![Page 1: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/1.jpg)
Promoting Scotland: UK & Ireland Activity
Vicki Miller / Gwen Raez
23 March 2011
![Page 2: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/2.jpg)
Volume & Value of Scottish Tourism 2009
39%
40%
4%17%
Trips: 15.03m
Scotland
England
Rest UK
Overseas
22%
39%6%
33%
Spend: £4,095m
Scotland
England
Rest of UK
Overseas
Jan – Nov 2010 Update•Holiday nights by Scots increased by 8.6% to 13,379m trips•Holiday expenditure by Scots increased by 15.5% to £717m
![Page 3: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/3.jpg)
3
Current Outlook – Key Points
People are cutting back holiday intentions again
Particularly driven by an intention to spend less on holidays and short breaks
Confidence in the economy continues to affect holiday plans
Anxiety is a dominant emotion which leads to a variety of consumer behaviours
Delaying purchase plans - scrutinising carefully and re-examining priorities
More reliance on tried and trusted brands / destinations
Ever greater need for clearly communicated value for money
More appetite for money-saving tactics (like vouchers)
![Page 4: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/4.jpg)
Four warm UK segments
Affluent Southern Explorers
Younger Domestic Explorers
UK & Ireland Segmentation Study
Active Affluent Devotees
Mature Devotees
![Page 5: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/5.jpg)
New Multi-touch point campaign – Surprise Yourself
![Page 6: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/6.jpg)
Consumer Concept Testing
• Doesn’t need to rely on ‘products’ or experiences people have never even dreamt of in Scotland.
• We can interpret ‘surprise yourself’ successfully in a range of ways:
• Surprising facts e.g. proximity of natural beauty from a city.
• Doing things a bit differently e.g. sipping a single malt on the beach or four Festival shows in a single day.
• Literal surprise e.g. when suddenly spotting a golden eagle.
• Surprising experiences e.g. trying haggis for the first time.
![Page 7: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/7.jpg)
Website
![Page 8: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/8.jpg)
Direct Mail - Spring 2011
Highlands & Outer Hebrides regional mailer
National mailer
![Page 9: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/9.jpg)
Tactical messaging
![Page 10: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/10.jpg)
Vouchers
New offers solicited from businesses:
• £25, £50 off accommodation
• Buy one, get one free
• Kids go free
• Food and drink offers
• Cross selling of other offers
Offer collection process streamlined:
• Online updates
• Collected much closer to campaign period
![Page 11: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/11.jpg)
Appsolutely Fabulous New Developments
![Page 12: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/12.jpg)
VIC Travel Media – Fort William Train Station
![Page 13: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/13.jpg)
Campaign Fulfillment
![Page 14: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/14.jpg)
Year of Active…
![Page 15: Promoting Scotland: UK & Ireland Activity Vicki Miller / Gwen Raez 23 March 2011](https://reader036.vdocuments.us/reader036/viewer/2022062516/56649dac5503460f94a9bf03/html5/thumbnails/15.jpg)
Questions and discussion?
• Discussion on use of vouchers• Discussion on Surprising things in your area• Discussion on seasonality• Discussion on role of print 2011 and beyond….• Opportunities for maximising the promotion of the area during the
year of Active Scotland