Download - Quatrro Risk Management
QUATRRO RISK MANAGEMENT CAPABILITIES OVERVIEW
WHO IS QUATRRO RISK? • Provider of fraud management solutions that add value
across the full transaction cycle to financial institutions and payment processors
• Fraud analytics and operations is all we do
• Proven track record; global client base with asset ranges from $200 million to $2 trillion
• Currently maintain ten locations across four countries
• US HQ in Chicago; global HQ in Gurgaon, India
• Have consistently demonstrated dramatic results for some of the industry’s largest financial institutions
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WHAT CAN WE DO FOR YOU? • Optimize your investment in technology through our expert
analysis to reduce fraud significantly
• Consistently beat industry averages across a broad range of metrics
• Replace lost interchange revenue as a result of recent regulatory changes, including the Durbin Amendment
• Achieve eligibility for debit card transaction adjustment of up to $.01 per transaction per Regulation II of the Durbin Amendment
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• Improved fraud detection rate from 72% to 93%
• Reduced fraud loss from $3.4 million to $57,000 per quarter
• Increased fraud savings from $3 million to over $21 million per quarter
WE’RE ALL ABOUT RESULTS
HELPED LARGE MULTINATIONAL BANK SAVE $187 MILLION IN THREE YEARS
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• Consistent fraud detection rate of over 92%
• Within two quarters, reduced fraud losses by more than half
• Major reductions in average loss per account and bad blocks
• Delivered a return of $30 for every $1 spent
WE’RE ALL ABOUT RESULTS
HELPED TOP NATIONAL BANK SAVE $141 MILLION IN THREE YEARS
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• Fraud is an ever-changing threat that resides in multiple channels
• As hackers grow more sophisticated, your solutions must evolve as well
• Many institutions rely on technology alone to combat fraud
• But no matter how advanced, technology can only solve a fraction of the problem
HOW DO WE ACHIEVE THESE RESULTS?
WE KNOW FRAUD CAN’T BE SOLVED BY TECHNOLOGY ALONE
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THE HUMAN ELEMENT IS KEY
• The best way to protect against fraud loss is to combine good technology with skilled analysis
• Our core strength and key differentiator: the judgment our risk specialists bring to the analytics equation
• Dedicated team of Six Sigma-trained analysts for every client
• This critical layer of human intelligence across the full transaction cycle is the key to managing risk effectively and optimizing your technology platform
• Continuous analysis of data is critical to identify trends and constantly evolving threats
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AN ARMY OF EXPERIENCED, HIGHLY SKILLED DATA ANALYSTS
Our risk specialists add value at every step of the cycle
They specialize in:
• Analyzing and resolving cases
• Making real-time decisions based on system alerts
• Rewriting transaction processing rules to keep your institution ahead of evolving threats
These skills are essential to mitigating risk, improving fraud detection rates, and increasing profitability
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OUR EXPERT ANALYSTS: SCAN Our analysts will scan your activity 24/7, utilizing various instruments across all banking channels
• Check
• Credit Card
• Online Banking
• ACH
• ATM
• Phone
• Branch
• Wire Transfer
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OUR EXPERT ANALYSTS: REVIEW • Identify suspicious activities
• Correlate suspicious activity with customer behavior across multiple channels
• Detect anomalies to spot ‘outlier’ transactions
• Assess security and risk impact
• Enforce policy
• Implement learning in real time
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OUR EXPERT ANALYSTS: DECIDE • Evaluate whether false positive or not
• Allow transactions
• Trigger additional authentication
• Block transactions
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YOU FOCUS ON YOUR BUSINESS, WE’LL MANAGE YOUR RISK We identify and combat all fraud types, including:
Even if you have separate core systems for each product set, we can connect these subsystems to manage cross-channel fraud using your existing fraud tools.
• ID Theft
• Cross-border fraud
• Account takeover
• Lost/stolen cards
• Card-not-present fraud
• Skimming and counterfeiting
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WE AUGMENT, NOT REPLACE, YOUR EXISTING TEAMS AND TECHNOLOGIES • Our solution is designed to complement and enhance
your current anti-fraud operations, technologies and workflow
• We work with your internal teams and the platforms you already have in place
• We handle the labor-intensive parts of managing fraud so your internal staff can focus on their core missions
• We offer 24/7 support across all shifts—especially beneficial during peak transaction periods
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KEY CAPABILITIES ANALYTIC EXPERTISE • Behavioral Scorecard Development
• Revenue Optimization
• Portfolio Segmentation
• Bureau Management
• Forecasting
• MIS Automation
• Basel Modeling
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KEY CAPABILITIES PORTFOLIO MANAGEMENT TRANSACTION MONITORING
• Credit Cards
• Prepaid Cards
• Chargebacks
• Merchant Operations
• DDA Transactions
ADVISORY SERVICES
• Credit Policy and Strategy Review
• Risk-based Pricing Strategy
• Collections and Recoveries
• Fraud Risk Management
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WE’RE EASY TO WORK WITH • Our solution is platform-agnostic and scalable
• Implementation is relatively simple, not labor-intensive like a software installation
• A few phone calls with your IT team is all it takes to establish data access and usage protocols
• Demands on your staff are minimal; our experienced analysts require no additional training
• We’re flexible—you can utilize our services 24/7, during high demand periods or any other schedule you choose
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YOU RETAIN COMPLETE CONTROL OVER YOUR DATA • Your data never leaves your servers;
Quatrro accesses and reviews it remotely
• We require only a secure connection; you retain complete control at the source
• No new technology investments required
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SECURE, ROBUST TECHNOLOGY INFRASTRUCTURE Quatrro Risk offers:
• ISO 27001, DPA and PCI DSS 2.0 Certified
• Secure and converged Gigabit Speed LAN
• Perimeter and LAN secured with industry leading IPS & Firewalls
• State-of-the-art Secure Operating Center with industry leading controls
• Centralized IT Support accessible via telephone, email and service portal
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YOU PAY ONLY FOR RESULTS Quatrro Risk will reduce operating costs and offers an innovative pricing model with:
• No up-front capital investment required
• Shared risk and reward model to deliver the highest value and promote a strategic partnership
• Ensures deployment of best-of-breed solutions
• Improve profitability within one month from deployment
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WHY QUATRRO RISK? WE’LL DECREASE FRAUD LOSS AND INCREASE PROFITABILITY RIGHT AWAY AND FOR YEARS TO COME TRACK RECORD OF SUCCESS
• Deep domain experience across the payment industry
• Reduce average fraud per account by 4x and increase fraud saves by 15x
• Clients average 70% increase in productivity and 50% decrease in process costs
OPERATIONAL EXCELLENCE
• You don’t need to invest in new technology, hire more staff, or endure a long ramp-up period
• We can scale up easily, improve your bottom line quickly, and evolve with you to combat emerging threats
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LET US PROVE IT TO YOU. CONTACT A QUATRRO RISK MANAGEMENT REPRESENTATIVE OR VISIT WWW.QUATRRO.COM/RISKMANAGEMENT.