Download - Ossiannilsson TIIM2011, 29/06/2011
Findings from European benchmarking exercices on e-learning: value andexercices on e-learning: value and impact
Ebba OssiannilssonProfessor Pekka Kess
Footprints
Professor Pekka KessOulu University, FI
W:www.oulu.fi; www.lu.se/ced
FB:Ebba Ossiannilsson
T:@EbbaOssian
Phone: +4670995448
S:http://www.slideshare.net/EbbaOssiann
OutlineOutline
• The projects and research areaThe projects and research area
• Benchmarking
h h• Research approach
• Findings; benefits, values and limitations
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
The Excellence project by the European Association of Distance Teaching Universities, EADTU
http://www.eadtu.nl/e-xcellencelabel
Services
Management
Products
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
EADTU Benchmarks and indicators
ServicesProducts
Management
Strategic managementProducts; Curriculum design, Course designe, course delieveryProducts; Curriculum design, Course designe, course delieverySupport; Student and staff support
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
Benchmarking elearning in European universities
…exercise on e-learning launched in the spring of 2009…initiated by the University of Southern Denmark (SDU) and gathering a group of nine European universities. April 2009 - December 2009.
i d b ESMU d E A i i f Di T hi…co-organised by ESMU and European Association of Distance Teaching Universities (EADTU; www.eadtu.nl), combined ESMU’s collaborative benchmarking approach (benchmarking through a comparative exercise of good practices between universities) and EADTU’s more individually-oriented
http://www esmu be/projects/94 benchmarking
g p ) yapproach. EADTU’s E-xcellence online tool, consisting of a set of 33 e-learning benchmarks, was used as a starting point to the benchmarking exercise
http://www.esmu.be/projects/94-benchmarking-elearning.html
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
Benchmarking is an exemplar-driventeleological process operating within anorganization [sic] with the objective of
Benchmarking is an exemplar driven teleological process
intentionally changing an existing state ofaffairs into a superior state of affairs (Moriarty,2008, p. 30).
Benchmarking is an exemplar-driven teleological processoperating within an organization [sic] with the objective ofintentionally changing an existing state of affairs intoa superior state of affairs. (Moriarty, 2008, p. 30).
…the ´locus´ of benchmarking lies between the current and desirable states of affairs and contributes to the transformation processes
...is a technique, method, process, activity, incentive, or
f pthat realise these improvements. (Moriarty and Smallman, 2009, p. 484)
q , , p , y, ,reward which conventional wisdom regards as more effective at delivering a particular outcome than any other technique, method, process, etc. when applied to a particular condition or circumstanceor circumstance
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
Self evaluation for quality enhancementSelf evaluation for quality enhancement
benchmark-careers com
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
benchmark careers.com
What can be achieved/how to improvehi h f….high performance
High perfomance
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
The Benhmarking process
Determine what to
benchmarkbenchmark
Form a benchmarking Take action
team
Identify benchmarkong
partners
Collect and analyse
benchmarking information
Ossiannilsson, E. (2011). Findings fromEuropean benchmarking exercises on e-learning: value and impact CreativeEducationlearning: value and impact. CreativeEducation.Manuscript in press.
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
Research approach:Research approach:
About values and impacts ofAbout values and impacts of benchmarking
Exploratory multiple case study strategy, Yin, 2003, 2009
Cross case anayses, with embedded and multiple unites of analyses
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
p y
Why?Why?
•Why did your university joined the benchmarking project?
•What was your opinion of the process ft it l ti ?after its completion?
•In your opinion, where there any drawbacks within the project process?drawbacks within the project process?
•Do you have any additional thoughts regarding the involvement in theregarding the involvement in the benchmarking?
Photo: CC AT NC SA Some rights reserved by Leo Reynolds
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
Respondents E-excellence+ e-learning benchmarking exerciseE excellence+ e learning benchmarking exercise
Α Alpha xΒ Beta xΒ Beta xΓ Gamma xΔ Delta xΕ Epsilon x Ζ Zeta x x
Respondents involved in the benchmarking projects, EADTU E-xcellence+ and the ESMU e-learning benchmarking exercise. Ossiannilsson, E. (2011). Findings from European benchmarking exercises on e-learning: value and impact. CreativeEducation. Manuscript in press.
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
cc. Ossiannilsson (2011). Findings from European benchmarking exercises on e-learning: value and impact. CreativeEducation. Manuscript in press.
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
BenefitsBenefits
self-assess institution respond to national performance indicators d b h k
better understand the process strengthen institutional identity
and benchmarks
measure and compareenhance reputation
set new standards for the sector
discover new ideas,set targets for improvement
f
obtain data to support decision-makingvan Vught et al., (2008). A practical guide.
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
g , ( ) p gBenchmarking in European HE. ESMU
C lt l i
Added valuesCultural issues.
AttitudesPassion
Commitment
Internal processes and involvementQuality enhancement
Management and commitment.
Collaboration and networking
DedicationInvolvement
Collaboration and networking
ReflectionCourage
The concept of rhizome
Th t f b i
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
The concept of becoming
Universities involved in local seminars, E ll + b EADTUE-xcellence+, by EADTU
University Number individuals Local seminar Date(I) Alf 15 13 14 N b 2008(I) Alfa 15 13-14 November 2008(II) Beta 20 11-12 March 2009(III) Gamma 10 20-21January 2009(IV) Delta 50 19-20 February 2009(V) Epsilon 80 9-10 March 2009
TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
The Loop
Quality
Transparency
Policy statement
Quality improvement and quality assurance
Implementation
Teambuilding
Dialogue
Management
Commitment
Some key findings on the use of EADTU benchmarking QuickScan tool. An emerging framework on values.Ossiannilsson (2011).
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
Ossiannilsson (2011).
LimitationsLimitationsTime?
Commitment?
Benchmarks?
Interpretations?
Language?
Who is involved?
Language?
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
The door isopen …
What next?
Bild: Wikimedia Commons, Push the button, CC BY SA
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011 Ossiannilsson & Landgren, 2011
Opening Pandora’s box
Some rights reserved by Christiaan Botha
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
Thank you!
Kiitos!Kiitos!
Photo: CC AT NC SA Some rights reserved by Travelin' Librarian
TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
Findings from European benchmarking exercices onexercices on e-learning: value and impact
Footprints
W:www.oulu.fi; www.lu.se/ced
FB:Ebba Ossiannilsson
T:@EbbaOssian
Phone: +4670995448
S:http://www.slideshare.net/EbbaOssiann