Download - Professional Communication Expectations
Professional Communication Expectations
Your most important role at Laura’s Marketing Firm
CommunicationWhy is it so important?
Can change the outcome or outlook of any given project
Can make or break the projectCan cause animosity and a negative
workplaceCan mean the loss of a project, client,
leadership or even your job
We will first cover
Here at Laura’s Marketing Firm we want to convey respect for each other even through
our body language Good Smiling Direct eye contact Good posture Head nods that you are
listening Wave at each other while
passing Or stop and shake hands Pat on the shoulder High five
Bad Frowning Rolling eyes Slouching Looking away Avoiding Sighing like at a meeting Fidgeting at meeting Head resting on fist
Why is this so important?Because non-verbal communication speaks LOUDLY!
What does it say you ask?
Smiling: your happy to be there, to participate, to help, to see them
Eye contact: your listening, paying attention, truthfulness, respect
Good posture: Confidence, effort
Head nods: You hear them, following along
Waves, handshakes, pats on shoulder: you acknowledge them, respect and appreciate them
High five: Good job!
Frowning: you are mean, sad, board, don’t like them, uninterested
Rolling eyes: disrespectful, conceited, not taking seriously
Slouching: lack of confidence, interest
Looking away: deceit, lack of focus
Avoiding: not appreciating, concealing
Sighing or fidgeting: disrespect
You might have the best project ideaBut no one is listening because of your communication
skills…….even the nonverbal ones.
Or it can cause conflict in the workplaceIt can slow down progress not only for the project your working on but also in your careerIt can give off the wrong impressionSend the wrong messageKeep you from promotionCause disagreements or confusion
Instead you can have
CooperationRespectExcitementAccomplishmentTeamworkEvolvement Satisfaction
So it is up to you to always be in the present moment
Know what signals your sending Don’t send the wrong ones
Then you should go far not only in life, but here at
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Laura’s Marketing Firm