Download - Organizational Structure & Behaviour
Organizational Structure&
Organizational Behaviour
Group members: Ankur, Charmi,Karishma, Raghav, Yamini
Organizational Structure.
Formal divisions, grouping, andcoordination of job tasks.
Organizational Structure.6 KEY ELEMENTS:
Work Specialization
Departmentalization
Chain of Command
Span of Control
Centralization / Decentralization
Formalization
Work Specialization
The degree to whichorganizational tasks are
sub-divided into individual jobs.
Game time
Henry Ford
Work Specialization
Prod
uctiv
ityHigh
HighLow
Impact ofeconomies ofspecialization
Impact ofhumandiseconomies
Departmentalization
The basis on whichjobs in an organizationare grouped together.
DepartmentalizationBASES OF DEPARTMENTALIZATION:
Functions
Product
Geography
Process
Customer
Chain of Command
Unbroken line of authorityfrom top to bottom,
clarifying who reports to whom.
Chain of CommandRELATED CONCEPTS:
Authority
Unity of Command
Span of Control
Number of subordinates amanager can efficiently and
effectively direct.
Centralization / Decentralization
The degree to whichdecision making is concentratedat a single point or distributed.
Formalization
The degree to which jobswithin an organization are
standardized.
Organizational DesignsSimple Structure
Bureaucracy
Team Structure
Virtual Organization
The Simple Structure
-Not elaborate.- Low degree of departmentalization.- Wide spans of control.- Centralized authority.- Less formalization.
The Simple Structure
- Widely practiced in small businesses.- Its strength is its simplicity.- Fast, flexible, inexpensive, clear accountability.- Inadequate for large organizations.
Bureaucracy
- Standardization.- Specialization.- Formalized rules and regulations.- Departmentalization.- Centralized authority.- Narrow span of control.- Chain of command is followed.
Bureaucracy
- Perform standardized tasks efficiently.- Economies of scale.- Minimum duplication of personnel and equipment.- Optimum use of less skilled mid / low level managers.
Bureaucracy
- Subunit conflicts may arise.- Obsessive concern with rules.
Bureaucracy
Asian Bureaucracies – top to bottom:
Singapore, Hong Kong, Thailand,South Korea, Japan, Malaysia, Taiwan,Vietnam, China, Philippines, Indonesia,India.
Team Structure
- Breaks down departmental barriers.- Decentralization of decision making.- May complement / supplement a bureaucracy.
Virtual Organization
- Why own when you can rent?- Small, core organization that outsources major business functions.-Highly centralized.- Little or no departmentalization.- High flexibility.- Management has less control.
Organizational Behaviour
The study and application ofknowledge about how people,individuals, and groups act in
organizations.
Interpersonal Skills
Skills that a person uses tointeract with other people.
Interpersonal SkillsSmile. Be appreciative.Pay attention to others.Practice active listening.Bring people together.
Resolve conflicts.Communicate clearly.
Humor them. Don't complain.See it from their side.
Interpersonal SkillsSmile. Be appreciative.Pay attention to others.Practice active listening.Bring people together.
Resolve conflicts.Communicate clearly.
Humor them. Don't complain.See it from their side.