Outpacing Change in a Disrupted World
Juergen Lindner
Senior Vice President
Applications Product Marketing
Cloud Business Group
Copyright © 2019 Oracle and/or its affiliates.
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.
Statements in this presentation relating to Oracle’s future plans, expectations, beliefs, intentions and prospects are “forward-looking statements” and are subject to material risks and uncertainties. A detailed discussion of these factors and other risks that affect our business is contained in Oracle’s Securities and Exchange Commission (SEC) filings, including our most recent reports on Form 10-K and Form 10-Q under the heading “Risk Factors.” These filings are available on the SEC’s website or on Oracle’s website at http://www.oracle.com/investor. All information in this presentation is current as of September 2019 and Oracle undertakes no duty to update any statement in light of new information or future events.
Safe Harbor
Copyright © 2019 Oracle and/or its affiliates.
Technology and my obsession with it’s impact on life as we know it, was instilled early in my life
Copyright © 2019 Oracle and/or its affiliates.#OOW19
Juergen Lindner
Senior Vice President
Applications Product Marketing
Cloud Business Group
DATA TURNS INTO SHOES
VOICEIS PERVASIVE
AUTONOMOUS FLEETS
CUSTOMEREXPECTATIONS
FUTURE OF WORK
BUSINESS MODELCHANGES
INTERACTION
ROBOTS / AI
CO-EXISTENCE
EMERGINGTECHNOLOGY
Copyright © 2019 Oracle and/or its affiliates.
THE NEW IMPERATIVE
Focus onConnectedOutcomes
The Value
of Data
Digital Supply ChainsSpeed of Innovation
Business Model Agility High Level Digital IQWork Made Human
Customer Obsession
Cyber SecurityHyper Connectivity
Copyright © 2019 Oracle and/or its affiliates.
EXPERIENCE ECONOMY
Copyright © 2019 Oracle and/or its affiliates.
ServiceConsumeDiscover Engage
1/3
Oracle.com/goto/cxresearch
Experience matters more to consumers today.
41%of consumers will
walk away from a
brand forever after
having just one
bad experience
of consumers are
willing to pay as
much as 20% more
for an impressive
customer experience
AI is changing the relationship between humans and machines.
8
of workers currently
use some form of
AI at work, compared
to 32% last year,
with workers in some
countries adopting
AI over 2x more
than others
50% 65%of workers are
optimistic, excited,
and grateful about
having robot
co-workers.
Oracle.com/goto/AIatWork-2019
9
of people would trust
a robot more than
their manager and
half have turned to a
robot instead of their
manager for advice.
of people think
robots can do
things better than
their managers.
AI is changing the relationship between humans and humans.
64% 82%
Oracle.com/goto/AIatWork-2019
Source: InnoSight Source: Kornferry Source: McKinsey
75%
Copyright © 2019 Oracle and/or its affiliates.10
Of current S&P 500 Companies are expected to be replaced by 2027
5.1 years
Average CFO Tenure
89%
Of General Accounting activities are highlyor fully automatable
84%COMPANIES SAY ARTIFICIAL
INTELLIGENCE IS KEY TO GAIN COMPETITIVE ADVANTAGE
BCG & MIT SLOAN MANAGEMENT REVIEW, RESHAPING BUSINESS WITH ARTIFICIAL INTELLIGENCE
Technology Shifts Are Driving Digital Disruptions
Copyright © 2019 Oracle and/or its affiliates.
Human ingenuity should never be slowed by technology,it should be amplified.
Copyright © 2019 Oracle and/or its affiliates.Copyright © 2019 Oracle and/or its affiliates.
Copyright © 2019 Oracle and/or its affiliates.
When was the last time you had an intelligent conversation with your ERP system?
Copyright © 2019 Oracle and/or its affiliates.
Designing for Automation & AI/ML
Don’t automate the past. Design the future.
You could accelerate
existing workflows. But
redesigning workflows,
roles, teams, tools, and
UX is best.
Workers become
managers…of automation.
Manage by exception.
Design for the perpetual
beginner. Enable rapid
training and role changing.
Less Work, More Management
New UI Technology
Work with a digital
assistant. Interact with
Chat, Voice, IoT and GUI
Build Trust
A journey for
organizations and
individuals to build trust
with automation
Copyright © 2019 Oracle and/or its affiliates.
No data silos
No disconnected business flows
MOST COMPLETE
Applications Suite
Marketing Sales Service
Human Resources
Finance
Manu-facturing
Supply
Chain
Field
Service
SMART DATA CHANGES EVERYTHING
Transactional Data
Applications
Financials, Human Resources,
Supply Chain, Manufacturing,
Marketing, Sales, Service, Field
Service
DataFox
5.6M websites per month
47K new sources every 30 minutes
1M Twitter handles daily
Data Cloud
7.5T data points collected monthly
5B global consumer IDs
$5T annual observed consumer spending
1 2 3Business Data Consumer Data
Digital Thread
IoT Sensor data fuels ML Predictions
Product Usage data drives innovation and quality
4 Machine and Product Data
Mission-critical performance
Limitless scalability
Bullet-proof security
Comprehensive integration
Next-gen technologies
BEST TECHNOLOGY
Marketing Sales Service
Human Resources
Finance
Manu-facturing
Supply
Chain
Field
Service
Digital Assistants AI/ML
Intelligent Document
Recognition
Services
IoT
BlockchainAutonomous
Database
FASTEST INNOVATION
AI/ML at Work
COMMERCE
58.5 millionProduct recommendationsin email campaigns
DATAFOX
49 millionData pointseach week
SALES
4.4 millionRecommended next bestsales actions
MARKETING
2X higherConversion ratewith lead scoring
MARKETING
500 thousandSend-time recommendations
FIELD SERVICE
624 millionRoute recommendationsper year
Confidential – © 2019 Oracle Internal/Restricted/Highly Restricted 23
Fastest innovation
AI/ML everywhereSales
• Smart Talking Points
• TAM Expansion
• Account Prioritization
• Account Enrichment
• Account Data Diagnostic
• Signal Alerts
• Ideal Customer Profile Modeling
• Win Probability / Opportunity Scoring
• Next Best Action
• Deal Acceleration
• Digital Sales Assistant
• Virtual Service Assistant
• Next Best Product Recommendations
• Next Best Offer
• Intelligent Search
Financials
• Expenses Chat Bot
• Intelligent Document Recognition
• Intelligent Code Combination Defaulting
• Supplier Spend Intelligence
Smart Supplier Profile
Supplier Categorization
Supplier Spend Currency Conversion
• Supplier Spend Advanced Insights
• Intelligent Payment Discounts
• Conversational EPM Bot
• Intelligent Process Automation
Close Manager Integrations
Automated Consolidations
Auto Tagging for Disclosure Management
Intelligent Narrative Generation
• Intelligent Performance Management
HR
• Best Candidate
Candidate to Job Matching
Candidate Tiering
Stack Rank Applicants
Smart Candidate Re-Ranking
• Hiring Accelerator: Time-to-Fill
• Predict Employee Attrition
• Advanced HCM Controls
• Intelligent Employee Assistant
Marketing
• Intelligent Switch
• Look-a-like Modeling for Advertising
• Marketing Data Identity Resolution
• Web Real-Time Intelligent Targeting
• Marketing Campaign Performance Prediction
• RFM Scoring
• Lead Enrichment in Eloqua
Supply Chain
• Predict Demand
• Identify “At-Risk” Deliveries
• Anomaly Detection
• Maintenance Prediction and Planning
• Predict Operations Yield and Throughput
• Predict Product Quality, Scrap,and Returns
CUSTOMER FIRST
More InnovationLess Disruption
Zero downtimeQuarterly updates
Immediate feedbackOpt-in features
Join the Cloud Customer Connectcommunity with 100,000 active users
Financial Services
Professional Services
High Technology
Communications
Media, Hospitality & Entertainment
Construction, AviationManufacturing, Energy
Retail & Consumer Goods
Higher Education, Healthcare & Public Sector
6,500+ CXOs in ANZ & Globally on Oracle ERP & SCM SaaS
Copyright © 2019 Oracle and/or its affiliates.25
WITH ORACLE
OutpaceChange
With Oracle
The Time is Now
Finance & Operations Keynote: The Future of business –How to Outpace Change in Finance and Operations
Applications Account Director
Andrew Gavriel
ERP/EPM SaaS Oracle
Chief Financial Officer
Lara Ariell
Inland Revenue Department New Zealand
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.
The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.
Safe Harbor
Copyright – © 2019 Oracle2
Confidential – © 2019 Oracle Internal/Restricted/Highly Restricted3
Ātea = be clear, free from obstruction.
Confidential – © 2019 Oracle Internal/Restricted/Highly Restricted4
“By leveraging SaaS, we are adopting not adapting. It means we are trusting vendors with best of breed approaches to help simplify our workloads”.
Confidential – © 2019 Oracle Internal/Restricted/Highly Restricted5
• Oracle is constantly improving the system and interface and these are delivered on a timely (quarterly) basis
• Easier user adoption, empowering users to be more effective in doing their tasks
• Standardisation across the board – brings a sense of familiarity to the business
Value of SaaS