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Our Data & Social Our Data & Social MarketingMarketingLisette Zounon, CCLisette Zounon, CC
Advanced Manual : Technical PresentationsAdvanced Manual : Technical Presentations
Project #3: The Non Technical AudienceProject #3: The Non Technical Audience
Time : 10-12 minutesTime : 10-12 minutes
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BIG DATABIG DATA
Small dataSmall data
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The Cloud The Cloud
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Social Marketing Social Marketing
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Company brandingCompany branding
Brand awarenessBrand awareness
Word to mouth advertisingWord to mouth advertising
Increase customer loyaltyIncrease customer loyalty
Improve audience reachImprove audience reach
Improve audience influenceImprove audience influence
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Our Data & Social Our Data & Social MarketingMarketing
SUMMARY:SUMMARY:
Big Data and Small Data.Big Data and Small Data.
Cloud Storage and Cloud Computing .Cloud Storage and Cloud Computing .
Social Media and Social Marketing.Social Media and Social Marketing.
Data Driven Marketing using smart data in the Data Driven Marketing using smart data in the cloud.cloud.
Enhancement of Customer Experience.Enhancement of Customer Experience.
Benefits company branding and customer relations.Benefits company branding and customer relations.
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ConclusionConclusion
‘‘.....When you anticipate needs and deliver .....When you anticipate needs and deliver exceptional experiences, you delight your exceptional experiences, you delight your customers and create advocates. When you customers and create advocates. When you integrate your business processes with the right integrate your business processes with the right social tools, you secure a competitive advantage social tools, you secure a competitive advantage and pioneer new ways of doing business.‘ - and pioneer new ways of doing business.‘ - IBM mission statementIBM mission statement
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REFERENCESREFERENCES
http://socialmediatoday.com/roope-heinil/1806086/using-big-data-and-small-data-optimize-social-media-marketinghttp://socialmediatoday.com/roope-heinil/1806086/using-big-data-and-small-data-optimize-social-media-marketing
http://www.theguardian.com/technology/2013/oct/16/big-data-and-marketing-an-inevitable-partnershiphttp://www.theguardian.com/technology/2013/oct/16/big-data-and-marketing-an-inevitable-partnership
http://www.cmswire.com/cms/customer-experience/its-not-big-data-its-smart-data-022378.phphttp://www.cmswire.com/cms/customer-experience/its-not-big-data-its-smart-data-022378.php
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