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PCL: Unleashing the Potential of Your Lean Culture
Ian McMillan & Ashley GarnerProduction Manager & HSE Engineer
Neptune Technology Group, Inc.
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Founded in 1892, Neptune Technology Group Inc. is a technology company serving more than 4,000 water utilities across North America. Neptune specializes in Water Meters, Meter Reading Equipment, AMR Systems and AMI Systems.Manufacturing Facility located in Tallassee, Alabama since 1972. • 300,000 sq. ft.• 550 – 600 employees
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Beginning of Lean JourneyTool Based Lean Efforts
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Beginning of Lean Journey
Six years ago, we knew we needed a
change, but didn’t know how to start:
• Failed to sustain
• Ineffective communication of vision
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Learning to See
Identified what it could be through AME:
• 2012 – Incito Consulting Group
• 2013 – Engineering Boards with Visual Project Management
• 2014 – Kata
• 2015 – Rattlesnake Hunts with Mark Preston
• 2016 – People Centric Leadership
• 2017 – Power of Videos
• 2018 - ??
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Learning to SeeTrue North
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Learning to SeeIncito Man
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Learning to SeeFirst “Lean Events”
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Learning to See• The NMS was born…
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Learning to See(Turning Point)
We were making progress and were seeing success, but things had become stagnate…
Breath of New Life:
• AME Dallas 2016
– BW’s PCL 101
• BWLI training for personnel
People Centric Leadership was the answer.
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Learning to See(Turning Point)
• Renewed focus on center pillar—Employee Engagement
– Build more leaders through actively engaged employees
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Turning PointAME’s PCL 101 at Neptune
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Where We Are NowServant Leadership Class
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Where We Are NowWeekly Leadership Roundtable
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Where We Are NowBob Hafey’s “Lean Safety”
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Where We Are NowBirthday Meetings
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Where We Are NowQuarterly Meetings
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Inspiring to Win
1. Opportunity to get better
2. Drive towards a higher purpose
3. Inspiring to create waves of
excellence in their lives with People
Centric Leadership
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Session No: WS/27
PCL: Unleashing the Potential Your Lean Culture
Ian McMillan & Ashley Garner
Neptune Technology Group