Quarterly Foster Care Service Delivery Meeting
November 30, 2018
Today’s Agenda
• Welcome and Introductions
• DCS Update
• RBHA Processes
• Data Presentations
• Jacob’s Law
• Next Meeting – March 1st 10:00a-12:00a
2 Reaching across Arizona to provide comprehensive quality health care for those in need
DCS Update - Therapeutic Foster Care - Standard Work - Welfare Initiatives
Mike Faust - DCS
3 Reaching across Arizona to provide comprehensive quality health care for those in need
RBHA Processes
• Child is approved for higher level of Care but no beds are available
• Rapid Response within 72 hours for Kinship
4 Reaching across Arizona to provide comprehensive quality health care for those in need
Data Presentation
5 Reaching across Arizona to provide comprehensive quality health care for those in need
Behavioral Health Utilization and Timeframes for Foster Children
• Quarterly deliverable and meeting schedule now correspond
• Next deliverable is due February 15th
• Next meeting is March 1st
• Reminders
o Quarterly deliverable is specific to foster children
o Supporting narrative needs to be complete
6 Reaching across Arizona to provide comprehensive quality health care for those in need
Penetration
7 Reaching across Arizona to provide comprehensive quality health care for those in need
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
1/1/2017 – 3/31/2017
4/1/2017 – 6/30/2017
7/1/2017 – 9/30/2017
10/1/2017 – 12/31/2017
1/1/2018 – 3/31/2018
Pen
etra
tio
n R
ate
Fost
er C
are
Enro
llmen
t
AzCH Enrollment SHCA Enrollment MC Enrollment
AzCH Penetration Rate SHCA Penetration Rate MC Penetration Rate
Crisis Services
8 Reaching across Arizona to provide comprehensive quality health care for those in need
0
10
20
30
40
50
60
1/1/2017 – 3/31/2017
4/1/2017 – 6/30/2017
7/1/2017 – 9/30/2017
10/1/2017 – 12/31/2017
1/1/2018 – 3/31/2018
Avg
. Min
ute
s
AzCH Avg. Dispatch Time AzCH Avg. Mobile Team Time SHCA Avg. Dispatch Time
SHCA Avg. Mobile Team Time MC Avg. Dispatch Time MC Avg. Mobile Team Time
Rapid Response
9 Reaching across Arizona to provide comprehensive quality health care for those in need
0
20
40
60
80
100
120
0
200
400
600
800
1000
1200
1400
1600
1800
1/1/2017 – 3/31/2017
4/1/2017 – 6/30/2017
7/1/2017 – 9/30/2017
10/1/2017 – 12/31/2017
1/1/2018 -3/31/2018
Avg
. Ho
urs
# o
f R
R
AzCH # of RR SHCA # of RR MC # of RR
AzCH Avg. RR Time SHCA Avg. RR Time MC Avg. RR Time
HCTC Utilization
10 Reaching across Arizona to provide comprehensive quality health care for those in need
0
50
100
150
200
250
300
350
400
450
0
10
20
30
40
50
60
70
80
90
1/1/2017 – 3/31/2017
4/1/2017 – 6/30/2017
7/1/2017 – 9/30/2017
10/1/2017 – 12/31/2017
1/1/2018 – 3/31/2018
Avg
. Day
s
Tota
l Mem
ber
s
AzCH # in HCTC –CMDP SHCA # in HCTC –CMDP MC # in HCTC –CMDP
AzCH Avg. Length of Stay –CMDP SHCA Avg. Length of Stay –CMDP MC Avg. Length of Stay –CMDP
HCTC Utilization
11 Reaching across Arizona to provide comprehensive quality health care for those in need
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
1/1/2017 – 3/31/2017 4/1/2017 – 6/30/2017 7/1/2017 – 9/30/2017 10/1/2017 – 12/31/2017
1/1/2018 - 3/31/2018
HC
TC %
Enro
llmen
t
AzCH Enrollment SHCA Enrollment MC Enrollment
AzCH % SHCA % MC %
Respite Utilization
12 Reaching across Arizona to provide comprehensive quality health care for those in need
0%
5%
10%
15%
20%
25%
30%
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
1/1/2017 – 3/31/2017 4/1/2017 – 6/30/2017 7/1/2017 – 9/30/2017 10/1/2017 – 12/31/2017
1/1/2018 - 3/31/2017
% R
esp
ite
Enro
llmen
t
AzCH Enrollment SHCA Enrollment MC Enrollment
AzCH % SHCA % MC %
Grievances
13 Reaching across Arizona to provide comprehensive quality health care for those in need
0
2
4
6
8
10
12
14
16
18
20
Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18
AzCH Number of Grievances AzCH Number of Distinct Members SHCA Number of Grievances
SHCA Number of Distinct Members MC Number of Grievances MC Number of Distinct Members
Newly Enrolled CMDP Members At least one behavioral health service during the reported month for members in their six months of enrollment in CMDP
14 Reaching across Arizona to provide comprehensive quality health care for those in need
0%
20%
40%
60%
80%
100%
2017-06 2017-07 2017-08 2017-09 2017-10 2017-11 2017-12 2018-01 2018-02 2018-03 2018-04 2018-05
Jacob’s Law
15 Reaching across Arizona to provide comprehensive quality health care for those in need
Next Meeting – March 1st
16 Reaching across Arizona to provide comprehensive quality health care for those in need