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PROACT Human SolutionsMCBy:
Learning to roll
with life’s punches
Presentation to all staff members
How to manage daily stress
Health in the workplace6 factors :
- Recognition at work
- Respect in the workplace
- Participation in decision-making
- Relationship with supervisors
- Workload
- Work/Life balance
Source : Ergosult, Survey Results Radio-Canada-CBC 2005
The 3 levels of prevention
Primary prevention Acting on the sources of stress
present in the organization
Secondary preventionActing on personal factors to helpindividuals adapt to the workplace
Tertiary preventionRehabilitating individuals suffering from apsychological problem that impacts on work
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Impacts of prevention…
Primary prevention
Secondary prevention
Tertiary prevention
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3RISK CONSEQUENCES
RISK CONSEQUENCES
RISK CONSEQUENCES
Understand stress, resilience, and the factors that promote resilience
Objectivesof the workshop
Identify realistic, practical strategies to increase your resilience and limit the impact of negative stress on health
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The ability to preserve or build psychological wholeness after a shock or ongoing pressure.
Resilience:
Common indicators
SYMPTOMS IN THE
INDIVIDUALBoredom
Optimal zone
Panic
PHYSICAL Apathy Fatigue
Energetic Upright posture
Agitation Sleep
disturbance
EMOTIONAL
Cynicism Feeling of
uselessness Jealousy Indifference
Feeling of effectiveness
Self-confidence Enjoyment Consistency
Irritability Mood swings Loss of control Worrying
INTELLECTUAL
Procrastination
Slowed functioning
Good concentration
Sound decision-making
Indecisiveness Inefficiency
BEHAVIOURAL Critical Accomplishment Flight Fight
A positive attitude can help a person become more optimistic. Studies have shown that hopeful people tend to present lower stress levels and a stronger immune system. (Dr. C. Puchalski, Professor, School of Medecine, George Washington University)
Hope...and health
Source : Le Devoir, vol. XCVII no. 17
When people’s level of serenity increases, their immune system improves. (Dr. Patrick Vinay, CHUM, Montréal)
•Normal and predictable• Learning opportunities• Challenges• Potential opportunities• “I can act on the situation”• Seek solutions, not the guilty party• Realistic, clear objectives
Resilient attitudes aboutdifficulties and stumbling blocks:
1.Social support
2.Ways to relax
3.Regular exercise
4.Interests outside of work
5.Balanced diet
6.Good sleeping habits
7.Moderate consummation of relaxants or stimulants
Healthy Lifestyle
Changing a habit
Relapse
Contemplation
Decision
Action
Maintenance
Termination/ Exit
Pre-contemplation
The six stades of change from Prochaska and DiClemente, adapted by Miller et Rollnick, 1991
What triggers stress?Imbalance between:
•competence
•experience
•feeling of control
•support
•self-confidence
Resources Demands•expectations
(number)
•what failure would mean to you
•complexity
•novelty
•constraints
How to reduce stress responses
at their source Resources
Examples
•Develop skills
•Consolidate self-confidence
•Regain sense of control
DemandsExamples
•Reduce activities
•Negotiate deadlines
•Clarify expectations
Plan B…
Source : Sonia Lupien, Ph.D. Neuropsychologue, Fondatrice du Centre d’études sur le stress de l’hôpital Douglas dans Châtelaine, janv.06
« Perhaps your stress is the result of others constantly imposing last minute tasks.
Ask yourself what you could do to change the situation. (…) You can’t find a solution? Think about it some more… Most of the time there is an alternative solution. If you can devise a plan B you then end up with two options. This allows you to regain a sense of control allowing for a reduction in your stress level. ».
What could you do to make things change ?
- At work, you wish to …•Be more recognised •Feel more respected•Participate more actively in decision
making •Entertain better relationships with your
supervisors•Better manage your work load •Receive help to achieve a better work/life
balance
What does your self-talk sound
like?
“I can’t seem to do anything right””She doesn’t like me”
“It’s going to be a disaster!”“I should..,” “I must…”
“There’s nothing I can do”“They’re doing it on purpose to upset me!”
What does your self-talk sound
like?
Tendency to over-generalize vs. careful, objectiveassessment
Daily worries vs. focusing on the present
Expecting the worst vs. remembering past successes
Rigid requirements vs. flexible expectations andaccepting differences in others
Attributing malicious intent or rejection vs.trying to understand others
‘Purpose’ means:
•finding meaning in your life
•experiencing a sense of consistency between what you feel is right/desirable in your life and the action you take to lead that type of life
Human beings need purpose
Do my goals and actions fit with my values?
Are my goals compatible with each other?
Am I working toward meeting my goals?
Humans need to meet their needsand accomplish their goals
The sense of wellbeing you feel when you accomplish something that is in perfect harmony with yourself (in leisure activities,
relationships, work)
F low
Characteristics of the activity: • requires action and attention (not passive)
• clear, attainable objectives
• feedback; specific immediate result
• challenging enough & possible
• no interruptions or interference
• room for creativity
Conditions that foster flow
consistency
The resilient individual
hopeful outlook
healthy lifestyle
RD
control over imbalances
constructive self-talk
•Set specific, realistic goals.
•Establish means to achieve your plan.
•Foresee obstacles, and plan how to overcome them.
•Establish a timetable and a reward.
Set goals and accomplish them!