Polycom UC Software Feature Summary
5.9.0 Release(December18, 2018)OpenSIP-Features
• SessionTraversalUtilitiesforNAT(STUN):VVXPhonescannowactasaSTUNclienttosendarequesttoSTUNservertodiscoverthepublicIPandport(s).Adminscanalsoconfigurethephonetosendkeep-alivemessagestorefreshNATbindings.Benefit–PhonesbehindtheNATcaneasilycommunicatewithexternalnetworkswithoutrequiringaSessionBorderController.
• DeviceAnalytics(PDMSPhase-3):Measureuptimeanalytics,networkanalytics,hardwareanalytics,multiplePCAPfileuploads,configurationandversioninganalytics.ExtendsthesupportedaccessoriestoincludeEEcamera,Wi-Fidongle.ExtendssupportforprovisioningfailuresandfeatureusagelikeBLF,SCA,andLDAP.Benefit–Extendsandimprovestroubleshootingcapabilities.
• Multi-LevelPrecedenceandPreemption(MLPP)withAssuredServices–SessionInitiationProtocol(AS-SIP)inSLA:ExtendsMLPPfunctionalitytosharedlinesallowingformoredeploymentflexibilityinfederalmarkets.Previously,thisfunctionalitywasonlyavailableonprivatelines.Benefit–Thisfeatureisrequiredinfederalmarkets.
• SupportforH.264ConstrainedBaselineProfileandPacketizationMode1:ThisfeatureissupportedonVVX501andVVX601withEagleEyeMiniCamera.Packetizationmode1isnowsupportedandvideocallscanbemadetoIR94capabledevices.Benefit–ThisenablesPolycomPhonestobedeployedinWebRTCenvironments.
• EnhancedBusyLampField(BLF):ThisfeatureappliestoVVXphonesdeployedwithDynamicBLFsupportedbyBroadsoftserver.Addscustomizationforshortpresstosupportone-touchcallpark,callretrieveorblindtransfer.Benefit–Improvescallworkflowsandproductivity.
• BusyLampFieldHoldState:VVXphonescanadddisplayinformationwhenthemonitoreduserplacesacallonholdwithaccompanyingchangestoLEDbehavior,keypressactionprecedence,andanoptionalringtone.Benefit–Improvescallworkflowsandproductivity.
• EnhancedFeatureKeyMacroActions:Anewmacro$Tconsult$isaddedtoexecutetheconsultativetransferfunctionalityirrespectiveofdefaulttransfertype.Thisallowsasoftkeytobecreatedthatwillalwaysdoaconsultativetransfertoaspecificaddress—forexample,anadminwhoalwayswantstodoaconsultativetransfertotheirboss.Benefit–Simplifiescallworkflowviaadedicatedsoftkey.
• RetrieveLogsFromSupportInformationPackagePageintheWebConfigurationUtility:AnAdmincaneasilydownloadtheexportsupportinformationpackagefromthephone’swebinterface,whichconsistsofapplogs,bootlogs,auditlogsand.pbufiles.Benefit–Improvesdebugtroubleshootingworkflow.
• PrivacyforCallLogsandContacts:Amenuoptionisaddedforthephoneusertoenable/disabletheuploadofpersonaldataonthephone.Benefit–Improvedprivacy.Ausercandisabletheuploadofpersonalcontactstoserver.
• EnhancementtoWirelessNetworkConnectivity:UserscannowviewtheWi-FimenuunderBasicsettings.UsercanalsoaddaWi-Finetworkmanually.Benefit–EnablingandaddinganewWi-Finetworkismoreintuitivethanpreviousreleases.
• GZIPEncodingofSIPINFOMessages:ModifiedtheSIPstacktoaddtheGZIPsupport.Benefit–reducesbandwidth.
• CallHoldTimer:HoldtimeronthecallisdisplayedonceacalliskeptonHold.Benefit–Callcenterenvironmentscantrackholdtimes.
• PlantronicsBetterTogether–ImprovedPhoneHeadsetInteroperability:DefaultEHSisnowPlantronics.VVXphonesnowfullysupportsPlantronicsHID1.0.Benefit–Mute,Volume,CallAnswer/End,CallHold/Resume,MultipleCallManagementarenowsyncedacrossVVXandheadset.
• SimpleCertificateEnrollmentProtocol:VVXphonesnowhavethecapabilitytoautomaticallyenrolltoretrievenewdigitalcertificatesorre-enrolltorenewexpiredorexpiringcertificatesfromthesource(issuedauthority)usingsimpleSCEP.Benefit–Somecustomerdeploymentsusecustomdevicecertificatesinlieuoffactoryinstalled(orself-signed)certificates.ImprovesITproductivitybyreducingtheneedtomanuallymanagethesecertificates.
SkypeforBusiness-Features
• WebSign-InforSkypeforBusinessOn-PremiseDeployment:Extendsthewebsign-inforSkypeforBusinesstoon-premisesdeployments.Also,ifauserissignedintomultiplephonesandsignsoutfromonephone,thatuserremainssignedintotheotherphones.Benefit–ItiseasierforanendusertologintotheirphonewhenBetterTogetheroverEthernet(BToE)isnotavailable.
• EnhancedBoss-AdminforVVXPhones:Assign,addandeditdelegatesfromtheVVXphone.BossandAdmincanseetheirrespectiveAdmins’andBosses’onidlescreen.Useshortpress(ratherthanthelongpress)toviewtheBossAdmincall.Benefit–ImprovesBoss/Adminworkflow.
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5.8.1 Release(Sept7 -2018)OpenSIP-Features
• SupportEagleEyeMiniCamerafeatures:VVX501and601businessmediaphonessupportthePolycomEagleEyeMiniUSBcameraBenefit:ImprovedvideoperformanceandeaseofuseviaVVXCamera.InUCS5.8.1wesupportfeatureparitywiththeoriginalVVXcamerainadditiontosupportfor1080patupto4MbpsbitrateforH264AVC.NotethatSVCsupportforSkypeforBusinesswillNOTbeavailableinUCS5.8.1.
5.8.0 Release(May28-2018)OpenSIP–Features
• SupportthenewVVXphoneportfolioandtheirfeatures(GArelease):PolycomUCSoftwaresupportsthenewVVXportfolioofphoneslaunchingattheendofMay.TheVVX150,250,350and450(Newindustrialdesign:Gig-EandUSBsupportfromVVX250up,ColorDisplays(non-touch)VVX250up,SinglePSUforallmodels.)ImprovedUI,customizedforbuttonphones,Wi-FiDonglesupportfromVVX250up,StandsactaswallmountsforVVX150/250andWall-mountbracketaccessoriesavailable.)Benefit:Enablingeaseofmanagement:thenewVVXportfolioisafamilyofSIPphonesofferingtheindustry'sbestaudio,easydeploymentoptionsandbestpricetovaluefortheSMBmarket
• Wi-FiDonglesupportfor VVXphones:PolycomUCSoftwaresupportsObihaiWi-FidonglewhichisusedtoconnecttheVVX
businessmediaphonestothewirelessnetwork.Benefit:Simplifiedoperation&easeofusenowenablingWi-Ficonnectivity.Supportfor2.4GHzor5GHzbutuse5GHzisrecommend.SupportedonVVX250,350,401/411/450,500/501,600/601.NotonVVX1500.
• VQMonSupportforOPUS:WhentheOpuscodecisused,VVXphoneswillgenerateRTCP-XRandCallSessionReportstobesenttoVoice
QualitytoollikeTelchemysSQMediator.Benefit:Extendstheanalyticscapabilitiesandtheeaseofmanagementofourphoneswithproviderswhoareusingthelatestinlowbandwidth,widebandcodecs.
• RESTAPIs:PolycomismakingtheRESTAPIsavailableonVVXbusinessmediaphonesfullyGAandavailableforusebyallpartners.AdditionalinformationontheAPIswillbeprovidedinanAPIUserGuide.AspartofUCS5.8.0,additionalcontroloverwhichAPIsareavailabletobasicusersandadminuserswillbeprovided.bylimitingwhichAPIscanbe.Benefit:ExtendedAPIdevelopmenttoolsandcontrolanditseaseofmanagement.
• UCSSupportforAnalytics-Phase-1 viaPDMS-SP-cloud:CustomerscannowconfigureanalyticsontheVVXbusinessmediaphonetoallowthephonetosenddevicedetailstotheanalyticsserviceinthecloud.Benefit:Offeringeaseofmanagementandprovidingacloud-basedtooltoviewdevicestatusandperformtroubleshootingactivitieslikeremotepacketcapturesandlogcollection.
• BroadSoft SelfPresenceIndication:CustomerswhouseBroadSoftUC-Onecannowseetheirownpresencestateaswellasthepresence
stateoftheircontacts.Benefit:Apresence“ball”isnowaddedtothetoprightofthedisplaytoshowthecurrentpresencestateasdeliveredbytheBroadWorksserver.EnablinguserstoseethecurrentpresencestateisbasedontheaccountthatisusedforUC-Oneregistrationthisnowofferseaseofmanagementtotheusers.
• EnduserdatacollectionviaattachedUSBdevice:CapabilitytocollectlogdataviaUSBmemorysticksBenefit:Improvessupportabilityandreducescosttosupportbyremovingtheneedforsupportpersonneltohavedirectaccesstoadevicethatneedslogstobecollectednowofferingmoreeaseofmanagement.
• CTIviauaCSTA(useragentComputerSupportedTelecommunicationsApplications)inlinewithTR-087:WhenPolycomphonesare
configuredtouseuaCSTAwithaCSTAserver,enduserscanremotelycontrolthephoneandaccessphoneservicesusingacomputertelephonyintegration(CTI)applicationontheircomputer.TouseCSTA,theITManagerwillneedtosetupaCSTAaccountanddeployCTIapplicationstotheendusersPC.Benefit:EnablesupportforuaCSTAofferingsimplifiedoperation.
Polycom UC Software Feature Summary
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SkypeforBusinessfeatures
• SfBHybridLineRegistration:AllowsyoutoregistertheVVXbusinessmediaphoneviahybridlineregistrationenablesyoutoregisteraSkypeforBusinessserverononelineandOpenSIPserverontheotherline.TheSkypeforBusinesslinewillalwaysbeonlineoneandwillbetheprimarylineforthedevice.Benefit:Allowstheuseofdifferentservicesforconferencingor,whenconfiguredwithaseparatephoneline,touseadifferentserviceforexternalcallsofferingsimplifiedoperation.AlsoduringaphasedmigrationtoSfB,hybridregistrationallowscustomerstodeployphonesinmultipleenvironments,simplifyingtheoverallrolloutprocess.
• SfBVVXFailover/Fallback:WhenVVX businessmediaphonegetsunregisteredduetoanoutageandtheSkypeforBusinessserverisnot
reachableforaspecifiedintervaloftime,thephonefailoverstoanalternatePSTNgatewayserver.ITManagersnowcanconfigurethephonetosupportthisfeature.Benefit:ReducesthecosttosupportSfBfailoverasitisnotnecessarytohavefullbranchofficeresiliencyhardwaresupport.AsimplePSTNgatewaycanbeusedtohandleoutgoingcallsintheeventthereisaproblemwiththeSfBservice.
• SfBReverseNameLookupsupportforincomingcalls,calllogsandvoicemail:TheVVXphonesarenowconfigurabletodisplayincoming
callernamesandoutgoingcallers’names,andthesourcethephoneobtainsnamesfrom.Benefit:WhenacallcomesinthatonlyhasnumberinformationandnocallerIDinformation,thephoneisabletolookuptheuserthatisassociatedwiththatnumberandpresentmorecompletecallerIDinformationratherthanjustdisplayingaseriesofdigits.Thisfunctionalityextendstocalllogsandvoicemailssoevenifacallismissed,amoreuser-friendlyIDisshowninthecalllog.
• ImprovedWebSign-In experience:Endusersarenowenabledwithasecuresign-infromabrowseronthecomputerormobiledevice.ThephonegeneratesauniquepairingcodeusedtosigninonasecureOffice365website.FormoreinformationaboutWebSignIn,refertoWebSignInforSkypeforBusinessOnline.Benefit:Enableenduserstohaveasecuresigninfromabrowserofferingimprovedsecurityandconvenience.
5.7.0 Release(Dec13-2017)OpenSIP-Features
• BluetoothSmartphone Pairing:PolycomUCSoftwarenowallowstheusertopairtheirsmartphonewithaVVX600orVVX601phoneusingthebuiltinBluetoothradioonthebusinessmediaphone.Theusercananswer,reject,orendacall,dialDTMFdigits fromVVXphonesbysettingtheVVXphonesasanaudioterminationdevice.Benefit:ImprovedproductivityenablingtheenduserstopairtheVVXbusinessmediaphonewiththeirsmartphone.
• OpenSIPBroadSoft UXTheme:OnVVX300,400,500,and600seriesbusinessmediaphones,enduserscanchooseathemeforthephone
thatcontrolsthewaytheiconsandscreensdisplay.Enduserscanchoosefromthefollowingthemes:Classic(default),Modern(onlyonVVX500/501and600/601),BroadSoft(availablewhensignedintoyourBroadSoftaccount)Benefit:ImprovedproductivityenablingtheenduserwithoptionstoselecttheirpreferenceofVVXdisplaythemes.
• Enhanced911LocationSupport:ThisE.911featureallowstheadministratortoconfigureasourcefromwhichthephoneobtainslocation
information,whichallowsthephonetoshareitslocationdetailswith911operatorsdispatchingemergencyservices.Benefit:Improvedsafetyandsecurity:whensomeonedials9-1-1fromaVVXBusinessMediaPhone.Providinganautomateddeterminationofthelocationofphonesconnectedtotheenterprisenetwork&routesthe9-1-1calltotheappropriatePublicSafetyAnsweringPoint.
• OpenSIPSupportforOpenLDAPdirectoryprotocol: Enduserscannowconnectphonestoacorporatedirectoryserverthatsupportsthe
LightweightDirectoryAccessProtocol(LDAP)wenowhavetheabilitytoconnecttoacorporatedirectorythatmakesuseoftheOpenLDAPprotocol.Benefit:Savestimefortheendusersviathecorporatedirectoryonthephones.Easysearchforcontactsinthedirectory,placecallstodirectorycontacts,andsaveentriestothelocalcontactdirectoryonthephone.
• AS-SIP/MLPPSupport:Whenconfigured,VVXphoneswillnowutilizeMulti-LevelPrecedenceandPre-emptionaspartoftheAssured
Services–SIPtoallowcallstobetaggedwithapre-emptionlevel.Benefit:Savestimebyensuringimportantcallscanalwaysgetthroughinenvironmentswherethisisimportant.
• EmergencyIMDisplay:Whenconfigured,VVXphonesinGenbandwillnowautomaticallydisplayinanon-screenpop-upanyInstant
MessagessenttothephoneusingSIPmethodMessagethathasthepriorityheadersetto“Emergency”
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Benefit:Improvessafetywhensendingimportantnon-audiblemessagetoalluserstoalertthemofanemergencysituation(suchasanactiveshooterinthebuilding),VVXbusinessmediaphonescannowshowthemessagewithoutrequiringuserstonavigatetotheIMmessagecenter.
• AssignEFK toLineKeys:WhenadministratorswishtomakeuseofEnhancedFeatureKeys(EFKs)theycannowassignanEFKtoan
availablelinekey,asopposedtoasoftkeyposition.Benefit:ImprovingproductivityandsavestimeenablingVVXbusinessmediaphonestousesoftkeyslots,keepingmorefunctionalityonthemainscreenandreducingtheneedforuserstonavigatethroughmultiplelayersofsoftkeys.(Usingsoftkeysisstillanoption.)
• UserControlofAcousticFence:WhenAcousticFenceisconfigured,itisnowpossibleforenduserstoenableanddisablethefeature
throughamenuoption,ratherthanrequiringanadministratortomakeaconfigurationchange.Also,thedefaultstateofacousticfencehasbeenchangedto“enabled”.Benefit:Improvesproductivitybyusingtheacousticfencefeaturewithoutadminintervention,whilestillallowingthemtodisablethefeatureifcircumstancesrequireit.
• NewUIforOffhookdialing:Whengoingoffhook,allVVXphonescannowbeconfiguredtoremainontheidlescreenview,insteadof
immediatelyswitchingtothedialerview.ThisallowsausertoselectfromtheirconfiguredfavoritesormonitoredBLFlines withouthavingtopressanextrakeyfromthedialerview.Iftheuserstartstoenteranumberfromthekeypad,thescreenautomaticallyswitchestotheregulardialerview.Itautomaticallyswitchesbacktothelineviewifallthenumbersaredeleted.Thesoftkeyspresentedwhengoingoffhookarethesameasthosepresentedinthedialer,soitisstillpossibletoaccessrecentcalls,directoriesetc.Benefit:SavestimeandprovidesquickaccesstospeeddialsandBLFlineswheninitiatingacall.Italsoallowsforquickertransferstofavoritesasthelineviewalsopresentedwhenatransferisinitiated.NotethatthisfeaturewaspreviouslyavailableonlyonVVX50x/60xphones.
• NewUIforin-progresscalls:ToallowuserstoseethestateofBLFlinesorthepresencestateoffavoriteswhileinanactivecall,allVVX
phonescannowbeconfiguredtoremainonthelineviewscreenwheninanactivecall.Theimportantcallinformation(activeline, farendidentificationandcallduration)isnowpresentedinthetopribbon(wherethedateandtimeareusuallydisplayed).Thesamesoftkeysthatappearinthenormalactivecallwindowarepresented.Benefit:AllowsusersoftheVVXphonestheabilitytoseethestatusofalllineswhileimprovingtheirproductivitywhileinanactivecallwithouthavingtointeractwiththephoneUI.NotethatthisfeaturewaspreviouslyavailableonlyonVVX50x/60xphones
• FactoryResetWithoutAdminPassword:Whenconfigured,itisnowpossibleforVVXphonestoberesettofactorydefaultswithoutthe
userknowingtheAdminpassword.AnewFactoryResetoptionhasbeenaddedundertheBasicSettingsmenu.Benefit:ImprovesproductivityandsavestimefortheendusersbyallowingthemtoresettheirVVXphonetofactorydefaultsintheeventofaproblemwithouthavingtosendanadministratortothephoneorhandingouttheadministratorpasswordtotheenduser.
• DNSCacheOverrideofnetworkDNS(A-Record): ItisnowpossibleforVVXphonestousecachedDNSrecordsratherthanrelyingontheA-
recordsobtainedfromanetworkDNS.Benefit:AidsinmanagingredundancyserversbyallowingtheURLaddressofthelocalgatewaytobestoredinthephonesconfigurationasalocallycachedaddress.SavestimewhileusingthecachedDNSrecords.
SkypeforBusinessfeatures
• CommonAreaPhone(forOn-PremiseandOnline):TheVVXphonescannowbeconfigured/administeredasCommonAreaPhone(CAP)usingtheweb-UItool,settingaconfigurationparameterorbyusingthephones’userinterface(UI).Benefit:CommonAreaPhonescannowbeadministeredattheend-pointinsteadoftheserverincreasingproductivityandsavestimefortheITmanager.
• HotDesking:HotDeskingenablestheendusertosignontoaphoneasaguest.ThiscanbedoneforphoneswithregularSfBaccountsor
forCommonAreaPhones.Thisisacommonrequirementforenterpriseswhereemployeestraveltoremotebranchesonaregularbasis,orshift-workers.Benefit:Savingtimewhileofferingthecapabilityofswitchingsign-inbetweentheCAP/HostusertoHotdeskuserandviceversa.
• ManualBToEPairing:TheBetterTogetheroverEthernetconnectorapplicationcannowbepairedwithaphoneusingapasscode.This
allowspairingevenwhenthePCisnolongerconnecteddirectlytothephone’spassthroughEthernetport.ThisnewmanualpairingextendstheBToEapplicationwithlimitedsupporttoaCitrixVDIXenDesktopdeployment.
Polycom UC Software Feature Summary
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Benefit:ImprovesproductivityviatheenhancedBToEUXDbyextendingappropriateSkypeForBusinessclientfunctionalitywiththephoneacrossnetworks.
• SfBWebProxysupport(WPAD):WPADisamethodusedbyclientstolocateaURLofaconfigurationfileusingDHCPand/orDNSdiscovery
methods.Benefit:WPADenablestheITAdmintosavetimewhileconfiguringtheHTTPproxysavingthemtimetousetheproxytosendallHTTP/HTTPStrafficviatheproxy
• SILKCodec:(VVX501and601only):AninternetwidebandaudiocodecforuseinVoIP.Itoperatesatfourdifferentsamplingrates:8kHz
narrowband,12kHzmediumband,16kHzwideband,and24kHzsuperwideband.Theseallowforthecaptureofhigherfrequencies,whichprovidefullersound,whilealsoallowinginteroperabilitywiththephonenetwork.SILKhasautomaticdetectionofsuperwidebandaudioandcandownsampletowidebandifthereisnobenefittotheinclusionofthehigherfrequencies.Benefit:Provideshighqualityaudioinbandwidthrestrictednetworks.
5.6.0 Release(July20-2017)
OpenSIP-Features
BroadSoftServerSupportedDirectories• GroupDirectory:Thisdirectoryenablestheendusertoviewthecontactdetailssuchaswork,extension,andmobilenumbersofcontacts.
Youcanplaceacalltoanyoneintheuser'sgroupwithintheenterprise.ThegroupdirectoryiscreatedandmaintainedbytheadministratorontheBroadWorksserver.Benefit:Thefeatureimprovestheenduserexperienceandefficiencywhilesavingtime
• GroupCommonDirectory:Thisdirectoryenablestheendusertoviewthecontactdetailssuchasnamesandphonenumbersofcommon
contactsfromvariousgroupswithinanenterprise.TheGroupCommondirectoryisasubsetoftheGroupdirectoryandiscreatedandmaintainedbytheadministratorontheBroadWorksserver.Benefit:Improvesenduser’sdirectorysearchefficiencywithintheenterprise.
• EnterpriseDirectory:ThisdirectoryenablestheendusertosearchandviewActiveDirectoryglobaladdresslistofanenterpriseand
BroadSoftcalllist(enterprisedirectoryandpersonalnumberlists).Endusescanquerybyfirstname,lastname,anddepartmentandaccesscontactinformation.>>WMThiswaspreviouslysupportedinUCSBenefit:Improvedaccuracyandefficientsearchcapabilityusingvariouscriteriasearchtechniqueswithintheenterprise.
• EnterpriseCommonDirectory:Thisdirectoryenablestheendusertoviewthecontactdetailssuchasnamesandphonenumbersof
commoncontactswithinanenterprise.TheEnterpriseCommondirectoryisasubsetoftheEnterprisedirectoryandiscreatedandmaintainedbytheadministratorontheBroadWorksserver.Benefit:Improvedsearchefficiencysavingtimewithintheglobaladdresslistintheenterprise.
• PersonalDirectory:Thisdirectoryenablestheendusertoviewthecontactdetailssuchasnamesandphonenumbersofthecontactsin
theuser’spersonaldirectorystoredontheserver.Whenthisdirectoryisenabled,userscanselectcontactsfromtheBroadSoftPersonalDirectoryandaddtothelocaldirectory.EnduserscanviewcontactdetailsofusersinpersonaldirectoriesstoredontheBroadWorksserver.TheycanalsoselectandstorethecontactsfromBroadSoftPersonalDirectorytotheirlocaldirectory.Benefit:ThefeatureimprovestheimportcontactsprocessfromtheBroadSoftservertothelocaldirectoryenablingefficiencyandaccuracy.
FederalInformationProcessingStandardComplianceSupport(FIPS140-2):PolycomUCSoftwareallowstheenduser’sphonetoworkseamlesslywhenusingtheFederalInformationProcessingStandard(FIPS140-2)compliantcryptography.AnadministratorcanconfigurethephonetousetheFIPS 140-2 compliant cryptography using the device.sec.TLS.FIPS.enabled configuration parameter. NOTE: This feature is only available on thefollowingmodels:VVX101/150/201/250/300/301/310/311/350/400/401/410/411/450/500/600.ItisNOTavailableontheVVX501orVVX601.Benefit:Improvedincreasedsecurityfeatureenablingnetworklevelefficiency.
Two-Way ActiveMeasurementProtocol:ThePolycomUCSoftwaresupportstheTwo-WayActiveMeasurementProtocol(TWAMP)protocoldefinedinRFC5357Thisallowsthemeasurementoftheround-triptimetocheckthenetworkperformancebetweentwonetworkdevicessuchasanSBCandaVVXphoneusingTWAMPControlandTestprotocols.TheTWAMPControlprotocolallowsyoutosetupthetestsessionusingTCPwhereas,theTWAMPTestprotocoltransmitandreflectstheperformancemeasurementpacketsusingUDPfortestsessions.Benefit:Enablingincreasedsecurityandnetworkperformance.
Polycom UC Software Feature Summary
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CallerIDDisplayfromtheSIPInvite:ThisfeatureenablestheendusertospecifywhichSIPrequestandresponsemessagestousetoretrievecallerIDinformationandspecifytheirpriority.Benefit:Allowsreal-timecallerIDinformationviaSIPinvite.
BroadSoftServerBasedCallWaiting:Theserver-basedcallwaitingfeatureenablestheservertomanageincomingcallswhileauserisinanactivecall.Whenauserchanges,thecallwaitingstate,thephonesendsarequesttotheservertoupdatetothenewstate.Benefit:Simplewaytomanageincomingcallsviatheserver-basedcallwaitingfeature.
Callwaitingalerts:Enduserscanconfigurephonetosupporttheserver-basedcallwaitingfeaturethatenablestheservertomanageincomingcallswhileauserisinanactivecall.Benefit:Thisallowsuserstomanageincomingcallswithintheenterprise.
BroadSoft ServerBasedLast CallReturn:TheLastCallReturnfeatureallowstheusertoredialthelastreceivedcall.Usingthisfeature,userscanredialthelastnumberdialedfromanydeviceconnectedtothesamelineorregistrationbypressingtheRedialbutton.Benefit:ThisfeatureimprovestheadminuserexperienceandefficiencyofthecalllistsstoredontheBroadWorksserver.
RemotePartyDisconnectAlertTone:Theendusercanconfigurethephonetoplayatonetoalerttheuserwhentheremotepartyornetworkdisconnectsinanactivecall.Benefit:Thisfeatureimprovesendusersexperienceandefficiencytocreateaspecifictoneforanalertofdisconnectedcalls.Thisfeatureisidealforuserswithimpairedvision
SecurityImprovements:UpdatetoOpenSSLLibrary:TheOpenSSLlibraryusedinUCSoftwareisbeingupgradedtoamorerecentversion.ThisnewversionincludesthelatestfixestothelibraryaswellasintroducingsupportforTLS1.1/1.2toUCSoftware.Benefit:IncreasingsecurityforVVXBusinessMediaPhones.
VVXD60Features
FlexibleLineKey(FLK)supportwithVVXBusinessMediaPhone:ThePolycomUCsoftwarenowsupportsFLKontheVVXbusinessmediaphonewhentheVVXD60BaseStationispairedwiththeVVXbusinessmediaphone.Benefits:Allowsuserstohavefullcontroloverwhatelementsappearwhereonthephone,leadingtoimprovedjobperformanceandusersatisfaction.
VVXBusinessMediaphoneandVVXD60BaseStationPairingviaMACAddress:ThePolycomUCSoftwareallowsyoutopairtheVVXD60BaseStationwiththeVVXbusinessmediaphonebyupdatingtheconfigurationparameterVVXD60.base.macorbymanuallysettingtheMACaddressonVVXbusinessmediaphone.EndusersmustensurethattheVVXD60BaseStationandtheVVXbusinessmediaphoneareonthesamesubnet.Benefit:Thefeatureimprovestheenduserexperience,savingtimeandefficiencyforeasypairingtotheVVXD60basestation.
VVXD60BaseStationManualPairing:Administratorscancontrolwhetherusersareallowedtomanuallypairandun-pairabasestationwithaVVXbusinessmediaphone.Thefollowingoptionsareprovided:
1. PairOnly2. Unpairabasestationonly,3. Pairandunpairabasestation.
Further,anenduserwillnowhavetheabilitytopairandunpairabase-stationandVVXdirectlyfromthephoneUI.Benefit:Improvingefficiencyandsavingtimewhileofferingtheabilitytomanuallypairand/orunpairaVVXD60basestation.
HandOffBetweenVVXD60HandsetsandVVXBusinessMediaPhones:WhentwinnedVVXD60handsets:WhentwinnedVVXD60handsetsareconnectedtothehostVVXbusinessmediaphone,thepullbackorhandofffeatureofacallansweredontheVVXD60handsetorthehostVVXbusinessmediaphoneisavailable.Thisfeatureisavailableforlocalsharedlines(VVX+DECTlines).Benefit-ProvidesmoreseamlessworkflowoperationforD60deviceswithintheenterprise
RegisterHandsetsforVVXD60BaseStation:AminimumofoneandamaximumoffivehandsetscanbeconfiguredforaVVXBaseStation.Afterreachingthemaximumlimitofhandsets,theVVXD60BaseStationandtheVVXbusinessmediaphonedoesnotprovideanymechanismtoregisteranewhandset.Benefit:Improvedefficiencyandexpendingthecapabilitiesbyallowingupto5VVXD60basestationstoberegisteredtoasingleVVXBusinessMediaPhone
Polycom UC Software Feature Summary
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SkypeforBusinessfeatures
SecureSingleSign-OnwithThird-PartySupportingSolutions:(SSO):AthirdpartySingleSign-On(SSO)actsasamediumbetweenanactivedirectoryandapplicationssuchasOutlookCalendarandSkypeforBusinessandenablesyoutologintotheapplicationssecurely.Polycomphonessupportthird-partySSOsolutionssuchasOktatoprovidesecuresinglesign-ontocloud-basedapplicationssuchasMicrosoftExchangeandSkypeforBusinessBenefit:ThirdpartysinglesignoncapabilityforSkyeforBusiness.
SkypeforBusinessConferenceonVVXPhones:ThePolycomUCSoftwareprovidesaone-touchJoinbuttononthephone’sscreen.ThisbuttonallowsyoutojoinaSkypeforBusinessconferenceinafederatedenvironment,evenifyouhaven’tconfiguredTransportNeutralEncapsulationFormat(TNEF).Benefit:OnetouchjoincapabilityviafederatedSfBenvironment
DeviceLockEnhancements:TheDeviceLockfeatureincludesthefollowingmodificationsandenhancementsforthe5.6.0release:• Signinnameandregisterednumberisdisplayedonthelockscreen• Thesigned-inuser’sMicrosoftExchangeorpublicwebsitephotodisplaysontheLockscreenforVVX400,500,and600seriesbusiness
mediaphones.• TheendusercanentertheirlockcodedirectlyontheLockscreen.• InBToEmode,thephonenolongerlocksorunlocksautomaticallywhenthestatusofconnectedandpairedcomputerchangesbetween
activeandinactive.Thephoneonlylocksorunlockswhenthecomputerlocksorunlocks.• Theparameterfeature.deviceLock.enablenolongerrequiresareboot.• Theproceduresforunlockingthephoneandresettingthelockcodewereupdated.
Benefit:Variousdevicelockenhancementcapabilities.DialPlanNormalization:ThisSkypeforBusinessfeatureenablestheendusertoconfiguredialplansontheSkypeforBusinessserverorontheirprovisioningserver.Benefit:VariousdialplancapabilitiesforSfBendusersviaprovisioningprocess.
MultipleEmergencyNumberDialPlan:WhenregisteringPolycomdeviceswithSkypeforBusiness,administratorscanconfiguremultipleemergencynumbersontheSkypeforBusinessserver.WhenthesenumbersareconfiguredontheSkypeforBusinessserver,userscanmakecallstotheemergencynumbersfromtheSkypeforBusinessclientorfromaphone,evenwhenthephoneislocked.ThisallowsenterprisesthatoperateindifferentareaswithdifferentemergencynumberstoworkonasingleSkypeforBusinessinstance.Benefit:Easysimpleemergencydialcapabilitiesforendusersevenwhenthephoneislocked
SkypeforBusinessUserInterfaceEnhancements:TheuserinterfaceforVVX4xx,5xx,and6xxseriesbusinessmediaphonesnowmatchthethemeusedintheSkypeforBusiness2016client.ThisfeatureisenabledbydefaultonsupportedphoneswiththeSkypeBaseProfileorSKU.Benefit:SfBUIenhancementsmatchingtheSfBclientUI
SupportforSIREN7:TheSiren7codecisatransform-based,widebandaudiocodingformatthatprovidesanadditionalcodecoptionforuseinSkypeforBusinessenvironments.Benefit:Siren7providesmorecodecoptionsintheSfBenvironment
5.5.2Release(April2017)
OpenSIP-EndUserFeatures
OpenSSLUpgrade:ProvidessupportforlatestOpenSSLsecuritypackage.Whenconfigured,theidlebrowserwilldisplaywhenthephoneisidle,alongwiththeassociatedsoftkeys,andthenwhenthephonegoesoffhook,thebrowserremainsvisibleBenefit-Increasesoverallreliabilityandsecuritybyreducingpotentialhackingopportunities
DECTCDPSupport:SupportforCiscoDiscoveryprotocolBenefit-Helpsendpointdiscovernetworktopologytosimplifyadministrationandfasterdeploymentbyautomaticallyconfigureitselffornetworkperformance.
DECTBLFfunctionality:AllowstheVVXD60tohaveabusylampfield(BLF)configuredandsharedbetweenVVXBenefits-AllowsadminstafftouseBLFtoknowiftheVVXD60userisavailableorbusy
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D60enhancements:5.5.1Release(December-2016)
SkypeforBusinessfeatures
QualityofExperience(QoE)withSkypeforBusiness:QualityofExperience(QoE)monitoringissupportedinSkypeforBusinessenvironments.Benefit–QualitymonitoringcapabilitieshelpsITdiagnosecallqualityissuesresultingfromnetworkissues.
SkypeforBusinessUIEnhancements:NewiconsanduserinterfacematchthelookandfeelofSkypeforBusinessClient/Windows10.Benefit–TheuserexperienceinboththeVVXphoneandtheSkypeforBusinessclientmatchmoreclosely.
BToEManualPairing:ConfiguringtheBetterTogetheroverEthernet(BToE)applicationofferstheadditionalchoiceofmanuallypairingusinganauthenticationID.Benefit–SupportcertainBToEconfigurationscenarioswhenthereisnowiredEthernetportonthemachinerunningtheBToEclient
DeviceLock(SkypeforBusiness):Enduserscanlocktheirphonestokeepotherusersfromusingtheirphones.Ausercaneitherlockthephonefromthephone’sUIorwiththeSkypeforBusinessclientwhenconnectedwithBToE.Whilethephoneislocked,predefinednumberscanstillbecalledfromalistofnumbers(Security,forexample)Benefit–Increasingsecurityvialockingcapabilityofenduserswhiletheyleavetheirdesk.
LogUpload:Logscanbeuploadedtoatargetedserverwithoutenduserinvolvement.Benefit–ITcandiagnosephoneissueswithoutvisitingtheuser’sphonelocationorhavingtowalkanenduserremotelythroughtheloguploadprocess
PINAuthenticationsupportinO365:Improvedsign-inauthenticationusingAzureActiveDirectoryAuthenticationLibrary(ADAL)Benefit–PINAuthenticationisincreasingsecurityenablingefficientloginprocedureforendusersusingtheirVVXphonetoOffice365.
DistributionListExpansion:Abilityforusertoexpandgroupsonthephone’sUItodisplayindividualmembersofthegroupBenefit–TheDistributionlistimprovingaccuracyoftheUItoexpandthegroupsandimprovinglistnavigation
5.5.0 Release(May20-2016)
OpenSIP-AdminFeatures
IMS:IPMultimediaSubsystem(IMS)providesaframeworkfordeliveringIPmultimediaservices,particularlyforuseinsituationswheremobileand
fixedlinenetworksinteroperate.AsofUCS5.5.0,UCSoftwarerunningonVVXBusinessMediaphonesarenowcapableofsupportingbasicIMS
interworking.ThisfeatureimplementsthemajorRFCsandspecificationtoallowVVXphonestointeroperatewithmostIMScores.
Benefit:AllowsVVXphonestooperateinenvironmentswhereitiscriticalforanendtoendoperationofmobileandlandlinestooperateinasingle
deployment.
IPv6Support:WithIPv4isoutdatedandmorenetworkcomplexityisnowrequiredtoenableaddressestobeused.VVXPhonesarenowsupport
threedifferentaddressingmodes:
• IPv4Only
• IPv6Only–PhoneonlyuseIPv6addressesandIPv6basedfunctionalitylikeDHCPv6
• DualIPv4/IPv6Mode–Phonechosetheappropriateaddressingmethodbasedonpreferencesconfigured.
Benefit:Providesfutureproofingfornetworkupgradesandallowsthephonestobeusedinamixedenvironment.TR069Support:TR-069isatechnicalspecificationpublishedbytheBroadbandForumthatdescribesabi-directionalprotocolthatcanbeusedto
provisionequipmentinstalledincustomerlocations.FromUCS5.5.0,VVXBusinessMediaPhonesarecapableofacceptingconfigurationinformation
fromaTR-069compliantAutoConfigurationServer.Thisallowsphonestobeconfiguredusingthesameserverthatmightbeusedtoconfigure
Polycom UC Software Feature Summary
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devicessuchassettopboxes.
Benefit:AllowsprovisioningofVVXphonesviaaTR-069compliantservice,expandingtheoptionsforprovisioningsolutions.
OpenSIP-EndUserFeatures
SupportforBroadSoftFlexibleSeating:Theflexibleseatingfeatureallowsausertologintoaphoneconfiguredasahostandhave“their”settings
appliedtothatphone.WithinBroadWorks,aguestprofileiscreatedthatcanmatchtheregularprofile.Whenloggingin,thisguestprofileisusedto
changetheconfigurationsettingsofthehostphone.AnyBroadSoftcontactinformation,anyfeaturesthatareconfigured(includingBLFlines)appear
onthehostphone.Fromthatpointonthephonebehavesexactlyasifitweretheuser’sregularphone.Callstotheusersregularnumberalertonthat
phone,andanycallsmadehavetheuser’sregularcallID.ItisalsopossibletocreateaPINwithinBroadWorksthatcanbeusedtopreventan
unauthorizedpersonloggingtheuseroffthephone
Benefit–ExtendstheexistingBroadSoftHotelingfeatureintoatrueHot-deskingcapability.BroadSoftenhancedExecutive-Assistant/Adminfeature:IfconfiguredonBroadWorksandtheappropriateservicesareassigned,VVXphonescan
nowbesetuptobeeitheranExecutiveoranAssistant/Admin.ThisfeatureallowsExecutivestofiltertheircallstotheirassistant,leavingthemfree
todealwithimportantissueswithoutbeingdisturbed.UnlikeDND,thereissomeonetoanswerthosefilteredcallsand,ifnecessary,bringthe
executiveintothecall.TheAssistantisalsoabletoinitiatecallsonbehalfoftheexecutiveandoncetheyareestablished,handoffthatcalltothe
executive.
Benefit–EstablishesatrueExecutive-Assistantrelationshiptoalloweasiermanagementofcallsforbusyexecutives.NewUIforOffhookdialing:Whengoingoffhook,VVX500andVVX600phonescannowbeconfiguredtoremainontheidlescreenview,insteadof
immediatelyswitchingtothedialerview.ThisallowsausertoselectfromtheirconfiguredfavoritesormonitoredBLFlineswithouthavingtopress
anextrakeyfromthedialerview.Iftheuserstartstoenteranumberfromthekeypad,thescreenautomaticallyswitchestotheregulardialerview.
Itautomaticallyswitchesbacktothelineviewifallthenumbersaredeleted.Thesoftkeyspresentedwhengoingoffhookarethesameasthose
presentedinthedialer,soitisstillpossibletoaccessrecentcalls,directoriesetc.
Benefit:ProvidestheVVX50x/60xphoneswithaquickwaytoaccessspeeddialsandBLFlineswheninitiatingacall.Italsoallowsforquicker
transferstofavoritesasthelineviewalsopresentedwhenatransferisinitiated.
NewUIforin-progresscalls:ToallowuserstoseethestateofBLFlinesorthepresencestateoffavoriteswhileinanactivecall,theVVX50xandVVX
60xcannowbeconfiguredtoremainonthelineviewscreenwheninanactivecall.Theimportantcallinformation(activeline,farendidentification
andcallduration)isnowpresentedinthetopribbon(wherethedateandtimeareusuallydisplayed).Thesamesoftkeysthatappearinthenormal
activecallwindowarepresented.
Benefit:AllowsusersoftheVVX50x/60xphonestheabilitytoseethestatusofalllinestheyareresponsibleforwhileinanactivecallwithouthaving
tointeractwiththephoneUI.
ModernThemeforVVX50x/60xUserInterface:TheuserinterfacesontheVVX50xand60xphoneshavebeenupdatedtoprovideamoremodern
theme.Thismodernthemeupdatestheiconographyandcolorschemewhilekeepingthesameflowandoperationofthephone.Thephonemaybe
switchedbetweenthemodernandclassicthemeeitherthroughconfigurationorviaanoptioninthesettingsmenu.
Benefit:ProvidestheVVX50x/60xphoneswithamodern,cleanuserinterfacewhileretainingallthefamiliarcallflowsfortheclassicVVXinterfaceto
limitimpactontraining.
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5.4.1A Release (12/10-2015) HardwareSupport
SupportForDECTVVXD60Hardware:SoftwaresupportfornewVVXD60.Benefit–AllowsDECTphonestobeused.
5.4.1 Release (12/09-2015) HardwareSupport
GAForVVXRefresh:SoftwaretosupportlatestrefreshedVVXhardware(VVX301,311,401,411,501and601).Benefit–AllowslatestVVXphonestobeused.
EndUserFeatures
AnswercallsonLockedPhones:Whenphonesarelocked,itisnowpossibletoanswerincomingcallswithoutfirsthavingtounlockthephone.Benefit–Ensuresthatcallscanbequicklyanswered,evenifthephoneislocked,preventingimportantcallsfrombeingmissed.
Lync/SkypeforBusinessSharedLineSupport(Basic):AllowVVXphonesinLync/SkypeforBusinessdeploymentstosupportbasicsharedlinefunctionality.Callsmadetothesharedlinegroupringonalldevicesthathavethesharedlineallocatedtothem,andanyusercananswerthecall.Outgoingcallscannotbemade.Benefit–Allowsmorethanoneusertomonitorincomingcallsonasingleline.
Lync/SkypeforBusinessFlexibleLineKeyEditor:AllowendusersofVVXphonesinLync/SkypeforBusinessdeploymentstoarrangeLynccontacts,OutlookContactsandBoss-AdminkeysandplacetheminanylinekeypositionincludingExpansionModules.Benefit–Allowsuserstohavefullcontroloverwhatelementsappearwhereonthephone,leadingtoimprovedjobperformanceandusersatisfaction.
SmartSearch:AllowssearchingbasedonpredictiveT9-likecapabilitiesintheLyncdirectory.Userssimplystartenteringthefirstfewdigitscorrespondingtoacontactname(forexample,Smithwouldbeenteredas7-6-4-8-4)andthephonesearchLynccontactsbasedonthat.Benefit–Simplifiessearchingandimprovesthespeedandusabilityofthesearchfunction,particularlyonnon-touchphones.
AdministratorFeatures
BToEsupportonWindows10:TheBToEhelperapplicationcannowbedeployedonPCsrunningthelatestWindows10operatingsystemBenefit–AllowsthelatestPCsshippingwithWindows10touseBToEwithPolycomVVXBusinessMediaphonesrunninginaLync/SkypeforBusinessenvironment.
Lync/SkypeforBusinessCryptoLineImprovements:VVXphonesnowsendthesameCryptolinesasPolycomCXphonesandMicrosoftLyncclientswhenoperatinginaLync/SkypeforBusinessdeployment.Benefit–ImprovesinteroperabilityandsecuritybetweenCXphones,Lync/SkypeforBusinessclientsandVVXphones.
5.4.0A Release (09/11-2015) SmartLogin:Endusersonlyseetheloginmethodsthatareavailableontheirnetwork.Forexample,PinAuthenticationloginissuppressedifthephonerecognizesthatyournetworkdoesn’tsupportit.Benefit–Simplifiesloginprocessforendusers.
LyncStatusScreensEnhancements:CriticalOffice365configurationparametersaredisplayedusingthewebbasedUserInterface.Benefit–Improvestheabilitydiagnose,troubleshootandmanageOffice365features.
Office365Manageability:PhonescanbeconfiguredusingtheOffice365interfacewithouttheneedforaseparateprovisioningserver.AllprovisioningandmanagementofthephoneperformedviaOffice365.Benefit–ProvidessimplerphoneconfigurationviatheOffice365interface.
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BToESingleInstallation:AdministratorscaninstalltheBToEapplicationtotheuser’scomputerwithasingledownloadpackage.Benefit–ProvidessimplerinstallationofBToE.
LaunchWebConfigurationUtilityviatheBToEApplication:AdministratorscanlaunchtheBToEapplication,thenaccessandmanagesettingsintheWebConfigurationUtilitydirectlyfromtheBToEapplication.Benefit–ProvideseasyaccesstomanagesettingsintheWebconfigurationtool.
Office365UserMigration:AdministratorscanmigrateuserinformationfromaLyncon-premisessolutiontoanOffice365on-linesolution(andviceversa).AdministratorscanswitchbetweenLync/SkypeForBusinessonpremiseandSkypeForBusinessOffice365on-linedeploymentswithoutinterruptingservices.Benefit–Provideseasiermigrationofusersfromonesystemtoanother.
Office365ManualTimeZoneChange:Usersareabletomanuallychangetheirtimezonewhenloggingontotheirphones.Thisisarequiredstepforinitialstart-up,butisoptionalthereafter.Benefit–Allowsuserstochangetheirtimezoneuponinitialloginsothetimedisplayedontheirphoneisaccurate.
ComfortNoiseImprovements:Syntheticbackgroundnoise(alsoknownascomforttoneorsidetone)isusedtofilltheartificialsilenceduringatransmission.TheimprovementsincludetheabilitytopreventunwantedcyclingbetweenidleandactivecallaudiowhenComfortNoisepayloadtypes(perRFC2833)arechanged.ComfortnoisepacketsaresentautomaticallyinSIPmessagestoenableconsistentbackgroundnoiseforusers.Benefit–Improvescallqualityforbothparties.
ExchangeWebServicesforOffice365:Theusers’phonecanberegisteredwithExchangeon-linetoaccesscalendars,MessageWaitingIndicator(MWI)andcallloginformation.Benefit–ProvidesaccesstoOffice365services.
WildcardCertificates:Office365wildcardcertificateswithwildcardcharactersarenowsupportedforMicrosoftspecificdomains.Benefit–ImprovessecureaccesstoMicrosoftservers.
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5.4 Release (06/30-2015) Enduserfeatures–OpenSIPspecific(06/30-2015)
Enduserfeatures–Alcatel-LucentSpecificAdvancedConference:UsersregisteredwiththeAlcatel-LucentCTSservercaninitiatead-hocconferenceswithtwoormorecontacts,manageconferenceparticipants,viewarosterofparticipants,andjointwocallsintoaconferencecall.Whenenabled,userscanchoosealistofparticipantstoinvitetoaconferencewiththePush-to-Conferencefeature.ThisfeatureisnotsupportedfortheVVX101and201phones.Benefit–Providessimplerandbetterad-hocconferenceuserexperienceandperformancespecificallyforAlcatel-Lucentserverusers.
BargeInforBusyLampFieldLines:ThisfeatureenablesusersregisteredwiththeAlcatel-LucentCTSservertobargeinonactiveandheldcallsonBusyLampField(BLF)lines.BargeInisnotsupportedonVVX101,201,and1500businessmediaphones.Benefit–ProvidesbargeincapabilityforbusylampfieldlinesandoffersmoreflexibilityanduserexperienceforAlcatel-Lucentserverusers.
BridgeInforSharedCallAppearance:ThisfeatureenablesmultipleusersinaSharedCallAppearancegroupregisteredwiththeAlcatel-LucentCTSservertoviewandbridgeintoactivecallsonasharedline.BridgeInisnotsupportedforVVX101and1500businessmediaphones.Benefit–Providesasimplifiedwaytobridgeinadditionalusersonsharedcallappearancelines,enablingmoreflexibilityandbettercallexperienceforAlcatel-Lucentserverusers.
Dual-ToneMulti-Frequency(DTMF)Relay:ThisfeatureenablesusersregisteredwiththeAlcatel-LucentCTSservertopressDTMFdigitsduringanactiveaudioorconferencecalltoselectoptionsorentercodes.ThedigitsaretransferredinaSIPINFOmessagesovertheSIPsignalinginterface.ThisfeatureisnotsupportedforH.323calls.Benefit–Providesflexibilityduringaconferencecalltoselectoptionsorentercodesduringacall.
SharedCallAppearance:ThisfeatureenablessharedlineusersregisteredwiththeAlcatel-LucentCTSservertomonitorandbridgeintocallsonthesharedline.Eachlinesupports21callappearances.Thisfeatureisdisabledbydefault.ThisfeatureisnotsupportedonVVX101phones.Benefit–Thisallowsuserstosharelineswithotherusersforco-operativecallhandling.
VisitorDeskPhone:Thisfeatureenablesuserstologintoasharedphoneandaccesstheirpersonalsettings.Whenauserlogsintothesharedphone,theirpersonalsettingsareavailableandanychangestheusermakestophonesettingsarestored.Aftertheuserlogsout,anotherusercanloginandaccesstheirpersonalsettings.VisitorDeskPhoneisnotsupportedonVVX1500businessmediaphones.Benefit–Settinguppersonalsettingsonasharedphone.Idealfor“hotelingenvironments”.
GeneralUXImprovements-EndUserFeaturesProvidePasswordsecurityfortheSettingsà Basicmenu:Viaconfiguration,itisnowpossibletoprotecttheBasicsettingsmenuviatheuserpassword.Whenenabled,auserattemptingtoaccessthebasicmenunowpresentedwithaloginscreenrequestingapassword.Oncethecorrectpasswordisentered,accesstotheBasicsettingsmenuisprovided.Benefit–Inenvironmentswherenousercontrolisallowedoveranysettings,thisfeatureensuresthattheuserisstrictlyrestrictedfrommakingchangestothephoneunlesstheyknowtheuserpassword.
ImproveConsistencyofBackbuttons:AllscreensandmenuswithinUCSoftwarenowhaveaconsistentwayofexitingthescreen,ormovingupinthemenuhierarchy.Benefit–Previouslythereweremanydifferentwaysofleavingamenuscreen,someofwhichmaynothavebeenobvious,andtherewasnoconsistency.Thisimprovementprovidesamoreconsistentuserexperienceandresultinlessconfusionfortheuseroverhowthephoneoperates.
MovingtheDNDsoftkeydefaultlocation:ThedefaultlocationfortheDNDsoftkeyhasbeenmoved.ThisreducesthechanceofDNDbeingsetaccidentallywhentheusertriestoinitiateanewcall.Benefit–Reducestheincidenceof“false”DNDsetting.
StreamlineLoginsoftkeys(Lync):InaLyncenvironment,priortologgingin,theonlySoftKeythatisavailableisnowtheLoginkey.AllotherSK,whichare,bydefinition,non-functionalhavebeenremoved.Benefit–ReduceconfusioninuserswhenthetrypressingSKthatarenotactuallyvalidwhenthephoneisnotloggedin.
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OpenSIP-ITAdminspecificfeatures(06/30-2015)
GeneralImprovementsDirectoryImprovements–Uploading:ThePolycomdirectorycannowbeuploadedtoaserverbysendingachecksyncnotifymessagetothephone.Whentheappropriatemessageissent,thecurrentdirectorycontentssenttotheserver.Benefit–Allowssystemadministratorstogetthelatestversionoftheuserdirectorywithouttheuserhavingtomakeanychanges.Thisisparticularlyusefulinsituationswherethedirectoryfilesarenotgenerallyuploadedaftereachmodification.
DirectoryImprovements:Mergingofcentraldirectorywithlocaluserdirectory:Itisnowpossibletomaintainacommonuserdirectory(000000000-directory.xml)thatcanbemergedwithanychangestheusermakes.Thisallowsaformofcorporatedirectorytobecreated,whereanychangestothecommondirectory(0000000000-directory.xml)aremergedwiththelocaluserdirectory(MAC-directory.xml)Benefit–AllowsacorporatestyledirectorywithouttheneedtosetupanLDAPserveroruseacentralizeddirectoryservicelikeUC-OneorLync.
HomeScreenConfiguration:Itisnowpossibletoremoveanyofthedefaulticons(NewCall,DND,Forward,Messages,Applications,Settingsetc)fromthehomescreenviaconfigurationBenefit–Thisfunctionalityallowstheadministratortoconfigurefeatureavailabilitystrictlybasedonwhatthedeploymentneeds.Ifthephoneneedstobelockeddown,thesettingsmenucanberemoved,ifnoapplicationsorvoicemailserviceisprovided,theApplicationsandMessagesiconscanberemoved.Thissimplifiestheuserexperienceandresultinfewersupportcallsrelatedtofunctionalitythattheadministratordoesnotneed.
ImprovementstoVoiceQualityDiagnostics:ThecurrentlycalculatedMOS(MeanOpinionScore)valueisnowdisplayedonthemediadiagnosticspagewhenaVoiceQualityMonitoringlicenseisactive.IfnoVQMonlicenseisactive,thisvalueisnotdisplayed.Benefit–AllowssystemadministratorstoquicklyseeifthereareanyvoicequalityissueswithoutneedingtogointothefullVQMonsystem.
Administratorfeatures–Alcatel-LucentSpecificSIPInstanceSupport:Inenvironmentswheremultiplephonesareregisteredusingthesameaddressofrecord,thephonesaredistinguishedbytheirIPaddress.However,firewallssetupintheseenvironmentscanchangetheIPaddressesregularlyforsecuritypurposes.TheSIPInstanceSupportfeatureprovidessupportforusingtheSIPIPinstance,aparameterusedinthecontactheader,toidentifyindividualphonesinsteadofusingIPaddresses.Benefits-Administratorscanenablethisfeatureusingconfigurationfiles.
5.3 Release (03/27-2015) Enduserfeatures–OpenSIPspecific(03/27-2015)
UCS-VVXGeneralUIImprovements
Benefit-VVXGeneralUIimprovementsprovidesimplerandimprovedenduserexperienceandimprovedproductivity,suchasabilitytouseBLFinlargerhuntgroupsandoverallUIperformanceimprovements.InadditionthecapabilitytoallowApplicationsIcontoberemovedfromthehomescreen,allowincomingcallsNOTtodisplaythefullsplashscreen,thusensuringlinekeysarenothiddenandimprovelinelabelingtoallowelidingfromeithertheleftorrightofthelabel.
BLFGeneralImprovements:Improvestheperformancefortransferandsimplifiesthemechanismsofferingfewerkeypressestoperformtheoperation.Benefit–Providessimplerandbetteruserexperienceandperformance.
Builddistributionmanagement(Telstra):Thisfeatureallowsuserstohavecontroloverthedownloadofnewsoftware.Whennewsoftwareisavailableontheprovisioningserver,apopupnowappearsandtheendusercanchoosetoinstallthesoftwareorwaituntilalatertime.Iftheuserisnotpresent,thesoftwarewhicheventuallyautoinstalls.Benefit–Allowsserviceproviderstoscheduledeploymentofnewsoftwarewithoutimpactingorganizationsthatareoperatingina24x7mode.Givesusersmorecontrolandpreventsunexpectedoutagesduetosoftwareinstallations.
CallForwardonSharedLine(Adtran+others):Whenauserhasasharedlineconfiguredontheirdevice,itisnowpossibletosetupstaticcallforwarding.Previously,thisfunctionalitywasonlyavailableonprivatelines.Benefit–Insituationswhereauserhasmorethanonedevice(deskphoneandsoftclientorconferencephone)asinglelineissometimessharedbetweenthetwodevices.Thisfeatureallowsausertoforwardthatlinetoanothernumber.Notethatifthelineissharedbetweenmorethanoneuser,allcallsforALLusersnowforwarded.
Polycom UC Software Feature Summary
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SimplifytransferUX–Thetransferuserexperiencehasbeensimplifiedtoallowausertospecifywhattypeoftransfertheywanttouseastheirdefault–blindorconsultativeaswellasreducingthenumberofstepsrequiredtoinitiateandcompleteatransferBenefit–Improveproductivityofuserswhoneedtotransfercallsbyreducingthenumberofkeypressesrequiredandstreamliningtheflowoftheuserinterface.
Uniquelinelabelforsharedlines–Whenmultiplelineappearancesareconfiguredforasharedline,eachlinecannowhaveauniquelabelassociatedwithit.Thisallowsusersofsharedlinestomanagecallsbasedonaspecificlineappearance,ratherthanusingthefirstavailableline.Benefit–Improvesandsimplifiesthehandlingofcallscomingintoasharedlinewithmultipleappearances.Allowscloseremulationofkeylinesystemssothatuserswhoareusedtothattraditionalkeylinesystemnowrecognizetheconceptandfeelmorecomfortablewiththis.
PhysicalPortLock(Telstra)–TheportsontheVVXbusinessmediaphones,includingthePCport,AuxportandUSBportscanbelockeddowntopreventunauthorizedaccess,thusimprovingsecurityforoperationinsecurelocations.Benefit–Lockingdownportspreventsusersfromattachingdevicesthatcouldprovideanentrypointformaliciousattackers.
PrivateHold-Whenasharedlineuserinitiatesatransferofconference,phoneplacestheexistingactivecallonholdandallothersharedlineappearancesarealertedbyblinkingredLED.TheendusercanenabletheprivateholdfeaturetodisplaythePvtHoldsoftkeyonasharedline.Whenusersinanactivecallonasharedlinepressthesoftkey,theactivecallisplacedonholdanddisplaysthesharedlineasbusytootherssharingtheline.Thesharedlinealsoshowsasbusywhenuserstransferacallorinitiateaconferencecallduringanactivecall.Whenthisfeatureisenableduserscanholdacall,transferacall,orinitiateaconferencecallandthesharedlinedisplaysasbusytootherssharingtheline.Benefits-Thisfeatureenhancestheuserexperiencebyholdingtheexistingcallprivately.
ConfigureCalendarNotification-Allowtheusertoconfigurethewaycalendarremindersappear,allowingtheaudionotificationtoberemovedandthevolumeofthenotificationtobeset.Benefit–Whenusedwithcalendarintegration,thisfeaturegivesmorecontroltousersandallowsthemtopreventunwantedaudioalertsfrombeingheard.
RemovalofAutoAnswer-Allowthephonetobeconfiguredsuchthattheoptiontoautoanswercallscanberemoved.BenefitThisensuresthatinsecureenvironments,callsarenotaccidentallyansweredwhentheuserisnotpresent.
BLFToneIndication-PlayatonewhenauserwhomonitorsBLFlinesisonanactivecallandoneoftheBLFlinesgoesactiveBenefit–Thisensuresthatevenwhenbusy,ausermonitoringmanylineswhilealsodealingwithincomingcallsandnotmissanimportantcallonamonitoredline.
AcousticFence–Acousticfenceprovidesadvancednoisecancellationforheadsetandhandsetusers.UsingproprietaryPolycomaudioprocessing,backgroundnoiseiseliminatedproducingclearaudio.Benefits:Innoisyenvironmentssuchascallcentersorlargeopenplanoffices,Acousticfenceprovidesthebestpossibleaudioquality,reducingstrainonthefarenduserwhonolongerhastostruggletodifferentiatebetweenbackgroundnoiseandwhatisbeingsaid.
Enduserfeatures–BroadSoftUCOnespecific(03/27-2015)
SimultaneousRingPersonal-TheSimultaneousRingfeatureenablesausertoaddphonenumberstoalistofcontactswhosephonesringsimultaneouslywhentheuserreceivesanincomingcall.WhenthisfeatureisenableditoffersaSimultaneousRingmenuoptionsouserscanenableordisablethefeaturefromthephone.Benefit–enhancestheuserexperienceandoffersoptionssuchasaddinganumbertothecontactlist
Anonymouscallrejection-enablesuserstoautomaticallyrejectincomingcallsfromanonymouspartieswhohaverestrictedtheircalleridentification.TheendusercanenabletheAnonymousCallRejectionfeatureusingconfigurationfilesortheWebConfigurationUtility.Afterthefeatureisactivateduserscanenableordisablecallrejectionfromthephoneitself.WhenauserturnsACRon,thephonegivesnoindicationthatananonymouscallwasreceived.Benefits-enhancestheuserexperienceandoffersmoreflexibilityandmoreoptions.
CalllogSynchronization-Whenthephoneisregisteredontheserver,theendusercanviewalistofplaced,received,andmissedcallsonthephoneintheRecentCallslist.Benefit–easyviewofplaced,receivedandmissedcallsforeasydialbackandloggingcapabilities.
Polycom UC Software Feature Summary
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LineIDBlocking–TheendusernowcanpreventcallerIDinformationbeingsentwhenthephonemakesanoutgoingcall.Benefits-enhancestheuserexperienceandoffersmoreflexibilityandmoreoptions.
BroadWorksAnywhere-BroadWorksAnywhereenablesuserstouseonephonenumbertoreceivecallsto,anddialout,fromtheirdeskphone,mobilephone,orhomeofficephone.Whenenabled,theBroadWorksAnywheresettingsmenudisplaysonthephoneanduserscanenablethefeatureandaddBWAlocationsonthephone.EnduserscanalsoconfigurethedisplayoftheBroadWorksmenuoptiononthephone.Benefits-Userscanmovecallsbetweenphonesandperformphonefunctionsfromanyphone
Remoteoffice–IftheRemoteOfficemenuoptionisenabledontheCallControlPlatformbytheadministratortheusercanenablethefeatureontheirphone.Userscananswerincomingcallstotheofficephoneonthephonesetup,andanycallsyouplacefromthatphoneshowasyourofficephonenumber.YoucanconfigureRemoteOfficeusingconfigurationfilesortheWebConfigurationUtility.Benefit–RemoteOfficeenablesausertosetupaphonenumberontheirofficephonetoforwardincomingcallstoamobiledeviceorhomeofficenumber.
HideNumber–ThisisafeaturethatprovidesthecapabilityfortheAdministratortoenableordisablethe“HideNumber”menuoptiononthephone.Ifthisisenabledonthemenuforusers,userscanchoosetohidetheirphonenumberbeforemakingacall.Benefit–Enhancestheuserexperienceandprovidesflexibilitytohidethenumberonthephone
EnhancedCallpark-CallParkcanbeusedtoparkacalldirectlytoacontact’sline.Whenthecallisparkedagainstanyphoneextension,thephonedoesnotshowanykindofaudio/visualindicationoftheparkedcall.Benefits-Thisfeatureenhancestheuserexperiencebyprovidingaudioandvisualindicationwhenthecallisparkedagainstaphoneline.Thisfeaturealsoprovidesamechanismtoviewtheremotepartydetailsandretrievetheparkedcallwithouttheneedofrememberingthefeatureaccesscodes.
BSUC1ContactLoadingimprovements–Thephonesupportsalargernumberofcontacts,allowingausertohaveover200favoritesconfigured.Benefit–Improvedperformanceofthephonewhendealingwithlargenumbersofcontacts.
XSPusername&passwordtobeconfiguredthroughtheUI–RatherthanhavingtorelyonanadministratortoconfigurethepasswordandusernameforadvancedBroadSoftfeatures,thisreleaseprovidestheusernameandpasswordtobeconfiguredviatheUI.(OnlyvalidwhenthephoneisusedwithBroadWorksR19orolder)Benefit–ReducestheloadontheadministratorandensurestheendusercanaccessXSIfeatures.
OpenSIP-ITAdminspecificfeatures(03/27-2015)
VQMonimplementationtomatchRFC6035–voicequalitymonitoringRFC6035isnowofferingaddedmoresupporttothevoicequalitymonitoringfeature.Benefit–Moremonitoringcapabilitiestovoicequalitymonitoringandaligningwithindustrystandardforvoicequalitymonitoring(RFC6035)
SIP.instanceParameter,CPUOptimizationTasks–thisfeatureoffersmorebehindthescenesimprovementsthatbettersupportsanumberofsomefeatures.Benefit–morebackendimprovements
Reducenetworkusageduringsoftwareupgrades–Benefit-40%reductioninnetworkusagewhileperformingupgradesallowseasiermanagementofnetworkresources,particularlywhentherearelargenumbersofdevicestoupdate.
EnduserfeaturesMicrosoftLyncspecific(03/27-2015)
LyncAddressBookSearchEnhancements–:Thisfeatureenablestheendusertoeffectivelyperformsearchesusingtheaddressbookqueryservicewithactivepredictivesearchresults.Theenhancementalso integratestheoutlookcontactssearch. Iteffectivelydisplayscontactpresenceandtheoutlookcontactcall-ID
Polycom UC Software Feature Summary
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Benefit–FastersearchresultswithpredictivesearchandextendscontactsearchtoOutlook.Thecontactcardinformationcanalsobeopenedtoreachalternativenumbersorthevoicemaildirectlycontacts.Polycom3PIPdeviceswillbefirstinthemarkettoprovidethefullcontactsearch.Wearetheonly3PIPvendortosupport
Boss-Adminextendedenhancements–
• BossRingType:AdminuserinLyncBoss/Adminusercanveryeasilyassignadistinguishableringora CustomRingTypefortheBoss’Line.• BossLineIconontheAdminidlescreenundertheprimarykey.• Multi-levelBoss/Admin:ThesameusercanbeadelegatetoasetofBossusersandalsoassignadifferentsetofdelegateusersforitself.• Boss’viewofconnectedcallsbeinghandledbyAdmins• SafeTransfer:TheAdminusercanchoosetodoSafeTransferforanincomingcall whichwillallowthecallertobe handledbyapersonand
notredirectedtovoicemail.Boss/AdminCallPickup:ThecallpickupstepsaremadeconsistentforBossandAdminusers.
• Thesystemwilldisplaycallerinfoonthebosslineiftheadminhasthelineanswered.Benefits-Increaseduserproductivity
BToEclientappforWindowsPC,PlaybackaudiooverBToE-ThisfeaturesenablestheendusertosettheVVXdeviceasadefaultPCaudiodeviceandswitchbetweenVVXaudio&otheraudiodevices.EnablestheuseofthePCClientvideoandcontentsharingwhilestreamingHDAudiototheVVXphoneBenefit–Providesan“AlwaysOn”deskphonecapabilitywithatightintegrationwithLyncclienttoprovidethebestBetterTogetherexperienceandthatWITHOUTanadditionalUSBconnection.EnrichestheLyncuserexperienceincreasesuserproductivity.
MusicOnHold–WhenaLynccallisputonhold,musicisplayedbacktothepersononhold.ThemusictobeplayedcanbecustomizedusingWAVfiles.Benefits:Improvestheuserexperienceforcallerswhoareputonhold,supportingverticalssuchashospitals,retailandhospitality.
ConferenceCallControlEnhancements–Conferencedial-in-ThisfeaturenowsupportsfullLyncAVMCUconferencewithcontrolssuchas
• EnduserscaninitiateorjoinexistingLyncAVMCUconferences.• Inviteusersfromcontactsordirectoryandremoveuserfromaconference.• SinglepressconferencejoinfromCalendarremindersonthephone.• Thefunctionalityofpromotingusersaspresentersordemoteusersasparticipants.• Alsomute,previewconferenceoptionsandrosterview.• BToE integrationissupportedtoprovideagreatconferencecontrolfunctionalityfromLyncclientorthephone.
Benefit–Thesimplifiedaccesstoconferenceinitiation,andcontrolforusersfacilitatesuserproductivity.LyncE911Conferencing:Whena911callismade,itispossibletojoinathirdpartyintothecalltoallowsomeoneassignedonsite,suchasasecurityoffice,tobemadeawareoftheemergencywhilethe911callisinprogress.Benefit–Improvehandlingofemergenciessothatwhena911callismade,someoneonsitemaybeabletoreactquicklyandassistwiththeemergency.
LyncUXimprovements–includethefollowingfeatures:
Calendarconferencejoin–viatheLyncmeetingremindertheenduserscannowJoinascheduledLyncmeetingjustbysimplyasinglebuttonpress.ThisfeatureworkswithorwithoutBToE
Benefits-Simplifiedconferencemanagementwhileincreasesuseradoptionandenduserproductivity.
Exchangeautodiscover:thisfeatureusesexchangeautodiscoverprocesstoconfigureexchangewebservicesBenefits-Easierdeploymentoutofbox,simpleexchangeintegrationviaPlugandPlay.
Exchangecalllogs:Calllogsarestoredinexchangemailboxanddisplayedwithpresence.Theendusercansortcalllogsbyrecentlydialedormissedcalls.Benefits-ConsistentcalllogsbetweenLyncendpointsincludingLyncclient.
VisualVoicemail:theendusercanselectandplayavoicemail.Theycandialbackacontactandviewpresenceindication.Theycanalsodeleteselectedvoicemessages.Benefits–Thisfeatureoffersaverysimplevoicemailnavigationthatincreasesenduserproductivity.
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Optimizedcalltransfer:isaflexiblefeaturethatisusercustomizablebydefaulttransfertype.Theendusercantransferacallviaalongpresstoaselecttransfertypes–ConsultativeorBlind.Thereisalsoanoptiontotransferviaashortpresstousethedefaulttransfertype.ThereisaquickaccesstocontactsanduserdirectoriesfromthetransferscreenBenefits-Improvesthetransferworkflowandincreasesuserproductivity
Musiconhold–offersaclientsidemusiconholdfunctionality.CanuseacustomWAVfileupto1MB.Benefits:thisfeaturesoffersmusiconholdtocustomersintheretailandhospitalityenvironment.
MicrosoftLyncITAdminspecificfeatures(03/27-2015)
LLDPMEDsupportTheLinkLayerDiscoveryProtocol(LLDP)isavendor-neutralLinkLayerprotocolintheInternetProtocolSuiteusedbynetworkdevicesforadvertisingtheiridentity,capabilities,andneighborsonaIEEE802localareanetwork,principallywiredEthernetMediaEndpointDiscoveryisanenhancementofLLDP,knownasLLDP-MEDthatprovidesthefollowingfacilities:
• Auto-discoveryofLANpolicies(suchasVLAN,Layer2PriorityandDifferentiatedservices(Diffserv)settings)7enablingplugandplaynetworking.
• Devicelocationdiscoverytoallowcreationoflocationdatabasesand,inthecaseofVoiceoverInternetProtocol9(VoIP),Enhanced911services.
• ExtendedandautomatedpowermanagementofPoweroverEthernet(PoE)endpoints.• Inventorymanagement,allowingnetworkadministratorstotracktheirnetworkdevices,anddeterminetheir12characteristics
(manufacturer,softwareandhardwareversions,serialorassetnumber).Benefits-TheLLDPsupportallowsthedevicestoobtaintheVLAnIdandadvertisethecapabilitiesintheVOIPnetworkforoptimalenergyrequirements.
MicrosoftLyncITAdminspecificfeatures(03/27-2015)
LLDPMEDrequirements:LLDP-MEDrequirementswillnowincludemoreoperationsandflexibilitywiththeinformationtheycancarry.Benefit–offeringinformationofLLDPandtheoperationtheycarry
LLDPframeworkmodificationsswitchtimeoutforLLDP-MED:Thisreleasewillincludemodificationsandenhancementsoftheprotocolstoprovidegreatercapabilities.Benefit–theLLDPframeworkwillofferflexibilityofthedevicesconnectedtotheswitch.
5.2 Release (09/20-2014)
End user features 5.2 Release (09/30-2014) OpenSIPspecific
ServerIndependentIntercomAuto-Answer:Theauto-answerfeatureimprovestheenduserexperiencewhenusingtheintercomfeature,enablingVVXphonestoactastrueintercomdeviceswherenoactionisrequiredonthepartofthecalledpartytoansweracall.
Benefit-Auto-Answerprovidesanimproveduserexperienceandimprovesenduserproductivity,particularlyinBossAdminenvironments.Thisfeatureenablesthebossandadmin(oranyotherphonetoactasatraditionalintercomsystem.Thetraditionalintercom,whereonewillpressabutton,speaksintotheintercomandthepersonontheotherendhearsaudiowithouthavingtodoanything.Upuntil5.2.0,thepersonontheotherendactuallyhadto“answer”thecallwhichmeansthebossisleftwaitingforapickupbeforespeaking.
SupportforGENBANDE911locationtree:Thisfeatureallowsthephoneusertoselecttheirlocationfromapreconfiguredlistoflocations.ThislocationisusedinemergencycallsandallowstheGENBANDservertoroutetheemergencycalltotheappropriatePublicSafetyAccessPoint(PSAP).
Benefit-TheGENBANDE911locationtreeallowstheemergencyservicestoprovideafasterresponsetimethatprovideseaseofmindtotheenduser.
ImproveVVX-GENBANDInteroperabilitybyaddingPrivateandGlobalAddressBookintegration:ThisfeatureaddssupporttotheVVXlineforGAB/PAB(GlobalAddressBook/PersonalAddressBook).
Benefit-TheGENBANDGAB/PABsupportprovidesanimprovedenduserexperienceallowingsynchronizationofaddressbookinformationacrossphonesandsoftclients.
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GENBANDMADN-SCA:TheMADN-SCA(MultipleAppearanceDirectoryNumbers–SingleCallArrangement)allowsonetelephonenumberthatcanbedirectedtomultipledevices.
Benefit-Itprovidescallstateinformationtoallmembersofagroupofuserswhoneedtomonitorthesameline,includingabilitytopickupheldcallsandto“bargein”toactivecalls.
UCS-VVXGeneralUIimprovements:
Benefit-VVXGeneralUIimprovementsprovidesimplerandimprovedenduserexperienceandimprovedproductivity,suchasabilitytouseBLFinlargerhuntgroupsandoverallUIperformanceimprovements.
Enterprise features 5.2 Release (09/20-2014) ITAdminSpecificFeaturesReducedsizeofthesip.ldfileby25%fortheVVXphones:ThereducedsizeenablestheITadminortheServiceProvidertoreducethenetworkbandwidthrequiredforbuilddeploymentsandimprovetheoveralleaseofdeployment.
Benefit-OptimizedownloadprovidesanimproveddeploymentexperienceandmakesiteasierforserviceproviderstokeepcustomersonthelatestUCSbuild.
FQDNSupportforH323:FQDN(FullyQualifiedDomainName)supportwillbeprovidedforH323callstoallowfailovertoworkefficientlyandkeepthephoneoperationalforH323callsintheeventofaprimaryserverfailing.
Benefits-ReducesdowntimefortheserviceandsimplifyingmaintenanceforcustomersbyallowingfailoverforH323toworksimilarlytoSIPcalls.
ControloverSIPsubscriptionoverlaptimers:NewconfigurationparametershavebeenaddedtoallowserviceprovideradministratorstohavemorefinegrainedcontroloverthevariousSIPsubscriptiontimers.
Benefits:Allowsserviceproviderstocontrolhowthephonesonthenetworkwillsubscribetothecallserverforeventnotification.Thisallowsoptimizationofthewholenetworkandreducetheloadonlargecorenetworks.Wecanprovidealistofconfigurationparameterswithdifferentvalues
5.1.1 Release(06/2014)–Lyncfeatures
Enduserfeatures5.1.1Release(06/2014)
SharedLineAppearance(Boss/Admin)–Lync(supportforLyncBossAdminonVVXEM):ThisfeatureisdesignedforanAdminAssistantmanagingthephoneoftheirmanagerremotely,usingtheirownPolycomphone.Withthisrelease,theVVXexpansionmodulesaresupportingtheLyncbossadminfeature.TheSharedLineAppearance(Boss/Admin)featureallowsVVXphonesconfiguredasan“Adminrole”fora“Boss”toredirectortransferanincomingcallforthe“Boss”onthesharedlinekey-e.g.:callcanbesenttoBoss’svoicemail.Benefits:-TheBossAdminfeatureontheVVXEMimprovesadminusers’experienceandimprovingtheirproductivity.EnhancedpresencesupportonVVXphones:EnhancedpresenceextendstheavailablelistofpresencestatesinaLyncenvironment.Thenewlysupportedpresencestatesare:“InaMeeting”,“InaConference”,“Presenting”and“UrgentInterruptionsOnly”.ThesefunctionsnowworkontheVVXphoneandtheVVXExpansionModules(thatareattachedtothephone).Benefits:-Theenhancedpresencesupportimprovesthevisibilityofbossorpeersstatusandultimatelypreventsinterruptionsandwastedcallstherebyenhancingworkflowinanorganization.
SimplifiedCallerIDforLync:Thedisplayindicatesonlywhattheenduserneedstoseeinanimprovedandsimplifiedview.Benefits:-Thisfeatureprovidesasimplifiedviewofcallerdetails.
Abilitytodial,transferanynumberortothevoicemailaccessibleintheuser’sContactCard:TheContactCardfeaturewillenabletheendusertoaccessanynumbersthatarepresentedintheLynccontactlistandcanbeviewedanddialeddirectlyfromthephone.Benefits:-EasyaccessintheLynccontactlist.
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ContextualSoftkeytoRedirect/TransfercalltoBoss’Voicemail:ThisfeatureenablesVVXendpointstobeconfiguredandusedviathesharedlinekey.Thecontextualsoftkeyisaccessibleatthetimeofanincomingcallorforanansweredcall.Benefits:-ThisSharedLineAppearance(Boss/Admin)featureimprovestheadminuserexperienceandefficiency.
IntegrationoftheVVXEMforLync/provideSmartPagingforimprovedEMefficiency:Whenenabled,smartpagingwillautomaticallypopulateandfilluptheVVXEMpageswhilemakinguseofthevisibleVVXEMscreenbeforemovingontopopulatethesecondandthirdpagesofanLCDEMBenefits:-ThissmartpagingVVXEMfeatureimprovestheadminuserexperienceandefficiency.
Enterprisefeatures5.1.1Release(06/2014)
LyncRootCertificateRetrievalUsingLDAP:ThisfeatureallowsthePolycomVVXportfolioofproductstoregisterinaLyncenvironmentwithouttheAdministrator’sinterventionofinstallingtherootcertificatechainwhenthespecificDHCPoption43isNOTprovisioned.ThisfeatureallowsVVXphonestoautomaticallyobtaintheRootcertificateorrootcertificatechain,usingLDAPtoprovideanOutOftheBoxExperience(OOBE)totheLyncuser.Benefits:-Improvesinstallationefficiencyandreducestheoverallinstallationcosts.
PINAuthenticationthroughWebUI:PINauthenticationviathewebconfigurationutilityenablestheendusertohaveaneasywaytoupdatethepinontheSoundStructureproductwhichisoftenrackmountedanddoesnothaveaneasilyaccessible“dialpad”
ImprovedSecurity–SecurebyDefault:IfanITAdminenablesthewebserverbydefault,thewebUIisonlyaccessibleviaHTTPStoensuresecurity.TheHTTPaccesscanbeenabledbytheITAdmin.Benefits:-ImprovesthesecurityofthephonebypreventingunauthorizeduserstodirectlyaccessthephonedatathroughtheWebUI.Thisnewsecurityfeatureprovidestrueimprovedsecurity.
VisualindicationofSecurityClassificationofcallsonBroadSoft:ThisfeatureallowsthePolycomVVXportfolioofproductsthataredeployedviatheBroadSoftCallControlplatformandsendavisualsecurityindicationtotheendpoint.ThefeatureenablesanendusertohaveasecurityClassificationassociatedwiththeirlines.Benefits:-Improvesthesecurityandvisualindicationofcallshoweverstillpreventingunauthorizeduserstodirectlyaccessthephonedata.UI.Thisnewsecurityfeatureprovidestrueimprovedsecurity.
BroadSoftserverbasedcallrecording:Thisfeaturesenablesserversidefunctionalitysuchasenablingcallrecordingandstorageontheserver.Benefits:-Improvesthesecurityandcallrecordingofthephonebypreventingunauthorizeduserstodirectlyaccessthephonedata.UI.Thisnewsecurityfeatureprovidestrueimprovedsecurity.
Onhookprotection–Disablingthehandsfreespeakerandmicrophone:Thisfeaturesenablesonhookprotectionwhichdisablesthehandsfree,speakerandmicrophoneifthephoneisonhook.Benefits:-Improvesthesecurityofthephone.UI.Thisnewsecurityfeatureprovidestrueimprovedsecurity.
LyncDataCenterResiliency(alsoknownasFrontEndPoolPairing):DuringanoutageofaLyncServerDataCenteroranydisconnectionoftheFrontEndServeralltheusersregisteredtothatregistrarpoolmovetotheirsecondaryregistrar.AftertheprimaryFrontEndserverrecoverstheusersmovebacktotheoriginaldatacenter.
• Outagesduetoconnectivityorthebackendserverfailuresaresupportedwithnotificationstotheendpoint.• SupportmigrationbetweenregistrarssignaledviaNOTIFYrequests.
Customerswantthesame“5nines”reliabilitythatPBXswithfailoverresourcesdeliver.Benefits:-Thisfeaturemakesachieving“5nines”reliabilitypossible.
5.0 Release(08/13)–LyncEnduserfeatures,OpenSIPEnduserfeatures,AdminSpecificfeatures
Enduserfeatures–Lyncspecific
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BetterTogetheroverEthernet:BToE(Ph-1)–Lync-ThisfeatureisintendedtoprovidetheuseranenhancedexperiencewhentheLyncCompatibleIPPhoneisworkingdirectlywiththeLyncClientusingEthernettethering.ThePCrunningtheLyncclientisconnectedtothePCportofthephoneandLANportofthephoneisconnectedtothenetwork.
ThePolycomphonesareenvisionedtobetetheredtothePCusingtheEthernetinterface.Thephonesaresupposedtoworkinoneoftwomodes:
1. PairedMode:PhoneemulatesitselfasbothvirtualUSBHIDdeviceandvirtualUSBaudiodevice2. AudioPlaybackMode:PhoneemulatingitselfasavirtualUSBaudiodevice.
Benefits:-EnhancedenduserexperiencefromphonetoLyncClientusingEthernettethering.
SharedLineAppearance(Boss/Admin)–Lync:TheSharedLineAppearance(Boss/Admin)featureisdesignedtoaddgreaterflexibilitytotheuserexperiencewhenusingPolycomVVXphoneswithMicrosoftLync.ThisfeatureisdesignedtosupportanAdminAssistantmanagingthephoneoftheirmanagerremotelyusingtheirownPolycomphone.Benefits:-TheBossAdminfeatureimprovesadminusers’experienceandimprovingtheirproductivity.
CallPark–Lync:TheCallParkfeatureallowstheusertoplaceacallonhold,sothatitcanberetrievedfromanotherphone(forexamplefromthephoneinaconferenceroom).Iftheuserisonanactivecall,theusercanparkthecalltoacallparkextensionbypressingtheParksoftkeyortheCallParkbutton.AnyuserisabletodialtheCallParkextensiontoretrievethecallBenefits:-Simplewaytoparkacallorretrievethecall.
AddressBookService:ABS–Lync:AddressBookServicethefeaturethatprovidestheabilityforPolycomphonestosearchthroughtheMicrosoftaddressbook.Benefits:-Simplesearchofaddressbook.
Lync2013interoperability:WiththisreleasewehaveachievedtheMicrosoftUnifiedCommunicationsOpenInteroperabilityProgram(UCOIP)foralistofPolycomtelephonydevices.Benefits:-trueLyncinteroperability
Enduserfeatures–OpenSIPspecific
VerifyMissedCalltrackingonnon-sharedlines–OpenSIP:-Phonenotbeep/lightupifMWI(OpenSIP.MessageWaitingIndicator)notifyreceivedwithnochangeinMWIstatus.Benefits:Easycalltrackingcapability.AdminSpecificFeatures
Polycom®BroadSoftUC-OneIntegration(newfeatureontheVVX300-400)SupportforBroadWorksPresenceCapability(XMPP)—AllowsuserstosharepresenceinformationwiththeBroadTouchBusinessCommunicator(BTBC)clientapplicationBenefits:-Enablesuserstosharepresencedetails.
SupportforBroadWorksDirectoryIntegration(accessdirectoryontheserverandyourpersonaldirectory)—Displaysinformationforallusersintheenterprise;forexample,workandmobilephonenumbers.Endusercanhaveanintegratedtoolbarthatenablesthemtospeeddialandusethedirectory.Benefits:Integratedtoolbarandeasyaccesstothedirectory.
SupportforBroadSoftfavorites—AllowsuserstocontactsmarkedasfavoriteswiththeBroadTouchBusinessCommunicator(BTBC)clientapplication.Favoritesenablestheendusertobuildalistofpeopletheycontactmostoften.Benefits:Enableseasylistingofmostoftenusedcontactsasfavorites.Lyncin-banddeviceupdate-Lync:-TheprovisioningandupdateofsoftwareforVVX®phonesaremanagedthroughtheLyncserver.Lyncin-banddeviceupdateisanautomatedstraightforwardprocesstoupdatetothelatestversionandit’sprovisioning.ThisrequiresthenormalPolycom®SoftwarepackagetoberepackagedinaformatcompatiblewiththeLyncserversoftwaremanagementapplication.Thisfeatureincludesthefollowingitems:
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1. Initialdeviceprovisioning.2. Moves/Changes/Adds/Deletes(MACD)toassign/re-assignphonestousers.3. Automatedsoftwareupdates4. QualityofServiceMonitoring.5. Logginganderrorreporting.
Benefits:-easyprovisioningandsoftwareupdateviaLyncin-banddeviceupdateprocess.
Synchronized(ACD)AutomaticCallDistribution(Enhanced&Premium):-ThisfeatureportstheexistingACDfunctionalityfromtheSoundPointIP®phonestoVVX®phones.ThisincludestheabilityforphonestoworkinaBroadSoftbasedcallcenterandtoreceivecallsbasedonagentavailability,workloadetc.Benefits:-providessynchronizedcalldistribution.PremiumACD:PortHotelingandCallCenterStatusThreshold:-VVX®phonesarecapableofsupportingtheBroadSofthotellingfeature,allowingguestuserstosignintoaphone.Oncesignedin,thephoneregisterswiththeservertoreceiveCallCenterEventsandpopulatescallqueuesassociatedwiththeguest.TheStatusThresholdfeatureensuresthatthevariouscallqueuethresholdsforeachcallcenteranagentismonitoringaredisplayedontheVVX®display.
TheUC5.0.0softwarereleasesupportstheVVX3x0,4x0,500,600and1500products.ThisreleaseisintroducingasetofnewVoIPenduserandadminfeatures:
• LyncTelephony functionalityrequiredforlargescaleadoptionofPolycomVVXproductsforusewithaLynctelephonysolution.
AsetoffeaturesrequiredtoimprovetheusabilityandmanageabilityoftheVVXproductsforall‘OpenSIP’partnerstoenableexistingPolycomcustomerstomigratetheirphoneofferingsfromSoundPointIPtoVVXproducts.
Benefits:-enablesguestuserstosigninviaanyphone.
4.1.3 RevGRelease(06/12)–BroadSoftUCOnefeaturesReleasePolycom®BroadSoftUC-OneIntegration
ThePolycomBroadSoftUC-OneapplicationintegrateswithaBroadSoftenterprisedirectoryandBroadCloudservices—asetofhostedservicesthatBroadSoftruns—toprovidethreefeaturesonPolycom®VVX®500andVVX600businessmediaphones:
BroadsoftDirectory—Displaysinformationforallusersintheenterprise;forexample,workandmobilephonenumbersBroadcloudPresence—AllowsuserstosharepresenceinformationwiththeBroadTouchBusinessCommunicator(BTBC)clientapplicationDirectoryIntegration—SearchanddisplayofBroadSoftenterprisedirectorycontacts;forexample,workandmobilephonenumbersUCOnePresence—UnifiedpresenceinformationwiththeBroadTouchBusinessCommunicator(BTBC)clientapplicationsonotherdevicesUCOneContactsandFavorites—SynchronizedUCOneContacts,PersonalGroupsandFavoriteswithBroadTouchBusinessCommunicator(BTBC)clientapplicationsThesefeaturesrequiretheBroadSoftBroadWorksR18SP1platformwithpatchesandtheBroadSoftBroadCloudservices.
UCSoftware4.1.3RevGsupportsthefollowingPolycomendpoints:
• VVX®500businessmediaphone• VVX®600businessmediaphone• SoundStructure®
Benefits:-AsetofUC-Oneintegrationcapabilitiesenablingdirectory,presence,andfavoritestobeusedviaUCOneclient.
4.1.3Release(02/13)–VVXCameraRelease
AddedsupportforVVXcamera–AttachingtheVVXCameraviaUSBtoyourVVX500orVVX600convertsyourdesktopphonetoavideoendpoint.Benefit–AllowsuserstouseVideocommunicationrightfromtheirdesk.
SIPandH.323videocodec–VVXCameraSupportsbothSIPandH.323protocolsforvideocommunicationonVVX500&VVX600.Benefit–Providesavarietyofcodecchoicesforcommunicationaccordingtothenetworkavailabilityandrequirements.
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Note:UCsoftware4.1.3doesnotsupportLyncvideoonMicrosoftLyncServer.
4.1.2Release(12/12)-VVX600Release
AddedSupportforPolycomVVX600Product
PinAuthentication–Allowstheusertousephone-number/ExtensionandPINfortheauthenticationinsteadofenteringalltheusercredentials(Domain,Username,Passwordetc.,)toobtainthewebticketandsignintotheLyncserver.Benefit–Providesasimplesolutionforquicksignin.
BroadSoftHotelingEventpackage–AninterfacedefinedtoallowthephonetosynchronizewiththeHotelingguestservice.ItalsoprovidesaninterfaceforcreatingandterminatingHotelingguest-hostassociationsusingmessagedigestauthenticationonVVX500andVVX600phones.Benefits-ThecallcenteragentsitsataHotelingworkstationandusestheSIPphonetosigninasaguestontheworkstation,changetheirACDstateandstarthandlingACDcalls.
4.1.0BRelease(10/12)-LyncQualified
Microsoft®Lync®Server2010IntegrationMicrosoft®Lync®Server2010isaunifiedcommunications(UC)solutionthatenablescustomers,colleagues,andbusinesspartnerstocommunicateinstantlybyvoice,video,ormessagingthroughasingleinterface,regardlessoftheirlocationornetwork.AdministratorscanconfigureMicrosoftLynctoworkwiththeirexistingcallserversandalsoconfigureLyncdirectlyintoexistinginfrastructure,eliminatingtheneedforadditionalgateways.ThisallowsuserstouseLyncdirectlyfromthephone’suserinterface.
*NativeOPENSIPfeaturesareavailable,buttheyhavenotbeenfullyvalidated.ThisreleaseisintendedforuseinMicrosoftLyncenvironments.
LyncCallandLocalFeatures
CallAdmissionControl(CAC)Preventsoversubscriptionofpriorityqueue,anadministratorisprovidedwithamechanismtothrottlebandwidthusageforLyncvoiceandvideocalls(ForLynconly).Benefits-AllowsadministratorstocontrolnetworkktrafficmoreefficientlybyprotectingnetworkbandwidthfromLyncServertrafficconsumption,therebymaintaininghighqualitycallsforallusersinthenetwork.
CallDetailRecords(CDR)–Reportsoncalls,inventoryofendpoints,andmediainformation.Benefits-Aneffectivemeansfortroubleshooting,inventorymanagementandcallcostaccountingandverification.
CallForwarding–Thephoneallowsallcallstotheuser’sphonetoanotherMicrosoftLynccontactortovoicemail.Benefit–Providesasimplesolutiontoforwardanycallstoanotherdestination.
ContactGroups–DisplaysandexpandsGroupsintheLyncuser’scontactlist.Benefit–Findanycontactquicklybyorganizingmultiplecontactsintovariouscategories.
ContactListandPresence–AllowstheusertoconfigurecontactlistfromMicrosoftLynccontacts.TheFrequentContactsfeaturecreatesacachetokeeptrackofcommunicationpatternstoautomaticallyaddcontacts.Selectedcontactscanbemonitoredinrealtime.ThecontactcardallowstheusertoquicklylookupcontactdetailsandstartanIM,call,oremailsession.Benefits-TheusercanquicklyfindandcommunicatewithanyLyncuser.
Calllogs(missed,dialed,all,etc.)–Containscallinformationsuchasremotepartyidentification,timeanddate,andcalldurationinthreeseparatelists;missedcalls,receivedcalls,andplacedcalls.Benefits-Allowstheusertomanagemissedcallseasilyandquickly,preventinglostopportunitiesandbusiness.
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Peer-to-PeerAudioCalling–Initiateandreceivetwo-partycallsfromanysupportedLyncendpoint.Benefit–ConvenientmethodforuserstocommunicatewithremoteLyncusers.
PrivateLines-Alternatecall-forwardingidentityforaLyncuser’ssecondaryDID.Benefit–Thisnumbercanbeusedasanalternateexclusivelynumberknowntoselectedpeople.BestusecasewouldbeforExecutives.
LyncNetworkandSecurityFeatures
Federation-ExtendstheLyncServer2010capabilitiesovertheInternetforuserstocommunicatewithotherorganizationsandcompaniesthatrunLyncServer2010orpreviousversions.Benefit–Usershaveavarietyofwaystocommunicatewithotherendusersindifferentcompaniesandorganizationsandalsoviewtheirstatuses.IthelpsreducecostsofpublicphonenetworkusageasFederationisconductedovertheInternet.
Monitoring(DeviceInventoryReports)-Recordsallcommunicationactivitiesandcreatesreportsinfourcategories:SystemUsage,CallDiagnostics,CallDiagnosticsforeveryuser,andMediaQualityDiagnostics.Benefit–Facilitatesidentificationofanyparticularissueandprovideinformationforallcommunicationsessionsinthecompanyororganization.
Team-Call–Allowsagroupofcontactsthatcananswerincomingcallstoanymemberofthegroup.Benefit–Maintainsfastcallpick-uptimeasanyuserwithinthesameconfiguredgroupcananswerforanotheruserwhoisawayfromthedesk.
BranchOfficeSurvivabilityReporting–MaintainSBA/SBSregistrationduringWANoutage,automaticrecovery.Benefit–Branchofficesareabletomaintainnetworkconnectiontoeachotherduringnetworkconnectivityfailures.Minimizesdowntime,maintainsproductivity,andpreventslossofrevenue.
E911–Supportofin-bandprovisioninginformationforEmergency911.Benefit–Ensuresemergencycallingwithlocationinformation,reducingtheneedtocommunicatelocationinformationtothedispatcher.
MediaBypass–Supportforby-passingtheLyncmediationservertosendmediadirectlytoPSTNGateway.Benefits–Enhancesmediaqualityandtransmission,reducesWANbandwidth,andutilizesG.711codectoimproveaudioquality.
Delegates–Otheruserscanbedelegatedtosendandreceivecallsonbehalfofanotheruser.Benefit–Reducesmissedcallsandincreasesproductivityasworkersarekeptup-to-datewithimportanttasks.
RemoteWorker(EdgeRegistration)–Supportsendpointsoutsideoforganizationwithsecuremediaencryption.Benefits–Allowsflexibilityandportabilityforuserstoworkbeyondtheofficespacewithouttheneedforadditionalequipment.
WebTicketServiceCompatibility–TLS-DSKAuthentication.Benefit–ProvidesfornativeLyncauthenticationusedwhenNTLMisnotavailable(e.g.Failoverscenarios).
AdditionalLyncNetworkCapabilitiesDialPlans-SupportsLyncServerRegexnormalizationpatternspassedviain-bandprovisioningtotheendpoint.Limitedtoregularexpressionsupport.Optiontodoserversidenormalization.
Provisioning–Supportofin-bandprovisioningfromLyncServer.TransmitconfigurationinformationtoLyncclientapplicationsthroughSIP.
VLANAssignment–LLDP–MEDVLANassignment.EnablesdiscoveryofLANpolicies,devicelocationdiscovery,extendedandautomatedmanagementofPoEendpoints,andinventorymanagement.
AdditionalLyncFeaturesResponseGroups–Routescallswithinthesystemtothecorrectagentsbasedonconfiguredrules.Benefit–Supportforbothcallingresponsegroupsandreceivingcallsasamemberofresponsegroups.
DeviceSign-In–Out-of-the-boxdeviceusersign-inandsign-outwithcachedcredentials.Benefit–AllowsuserstosignintotheirowndevicesusingthesamesetofActiveDirectorycredentialstheyuseontheirworkstations.
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RootCertificateDownload–DHCPOption43Benefit–AutomaticprovisioningofinternalrootCAcertificatestodevices.
TCPMedia–RTPmediaandICEnegotiationsupportedoverTCPwhenUDPisunavailable.Benefit–Providesfall-backpathmediainscenarioswhereUDPcommunicationsfail.
AudioCodecSupport–G.711,G.722-1(AllSoundPointIP,VVX,SL84xx,SSIP5000,andSSDuoproducts).
NativeSIPFeaturesDialPlanNormalization–Allowstheadministratortomodifydialingconfigurations.Benefits-Centrallymanagedialingrulesforusers.
MessageWaitingIndicator(MWI)–AllphonesalerttheusertoincomingtextmessagesvisuallyonaphysicalMWIlamponequippeddevicesoraurallywithaudioalertsestablished.Benefit–Providesaquickandfamiliarwaytocommunicateinstantly.
Network,Provisioning,andServerPresenceStatus&Control–Presencesettingscanbechangedonthephonetoindicatetheuser’sstatustootherLynccontacts.AstatuschangeonthephonealsoaffectsthestatusontheMicrosoftLyncclient.Amenuofpresencestatuscontrolisavailableforuserstomanuallyselecttheirpresenceicons.Benefit–Allowsfullcontroloftheuser’sworkenvironmentandindicatesthestatusoftheworkerinreal-time.
LogAccess–Localaccesstodevicediagnosticlogic.Benefit–Usedforsupportandtroubleshootingactivities.
DeviceUpdates–Centralizeddeviceupdatefromout-of-bandserver.Benefit–Thephonechecksfornewupdatesandupdatesthefirmwareautomatically.
4.0.3–4.0.1Release
UCS4.0.3RevF(10/12)Features–LimitedReleaseAddedSupporttelURiintheP-Preferred-IdentityheaderofINVITEmessagesOnlyRFC3264typeSDPmedianegotiationallowed
UCS4.0.2B(04/12)FeaturesAddedSupportDHCPrenewafterlossandrecoveryofWiFiLANconnection(SpectraLink8400)EnhanceddigitmapbyRemovalofprepending“+”tooutboundcallsandgivingtheoptionofconfiguringthe“+”inthedialplan(AppliestoLyncmodeonly)Earlymediafollowedbylocalringback
UCS4.0.2–LimitedReleaseAddedSupportXT9PinYininputforChineseCharacters(VVX1500)BroadSoftHotelingEventPackageBroadSoftCallCenterStatusEventPackageSpectraLink8452Wi-Fihandsetwith2Dbarcodereader
UCS4.0.1(12/11)CallFeaturesUnifiedCallAppearanceList–Integratedintotheexistingphonebehavior.Displaysallcallsoneverylinecollectivelyinasinglelist.Userscanscrollthroughtheunifiedcallappearancelisttoseewhichcallsareonwhichlinekeys.
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Benefits-Simplifiescallmanagementandusabilitywhenhandlingmultiplecalls.Noneedtochangeanyconfigurationparameters.
ImprovedCallListManagement-Calllistsarenon-volatileandpersistafteraphonereboot(VVX500/1500andSL8440only).Callsansweredononephonearenotloggedasmissedcallsonotherphoneswhenusingsharedlines(forBroadSoftandSylantrocallservers).Benefits-Easilyorganizeandmanagecall-relatedtasks.
InstantMessaging(SpectraLink8440/50/52only)–Theusercansendandreceiveinstanttextmessageswiththehandsets.AMessageWaitingIndicator(MWI)LEDalertstheusertoincomingtextmessagesvisuallyonaMWIlamponequippeddevicesoraurallywithaudioalertsestablished.Benefit–Providesaquickandfamiliarwaytocommunicateinstantly.
FlexibleCallAppearances–Organizeregistrations,linekeysperregistration,andconcurrentcallsperlinekey.Benefits-Quickandeasywaytomanageandplacecalls.
VoiceMailRetrieval–Voicemailissavedatacentralizedlocationfortheusertoaccessdirectlyfromthephone.NewvoicemailmessagesareindicatedbyaMessageWaitingIndicatorandavisualnotificationofthenumberofnewvoicemailsonthephone’sscreen.Benefit–One-touchcalltovoicemailattendant.
MergeActiveCalls–Combinemultipleactivecallstoinitiateoraddtoconferencecalls.Benefit–Savestimeandenhancescollaborationwithoutrestartingcalls.
Hold,Mute,Transfer–Basicfeaturesforday-to-daycommunication.Benefit–Familiarcallingfeaturesallowsuserstobeproductivewithoutalearningcurve.
LocalFeaturesFasterBootTime-Reductionoftimebetweenphonerebootandobtainingadialtone.Benefits-Usershaveaquickstarttotheworkdayandmakeimportantcallsontime.
ImprovedBoot-UpBehavior-Phoneboots-upwithoutadelayevenifitlacksanetworkconnectionasaresultofaconfigurationerror.Benefits-Desktopphoneisreadytousewheneveritisneeded.
ResetPhoneToFactoryDefaults-Theusercanusethephonetoclearoverrides,speeddials,bootmenuparameters,andphonedatawhilemaintainingthecurrentsoftwareversion.Benefits-Resetyourphonetofactorysettingswithouttheneedtosenditbacktothefactory.
PredictiveDialing-“Smartphone”likepredictivedialingforbothtextandnumbersthroughcallhistoryandcontactdirectoryfeaturesforVVX500andSpectraLink8400(callhistoryonlyforVVX1500).Benefits-Fastandeasydialing(especiallywithPDC),allowingenhanceduserexperienceandefficiency.
PinYinCharacterEntry(VVX1500)-UsesNuanceXT9®SmartInputtoallowuserstoenterChinesecharactersintotextinputfieldsusingthephone’sdialpadkeysorthroughtheonscreenkeyboard.Benefits-CommonlyusedtextinputmethodforChinesecharacters.
Next-GenContactDirectory-Includes“smartphone”directories(VVX500/1500),unifiedcalllists,configurablecalllistview,andoptiontoeditthecallentrybeforedialing.Benefits-Familiar“smartphone”experienceviaflick-scroll,easycalllistsearch,andcontactentrycustomizations.
FlexibleHomeScreenLayout(VVX1500)-Displaysupto29lineappearances,directstationselection(withpresence)andspeeddials(VVX1500only),usedinconjunctionwithCMA.TheVVXdisplaysuptoanadditional24stations(withpresence)orspeeddialbuttonsandthe“More”buttonenablesfullscreenviewifmorethan5soft-buttonsareconfigured.Benefits-Improvedeffectivenessforansweringpositions,increasehandlingofcalls,andmoreefficientscreenutilization.
Audio-VideoToggle(VVX1500)-Providesoptionsforuserstotogglemodesbetweenvideocallsandvoice-onlycalls.
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Benefits-Enhancestheuser’sexperiencebyprovidingcontroloverthemediumofcommunication.
MultipleLanguageSupport–Seton-screenlanguagetoyourpreference.SelectfromChinese(SimplifiedandTraditional),Danish,Dutch,English(Canada,UnitedKingdom,andUnitedStates),French,German,Italian,Japanese,Korean,Norwegian,Polish,Portuguese(Brazilian),Russian,Slovenian,Spanish(International),andSwedish.Benefit–Usershaveflexibilityinworkingintheirpreferredlanguage.
FlexibleLineKeyAssignment-Allowsuserstoassignlinekeyattributes(lineappearance,speeddial,BusyLampField(BLF),presence)toanylinekeyonthephoneorexpansionmodule.Enablingthisfeatureoverridestheexistingautomaticlinekeyassignmentbehavior.Benefits-Personalizeduserexperienceandflexibilityforphonemanageability.
NotificationProfiles(SL8440)-Userscancustomizealerttonesforphoneeventssuchasincomingcalls,receivinginstantmessagesorpages,dockingthehandset,placingcallsonhold,andlowbattery.Benefits-Customizablealerttonesenableuserstopersonalizetheirhandsets.
InteroperabilityandIntegration
PolycomDesktopConnector-Allowssharingofkeyboardandmousebetweentheuser’scomputerandPolycomdevice(VVX500/1500).UsethekeyboardtoentertextusingPCkeyboard(alllanguagesaresupported:German,Chinese,Arabic,etc.),usethemousetoeasilynavigateandselectthephonemenus(especiallyusefulforVVX1500WebBrowser),andcopytextfromthePCtophonemenus.Benefits-Polycomdevicebecomesanextensionoftheuser’sdesktopPC,asthePDCgreatlyimprovesuserexperienceandefficiency.
ExchangeCalendaring(VVX,SpectraLink84xxproductsonly)-EnablesendusertoviewcalendaritemsonPolycomdesktopdevice.Inordertousethisfeaturetheuserhastosign-in,usingtheirExchangecredentials,uponwhichtheycanstartviewingtheirCalendardetails.Benefits-Increaseproductivitybyallowtheendusertoclick-and-dialintotheappropriatemeetinginvite,withoutthehassleofmemorizingbridgenumbersandlookingfordetailsinOutlook.
MulticastGroupPaging&PTT-Theendusercansendone-wayaudiblepagestooneofmultipleavailablegroupsofphones.Theaudiopageisplayedoverthereceivingphones’speaker.Benefits-Noneedforoverheadloudspeakers.Subscriptionbasedpeer-to-peersignaling.Thisfeatureiscallserverindependent.
Network,Provisioning,andServerNativeRegistration–ThephonecanregisterdirectlytotheLyncServerwithoutusingasignalinggateway,sipproxy,orback-to-backuseragent.
EnterpriseVoice-AllowsphonestoconnectwithPCs,videodevices,andothertelephonyendpointsinordertocommunicateviaacombinationoftelephonyfeatureswithpresence,messaging,andconferencingcapabilities.Benefit–Identifythebestmethodofcommunicationwithotheruserstoincreaseproductivityandenhanceuserexperience.
LocationServices–SendreportstoEkahau®Real-TimeLocationSystems(RTLS)ontheSpectraLinkhandsets.Benefits-Safeandefficientinformationdelivery.
WebConfigurationUtility&Provisioning-Enableseasyconfigurationandprovisioningofphone’sfeaturesanduserinterfacefromaremotePCviamultipleWebbrowsers.Benefits-Noneedfortechnicalknowledge,efficientlynavigatethroughthephone’ssettingsandfeaturesforgreaterproductivity.
DistributedPollingforSoftwareUpgrades-Phonesautomaticallychecktheirconfigurationfilesfornewupgrades.Individualphonespolltheprovisioningserverforupgradesatcertaintimesspecifiedinthephonesettings.Benefits-Customizableprovisioningtimescanreduceservercongestion.
GeographicalRedundancyEnhancements-Therearethreebehavioralenhancements.Re-registrationonFailOverrequiresthephonetobesuccessfullyregisteredwiththeRROFO-SBCbeforeanycommunicationtakesplace.Routingrequiresthephonetocommunicatewiththeserverthatprocessedthelastsuccessfultransactionratherthanalwayscontactingtheprimaryserver.Detectionidentifiesfailedserversandpreventsthe
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phonefromcommunicatingwithafailedserver.Benefits-ImprovedreliabilityfornetworkswhichuseaRROFO-SBCnetworkimplementation.
UserAccessibleNetworkDiagnostics-PingtocheckifanIPconnectioncanbeestablishedwithahost.Alsotraceroutebetweenthephoneandafar-endhost.Benefits-Userscantroubleshootnetworkconnectivityproblemsintheirwiredandwirelessnetworks.
WarningandErrorNotificationManagement–Improvedmethodsofnotifyinguserorerrorsandwarnings,aswellasimprovedmanagementofwarningmessages.Benefits-Onemenuforallwarnings;fasterresolutionofproblems.
SecurityImprovedManagementofTrustedCAPool-Createcustomcertificateprofilesandchoosewhichprofilesareusedfor:802.1x,Syslog,Provisioning,SIP, Presence, Browser, and LDAP. Increase in the number of supported customer certificates. Benefits – Improves security and convenientcertificatemanagement.
User Profiles - A unique profile which stores the user’s personal phone information (contact directory, speed dials, phone settings) onto theprovisioningserver.Usersmayaccesstheirprofilesanywhereusinganyphoneconnectedtotheprovisioningserver,andcanalsologinonmorethanonephoneatatime.Benefits-Providesgreaterflexibilityforremoteandmobileusersanddeploymentswhichhavecommonphones.
TLSProfiles-Configurethephonewithaprofilethatspecifiestrusteddigitalcertificates.Alsoallowstheusertoinstallandspecifycustomcertificates.Benefits-Conductandcontrolwork-relatedcommunicationsecurely.
CustomDeviceCertificates–PhoneshaveaPolycomsignedcertificateinstalledatthefactory,butareconfigurabletouseeitherPolycomorCustomCertificate.Theyalsosupporttheabilitytocreateaprivateorpublickeypairtogenerateacertificate.Benefits-Improvedsecurityandflexibilityforphonemanageability.
BootROM(Updater)Enhancements-ItseeksandinstallsnewchangestotheUpdatersoftwareuponstart/boot/rebootofthephone.Uponexaminationofthemasterconfigurationfile,itdownloadsnecessaryapplicationfiles,installstheapplicationsintoRAM,thenuploadsaneventlogfile.Benefits-Simplifiedapplicationupdatessavestimeandallowsusertoworkworry-freefromsoftwarechangesthroughouttheday.
802.1xAuthentication–AuthenticationmethodsincludeMD-5,EAP-PEAP,EAP-FAST,EAP-TLS,andEAP-TTLS.Benefit–ValidateandauthenticatetheclientdevicethatisattemptingtoconnecttotheLAN/WLAN.
SRTPencryptedmedia–SecureReal-TimeTransportProtocol(SRTP)providesawayofencryptingaudiostreamstoavoidinterceptionandeavesdroppingonphonecalls.Benefit–Phonesnegotiatethetypeofencryptionandauthenticationtouseforthesessionwiththeotherend-point,whichallowssafeandsecureconnectionforremotecallingandfederatedcommunicationsconductedoutsidethecompany.
AudioProcessingFeatures
AcousticEchoCancellation–Employsadvancedacousticechocancellationforhands-freeoperation.Bothlinearandnon-lineartechniquesareemployedtoaggressivelyreduceechowhileprovidingnaturalfull-duplexcommunicationpatterns.Benefit–Facilitateasmoothandnaturalaudioconferencingandreducelistenerfatigue.
AudioCodecSupport–G.711,G.722-1(SoundPointIPProductsonly).
AdditionalCapabilitiesAdditionofHostNameforDHCPRegistrationAbilitytoauto-answeranIncomingCallwithaMutedMicrophonePersistentRingervolumeafterphonerebootSecureBootROM(Updater)HTTPSProvisioningUSBKeyboardSupport(VVX1500)
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PolycomUCSoftwarePreviousVersionFeatures/CapabilitiesSummary
SoundPoint®IPSIPisafeature-richenterprise-classvoicecommunicationsterminalforEthernetTCP/IPnetworks.Itisdesignedtofacilitatehigh-qualityaudioandtextmessagecommunicationsbyahumanuser.Itisanendpointintheoverallnetworktopologydesignedtointeroperatewithothercompatibleequipmentincludingapplicationservers,mediaservers,internetworkinggateways,voicebridgesandotherendpoints.
SIPisrenamedasUCSoftwarestartingfromVersion3.3.0.FordetailedReleaseNotesandtheSIPDownloadsMatrix,pleasevisit:http://support.polycom.com/PolycomService/support/us/support/voice/soundpoint_ip/previous_voip_software.html
UCSoftware(3.3.5–3.3.0)
UCS3.3.5Features(12/12)
ChangedPolycomlogoontheBootROMIncreasedDNS-TTScacheparameter’smaximumvaluefrom65535(18hours)to2147483647(68Years)
UCS3.3.4Features(01/12)AddedSupportRFC2782fullsupport
UCS3.3.3Features(11/11)AddedSupportCallBack–enabledusinganEnhancedFeatureKeys(appliestoVVX1500)EnhancedAPIfortheVVX1500browserWebkit
UCS3.3.2Features(09/11)Updates
Updateddialbehavior–Addeduserconfirmationonthephonebeforeplacingoutgoingcallsaspartoftheclicktodialbehavior.
Missed-CallSynchronization–Whenlocalcalllistsaredisabledonthephones,MissedCallsnotificationsaresentfromthecallservertotherespectiveusers.
Displayenhancements–Simplifieddisplayoptionbyremovingprotocoltag&hostdetails(VVX1500D).Updatedconfigurationfiles–Addedfunctionalitytoset“NOAnswerringcount”to“1”viamenuoptions/configurationfiles(appliestoVVX1500D).
ZeroTouchProvisioning(ZTP)featuresupportGeographicalredundancyenhancementsSupportforSennheiserEHSheadset(phonemenusandconfiguration)Extensionofdialplan.digitmapString(supportsupto100from30segments)
UCS3.3.1Features(11/10)Updates
FeatureKeySynchronization–SupportaddedusingFAC/NOTIFYmessagecombination.Benefit–HostedIPsolutionsimplementSynchronizationofFeaturekeyFunctions(e.g.DND/CFWD)usingaFeatureAccessCode(FAC)tosettheFeature,andaSIPNOTIFYmessagetoinformthephoneofthefeaturestate.
TeamFunction–ExtendscompatibilityofstaticallyconfiguredBusyLampField(BLF).Benefit–OperatesinasystemrequiringtheuseoftwoURIs(oneforcalloperationsandanothertosubscribefornotificationofdialogevents).AlsoprovidesRingingIndicationandaDirectedCallPick-UpcapabilityinasystemthatdoesnotgenerateRFC4235compliantdialog-info+xmldocuments.
UpdatedPhoneLock–Phonesnowdisplaythefulltextofstrings(appliestoSoundPointIP320,321,330,331,and335).
UpdatedIdleDisplay–PhonesnowdisplaytheCallForwarddestination.
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AddedSupportServercertificateSerialNumber(SN)Verification–Verifiedagainsttheserver/proxy’sArecorddomainnamesiftheSRVrecorddomaindoesnotmatchtheSN.
Verificationofauthenticationtag–PhonesnowprovideaconfigurableparameterthatallowstheverificationofauthenticationtagtobedisabledforreceivedSRTPpackets.Benefit–Allowssystemadministratorstoresolvedefectsinotherendpointswheretheauthenticationtagisnotcomputedcorrectly.Supportedparameter:sec.srtp.noAuthRxRTP.
LANlinkrecycling–Duringthe802.1x–EAPOLLogoff,thephonerecyclestheLANlink(e.g.itbringsitdownandupinanintervalofonesecond)upondetectingaPClinkdownevent.Benefit–The802.1Xswitchrefreshestheauthorizedportstateandstartstosendrequestforidentitychallengemessages.
Bindauthentication–SupportedbyCorporateDirectoryLDAPinitialization.CMApresence(VVX1500)Reboot/ConfigurationupdatefrommicrobrowserPremiumextensionstoserversynchronizedACDfeatureConfigurabletoolbarslide-outoption(VVX1500)
UCS3.3.0Features(06/10)UpdatesEnhancementofvisualindicatorofincomingcalls(VVX1500only)Conferenceinitiatorconfigurationparameter-Controlthebehaviorofterminatinga3-wayconference.Terminateallconferencelegsorallowotherpartiestostayconnected.
Slidebar(VVX1500)-Adjustlevelsinvariousmenuscreens.
Timestamp-DisplayedinCalListsalongsidetheCallerIDtokeeptrackofcalltime.
APITelephonyEvent(XML)-UponasuccessfullineregistrationwithaPBX,theAPITelephonyEventissenttotheattachedapplication.Increasedmaximumsizeofcontactdirectorycontactfield(128)-Accommodatescomplexdialingscenarios.
ExpandedconfigurationWebinterface-Includesparametersassociatedwithsecurity.Warble.wavfile-Thiscanbeconfiguredasanaudibleringerforincomingcalls,whichgeneratesaloudringertoneforphonesdeployedinareaswithahighambientnoisebackground.
Diagnosticmenuoption-Enablesthedisplayofconfigurationfilestatistics.Updatableconfigurationparametervaluesatrun-timeEnhanceduserinterfaceselectionforadistinctiveringtoneassociatedwithacontactinthelocaldirectory.
Self-containedconfiguringparameters(configurationprocessismorefault-tolerant)ExpansionoftherangeofportsandrandomizationofportselectionsupportfordynamicsupportofG.729ABandiLBCcodecs(appliestoSoundPointIP320,321,330,331,335,450,550,560,650,670)Simplifiedcodecconfigurationpreferences
Lockandrestrictionofphoneaccessfromunauthorizedusers:ConfigurationparametertoobtainCallerIDfromtheFromheader(insteadoftheP-Asserted-Identitysegment)
LocalcontactdirectorymatchingwithPolycomCMAproductsstyleanduserexperience.RemovalofredundantlevelsofabstractionassociatedwitharraysinconfigurationfilesOptimizationofRAMdiskconfigurationparametersMinimallatencyallowancetomeetJITCrequirementsCallerIDinformationhorizontalscrollingConfigurationparameterssupportforTLSciphersuitesWebsiteusageofthenewconfigurationsystemMD4encryptionkey(OpenSSL)EnhancedLocalDirectorySearchconfirmation(SoundPointIP320,321,330,331,and335)
Expandededitfieldsforadditionalcontent(VVX1500)PresenceandBLFsupportonAvayaCS2100softswitchesActivationandmodificationofregistrationparameterswithoutphonerestartorrebootrequirementAutomaticupgradeofBootBlocksectionoftheBootROMOn-boardWebinterfacetoobtainBootROMandapplicationsoftwareversionsHidetoolbar(VVX1500)Ringtone:Precedencecallofferedtophoneringswithacorrespondingprecedenceringtone:Ringtone:Initiationofprecedenceoutgoingcallgeneratesaprecedencestylering-backtoneAlignedDSCPDifferentiatedServicesCodePointlevels(forstandardandprecedencelevelcalls)
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DisplayofcurrentprecedencelevelofacallGenerationofMLPPresource-priority:HeaderbasedonthedialednumberLogOutsoftkeydisplay(enablingoptionontheSoundPointIP7000)DynamiccodecswitchingEnhancedcomputationofjitterbufferparameters(basedonQualityofServiceandexpectedpayloadsizevalues)Increaseddefaultmaximumcalldatarate(768kbpsfrom512onVVX1500)Shorteneduservideocallratesettingparametervalueoptions(VVX1500)
Enhancedbrowserrenderingperformance(VVX1500)
Customringclasses(se.rt):Canbesettoamaximumvalueof17
Customringerchords(tone.chord.ringer.spareX):Canbesettoamaximumvalueof19
AddedSupportDiacriticlettersandligaturesupport:ä,ö,ü/Ä,Ö,Üß-Greaterlanguageoptionselection.Thediacriticlettersandligaturecanbedisplayedwithouthavingtochangethecharacterencodingscheme.
Customdevicecertificatesinstallationcapability-Theadministratorcanaddprivateandpublickeys(certificate)viaTLSlinks.
NullCiphers-NullCipherscanbeusedwithTLSAuthentication.NTLMversion2authentication[viaXMPP,LDAPandHTTP(s)]forusewithCMAG.719audiocodecinH.323calls(VVX1500)AsymmetricaudiocodecsAdditionallanguagesupportontheAdvancedLDAPSearchscreen
SIPApplication(3.2.7-1.0.9)
SIP3.2.7Features(06/12)
EnhancedDNSTTLparameter(maximumvalue2^32,or2147483647seconds)
VeriSign2048bitcertificatesupportGenerationofringbackafteraSIP183messagefollowedbyaSIP180message
SIP3.2.6Features(10/11)
VeriSignintermediateCAcertificates
UpdatedVeriSign2048-bitTrustedCARootCertificateRSA2048V3RootcertificateEventnotificationversioncheckingconfigurationparameterFullsupporttoRFC2782
SIP3.2.5Features(03/11)
BLAdialogdocumentssentwithinNOTIFYmessagesignoredEnhancedGeo-Redundancy(multipleserverfail-oversupport)featureBridgedLineAppearanceBLAlinedialogrenderingconvertedfromnotoyesonUserAgentsthatarearemotepartytothedialog
SIP3.2.3Features(03/10)Updates
Soundeffectsplayedoutofdestinationbasedonuserconfiguration
Retry-afterinstructionsembeddedinSIPResponsecodes500and503aspartofREGISTERandotherrequestsEnhancementofappearanceontheSoundPointIP450ofanti-aliasedcharactersConfigurableformatofDHCPOption60DataandadditionalsupportforOption125asperRFC3925InternalIPaddressofVVX1500nolongerbeingsentintheFacilityMessageLogsdonotdisplayCantset802.1QVLANIDforTCPprotocolmessagesatdefault(whenrunningonaVLAN)
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AddedSupport
SupportfortheSoundStationIP5000conferencephoneNetworkConfigurationDHCPsub-menusupportforOption60format
SIP3.2.2Features(12/09)Updates
forAllPhones
iLBCaudiocode(SoundStationIP6000and7000)FormalizationofsupportforDTMFviaSIPINFO(initialsupportinSIP3.2.0)Increasedmaximumsizeofcontactdirectoryto128
VVX1500Features
ChangeofrealtimeoperatingsystemH.323signalingprotocolsupportforvideoWebkitbrowsertoreplacetheXHTMLbrowseriLBCaudiocodecH.261videocodec
Maxvideobitratedefaultat384kbpsCurllibraryversion7.19H.235securityMutualTLSauthenticationLLDPprotocol
ITU-TG.719vocoderDual(SIP/H.323)protocolsforoutgoingcallsVideofastupdaterequestviaRTCP,RFC5104MenusupportforH.323Useraccessiblemenuoptiontoselectvideocallrate.RemovalofLaunchpadFeature
SIP3.2.1BFeatures(11/09)
SupportfortheSoundPointIP335product
SIP3.2.0Features(08/09)Updates
ImplementationofScrollingStatusbaronSoundPointIP320,321,330,331,550,560,650,650andSoundStationIP6000and7000
MicrobrowserrecognitionofmultiplemimetypesReplacementoflibSRTPalgorithmswithOpenSSLversionsDNDiconcontainstextidentifyingthatDNDisactiveAdditionofabilitytotakeascreencaptureAdditionofLoudRingerRingtoneselection
SoundStationIP7000SetupGuideRequirementsmetofETSITS102027-2v4.1.1RFC3261compliancetestforAnatel/BrazilImprovementofbootspeedinsomesituationswherethebootserverisincorrectlyconfiguredLanguageselectionpresentationinappropriatelanguageUpgradeofzlibtoversion1.2.3
Upgradeofcurllibrarytoversion7.19.2AdditionofinstructionstotheSoundPointIP450,550,560,650,and670forchanginglabelcolorsin
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UserGuides
Additionofdisablingdigit-maprulesforRemoteDialingontheSoundStationIP7000whenconnectedtoanHDXDisplayofidlebrowserenable/disablefrommenuNavigationbuttonshortcutsinIdleMode(appliestoSoundPointIP320,321,330,and331)Adminmenuoptiontomanuallyspecifythevaluetobeusedastheextensiondisplayedonthephonescreen(SoundStationIP7000)
ImprovementMenuitemsreadabilitywhensuingBackgroundimagesonthedisplayViewstatusoffeaturelicensesvianewmenuoptionRemovalofBackgroundfromscrollingStatusbarScrollingStatusbargivesequaltimetoeachstatusmessageAdditionofconfigurationparametersforselectETSISIPcompliancerequirements
Secureentryofpasswordsinthemicro-browserAPIEnable/disableBacksoftkeyinthemicrobrowserImprovementofEnhancedBLFfeaturewhenanincomingcalloccurswhilstviewingBLFmonitoredlinecalldetailsInclusionoffmtpattributespecifyingMode=30intheSDPwhen13.33kbpsiLBCisused
ReplacementofplatformspecificTFTPcodewithtftpsupportincurllibrary7.19.2ReductionoflocalContactDirectorymaximumto99(SoundPointIP430)Reductionofmaximumnumberofcallssupportedto4from8(SoundPointIP430)UseraccessiblemenuoptiontodisplayinstallationofadevicecertificateEasieraccesstoMediaStatisticsmenu
ConfigurablebehaviorforDirectedCallPick-UpasusedforEnhancedBLFOptiontoapplydigit-maprulestotel:URIinitiatedcallsConfigurationoptionforpresentationofcallappearanceonaremotelymonitoredBLFlineConfigurationoptionvoIpProt.SIP.strictReplacesHeadertocontrolwhetherthephonerequirescall-id,to-tag,andfrom-tagtoperformandINVITEwithReplaces
PopulationoftheDisplay-namefieldintheToheaderofresponsesthephonegenerates
Configurationoptiontosend486BusyforcallrejectionCombinationofSoundPointIP550and560UserGuidesUpdateDestinationofoutboundcallbasedonthedisplaynameintheSIPToheaderresponsesCallforwarding:user=phoneincludedinrefer-toparameterofReferheaderSDPofferoranswerinprovisionalreliableresponseandPRACKrequestandresponse
RTPRxdetectionandcorrectionforG.722,G.722.1,G.722.1C,andG.719RTPtimestampincrementsbasedondifferentsampleratesEquifaxSecureeBusinessCA-1tothetrustedCAlistRFC2543HoldnotworkingwhenvideoSDPpresentincertainscenariosHook-FlashduringPOTScallsontheSoundStationIP7000
AddedSupport
iLBCcodecontheSoundPointIP321,321,330,331,450,550,560,650,and670MutualTLSauthenticationLLDPprotocol(BootROM4.2.0recommended)StaticallyConfiguredBLFandCallParkandRetrieveenhancementsSinglebuttonBlindTransferandRetrieveofacalldesignatedasanautomatainthedialogusedforStaticallyConfiguredBLF
SoundStationIP7000/HDX6000Integration(requiresfutureupdatereleasetotheHDX6000software)TransmissionofJoinHeaderasperRFC3911BLFcallpick-upusingDialog-infowithinanINVITEwithReplacesheaderiLBCCodec(appliestoSoundPointIP450,550,560,650,and670;SoundStationIP6000and7000)
SIP3.1.8Features(03/12)Updates
LocalringbacksupportonphonewhenthereisaSIP183messagefollowedbySip180message
2048bittrustedCArootcertificatelist
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AddedSupport
FullsupportforRFC2782VeriSign2048bitcertificates
VeriSignIntermediateCAcertificatesRSA2048V3rootcertificate
SIP3.1.7Features(03/11)
486(Busy)responsesenttoareceivedINVITEmessagewhencallisrejected
SIP3.1.3CFeatures(06/09)
SupportfortheSoundPointIP321and331products
SIP3.1.3-LimitedReleaseUpdates
CorporateDirectory:SupportforLDAPdirectoryqueriesusingVLVIndexingCorporateDirectory:ImprovementstoUserInterfaceCorporateDirectory:ScreenIdleTimeoutresetwhilstaCorporateDirectorysearchisinprocessExtensionoffast-failovermechanismtotransactionsinitiatedoverTCPtransportNetworkjittercomputationandreportingforvideopacketchannels(VVX1500)
LCDwakeupfromthe“dim”statetofullbrightnessupontouch(VVX1500)ConfigurationcontroloftheDialtonesoundlevelwhenaddingaPOTScalltoanexistingVideocall(IP7000/HDX)
Defaultforparametermb.main.idleTimeoutchangedfrom20to40secondsEnablingDND/CFSyncpreventsthephonefromForwardingordenyinganycallsthatitreceives
SIP3.1.2CFeatures(06/09)
SupportfortheSoundPointIP321and331products
SIP3.1.2BFeatures(03/09)
SupportfortheVVX1500productSIP3.1.2Features(01/09)Updates
Provisioningoflicensefilealongwithconfigurationfilesatapplicationstartup
“Scrollingstatusbar”onphonestomatchcapabilityontheSoundPointIP450(appliestoallphonesexceptSoundPointIP301)
“QuickSet-Up”optionRemovalofDHCPtimeoutmenuoptionfromUIXMLAPI:SoftkeysdonotallowforhavingmultiplesubmitbuttonsonthepagecontainingitemslistLineseizedwhenhandsetliftedwhilstaBLFmonitoredlineisringing
BLFindicatorforamonitoredphoneflasheswhenmonitoringphonecallsthemonitoredphone
AddedSupport
ACDCallCenterAgentfunctionalityusingthe“FeatureSynchronization”methodMultipleNTPserversviaDHCPOptions42or4orDNSSRVorArecords
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SIP3.1.1Features(11/08)Updates
RevisederrormessageforunsupportedUSBdrivespluggedintoanIP650/670(directstoPolycomsupportwebsite)
Improvedvolumeleveladjustmentcapabilityinhands-freevolumecontrol“ResetDeviceSettings”MenuOptionclearslogfilesonthephoneAdditionofmenuoptiontoenable/disableheadsetechocancellation
SoundPointIP450doesnotflashTimeandDatewhentimeserverisnotconfigured
AddedSupport
SoundStationIP7000integrationwithHDXVideoSystems(RequiresBootROM4.1.2)
SIP3.1.0CFeatures(10/08)
SupportfortheSoundPointIP450product
SIP3.1.0Features(10/08)-LimitedReleaseUpdates
Re-registrationafterchangingautoparametersRobusttransferandcallterminationbehavioragainstpredictablefailuremodes
Upload“tech-support”informationdumpProvisionofNewCallsoftkeywhenalertingcallappearanceisinfocus
EFK:AbilitytoconfigureTelephonySoft-KeysOn-hookdialingduringalertingstateXMLAPI:Micro-browsersoft-keysconfigurablefromServerExitwillexit,BackwilltakeuserbackEntering“0”and“00”asspeeddialnumberandsavingdisplaysinvalidSpeedDialnumbererrormessage
WarningforentryofduplicateSpeedDialLocationofTransferandConferencesoftkeyremainsunchangedduringTransferandConferenceprocess
Configurationtogive“deadair”whenphonegoesoff-hookLimitednumberofconferencegroupstooneonSoundStationIP7000conferencephoneUpdateddefaultlistoftrustedCAsInclusionofDiversionHeaderInformationinthecaller-iddisplayAbilitytodisplaycontentsoftheSIPwarningfieldtotheuser
Onregisterfailure(TCPOnly)phonewaits30-60secondsforretryImproveddirectoryconfigurationparametersSAS-VPProvisioningOptionhiddenfromtheUserInterfaceSIPstackTxsupportofAccept-LanguageXMLAPI:PlayAPI–audiofiletobedownloadedfromHTTPserverandplayedusingthephonespeaker
CMR/P:SupportforUSBflashdriveslargerthan2GBonSoundPointIP650/670phonesDTMFdialingprocesses“,”characteras2secondpauseDeregistrationbeforestartingphonerebootprocessEFK:Allsoftkeyfunctionscanbemappedtohardkeys
EnhancedBLF:IndicationofremotephoneringingtoDialogPackageBLFimplementationDecodesupportforJPEGimageformatonSoundStationIP6000and7000phonesDiversionHeaderInformationinthecaller-iddisplayAssociatekeycolorswithbackgroundbitmapsUpdatedphoneUIandAdministratorDocumentstoproperlyreference“CDP”
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EnhancedBLF:BLFDialogHandlinginSIPStackEnhancedBLF:BLFcallappearanceUIchangesEFK:RemovaloflicenserequirementfromEFKfeatureCMR/P:IncreaseofrecordingbuffersizeCMR/P:RejectionofuserattemptstoperformUSBoperationswhileanotheroperationisstillinprogress
CMR/P:AdditionofUIicontoshowwhenUSBdriveisbusyRemovalofCFSrestrictiononSSAWCHandsetAECandAESsetto“on”indefaultconfigurationfilesSoundStationIP7000:Calllistsdonotdisplaysip:prefixforURLdialedcallsReductionofdefaultmaximummemorysizefortonesfrom600kbto300kb
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AddedSupport
MusicOnHoldAdditionofGeoTrusttothebuiltintrustedCAlistXMLAPI:SupportforasynchronousHTTPURLPushandHTTPPOSTtothemicro-browserXMLAPIextensionsforapplicationsupportoftelephonyfunctionsandtelephonyintegrationPlantronicselectronichookswitch(RequiresBootROM4.1.0ornewer)
EFK:Supportforenhancedsoftkey(ESK)capabilityEFK(AbilitytospecifyaHTTPorHTTPSURLtobeloadedbythemicro-browserAdditionoflabelfieldtolocalcontactdirectoryAdditionofabilitytoinvokeinternalkeyfunctionsviathemacroengineAdditionofSloveniantothelistoflanguagessupportedbycertainSoundPoint/SoundStationIPPhones
AdditionofPolishtothelistoflanguagessupportedbycertainSoundPoint/SoundStationIPPhonesAdditionofconfigurationtocontrolwhethernameornumbercomesfirstincaller-idAdditionofEFKsupporttoSoundPointIP670
SIP3.0.4Features(10/08)Updates
HandsetAECandAESsetto“on”indefaultconfigurationfilesAdditionofSpeakerphone(HandsFree)volumecontrol
SIP3.0.3FeaturesUpdates
Defaultbootconfigchangedandpackagedsip.cfgvalueforparametervoice.vad.singalAnnexBAdditionofConfigparametersvoIpProt.SIP.strictLineSeize,reg.x.strictLineSeize,andvoIpProt.SIP.lineSeize.retries
SIPstackusesconfigparametervoIpProt.SIP.strictLineSeizeandvoIpProt.SIP.lineSeize.retriestomakefault-tolerantbehavioroptionalAdditionofUserOptiontorestartthephone
SIP3.0.2BFeatures-LimitedReleaseUpdates
Dynamictestforun-recognizedUSBdevicesCallattemptretryonadifferentlineIDafter500GlareresponseAdditionalUSBflashdrivestotheinternallistofsupporteddrives
Backgroundpreferenceconfigurationaddedtothephone’sconfigurationwebserverDefaultLDAPCorporateDirectorybackgroundre-syncperiodsetto24hoursInitialbackgroundLDAPContactDirectorysynchronizationisoptionalAdditionalgraphicbackgroundstoSoundPointIP550,560,and650phones
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AddedSupport
SoundPointIP670phoneSoundStation IP6000conferencephoneSoundStation IP7000conferencephoneJPEGimages(inadditiontoBMPformat)JPEGsupporttomicro-browser
SIP3.0.1Features(05/08)–LimitedRelease
VLANFiltering“Off”bydefaultDefaultCorporateDirectorybackgroundre-syncperiodto12hours
SIP3.0.0Features(01/08)Updates
RTCPreportingviaSIPprotocol(exceptforSPIP301)StatisticsgatheringandreportingforQOSmonitoringaccordingtoRFC3611(exceptforSoundPointIP301)
ConferenceManagementUserInterfaceforconferenceshostedlocallyonthephone(SoundPointIP550,560,650)
Disablespeakerphonebyconfigurationfile“Submit”fromWebBrowserdoesnotinitiateareconfig/restartwhennochangeshavebeenmadeonthephone
Optionalautomaticresumeoncentralizedconference
4-wayconferencingonSoundPointIP550,560,650phonesIntegratedwithcorporatedirectoriesusingLDAPandActiveDirectoryConfigurablebehavior tosupport“SingleKepressConferenceSet-up”SoundeffectstoaccompanyUSBdeviceinsertionandremovalCallrecordingandplaybackonUSBflashdrive
SCABridgingforBroadWorksElectronichook-switchcapabilityusingJabraDHSGprotocol(RequiresBootROM4.1.0)HandleMIMEtypeapplication/vq-rtcpxrinSIPstackJabraJx10electronichookswitchsupport(Requires“InterfaceCable”fromheadsetbase)Enhancedspeeddialcapability
FullcomplementofBLFpartiesonSoundPointIP650plus3EmsusingUDPUIbackgroundbitmapconfigurableonSoundPointIP550,560,and650phonesDHCPINFORMappliesifbootserveraddressisnullDHCPINFORMappliesifbootserveraddressis0.0.0.0
ReducedDHCPINFORMretrytimeoutsIncreasedHandsettransmitloudnessby3dBUpdatedXMLDictionariesforSip3.0.0
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Lowerminimumsyslog.renderLevelto0from1
AddedSupport
uaCSTAMin-expiresheader
SIP2.2.2Features(12/07)Updates
De-couplePresenceSignalingfromIdleScreenSoft-keyUIAbilitytomakelocalcontactdirectoryread-onlyfromthephoneCheckingforlocalcontactdirectorychangesduringconfigurationchangeAbilitytoadjustmaximumbrightnessofSoundPointIP550and650phones
TCPkeep-aliveonSIPsignalingTLSconnectionsAbilitytoadjustmaximumbrightnessofSoundPointIPBacklitExpansionModules
AddedSupport
SoundPoint560product
SoundPointIP320PartNumber2345-12200-005andSoundPointIP330PartNumber2345-12200-004forChinamarket
SIP2.2.1Features-LimitedRelease
PhonesendsTCPKeep-AlivemessagestotheSIPserverwhenSIPoverTLSisconfigured
SIP2.2.0Features(11/07)Updates
ReturntoidledisplaywhennoactivityoccursinamenuforaconfigurableperiodoftimeSendsvendoridentifierinformationthroughDHCPNewconfigurablering-while-busyoptionsGeneralflashfilesystemcachingmechanismAutomaticprovisioningsupportforindividualimagefiles
SynchronizationoflocalDND/CFfeatureswithserver-basedDND/CFfeaturesSettransfertime-outforimagefiledownloadtoworstcasescenarioReformatofcalllistentriesConfigurationoptionfordefaulttransfertypeforSoundPointIP320and300phonesImprovementofresistancetodenialofserviceattacksaimedatphone’swebserver
URLdialingterminologychangefrom“Name”to“URL”Implementationof300Hzhighpasstransmitfiltertoreducelowfrequencynoise
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AbilitytodiscoverprovisioningserveraddressusingDHCPINFORM
Additionofphoneserialnumber(MACaddress)touser-agentstringHTTPGetsRenameof“Services”menuentryto“Applications”Additionoflow-delayhandsetacousticechocancellerforSoundPointIP320,330,430,550,and650phonesPhonesuppressionofDNSqueriesfor5minutes(asperRFC2308Sec7.1)ifallDNSserversarefoundunreachableIncreaseofmaximumnumberofregistrationsonSoundPointIP650to34“Exit”softkeywhenusingmicrobrowserreturnsusertotelephonyapplication
Configurabletimeoutparametertoallowmicrobrowsertoreturntotelephonyapplicationafteraperiodofinactivityinthe
microbrowserConfigurableoptiontodisplayorhidebrowserstatusmessagesinmicrobrowserBoot-upbehaviorchangeforidlebrowsertostartabout2minutesafterthephonehasbooteduptooptimizememoryuse
ImprovementofsometranslationsinNorwegianXMLdictionaryfile“Exit”functionkeyontheSoundStationIP4000phonewhenusingthemicrobrowserreturnsuserto
telephonyapplication
AppearancechangeofsoftkeyswhenrunningmicrobrowsertolookthesamewhenrunningthetelephonyapplicationAdditionofuserinterfaceforconfiguringno-answerandbusyforwardingbehaviorManagingTLScustomcertificatesviatheconfigurationfilesystemSpecifydifferentversionsoftheapplicationexecutableandconfigurationfilesinthe<Ethernetaddress>.cfgfileontheboot
server Configurationparametertocontroltimeoutbacktotheidledisplayafteraperiodofinactivityinamenu
ImplementationofEthernetingressfilteringforDoSsuppressionandVLANfilteringAbilitytodeletethecontactnumberenteredintheForwardmenuUpdateofalltranslationdictionaryfilestorename“Services”menuentryto“Applications”
AddedSupport
MicrobrowsersupportforacceptinganddisplayingaURLthatpointsdirectlytoaBMPimageMicrobrowsersupportfortwo-dimensionaltablenavigationusingallfourarrowkeysMicrobrowsersupportforrecognizingmimetypes
Trackingofmissedcallstobeconfigurableonaper-linebasisRe-establishaTLSconnectioniftheconnectionclosesSupportinmicrobrowserforformfunctionalitywhenembeddedintbodyoroutoftbodyTLStransportSyslogBacklitExpansionModule
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SIP2.1.3Features(03/08)
StaticDNScacheconfigurationforSIPserverFail-overbehavior
SIP2.1.2Features(06/07)
Abilityforparametersin<Ethernetaddress>.cfgtobeoverriddenbymodel-orplatform-specificversions
BehaviorchangeoftheselectbuttonorrightarrowbuttonincalllistsandcontactdirectoryonSoundPointIP320and330
AdditionofconfigurablefailoverbehaviorforauthenticationsignalingAdditionofconfigurableoptionallowingmessagewaitingindicatortobedisplayedalthoughvoicemailcannotbeaccessed
Loggingofversioninformationforconfigurationfiles
SIP2.1.1CFeatures(04/07)
SupportforSoundPointIP330SupportforSoundPointIP320
AdditionoftranslationsfornewphrasesneededforSoundPointIP320and330phones
SIP2.1.1Features(04/07)
SupportforG.729AnnexBSDPsignalingperRFC3555Supportfor16levelsofgrayontheLCDofSoundPointIP550and650phones
SupportfornewSoundPointIP320and330phonesintheconfigurationfiles
SIP2.1.0Features(03/07)Updates
Enhancedsupportforserverfall-backconfigurationsMicrobrowserauto-navigationtofirstselectableitem
Enhanced“+”globalprefixcharacterforE.164userpartsinsip:URIsUniquepromptforbillingcodeentryStriporinsertleadingdigitsforoutgoingcallsUpdateofdefaultdaylightsavingstimerulesDisablemessagewaitingindicationonalinebylinebasis
Increaseofmaximumnumberofdigitmapsegmentsto30ImprovementoftextentryefficiencyinthemicrobrowserImprovedvisibilityofcursorintextentryfieldsofmicrobrowserChangeofline-seizesubscriptionfailurehandlingtobebiasedtowardsprovidingdialtoneAdditionofmorelowenddynamicrangetovolumecontrol
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SetRTPstreamstoinactivewhenonhold
Improvementof“aresDnsLookup:timeoutonsocketselect”logmessageDebuggingcommandtodisplaycachedDNSNAPTRrecordsCalltimerclockdisplaychangedtohavenoleadingcolonTCPOnlyasatransportoption
AddedSupport
TablesupporttomicrobrowserSoundPointIP550platformMicrobrowsersupporttotheSoundPointIP501platformMicrobrowsersupporttotheSoundPointIP430platform
MicrobrowsersupporttotheSoundStationIP4000SYSLOGreportingofsystemstatusanderrorsAddphoneserialnumbertouseragentstringinHTTPGETMicrobrowsersupportforforminputelementswithchecked=“true”attribute
Microbrowsersupportforformswithintables
SIP2.0.3BFeatures(12/06)Updates
Visualindicationofwidebandaudio
AddedSupport
SoundPointIP650platformLCDbacklightonSoundPointIP65032MBofmemoryonSoundPointIP650G.722audiocodeonSoundPointIP6508MBofflashonSoundPointIP650
USBdiagnostics
SIP2.0.2Features(11/06)
Splitcallsignalingprocessingfrom“lampmanagement”processingEmergencyroutingisnotsupportedonsharedlines
SIP2.0.1Features
NortelMCPNATtraversalparameterstoconfigfilesTemplatesupportinmasterconfigurationfile
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NATkeep-aliveAbilitytosetEthernetlinkmodetoSoundPointIP430AbilitytosetEthernetlinkmodetoSoundStationIP4000
SIP2.0.0Features(08/06)-BetaReleaseOnlyUpdates
CommunicationsServer2005CommunicationsServer2005context
IMSupportwithOfficeCommunicationandWindowsMessenger5.1inMicrosoftLiveAdditionofWindowsMessenger5.1/OfficeCommunicator-compatiblepresenceandIMAdditionofIPQoSsupportforDSCP(DiffServ)Optiontoselectspecificregistrationfor“presence”signaling
UsefulinformationloggingwhenphonerebootsduetoafatalerrorConfigurableSIPre-registrationintervalCachingofthestateofthemessage-waitingindicatorLEDacrosscontrolledrebootsIncreasedspeeddialmenusizelimitto99ImprovedsupportformultiplemlinesinSDP
AddedSupport
TLSprotocolNTLMauthenticationprotocolMicrosoftLiveCommunicationsServerauthenticationschemesPeer-
to-peercallsusingMicrosoftLiveCommunicationsServer2005WindowsMessenger5.1andOfficeCommunicatorcallingusingMicrosoftlivesupportinpeer-to-peermode
PopulatingspeeddiallistfromaroamingbuddieslistsentbyaMicrosoftLiveSupportforBLFSCAmode
Platform-specificoverridestringsindictionariestoallowabbreviatedstringsforcertainplatformsMultipleredundantprovisioningserversBroadSoftattendantconsole/BLFfeature
IndividualconfigurationofsecondarydialtoneReg.x.addressconfigurationparametertocontainhostpart
SIP1.6.7Features(07/06)
AbilitytosetEthernetlinkmodeonSoundPointIP601
ImprovedresponsetimeofphonetoSIPmessagesConfigurableline-seizebehavior
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SIP1.6.6BFeatures(05/06)
SupportforSoundPointIP430hardwareplatform
SIP1.6.6Features
AdditionofconfigurableoptiontoenablephonewithBLAtosendre-INVITEduringconferencesetup
Maximumnumberofbuddiesincreasedto8(exceptSoundPointIP600and601whichcanwatch48buddies)
SIP1.6.5Features(02/06)
ConfigurationoptionstoallowconfigurationfileparameterstooverrideDHCPvaluesforSNTPserveraddressandGMToffset
Additiontoallowreg.x.addresstocontainhostpartinsteadofbeingauserpartonlyCAcertificateexpirynolongercheckedifSNTPhasnotbeenconfiguredAdditionofflashparameterforSoundPointIP601totogglepowerrequirementsinCDPbetween5Wand12W
AdditionofworkaroundtorestartapplicationonthephoneifmanytasksgetunrealistictaskdelaysduringstartupSettingSIPserveraddressfromDHCPoption151
SIP1.6.4Features(12/05)
SendandProcess“early-only”flaginthe“replaces”headertosupportRFC3891incallpickupAdditionofSPacceptancewithtelephone-eventonthefirstlineDisabledCAcertificateexpirycheckingwhenSNTPhasnotbeenconfigured
SIP1.6.3Features(10/05)
MaximumnumberofXMLretriesforSAS-VPtoequalto7daysSAS-VPv3XMLconfigurationtransactions
SettingflashparametersfromconfigurationfileNewdialogeventpackagedraftNewBLAdraft
SIP1.6.1Features(08/05)
Directorycontactaddbypressingandholdinganunassignedlinekey
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SIP1.6.0FeaturesUpdates
AdditionofDisplayofDateandTimeduringacall
SupportforImprovedSpeedDialkeyassignmentMultiplecallsfromSIPregistration(line)canbejoinedAbilitytomodifyforwardingatanytimeviaForwardMenu
AddedSupport
SoundPointIPExpansionModuleSoundPointIP601hardwareplatformTransferdispatchduringconsultationcallproceedingstateAssignedLineKeyopensthecontactdirectory
SIP1.5.3Features(06/05)
UploadofApplicationlogfileshortlyafterreboot
SIP1.5.2Features(04/05)
ConfigurationofPresenceandInstantMessagingfeaturesdisabledbydefaultAdditionofphoneuserinterfaceandwebinterfaceconfigurationsupportforlineKeysandcallsPerLineKey
SIP1.5.1FeaturesUpdates
SingleCallalwaysshowsintheFirstCallAppearancePosition
ImprovedMenuHierarchyConferenceFeatureenhancementto“join”callsinprogressFlashingtime/dateuntilsuccessfulSNTPresponseSpecifybootserveraddressasURLperRFC1738Applicationtoprovisionitsownconfigurationfiles
MenuentryadditiontoformatthefilesystemDisplayofnameandnumberonincomingcallerIDCustomizationoptionsforSSLcertificatesAdditiontoallowallfilesin<MAC>.cfgtobefullURL’s
RemovalofrequirementforatleasttwoaudiocodecstobeconfiguredMergedsip.cfgandipmid.cfgconfigurationfilesintonewsip.cfgfileDisableTimeandDateDisplaySplitconferencesandconsultationcallsintoseparatecalls
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Allowconferenceinitiationfromcallholdcontext
DefaultholdsignalingchangedtoRFC3261styleBuildIDtosoftwarerevisionstampsinUser-Agentheader
Addedsupport
Visual“status”tocontactsassignedtoSpeedDialBinsMorethanonelinekeyassociatedwiththesameSIPidentityApplicationsupportforHTTPandHTTPSbootservertransportSAS-VPv2management
DisplayusefulCIDwhendisplaynameisuninformative
SoundPointIP601hardwareplatformArrow-keycall-listshortcutswhenphoneisplayingdialtone
SIP1.4.1Features(12/04)
Configurable‘+’GlobalPrefixCharactertoE.164UserPartsinSIP:URIs
SIP1.4.0FeaturesUpdates
Automaticperiodicbootserverpollforupgrade
PhoneRestartMenuCommandLocalConferenceonSoundStationIP4000(WhenG.729codecnotenabled)IntegratedTransferandConferencewithAutomatedDialing/SpeedDialDHCPVLANDiscovery
Addedsupport
SoundStationIP4000hardwareplatformIP301hardwareplatform
SIP1.3.1Features(08/04)Updates
ACDSoftkeysGraphicalprivatelabelfeatureSIP-basedbridgedlineappearancesSupportforXHTMLMicrobrowserIndividualdisablingofCallListsRecognitionofInstantMessagefromWindowsMessenger5.0
Customcall-progresstonestocountry-specificselectionNewdateformats
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Addedsupport
Directedcallpick-upGroup call pick-upCall park/retrieveTrueblindtransferCentralizedconferencingRemotemissedcallnotification
ACDlogin/logoutACDagentavailable/unavailableServer-basedlastcallreturnBasicSIMPLEpresence
SNTPsynchronizationretrymechanismInteroperabilitysupportforWindowsMessenger5.0
SIP1.3.0Features(06/04)BasicFeaturesMissedCallNotification–ThephonecandisplaythenumberofcallsmissedsincetheuserlastlookedattheMissedCallslist.Thetypesofcallsthatareconsideredas“missed”canbeconfiguredperregistration.Remotemissed-callnotificationcanbeusedtonotifythephonewhenacalloriginallydestinedforitisdivertedbyanotherentitysuchasaSIPserver.Benefit–Keeptrackofallmissedcalls.
BridgedLineAppearances-SoundPoint®IPallowscallsandlinesonmultiplephonestobelogicallyrelatedtoeachother.MutualexclusionfeaturesemulatetraditionalPBXorkeysystemprivacyforsharedcalls.Incomingcallscanbepresentedtomultiplephonessimultaneously.Benefits-Acallthatisactiveononephoneispresentedvisuallytophoneswhichsharethatline.
IdleDisplayAnimation-SoundPoint®IP500andIP600candisplayacustomizedanimationontheidledisplayinadditiontothetimeanddate.Benefit–Aquickwaytodisplaythestatusoftheuser.
DirectedCallPick-Up-SoundPoint®IPallowscallstoanotherphonetobepickedupbydialingtheextensionoftheotherphonewhensupportedfromaSIPserver.Benefit–Instantlycommunicatewithurgentincomingcallsfromasingleworkspace.
GroupCallPick-Up-SoundPoint®IPallowscallstoanotherphonewithinapre-definedgrouptobepickedupwithoutdialingtheextensionoftheotherphonewhensupportedfromaSIPserver.Benefit–Providesanotherwaytoreceiveurgentincomingcallsfromasingleworkspace.
CallPark/Retrieve-SoundPoint®IPallowsactivecallstobeparked,andtheparkedcalltoberetrievedbyanotherphonewhensupportedfromaSIPserver.
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Benefit–Improvesmanagementofcalls.
LastCallReturn-SoundPoint®IPallowsserver-basedlastcallreturnwhensupportedfromaSIPserver.Benefit–Easilycallbackandenhancecommunicationproductivity.
AdvancedServerFeatures
ACDLogin/Logout-SoundPoint®IPallowsACD(AutomaticCallDistribution)loginandlogoutwhensupportedfromaSIPserver.
ACDAgentAvailable/Unavailable-SoundPoint®IPsupportsACD(AutomaticCallDistribution)agentavailableandunavailablewhensupportedfromaSIPserver.
AccessoryInternetFeaturesMicroBrowser-ThehomepageandproxycanbeusedbytheMicroBrowserwhenitisselectedtoprovidedservicesandalsowhenitisusedaspartoftheIdleDisplay.TheyalsocontrolsizelimitsandtheIdleDisplayrefreshrate.Benefit–Thisprovidesthecontentofanidledisplaywhichisregularlyrefreshed.
SIP1.2.0Features(02/04)BasicFeaturesMessageWaitingIndication-SoundPoint®IPflashesamessage-waitingindicatorLEDwheninstantmessagesarewaiting.Thephonecanbeconfiguredtodosowhenvoicemessagesarewaiting.Benefit–Keepstrackofallcallsandmessages.
SharedCallAppearances–Asharedlineisanaddressofrecordmanagedbyaserver.Theserverallowsmultipleendpointstoregisterlocationsagainsttheaddressofrecord.SoundPoint®IPallowscallsandlinesonmultipletelephonestobelogicallyrelatedtoeachother.Benefits-Acallthatisactiveononetelephoneispresentedvisuallytotelephoneswhichsharethatappearance.
LocalizationFeaturesCustomizableFontsandIndicators–TheuserinterfacecanbecustomizedbychangingthefontsandgraphiciconsusedonthedisplayandtheLEDindicatorpatterns.Pre-existingfontsembeddedinthesoftwarecanbeoverwrittenornewfontscanbedownloaded,andthebitmapsandbitmapanimationsusedforgraphiciconsonthedisplaycanbechangedandrepositioned.Benefit–Enhanceuserexperienceandproductivitybycustomizingthephonetotheuser’sfamiliarity.
DownloadableFonts–Loadedfontscaneitheroverwritepre-existingfontsembeddedwithinthesoftwareorcanextendthephone’sfontsupportforUnicoderangesnotalreadyembedded.Benefits-Newfontscanbedownloadedontothetelephoneforgreateruserexperience.
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AdvancedServerFeaturesVoicemailIntegration-SoundPoint®IPiscompatiblewithvoicemailservers.Thesubscribecontactandcall-backmodecanbeconfiguredperuser/registrationonthetelephone.ThephonecanbeconfiguredwithaSIPURLtobecalledautomaticallybythetelephone.Benefit–One-touchvoicemailaccessenhancesworkproductivity.
NetworkingandSecurityIncomingSignalingValidation–Threeoptionallevelsofsecurityareprovidedforvalidatingincomingnetworksignaling:SourceIPaddressvalidation,digestauthentication,orboth.Benefit–Allowsspecificationofthetypeofvalidationtoperformonarequest-by-requestbasis,therebyenhancingprotectionforsecurecommunication.
PresenceandInstantMessaging–Allowsmonitoringofthestatusofotherusers/devices,andthroughtheinstantmessagingfeaturetheusercansendandreceivetextmessagesandalertstoincomingmessages.Thisfeaturecannowbedisabledviaconfigurationoptions.Benefits–Allowsfullcontroloftheuser’sworkenvironment.
Emergency/AlternateProxyorGateway–DeterminestheURLSforwhichtheyneedtobewatched,andwhenoneofthesedefinedURLsisdetectedashavingbeendialedbytheuser,thecallisautomaticallybedirectedtothedefinedemergencyserver.
SIP1.0.9Features(07/03)BasicFeaturesCalllog–Thephonemaintainsalogthatcontainspertinentcallinformationsuchasremotepartyidentification,timeanddate,andcallduration.Thecontactinformationfromcalllogentriescanbesavedinthecontactdirectory.Benefit–Savestimeandproductivitybyredialingpreviouscalls.
CallTimer–Acalltimerisprovidedonthedisplay.Aseparatecalltimerismaintainedforeachdistinctcallinprogress.Benefit–Enhancesuserexperienceandincreaseproductivityastheendusercanviewcallduration.
CallWaiting–AnincomingcallduringanotheractivecallispresentedtotheuservisuallyontheLCDdisplay.Benefits-Enhancesuserexperienceandefficiencywithavisualdisplayofincomingcallduringanactivecall.
CalledPartyIdentification–Displaysandlogstheidentityoftheremotepartyspecifiedforoutgoingcalls.Thisisthepartythattheuserintendstoconnectwith.CallingPartyIdentification–Thephonedisplaysthecalleridentity,derivedfromthenetworksignaling,whenanincomingcallispresented.Benefit–Increasesefficiencywithavisualdisplayofapreviouslycalledparty.
ConfigurableFeatureKeys–Phonekeyfunctionscanbechangedfromfactorydefaults.Benefits-Improvesdesktopproductivity.
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ConnectedPartyIdentification–Thephonedisplaysandlogstheidentityortheremotepartytowhichtheuserhasconnected.Theidentityisderivedfromthenetworksignaling.Benefit–Userscanalwaysidentifyotheruserswithwhomtheyarecommunicating.
ContextSensitiveVolumeControl–Thevolumeofuserinterfacesoundeffectsandthereceivevolumeofcallaudioisadjustable.Benefit–Establishesanefficientworkplacefortheuser.
CustomizableAudioSoundEffects–Soundeffectsusedforincomingcallalertsandotherindicationsarecustomizable.Theyarecomposedofpatternsofsynthesizedtonesorsampleaudiofiles.Benefit–Userscanworkinfamiliarworkenvironments.
DistinctiveIncomingCallTreatment–Phonescanautomaticallyapplydistinctivetreatmenttocallscontainingspecificattributes.CallattributesthatcantriggerthisincludethecallingpartynameorSIPcontact(numberoforURLformat).Benefit–Predeterminesincomingcallsforfasterresponsetourgenttasksandcommunicationneeds.
DistinctiveRinging-Theusercanselecttheringtypeforeachline.Theringtypeforspecificcallerscanbeassignedinthecontactdirectory.TheSIPAlert-Infofieldcanbeusedtomapcallstospecificringtypes.Benefit–Enhancesuserexperienceasuserscanaurallyidentifycallersbeforepickingupthephone.
DistinctiveCallWaiting–TheSIPAlert-Infofieldcanbeusedtomapcallstodistinctcallwaitingtypestotwostyles,CentralandLocal.Benefit–Efficientlymanageincomingcalls.
Do-Not-Disturb(DND)–Temporarilystopsallincomingcallalerts.Asanoption,thephonecanbeshownasbusywhileDNDisenabled,therebyloggingincomingcallsasmissedforsubsequentreview.Benefit–Allowstheusertoprioritizetasksandcontroltheamountofphonecallsreceived.
Handset,Headset,andSpeakerphone–Thephonestandardincludesahandsetandafull-duplexspeakerphone.Adedicatedconnectorisprovidedforaheadset(notsupplied).Benefits-Thephoneprovidesdedicatedkeysforconvenientselectionofeitherthespeakerphoneorheadset,givingtheusertochoosedifferentoptionsforcommunication.
LocalContactDirectory–Thedirectorycanbedownloadedfromthebootserverandsubsequentlyeditedlocally.Contactinformationfrompreviouscallsmaybeaddedforconvenientfutureaccess.Thedirectoryisthecentraldatabaseforseveralotherfeaturesincludingspeed-dial,distinctiveincomingcalltreatment,andthepresenceandinstantmessagingfeatures.Benefit–Centralizationofvariousfeaturesallowseffectivemanagementofcontactinformationandphonecapabilities.
LocalDigitMap–Automatethesetupphaseofnumber-onlycalls.Benefit–EliminatestheneedforusingtheSendsoftkeywhenmakingoutgoingcalls.Whenadigitpatternmatchingthedigitmapisfound,thecallsetupprocessiscompletedautomatically.
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MicrophoneMute-Whenactivated,visualfeedbackisprovided.Benefit–Increasesusercommunicationexperience.
MultipleCallAppearances-SoundPointsupportsmultipleconcurrentcalls.Theholdfeaturecanbeusedtopauseactivityononecallandswitchtoanother.Whenactiveononecall,anadditionalincomingcallispresentedusingthefamiliarcallwaitingstyle.Softkeyswithcalldispositionoptionsarepresentedtotheuser.Thecurrentuserinterfaceislimitedtotwoconcurrentcallspreregistration(line);thisisanartificiallimitandwillbeexpandedinthefuture.Benefit–Intuitiveinterfaceallowsusertoeffectivelymanagedesktopphoneactivities.
Soft-keyDrivenUser-Interface–Allowsextensiveuseofintuitivecontext-sensitivesoft-keymenus.Benefits–Familiarinterfacereducestimeneededlearningtousethephoneandincreasesworkproductivity.
Speed-Dial–Entriesinthelocaldirectorycanbelinkedtothespeed-dialsystem,whichallowscallstobeplacedquicklyfromdedicatedkeysaswellasfromaspeed-dialmenu.Benefit–Savestimeandincreasesefficiencyforcallactivitiesforusers.
TimeandDateDisplay–Thephonemaintainsalocalclockandcalendar.Thetimeanddatearedisplayedincertainoperatingmodes,inparticular,whenthephoneisidle.TheclockandcalendarmustbesynchronizedtoaremoteSNTPtimeserver.Benefit–Userscanmanagetheirscheduleswithouttheneedtoopenupanyprogramontheircomputer.
CallManagementFeatures
CallHold–Pauseactivityononecalltoperformanothertask,suchasmakingorreceivinganothercall.Networksignalingisemployedtorequestthattheremotepartystopsendingmediaandtoinformthemthattheyarebeingheld.Aconfigurablelocalholdreminderfeaturecanbeusedtoremindtheuserthattheyhaveplacedcallsonhold.Benefit–Usethedesktopphoneoptimallytomeeturgentneedsefficiently.
CallTransfer–Enablestheusertotransformanexistingcallintoanewcallbetweentwousers.Thephoneoffersbothblindtransfersandtransferswithconsultation.Benefit–Efficientmanagementofcalls.
Three-WayConference,Local–Phonescanconferencetogetherthelocaluserwiththeremotepartiesoftwoindependentcalls.Benefit–Enhancesuserexperienceandcollaboration.
CallDiversion(CallForward)–Providesaflexiblecalldiversionfeaturetodivert(forward)callstoanotherdestination.Theuser’sabilitytooriginatecallsisunaffectedbyallcalldiversionoptions.Eachregistration(line)hasitsowndiversionproperties.Benefit–Thecalldiversionfeatureworksinconjunctionwiththedistinctiveincomingcalltreatmentfeature.
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AutomaticOff-hookCallPlacement–SoundPointsupportsanoptionalautomaticcallplacementonoff-hook
featureforeachregistration.
AudioProcessingFeatures
Low-DelayAudioPacketTransmission–Minimizeslatencyforaudiopackettransmission.Benefit–Communicationisuninterruptedordelayed,facilitatinggreatercollaborationandproductivity.
JitterBufferandPacketErrorConcealment-Mitigatespacketinter-arrivaljitterandout-of-orderorlostpackets.Benefit–Communicateindifferentnetworkenvironmentsandminimizeresultingnegativeaudioconsequenceswhenpacketsarelost.
LocalConferenceMixing–Containsaflexiblethree-partyconferencingcapability.Benefit–Setuplocalthree-partyconferenceswherenoexternalprotocolsignalingisinvolved.
VoiceActivityDetection(VAD)–Detectsperiodsofrelative“silence”inthetransmitdatapathandreplacesthatsilenceefficientlywithspecialpacketsthatindicatesilenceisoccurring.
Benefit–Conservenetworkbandwidthandenhancethefocusonthespeakingparty.
AcousticEchoCancellation–Employsadvancedacousticechocancellationforhands-freeoperation.Bothlinearandnon-lineartechniquesareemployedtoaggressivelyreduceechowhileprovidingnaturalfull-duplexcommunicationpatterns.Benefit–Facilitateasmoothandnaturalaudioconferencingandreducelistenerfatigue.
BackgroundNoiseSuppression–Reducesbackgroundnoise,designedprimarilyforhands-freeOperation.Benefit–Enhancescommunicationinnoisyenvironments.
ComfortNoiseFill–Employsnoisesynthesistechniquestosmoothoutthenoiselevelinthedirectiontowardtheremoteuser.Benefit–Amorenaturalcallexperiencebyprovidingaconsistentnoiseleveltotheremoteuserofahands-freecall.
AutomaticGainControl–Booststhetransmitgainofthelocaluser.Benefit–Increasestheeffectiveuser-phoneradiusandassistswiththeintelligibilityofsofterspeakingusers.
DTMFToneGeneration–GeneratesandtransmitsDTMFtonesintheRTPstreamsofconnectedcalls.
DTMFEventRTPPayload–ThephoneiscompatiblewithRFC2833–RTPPayloadforDTMF(Dual-ToneMultifrequency)Digits,TelephonyTones,andTelephonySignals.SupportedAudioCodecs–G.711µ-law,G.711a-law,G.729AB,SID,RFC2833.
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PresenceandInstantMessagingFeaturesPresence–Allowsthephonetomonitorthestatusofotherusers/devices.Statusesaredisplayedvisuallyandareinrealtime.Theusercanconductmanualorautomaticspecificationstomodifystatuses.Benefit–Increasecollaborationproductivitybyreducinginterruptionsandcommunicationissue.
InstantMessaging–Theusercansendandreceiveinstanttextmessagesthroughthephone,andreceivesalertstoincomingmessagesvisuallyandaudibly.Messagescanbesentfromapre-includedlistofshortmessages,oranalphanumerictextentrymodethatallowsfree-formmessagesusingthedialpad.Benefit–Providesanadditionaloptionforuserstocommunicateshorterinformationinstantly.
LocalizationFeaturesMultilingualUserInterface–Thesystemadministratorortheusercanchoosethelanguageonthephone.Benefit–Supportsmajorwestern-Europeanlanguagesandadditionallanguagescanbeadded.Asianlanguages(Chinese,Japanese,andKorean)renderonlyontheSoundPointIP600’shigherresolutiondisplay.
SynthesizedCallProgressTones–Thephonesynthesizescallprogresstonesduringthelifecycleofacall,whichareeasilyconfigurableforcompatibilitywithworldwidetelephonystandardsorlocalpreferences.Benefit–EmulatesthefamiliarandefficientaudiblecallprogressfeedbackgeneratedbythePSTNandtraditionalPBXequipment.
AdvancedServerFeaturesMessage-WaitingIndication–Thephoneiscompatiblewithmessageserversthatsignalmessage-waitingindication.ThephonecanalsobeconfiguredwithaSIPURLtobecalledautomaticallybythephonewhentheuserelectstoretrievehis/hermessages.Benefit–Allowstheusertoefficientlyorganizeandretrievemessages.
MultipleRegistrations–Eachregistrationismappedtothefamiliarconceptofatelephoneline,andtheusercanselectwhichlinetouseforoutgoingcallsorwhichregistrationtousewheninitiatingnewinstantmessagedialogues.Benefit–Facilitateseasymanagementofcallactivitiesforusers.
ServerRedundancy–PhonescanbeconfiguredwithmultipleSIPservers,oneprimaryandoneormorebackup.Thephoneswitchestoabackupserverwhenthecurrentprimaryserverfails.ConfigurationofthebackupserverscanbestaticoruseadvancedDNSmethods.Benefit–Maintainedconnectiontomultipleserverspreventscommunicationissuesandfacilitatesproductivity.
DNSSIPServerNameResolution–IfaDNSnameisgivenforaproxy/registraraddress,theIPaddress(es)associatedwiththatnamearediscoveredasspecifiedinRFC3263(LocatingSIPServers).Benefit–Ifaportisgiven,theonlylookupisanArecord.Ifnoportisgiven,NAPTRandSRVrecordsaretried,beforefallingbackonArecordsifNAPTRandSRVrecordsreturnnoresults.Ifnoportisgiven,andnoneisfoundthroughDNS,5060isused.
Polycom UC Software Feature Summary
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NetworkingandSecurity-LocaluserandAdministratorPrivilegeLevels–Localsettingsmenusareprotectedwithtwoprivilegelevels,userandadministrator,eachwithitsownpassword.Thephonepromptsforeithertheuseroradministratorpasswordbeforegrantingaccesstothevariousitemsinthemenus.Whentheuserpasswordisrequested,theadministratorpasswordalsoworks.Benefit–Enhancedsecurityfordifferentprivilegelevels.
SIPforInstantMessagingandPresenceLeveragingExtensions(SIMPLE)–PhonesarecompatiblewiththepresenceandinstantmessagingfeaturesofWindowsMessengerandMSNMessengerversion4.6.Benefit–TakeadvantageoftheWindowsMessengersoftwareandimprovecommunicationcapabilitiesatthedesktop.
EthernetSwitch–ThephonecontainstwoEthernetportsandanembeddedEthernetswitchthatrunsatfullline-rate.Benefit–AllowsaPCandotherEthernetdevicestoconnecttotheofficeLANbydaisychainingthroughthephone,eliminatingtheneedforastandalonehub.
RTPPorts–CompatiblewithRFC1889–RTP:ATransportProtocolforReal-TimeApplications.ThephonetreatsallRTPstreamsasbi-directionalfromacontrolperspectiveandexpectsthatbothRTPendpointswillnegotiatetherespectivedestinationIPaddressesandports.Benefit–AllowsRTCPtooperatecorrectlyevenwhenRTPmediamayflowinonlyoneornodirection,andallowsgreatersecurity-packetsfromunauthorizedsourcestoberejected.
UpgradingandRebooting–BoththebootROMandtheapplicationexecutablecanbeupdatedautomaticallyviathecentralizedprovisioning(bootserver)model.Benefit–Keepupwiththemostrecentupdatesformaximumproductivityoutofthephone.
EventLogging–Phonesmaintainbootandapplicationeventlogfiles.Theyarestoredinthephone’sflashfilesystemandareperiodicallyuploadedtothephone’shomedirectoryontheprovisioningbootserverifpermittedbysecuritypolicy.Benefit–Usestoredfilestoidentifyanddiagnoseproblems.
WorkingwithNetworkAddressTranslation(NAT)–PhonesignalingandRTPtrafficusesymmetricportsandtheexternalIPaddressandportsusedbytheNATonthephone’sbehalfcanbeconfiguredonaper-phonebasis.
AudioQualityIssuesandVLANs–PhonescontainbothnetworklayerandEthernetlayersupportforprioritizingvoiceandsignalingtrafficoverthenetwork.QoSparametersincludeIPTOS(Type-of-service)bits,andEthernetIEEE802.1puserpriority.PhonesalsosupportRTCPperRFC1889.
Transfer–PhonessupportthetransferprotocolutilizingtheREFERmethodspecifiedindraft-ietf-sip-cc-transfer-05,butalso
supporttheoldertransfermethodutilizingBye-also.