Download - PerceptiveLIVE 2013 - Defining the challenge
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Defining the Challenge
PerceptiveLive
Isabelle SaladinPerceptive SoftwareInternational Marketing Director
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© 2013 Lexmark International, Inc. All rights reserved.
Lexmark International
A Valued Partner to Businesses and Government Institutions Worldwide
Lexmark International, Inc.
Headquarters:
Founded:
Distribution:
Employees:
2012 Revenue
Lexington, Ky., USA
1991
180 Countries
11,000
$3.8 Billion
2006
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© 2013 Lexmark International, Inc. All rights reserved.
Lexmark – customer solutions
Imaging Solutions and Services
Perceptive Software
• Printers and MFPs• Managed Print Services • Output Management
Solutions
• Content Management• Process Management• Capture Solutions
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© 2013 Lexmark International, Inc. All rights reserved.
June2010
October2011
March2012
January2013c
Acquisitions/Integrations
March2013
August2013
October2013
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Recognized as a Leader
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Perceptive Software – progression
Capture
Content
Process
Search
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© 2013 Lexmark International, Inc. All rights reserved.
Perceptive Software – progression
Capture
Content
Process
Search
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© 2013 Lexmark International, Inc. All rights reserved.
Our new software offering naming
Capture and extract data through
imaging, e-forms and intelligent capture
technologies
Manage all forms of content through
their entire lifecycle
Discover, design, execute and
improve business processes
Search, find, extract, analyze and use the precise information
needed
Put processes and content into the context of your
enterprise applications
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The explosion of unstructured content has left people disconnected from the information they need to complete effective processes.
The Challenge
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Information is exploding
Volume and variety are expanding
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Information is exploding
Information drives business processes
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Information is exploding
Structured + Unstructured
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Structured information
Key data managed by your systems of record
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© 2013 Lexmark International, Inc. All rights reserved.
Structured information
Common processes managed by your systems of record
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Unstructured information
Most of your information is unstructured
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© 2013 Lexmark International, Inc. All rights reserved.
Digital information
Created by anyone, anywhere — in any form
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Digital information
Scattered widely across many systems and devices
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Paper information
Paper is a key communication tool
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Paper information
Used within many processes
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Paper information
Often creates waste and inefficiency
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The real story
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© 2013 Lexmark International, Inc. All rights reserved.
The real story
Enterprise systems missing critical digital content like photos, video, audio and more
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The real story
Most companies have no idea the money or resources exhausted on printing
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The real story
Processes managed in the core represent perhaps only 20% of actual effort required
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The real story
Information is disconnected from people, processes and applications
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© 2013 Lexmark International, Inc. All rights reserved.
Lack of visibility and control
Customer service suffers
It’s hard to adapt to change
Top and bottom lines
are hit
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© 2013 Lexmark International, Inc. All rights reserved.
Your enterprise connected
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© 2013 Lexmark International, Inc. All rights reserved.
Your enterprise connected
Output is optimized for the time and place it’s needed
Content is instantly available at the time and place it’s needed
Manual processes are automated and integrated
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© 2013 Lexmark International, Inc. All rights reserved.
Your enterprise delivers
A superior customer
experience
Flexibility for the future
Improved financial
performance
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Lexmark combines technology, experience and customer intimacy to deliver innovative solutions
Why Lexmark?
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© 2013 Lexmark International, Inc. All rights reserved.
A comprehensive approach
Technology ownership
Output management
Global Managed Print
Services with hundreds of
thousands of assets under
management that is
recognized by industry
experts like Gartner,
Forrester and IDC
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© 2013 Lexmark International, Inc. All rights reserved.
A comprehensive approach
Technology ownership
Content management
Fast, scalable technology
trusted by organizations
worldwide to capture, manage
and access content within the
context of their processes,
applications and user roles
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© 2013 Lexmark International, Inc. All rights reserved.
A comprehensive approach
Technology ownership
Process management
Powerful business process
management (BPM) software
that enables organizations to
discover, design, execute and
improve their processes
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© 2013 Lexmark International, Inc. All rights reserved.
A comprehensive approach
Technology ownership
Industry experience
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© 2013 Lexmark International, Inc. All rights reserved.
A comprehensive approach
Technology ownership
Industry experience
Customer intimacy
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© 2013 Lexmark International, Inc. All rights reserved.
Industry experience
Technology ownership
Customer intimacy
Solutions for primary, secondary and post-secondary
educational institutions to
improve admissions,
expedite financial aid and manage student records
Solutions federal, state and local
government; allows agencies to better serve constituents
and public resources
Healthcare-centric solutions for inpatient and
outpatient practices to improve scheduling,
admissions and patient finance
Solutions for high-volume, manual
processes to decrease
operational costs and risks, including
onboarding, I-9 compliance, supply chain visibility and
incident management
Solutions to streamline
processes for account opening
and loan processing, empowering branches to
collaborate more effectively with customers and central offices
Solutions to enable faster, more
informed underwriting and claims processing
while mitigating risk in support of
regulatory and audit requirements
EDUCATION GOVERNMENTHEALTHCARE RETAIL/MFGBANKING INSURANCE
Cross industry solutions, which apply to any organization. Includes solutions focused on Accounting, Human Resources and Legal departments.
BACK OFFICE
Solutions
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Thank You !