Download - Paralanguage - 2a4
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• Palm and Power
Paralanguage
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• handshakes
Paralanguage
dominant
submissive
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Roman handshake
• handshakes
Political handshake
Paralanguage
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• Posture and Control
Paralanguage
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• Posture and Attitude
Paralanguage
resigned – submissive – lazy – stiff - arrogant
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Kingdom of Saudi Arabia
Traditional greeting between MEN = grasp right hand, place left hand on other’s right shoulder, exchange kisses on each cheek
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• The Japanese Bow
Paralanguage - Japan
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• Greetings– Hello! / How are you?
• TIRED OF: G’day mate!
• Handshake– Firm– Beginning and end of the meeting– Women may shake hands or kiss each other on the
cheek• Eye contact– Strong eye contact = honesty, clarity
Australia
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• Rude gestures– Raising one or two fingers in
the air– Winking at someone– Man putting his arm around
another man’s shoulders– Standing too close while
holding a conversation• PROPER: two feet
– Sounding like a resume
Paralanguage - Australia
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• Greetings– Good morning/day/afternoon = “Buongiorno “– Good evening = “Buonasera”– Goodnight = “Buonanotte” – See you later = “Ci vediamo” – Bye = “Ciao!”
• Eye contact– Must be maintained at all times
Italy
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• Handshakes– Shake hands with everyone when arriving and leaving – WOMEN MUST extend their hands first to men
• Physical Distance– Comfortable with less than 2 feet
• Business Entertaining– Paying is power– Never give a gift with your company’s logo on it
Paralanguage - Italy
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Paralanguage - Italy
• Rude gestures– Using someone’s first name– Rock on gesture = “You’ve been
fooled by your girlfriend/wife”– Reverse V – knuckles out = like the
middle finger– Scraping thumb under front teeth =
“Go to hell”– Back of the hand scraping under chin
= “I don’t care what you think”
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• Useful hand gestures
Paralanguage - Italy
“I swear it!”
“How annoying…”“Perfect!”
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• Useful hand gestures
Paralanguage - Italy
“I can’t stand this situation!” “Now I remember!”
“They understand each other.”
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France
• Greetings– Hello = “Salut” (sah-loo)– Glad to meet you = “Enchanté” (on-shohn-tay)– How are you? = “Comment allez-vous?”
(kom-mohn tah-lay voo)– Fine, thanks, and you? = “Bien, merci, et vous?”
(bee-ehn mer-see ay voo?– Very well, thanks = “Très bien, merci”
(treh bee-ehn, mer-see)
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Paralanguage - France
• Greetings– Good day (til 6pm) = “Bon jour” (bon-zhoor)– Good evening (after 6pm) = “Bon soir” (bon-swar)– Good bye = “Au revoir” (oh ruh-vwar)
• Useful Phrases– Yes / No = “Oui / Non” (wee / nohn)– Please = “S'il vous plaît” (seel voo play)– Sorry = “Pardon” (pahr-dohn)
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Paralanguage - France
• Useful Phrases– Thank you very much = “Merci beaucoup”
(mer-see bo – kuh)– You’re welcome = “De rien” (dah ree-ehn)– Do you speak English? = “Parlez-vous anglais?”
(par-lay voo zon-glay)– I do not understand = “Je ne comprends pas”
(jhuhn kom-prohn pah)
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Paralanguage - France
• Handshakes– NOT strong grip– WOMEN must offer her hand FIRST– ALWAYS shake hands upon first
meeting and when leaving
• Eye contact– Frequent and intense
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Paralanguage - France
• Business Practices– Always make appointments– Be punctual– Business Card : printed in French, include
academic credentials and your school IF it is a PRESTIGIOUS one
– Do not give a business gift at your first meeting– Do not give a gift with your company’s logo on it
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Paralanguage - France
• Business Entertaining– Always make appointments– Do not start a conversation with personal
questions– Whoever invites for a meal or drink is expected to
pay– When eating, keep both hands on the table at all
times– When finished eating, put fork and knife parallel
across your plate
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Paralanguage - France
• Gestures
– Thumbs up = “Okay”– Japanese sign for ‘money’ = “Zero”– Slapping open palm over closed fist =
vulgar– AVOID chewing gum– Japanese sign for ‘money’ over nose
= “Someone is drunk”
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People’s Republic of China
• Greetings– Hello – “Ni Hao”– How are you – “Ni Hao Ma”– Good morning – “Zao Shang Hao”– Good evening – “Wan Shang Hao”– Nice to meet you – “Ren Shi Nin Hen Gao Xing”– My last name is – “Wo Xing _____”– Thank you - “Xie Xie”– You’re welcome – “Bu Yong Xie”
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People’s Republic of China
• Handshake and Bow and Applause– Slight nod– Slight bow– Wait for the Chinese to extend a hand first– Handshakes last 10 seconds– Gentle
– Applause = means to welcome someone• PROPER RESPONSE: applaud back
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People’s Republic of China
• Business Practices– Be punctual and DO NOT cancel– Be patient with negotiations and DO NOT
talk about deadlines– Show little emotion– When entering a business meeting, the
highest ranking member of the group should lead the way
– Subordinates may speak when asked to, otherwise they do not interrupt
– The Chinese appreciate an interest in their culture
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People’s Republic of China
• Business Card– Reverse side : Mandarin, GOLD INK– Never put someone’s card in pocket or wallet
• Business Entertaining– Never begin to eat or drink before your host– Never take the last bit of food from the
serving dish– Leave some tea/water in your cup if you
don’t want refilss– Never compliment an object
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People’s Republic of China
Gestures Avoid exaggerated gestures and dramatic facial
expressions The Chinese do not like to be touched by people they
do not know Never use a finger to point at someone or beckon to
someone▪ PROPER POINTING: open hand▪ PROPER BECKONING: palm down, WAVE fingers towards
body DO NOT put fingers in your mouth = disgusting
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People’s Republic of China
• Gift giving– Make sure it isn’t made in China– Give and receive with both hands– Do not open gifts immediately– Do not bring food as a gift at a party– Always give company gift to the head of the Chinese
party– Traditionally DECLINE a gift THREE TIMES before
accepting
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People’s Republic of China
• Gift giving– FUNERAL colors / symbols• Clocks• Straw sandals• Stork / crane• Black, white and blue
– Acceptable colors: red, pink, yellow, gold– Hong Bao• New bills• Even numbers and even amounts
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Taboos: Japan