Prospects Work Programme-Urban and Rural Delivery
Prospects Services Ltd
• Work Programme prime contractor South West
• Large sub-contractor for Work Programme in East London and West Country (Bristol)
• Largest provider of National Careers Service (NCS)
• CIAS provider, Greater London
• Largest Ofsted Early Years Inspection Service provider
• Prospects Events• CfA Recruitment• Gabbitas• School & Academy
Improvement services,1000 schools
• Prospects Academy Trust• Family Engagement (LPPA)
800 schools, 60,000 plus families
Prospects Work Programme Principles
• Holistic approach to ‘worklessness’• Removes barriers through black box approach• Consequences and rewards• No one gets left behind-bespoke paced for individual
abilities• Deals with the issues of unemployment prior to helping
people into employment-motivation, structures, notable influencers
The Customer Journey
Customer Focus
Customers must be:• Challenged on their restrictive behaviours, attitudes, beliefs
and lifestyles • Given new direction, motivation and confidence-use of CBT• Able to reflect on progress made• Provided with bite size goals• Recognised for their achievements• Encouraged to remain motivated
The Ascent Programme
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Unemployed Employed
Example Ascent DiagramsA
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Initial Assessment
Following interventions
Referral to
EST
Ascent Interventions
• Reality Camps • Heroes to Inspire • Ascent Skills Enhancement Projects,
Café • Motivational Speakers• Aspiration – Consequence & Reward• Relocation, Relocation, Relocation• Ascent Sports Teams
Ascent Interventions
• Achievement Projects• Ascent Workshops• Come Dine With Me• Life Checks• Community Events, Choir,
Environment Projects • Ascent Radio• Well Being Groups
Ascent Assessment
Progress to date
• 11,363 referrals-10,738 attached• Sustaining at 93%• Circa 11,000 on Programme in South West• Circa 6,000 on Programme in London
Characteristics of both rural and urban delivery
• Unemployment black spots e.g. Plymouth, Hackney, Brixton• Areas of high deprivation• Neighbourhood and community issues• High cost of housing making relocation difficult• High competition for entry level jobs • High youth and over 50’s unemployment• Parochialism
Differences in Rural and urban delivery
• South West• Unemployment rate 6.1%• Rural sparcity and need for
dispersed services• Availability of public
transport• Seasonal employment• Lack of professional and
well paid employment• Access to jobs and training• Low wage economy
• London• Unemployment rate 9.7%• Delivery in urban areas but
access issues• High cost of travel• Clients often lack
workplace skills/qualifications
• Competition at all levels from rest of UK and internationally (Euro Crisis)
Questions
• Thank You and any questions?