Anguilla H 3-4 4-5 The Valley Antigua H 3 4 St. Johns Argentina H 3 4 Buenos Aires Armenia G 3-4 4-5 Yerevan Aruba H 3-4 4-5 Oranjestad Australia F 3-4 4 Canberra (Sydney) Austria F 2-3 3-4 Vienna Azerbaijan G 4-5 4-5 Baku Azores H 4 5 Ponta Delgada
B Bahamas H 3 4 Nassau Bahrain G 3 4 Manama Bangladesh H 3-4 Dhaka Barbados H 3 4 Bridgetown Belarus H 3-4 4-5 Minsk Belgium E 2-3 3 Brussels Belize H 3 4 Belmopan Benin H 3 4 Porto Novo Bermuda H 3 4 Hamilton Bhutan H 4 5 Thimphu Bolivia H 3 4 La Paz Bonaire H 4 5 Kralendijk Botswana A 1-2 2-3 GaboroneBosnia G 3-4 4-5 SarajevoBrazil G 3 4 Brasilia (Rio de Janiero) British Virgin Islands H 4 5 Road Town
BBrunei H 3-4 4-5 Bandar Seri Begawan Bulgaria G 3 4 Sofia Burkina Faso H 4 5 Ouagadougou Burundi D 3-4 4-5 Bujumbura
C Cambodia H 4 5 Phnom Penh Cameroon G 4 5 Yaounde Canada G 2-3 4-5 Ottawa Canary Islands G 3-4 3-4 Las Palmas Cape Verde Islands H 4 5 Praja Caribbean Islands H 4 5 - Cayman Islands H 3 4 George Town Central African Republic H 3-4 4-5 Bangui Chad H 3-4 4-5 N’ Djamena Channel Islands E 2 3 Guernsey Chile H 3 4 Santiago China G 4 4-5 Beijing Colombia H 3-4 4-5 Bogotá Comores H 3-4 4-5 Moroni Congo H 3-4 4-5 BrazzavilleCongo DRC H 3-4 4-5 Kinshasa Cook Islands H 4 5 - Costa Rica H 3 4 San José Croatia G 3 4 Zagreb Cuba H 4-5 5-6 Havana Curaçao H 4 5 Willemstad Cyprus E 3 4 Nicosia Czech & Slovac G 3-4 4-5 Prague
D Denmark F 2-3 3 Copenhagen Djibouti G 4 5 Djibouti
DDominica H 3 4 Roseau Dominican Republic H 3 4Santo Domingo
E Ecuador H 3 4 Quito Egypt G 3 4 Cairo El Salvador H 3 4 San Salvador Equatorial Guinea H 5 6 Malabo Eritrea H 5 6 Asmara Estonia H 3 4 Tallinn Ethiopia H 4 5 Addis Ababa
F Falkland Islands H 6 7 Stanley Faroe Islands H 6 7 TorshavnFiji Islands H 4 5 Suva Finland F 2-3 3-4 Helsinki France E 2-3 3 Paris French Guiana H 3-4 4-5 Cayenne G Gabon H 4 5 Libreville Gambia G 4 5 Banjul Georgia G 3 4 Tbilisi Germany F 2-3 2-3 Berlin Ghana G 3-4 4-5 Accra Gibraltar H 3 4 Gibraltar Greece E 2-3 3 Athens Greenland H 4 5 Godthaab Grenada H 4 5 St. George Guadeloupe H 4 5 Pointe-a-Pitre Guam H 4 5 Hagatna Guatemala H 4 5 Guatemala City Guernsey E 4 5 -Guinea H 4 5 Conakry Guinea-Bissau H 4 5 Bissau Guyana H 4 5 -
H Haiti H 3-4 4-5 Port-au-Prince Honduras H 4 5 Tegucigalpa Hong Kong F 3 4 Kowloon Hungary G 3 4 Budapest
I Iceland H 3 4 Reykjavik India G 3-4 4-5 Delhi Indonesia G 3 4 Jakarta Iran H 4-5 4-5 Tehran Ireland E 2-3 3 Dublin Israel F 2-3 4 Jerusalem Italy E 2-3 2-3 Rome Ivory Coast G 3 4 Abidjan
J Jamaica H 4 5 Kingston Japan G 3-4 3-4 Tokyo Jersey E 4 5 -Jordan H 2-3 3-4 Amman
KKazakhstan G 4-5 4-5 Astana Kenya C 1-2 2-3 Nairobi Kiribati H 4 5 Tarawa Kuwait G 3 4 Kuwait Kyrgyzstan G 5 5 Bishkek
L Laos H 5 6 Vientiane Latvia H 4-5 4-5 Riga Lebanon F 3 4 Beirut Lesotho A 1 2 Maseru Liberia H 4 5 Monrovia Libya H 4-5 5-6 Tripoli Liechtenstein E 3-4 4 Vaduz Lithuania H 3-4 4-5 Vilnius Luxembourg E 2-3 3 Luxembourg
M Macau F 3-4 4-5 Macau Macedonia H 4 5 Skopje Madagascar G 3 4 Antananarivo Madeira H 2-3 3-4 Funchal Malawi C 1-3 2-4 Lilongwe Malaysia F 3 4 Kuala Lumpur Maldives H 3-4 4-5 Male Mali G 4 5 Bamako Malta G 3 4 Valletta
Country Zone Transit time Country Zone Transit time (Working days) (Working days)Gateway city Docs Non docs Gateway city Docs Non docs
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35
Country Zone Transit time Country Zone Transit time (Working days) (Working days)Gateway city Docs Non docs Gateway city Docs Non docs
M Marshall Islands H 5 6 Majuro Martinique H 3 4 Fort-de-France Mauritania H 3-4 4-5 Nouakchott Mauritius C 1-3 2-3 Port Louis Mexico G 3 4 Mexico City Moldova H 3 4 Chisinau Monaco E 2-3 3-4 Monte Carlo Mongolia H 4 5 Ulan Bator Montserrat H 3 4 Brades (Plymouth) Morocco H 3 4 Rabat Mozambique C 1-2 2-3 Maputo Myanmar (Burma) H 4 5 Rangoon
N Namibia B 1-2 2-3 Windhoek Nauru H 5 6 - Nepal H 4 5 Kathmandu Netherlands E 2-3 2-3 Amsterdam Nevis H 3 4 Willemstad New Caledonia G 4 5 Nouméa New Zealand G 3-4 4-5 Wellington Nicaragua H 4 4-5 Managua Niger H 4 5 Niamey Nigeria G 3-4 4-5 Lagos Niue H 4 5 Alofi Norway F 2-3 3-4 Oslo
O Oman G 2 4 Muscat
P Pakistan H 3 4 Islamabad Panama H 3 4 Panama City Papua New Guinea H 4 5 Port Moresby Paraguay H 3 4 Asunciòn Peru H 3 4 Lima Philippines G 3 4 Manila Poland G 3 4 Warsaw Portugal E 2-3 3 Lisbon Puerto Rico H 3 4 San Juan
Q Qatar G 3 4 Doha
R Réunion Island G 3 4 St. Denis Romania G 3 4 Bucharest Russia G 3-4 4-5 Moscow Rwanda D 4 5 Kigali
S South Korea G 3-4 4-5 Seoul San Marino E 3 4 San Marino Sao Tomé & PrÌncipe H 5 6 Sao Tomé Saudi Arabia G 3 4 Riyadh Senegal G 4 5 Dakar Seychelles H 4 5 Victoria Sierra Leone H 4 5 Freetown Singapore F 3 4 Singapore Slovakia G 4 5 Bratislava Slovenia G 4 5 Ljubljana Solomon Islands H 4 5 Honiara Somalia H 4 5 Mogadishu South Korea G 3-4 4-5 Seoul Spain E 2-3 3 Madrid Sri Lanka G 4 5 Colombo St. Barthelemy H 4 5 - St. Eustatius H 4 5 Oranjestad St. Kitts H 4 5 Basseterre St. Lucia H 4 5 Castries St. Maarten H 4 5 Phillipsburg St. Vincent H 4 5 Kingstown Sudan H 4 5 Khartoum Suriname H 3-4 4-5 Paramaribo Swaziland A 1 2 Mbabane Sweden E 2-3 3 Stockholm Switzerland F 2-3 Berne Syria H 3 4 Damascus
T Tahiti H 4 5 Papeete Taiwan F 4 5 Taipei Tajikistan G 4 5 Dushanbe
T Tanzania D 2-3 3-4 Dar Es Salaam Thailand F 3 4 Bangkok Togo H 4 5 Lomé Tonga H 4 5 Tongatapu Trinidad & Tobago H 4 5 Port of Spain Tunisia H 3 4 Tunis Turkey H 3 4 Ankara Turkmenistan Ashkhabad Turks & Caicos Islands 4 5 Grand Turk (Clockburn T)
UUganda D 2-3 2-3 Kampala Ukraine G 3 4 Kiev United Arab Emirates G 3 3-4 Dubai United Kingdom D 1-2 2-3 London Uruguay H 3 4 Montevideo USA G 2-3 3-4 Washington DC Uzbekistan G 4-5 4-5 Tashkent
V Vanuatu H 3 4 Port-Vila Venezuela H 3 4 Caracas Vietnam G 3 4 Hanoi W Western Samoa G 4 4-5 Apia
Y Yemen G 3 4 Aden Yugoslavia G 5 6 Belgrade
Z Zambia C 1-2 2-3 Lusaka Zimbabwe C 1-2 2-3 Harare
• SurchargeofR77.80perconsignmentforoutlyingareas• Transittimescalculatedinworkingdays• TimesquotedExJohannesburg• AddonedayfrompostofficeandregionsotherthanGauteng• Transittimescalculatedtomajorcentres
Country Zone Transit time Country Zone Transit time (Working days) (Working days)Gateway city Docs Non docs Gateway city Docs Non docs
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Tips to get your letter delivered on time, every time:
• Ensurethattheaddressesarecorrect;checkthespellingofsurnames, street names and towns
• Ensuretheaddressiswritteninblackink,writeclearlyandalways include a postcode
• Youcancheckpostcodesonwww.postoffice.co.za• Alwaysincludeyourownaddressonthebackoftheenvelope• Remembertoputtherightstamponeachandeverymailitem• Foroverseasmail,makesureyouallowatleastfourtofive
weeks delivery for sea and surface mail • Airmailtoalloverseascountriesshouldbepostedatleastten
days in advance• UtiliseSpeedServicesCouriersforallyourovernightcourier
requirements• Beawareofstandardmailspecificationsandavoidsending
oversized envelopes and parcels over 1kg via standard mail • Ifyouareunsureofwhatcanorcan’tbesentviathenormal
postal service, call Customer Services on 0860 111 502 or visit yournearestPostOfficeforadvice
• Ifyouareexpectingaparcel,askthesenderforthetrackingnumber
• RememberthatparcelsneedtobecollectedfromyourlocalPostOfficecounter,astheydonotfitintoapostbox
• Packageparcelscarefully–useasturdyboxwithplentyofpadding if sending a gift (Easypost boxes are on sale at Post Officebranches)
• Ifyoususpecttamperingwithyourparcel,reportittotheCrimeBusterHotlineon0800020070
Tips on a correctly addressed envelope, see diagram:
Theuseofprivatelogo’stobedoneinconsultationwiththeRegional Sales Manager.
For more information on any of these products and services, call our Customer Care line: 0860 111 502 or one of our Regional Sales Offices:
Western Cape(021) 590 5553
Eastern Cape(041) 508 4223
KwaZulu-Natal(031) 336 3582
Central Province(051) 402 4011
Witwatersrand(011) 495 0704
Northern Region(012) 339 7144
or write to:The General Manager SalesSA Post OfficePO Box 10 000 Pretoria0001
For more information on different services. Call Customer Care of different departments on:
Speed Services Contact Centre: 0860 023 133
Post Box Enquiries: 0860 086 860
Transport and Logistics (bad driving): 0800 118 331
Docex: 0861 335 544
Postbank Contact Centre: 0800 535 455
Telemarketing: 0860 080 080