Remote Expert Support:Instead of bringing the inspector to theequipment, VSight Remote brings theequipment to the inspector.The equipmentcan be inspected remotely with theappropriate consultations given to the fieldpersonnel. Knowledge Transfer:VSight Remote enables your mostexperienced staff to capture and shareknowledge while out in the field and makethat information easily access to others ontheir smart glasses or iOS/Android smartdevices. Preventative Maintenance:While using VSight Remote,provide yourworkers with hands-free access to serviceinstructions for specialized equipment andguided instruction for performing routinemaintenance tasks.
PRODUCT BRIEF
Page 1 of 2 | Product Brief
WHY VSIGHT ?SCALE THE EXPERTISE INSTANTANEOUSLYToday’s innovation is called Augmented Reality and we areseeing how AR is speeding up and revolutionising theindustrial usage, allowing the design process to move intoa quicker,smarter and more cost-effective age. AR remoteassistance enables experts to visually guide andcollaborate with customers and field technicians.
- Umit Karabudak
With VSight Remote, we improved ourcustomer's satisfaction by increasingthe quality and speed of our service.”
www.vsight.io
VSight Remote enables product experts to visually guideand collaborate with customers and field technicians.Ituses effective AR tools, streaming live videos and audiosto link the contact center to the field where the work isbeing performed.
VSight is taking the concept of remote assistance further.
General Manager of KAMA
Instead of bringing the inspector to the equipment, it brings the equipment to the inspector.
PRODUCT BRIEF
HOW IT WORKS ?
Supported Devices iOS 11.3 or better:Android 5.0 or higherSmart Glasses:Realwear,Vuzix,Epson,Fujitsu,Sony,GoogleGlass,Recon Jet App Store Markets All countries
Network Connectivity 1 Mbps is recommended forbest video communication.300 Kbps is the minimumrequirement
Page 2 of 2 | Product Brief www.vsight.io
Remote Expert Field TechnicianExperts can use VSight Remote toidentify quickly and resolvecommon technical issues from afar.
Technicians with VSight Remoteassistance get all necessary dataand instructions in real-time.
1.Login on website2.Select & Join meeting room
1.Download App from store & Login2.Select & Join meeting room
The equipment can be viewed remotely with the appropriate consultations given to the fieldpersonnel.The obvious benefits are the time savings, as the overall duration of such inspectiongets significantly shorter.In addition, the costs are much lower, as the inspector does not need totravel to the equipment location physically. Another advantage of VSight Remote is that the expert will be able to “visit” remotely morelocations within the same time, thus ensuring that more equipment remains in the workingorder.The solution for AR-based equipment inspection allows performing multiple tasks makingthe inspection process more streamlined and efficient.
Get a free 15-day EvaluationTechnical RequirementsFull Package of VSight Remote isnow offered as a 15 day free trial
