Download - Process Evaluation and Your HSIP
Process EvaluationProcess Evaluationand and
Your HSIP Your HSIP
Facilitated by Facilitated by Dave Lohrmann and Jim O’Neil (aka Data Man)Dave Lohrmann and Jim O’Neil (aka Data Man)
EvaluatingEvaluatingCSHP CSHP
ImplementatiImplementation on
from Start to from Start to Finish (Part Finish (Part
2)2)
By the end of this By the end of this session, learners will be session, learners will be able to:able to:
Define process evaluation;Define process evaluation;
Explain the relationship between Explain the relationship between process evaluation and a HSIP; process evaluation and a HSIP;
List the steps for periodically List the steps for periodically completing a process index; completing a process index;
Demonstrate the ability to apply Demonstrate the ability to apply process evaluation when process evaluation when implementing a HSIP.implementing a HSIP.
ThinkingThinking for for aa ChangeChange
byby
John C. MaxwellJohn C. Maxwell
Possibility Possibility ThinkingThinking
““Unleash your enthusiasm and Unleash your enthusiasm and hope to find solutions even for hope to find solutions even for
situations that seem situations that seem impossible”impossible”
Possibility ThinkingPossibility Thinking
Increases your possibilitiesIncreases your possibilities
Draws opportunities and people to youDraws opportunities and people to you
Increases others’ possibilitiesIncreases others’ possibilities
Allows you to dream big dreamsAllows you to dream big dreams
Makes it possible to rise above averageMakes it possible to rise above average
Gives you energyGives you energy
Keeps you from giving upKeeps you from giving up
Strategic Strategic ThinkingThinkingImplement plans that give you Implement plans that give you
direction for today and increase direction for today and increase your potential for tomorrowyour potential for tomorrow
Strategic ThinkingStrategic Thinking
Simplifies the difficultSimplifies the difficult
Prompts you to ask the right questionsPrompts you to ask the right questions
Prompts customizationPrompts customization
Prepares you for an uncertain tomorrowPrepares you for an uncertain tomorrow
Reduces margin of errorReduces margin of error
Gives you influence with othersGives you influence with others
Reflective Reflective ThinkingThinking
Revisit the past in order to gain a Revisit the past in order to gain a true perspective and think true perspective and think
with understandingwith understanding
Reflective ThinkingReflective Thinking
Gives you true perspectiveGives you true perspective
Increases your confidence in decision Increases your confidence in decision makingmaking
Clarifies the big pictureClarifies the big picture
Takes a good experience and makes it a Takes a good experience and makes it a valuable experiencevaluable experience
Reflective Thinking: Reflective Thinking: How?How?
Set aside time for reflection Set aside time for reflection
Remove yourself from distractionsRemove yourself from distractions
Review your calendar or journalReview your calendar or journal
Ask the right questionsAsk the right questions
Cement your learning through Cement your learning through ACTIONACTION
Process Evaluation =Process Evaluation =
Structured, teamStructured, teamreflective thinkingreflective thinking
Process Process EvaluationEvaluation
Tracking Tracking
your progress toward your progress toward
fully implementing fully implementing
your planyour plan
HSIPGoals andObjectives
PeriodicallyAssess
Progress
Focus onPlannedActivities
Adjust as needed
Act
Achieve
Change GameChange Game
Diffusion of Innovation Diffusion of Innovation TheoryTheory
Edward Demming--TQMEdward Demming--TQM
HSIPGoals andObjectives
PeriodicallyAssess
Progress
Focus onPlannedActivities
Adjust as needed
Act
Achieve
Tool =Tool =
Process IndexProcess Index
(customized to your HSIP)(customized to your HSIP)
Process IndexProcess Index
Step 1—Periodically Step 1—Periodically assessassess progress progress
Step 2—Step 2—FocusFocus--identify supports and --identify supports and barriers barriers
Step 3—Step 3—AdjustAdjust and determine what to do and determine what to do
Step 4—Step 4—Act Act on planon plan
Process Index—Process Index—Step 1Step 1
Periodically assess progress Periodically assess progress toward completing activities under toward completing activities under each objectiveeach objective– Not StartedNot Started– In PlanningIn Planning– In progressIn progress– In PlaceIn Place
How often? How often? Every six monthsEvery six months
PROCESS INDEX—Name of District/Corporation
CHARACTERIST5IC #OBJECTIVE #:
ASSESSMENT PERIOD NO. 1FROM ________TO, 19________
NotStarted
InPlanning
InProgress
InPlace
Activity
Activity
Activity
Activity
Activity
Activity
TOTAL SCORE
*The ENTIRE process index, Steps 1-4, is completed at the end of each six-month assessment period.
Example Example Personal Project Objective and Personal Project Objective and
ActivitiesActivitiesGoal: Park both cars in the garage year round.Goal: Park both cars in the garage year round.
Objective: By August 15, construct an a sturdy utility Objective: By August 15, construct an a sturdy utility building large enough to hold lawn care equipment, building large enough to hold lawn care equipment, top top carrier, and winter snow toys on the northeast carrier, and winter snow toys on the northeast quadrant of the backyard.quadrant of the backyard.
ExampleExample Personal Project Objective and ActivitiesPersonal Project Objective and Activities
Activities:Activities:– 1. Review neighborhood covenants to determine if1. Review neighborhood covenants to determine if allowedallowed– 2. Gather information about building size, material, 2. Gather information about building size, material, cost, and quality and effort needed to “do-it-yourself”cost, and quality and effort needed to “do-it-yourself”– 3. Determine “adequate” size3. Determine “adequate” size– 4. Determine material options, cost range, and features 4. Determine material options, cost range, and features – 5. Decide whether to build it or have it built5. Decide whether to build it or have it built– 6. Complete comparison shopping using Sunday newspapers6. Complete comparison shopping using Sunday newspapers– 7. Purchase high quality utility building kit at lowest price7. Purchase high quality utility building kit at lowest price– 8. Identify contractors who can construct building and secure 8. Identify contractors who can construct building and secure
bidsbids– 9. Hire well qualified, competitively priced contractor9. Hire well qualified, competitively priced contractor– 10. Set construction date10. Set construction date– 11. Arrange delivery of building kit11. Arrange delivery of building kit– 12. Monitor building construction to determine correct placement 12. Monitor building construction to determine correct placement
and if leveland if level– 13. Inspect building to make sure constructed properly13. Inspect building to make sure constructed properly– 14. Pay contractor14. Pay contractor– 15. Move equipment into new building15. Move equipment into new building
Objective: Build sturdy utility building large enough to hold lawn care equipment, top carrier, and show toys constructed on northeast quadrant of back yard by August 15.
No Action
In Planning
In Progress
In Place
1. Neighborhood covenants reviewed and determination made2. Information about size, materials and cost gathered3. “Adequate” size determined4. Material options, cost range, and features determined5. Whether to build or have built decided6. Comparison shopping using Sunday newspaper ads completed7. High quality utility building kit purchased at lowest price8. Contractors who can construct building identified and bids received9. Well qualified and competitively priced contractor hired10. Construction date prior to August 15 set11. Building kit delivered; all parts there12. Building construction monitored; placement correct and level13. Building inspected and found to be constructed properly14. Contractor paid15. Equipment moved into building16. Lessons learned
Example June to AugustProcess Index for Personal
Project
Objective: Build sturdy utility building large enough to hold lawn care equipment, top carrier, and show toys constructed on northeast quadrant of back yard by August 15.
No Action
In Planning
In Progress
In Place
1. Neighborhood covenants reviewed and determination made2. Information about size, materials and cost gathered3. “Adequate” size determined4. Material options, cost range, and features determined5. Whether to build or have built decided6. Comparison shopping using Sunday newspaper ads completed7. High quality utility building kit purchased at lowest price8. Contractors who can construct building identified and bids received9. Well qualified and competitively priced contractor hired10. Construction date prior to August 15 set11. Building kit delivered; all parts there12. Building construction monitored; placement correct and building level13. Building inspected and found to be constructed properly14. Contractor paid15. Equipment moved into building16. Lessons learned
XXXXXXX
X
XX
XXXXXXXX
Example June 1 – July 15Process Index for Personal Project
Process Index—Process Index—Step 2Step 2
AnalysisAnalysis– Identify factors that supports completion Identify factors that supports completion
of indicators/activities achievedof indicators/activities achieved– Identify factors that impede completion Identify factors that impede completion
of indicators/activities achievedof indicators/activities achieved
Reflect Reflect – When we succeed what factors help?When we succeed what factors help?– When we fail, what factors impede?When we fail, what factors impede?– What do we need to do to succeed?What do we need to do to succeed?
Factors that Can Support or Impede Factors that Can Support or Impede Completion ofCompletion of
CSHP Objectives and ActivitiesCSHP Objectives and Activities(see appendix for complete listing)(see appendix for complete listing)
GenericGeneric
Process evaluationProcess evaluation
Agency commitmentAgency commitment
Interagency Interagency agreementagreement
Needs assessmentNeeds assessment
Coalition buildingCoalition building
Marketing and Marketing and
communicationcommunication
Policy/regulationsPolicy/regulations
Staff developmentStaff development
Long-range planningLong-range planning
Summative evaluationSummative evaluation
Objective: Build sturdy utility building large enough to hold lawn care equipment, top carrier, and show toys constructed on northeast quadrant of back yard against fence by August 15.
No Action
In Planning
In Progress
In Place
1. Neighborhood covenants reviewed and determination made2. Information about size, materials and cost gathered3. “Adequate” size determined4. Material options, cost range, and features determined5. Whether to build or have built decided6. Comparison shopping using Sunday newspaper ads completed7. High quality utility building kit purchased at lowest price8. Contractors who can construct building identified and bids received9. Well qualified and competitively priced contractor hired10. Construction date prior to August 15 set11. Building kit delivered; all parts there12. Building construction monitored; placement correct and building level13. Building inspected and found to be constructed properly14. Contractor paid15. Equipment moved into building16. Lessons learned
XX
X
XX
XXXXXXXX
XXXX
Example July 16-August 30Process Index for Personal Project
Process Index—Process Index—Step 3Step 3
Recommend ActionRecommend Action
For each indicator, what do we For each indicator, what do we need to do over the next six months need to do over the next six months to make progress?to make progress?– ActionsActions– Responsible person/groupResponsible person/group– Completion dateCompletion date– (Evidence)(Evidence)
Objective: Utility building large enough to hold lawn care equipment, top carrier, and show toys constructed on northeast quadrant of back yard against fence by August 15, 2003.
No Action
In Planning
In Progress
In Place
1. Neighborhood covenants reviewed and determination made2. Information about size, materials and cost gathered3. “Adequate” size determined4. Material options, cost range, and features determined5. Whether to build or have built decided6. Comparison shopping using Sunday newspaper ads completed7. High quality utility building kit purchased at lowest price8. Contractors who can construct building identified and bids received9. Well qualified and competitively priced contractor hired10. Construction date prior to August 15 set11. Building kit delivered; all parts there12. Building construction monitored; placement correct and building level13. Building inspected and found to be constructed properly14. Contractor paid15. Equipment moved into building16. Lessons learned
XX
X
XX
XXXXXXXX
XXXX
Example July 16-August 30Process Index for Personal Project
Step 4--Step 4--
TTaakkiinngg A Accttiioonn
HSIPGoals andObjectives
PeriodicallyAssess
Progress
Focus onPlannedActivities
Adjust as needed
Act
Achieve
Reflective Thinking—How?Reflective Thinking—How?
Set aside time for reflection Set aside time for reflection Remove yourself from distractionsRemove yourself from distractionsReview your calendar or journal (process index)Review your calendar or journal (process index)Ask the right questionsAsk the right questions– What facilitated our success?What facilitated our success?– What impeded our success?What impeded our success?– What do we need to do in the next six months to What do we need to do in the next six months to
move forward?move forward?
Cement your learning through Cement your learning through ACTIONACTION
Within your teamWithin your teamReview the process indexReview the process index
Identify questions/concerns and discuss with your Identify questions/concerns and discuss with your coach---call over Dave or Jimcoach---call over Dave or Jim
Revisit your status—HSRC report and HSIPRevisit your status—HSRC report and HSIP
Decide how your team will move forward with HSIP Decide how your team will move forward with HSIP and process evaluationand process evaluation– Prepare index for each HSIP objectivePrepare index for each HSIP objective– Decide who to involveDecide who to involve– Meet to score process indexesMeet to score process indexes– Move forwardMove forward
The End
(But really just the Beginning)