Organizational Feedback Report
Corporate Leadership Needs Assessment
For:Kliic
Executive Leadership Team
This Leadership Needs Assessment is designed to support leadership development at alllevels of management. The specific findings presented may enable you to identify andaddress current and future challenges at both the tactical and strategic levels.
Participant Summary
Respondent Type Invited Completed
Prime 3 3
Group 1 3 3
Group 2 3 3
Group 3 3 3
Total Participants 12 12
Date Initiated: Mar 21, 2018
Date Printed: Dec 10, 2018
Assessment Type: Leadership
Assessment Class: Group
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Excellence begins with you ...
Table of Contents
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Page Section
1 Table of Contents
2 Introduction
3 Methodology
4 About The Journey
5 Results Summary - Competency
6 Results Summary - Cluster/Group
7 Results Summary - Key Findings
8 Results Summary - Spider Chart
9 Competency 1: Accountability and Ownership
11 Competency 2: Analytical and Critical Thinking
13 Competency 3: Coaching
15 Competency 4: Communication (Interpersonal)
17 Competency 5: Creativity and Creative Thinking
19 Competency 6: Customer/Client Focus
21 Competency 7: Decision Making
23 Competency 8: Delegation and Empowerment
25 Competency 9: Goal Setting and Goal Focus
27 Competency 10: Influence and Persuasion
29 Competency 11: Integrity and Ethics
31 Competency 12: Leading Others
33 Competency 13: Managing Conflict
35 Competency 14: Managing Projects
37 Competency 15: Managing and Supporting Change
39 Competency 16: Problem Solving
41 Competency 17: Results Focus
43 Competency 18: Self-Management
45 Competency 19: Supportive Discipline
47 Competency 20: Teamwork and Collaboration
49 Competency 21: Time Management and Prioritization
51 Direct Feedback - Strengths (If and where available)
52 Direct Feedback - Opportunity (If and where available)
53 Direct Feedback - Key Insights (If and where available)
Why?
Because there is always room to grow.
Introduction
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Welcome to the Executive Leadership Team results of your Leadership Needs Assessment - Advanced.
What is a Organizational Needs Assessment all about?
This Organizational Needs Assessment is a confidential Multi-Rater assessment that involves securing feedback from the significant
people both within the organization and external to the organization. This Multi-Rater instrument will provide a solid foundation to support
the organizations goals, current and future key initiatives, and to foster excellence enterprise-wide. Within this aggregated report are the
details of the perceptions and feedback of the Raters who provided input.
This report is intended to:
• Help the organization identify its professional strengths and areas in need of improvement.
• Demonstrate openness to feedback and a commitment to improvement.
• Provide a starting point for future conversations about how the organization's performance can be enhanced and goals achieved.
• Provide candid and constructive feedback (a quantitative and qualitative baseline) that allows progress to be assessed over time.
Purpose
This report is designed to provide objective feedback. The results of this feedback have been collated and analyzed to create an accurate
picture of the organization's performance and ability. The report starts with a high-level overview and progresses into greater detail as you
move forward. It is recommended that readers review the entire report before taking any action. Keep an open mind as you review the
numeric data. Also be sure to read the comments (if any) that the Raters may have provided. The written data may provide a useful
qualitative understanding of the perceptions of the Raters. Once you have familiarized yourself with the report and the overall results, then
you can go back and look for patterns, inconsistencies, and any general themes that may emerge.
The objectives of this process are to help the organization assess its performance (in relation to specific goals), clarify perceptions of
others, prioritize development needs, and the action plans to address those needs. Potential areas for improvement are highlighted and
should become actionable through some type of organizational debrief and planning process. In some cases, inconsistencies in the
results may mean that others see the organization from a different perspective and/or value system.
What are the benefits?
The benefits of a Organizational Needs Assessment include:
1/ Increased organizational awareness and insight (i.e. discover blind spots).
2/ Identify and understand the organization's strengths and opportunities - from the point of view of the Raters.
3/ Greater ownership and control of decision-making process - e.g. decisions can better support long-term goals and needs.
4/ Make challenges and opportunities for development clearly visible and actionable.
5/ Provide a clear understanding of the mechanisms that drive individual behavior (in ways that support organizational performance).
6/ Generate detailed insight into ways that support lasting organizational change and reinforce the desired behaviors.
7/ Focus on the broader performance issues that yield the highest leverage, optimal results and overall productivity improvements.
8/ Communicate the organization's core values, desire and commitment to foster positive culture change.
9/ Reinforcing other operational or strategic initiatives.
10/ Help the organization reach its true potential.
Methodology
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Confidentiality, Anonymity and Limitations
This Organizational Needs Assessment is a competency-based survey instrument that focuses on the specific behaviors required to
perform effectively. All of the information contained in this report is strictly confidential and belongs to the organization. Each Rater's
individual responses are (and will remain) anonymous. The overall scores have been aggregated to produce an average score for each
competency category. In some instances, some of the individuals that were invited to provide feedback may not have completed this
survey. This report only contains the results from those who were able to complete the survey by the deadline.
The Rating Scale
The survey is based on a 5-point rating scale that revolves around how often a particular behavior was demonstrated. The highest
possible score is 5 and the lowest is 1. The 5 anchor points of the rating scale are:
5. Almost Always Demonstrated (Virtually all of the time or 99% of the time)
4. Usually Demonstrated (Majority of the time or 80% of the time)
3. Sometimes Demonstrated (40% to 60%)
2. Rarely Demonstrated (20% of the time)
1. Virtually Never Demonstrated (1% of the time)
0. Don't Know or It Doesn't Apply
Understanding the Data
This report presents the results as a set of values that can be reviewed and/or compared. They may include:
• BI: This refers to a Behavioral Indicator - These are the specific behaviors the assessment is designed to measure.
• Prime Score: This score is a reflection of 1 (or more) of the participants listed in the base group (Prime Group).
• Group 1 Score: This score is the average of 3 or more participants from the first group (Group 1 - if available).
• Group 2 Score: This score is the average of 3 or more participants from the second group (Group 2 - if available).
• Group 3 Score: This score is the average of 3 or more participants from the third group (Group 3 - if available).
• Group Score: This score represents the average of the Group 1 Score, Group 2 Score and the Group 3 Score.
• Comparable: This score is an average of others in and out of your organization (rating the same competency - where available).
• Benchmark Value: Represents the desired or required skill level. It is set when the assessment is initially designed.
• Responses: Total number of responses received (actual responses per competency may vary based on the rater's feedback).
• Quantitative Data: This is a measure of values, scales, or counts that are expressed as numbers (i.e. numeric data).
• Qualitative Data: This is information about qualities, feelings, and how people perceive things (i.e. direct written feedback).
The Competency Descriptions and Results Sections include the:
• Competency heading and competency description.• Competency ratings (including multiple values for comparison, where available).
• Competency questions and detailed scores for each (including the Self , Group 1, Group 2, Group 3 - where available).
• Competency specific feedback provided by the Raters (where and if available).
Reviewing the Feedback and Acting on the Results
The next step is to identify the areas for organizational improvement and further developmnent. After approximately 6 to 12 months, a
follow-up Assessment should be completed to identify changes and or improvements.
About The Journey
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The Journey to Excellence
Before you go on any trip, you need a roadmap. Before you can build anything of value, you need a blueprint. Achieving meaningful
organizational change, economic growth, or organizational development can be a challenging task if you do not have the necessary
feedback to guide you along the way.
If you choose, this feedback report can form the basis of your Organizational Development Plan (ODP). It can help you to:
1/ Create achievable goals.
2/ Maintain the focus on specific growth objectives.
3/ Measure progress along the way.
The Process
Typically, most organizations engage in organizational change in response to some crisis that requires immediate action, whereas this
ODP is designed as a proactive support tool. Once an organization begins any journey, there typically comes a critical point at which it
determines if the actions taken have produced the desired outcome. When this happens, organizational learning (and a culture shift)
occurs, followed by positive change. As this change is reinforced, it becomes part of the everyday experience.
The process of proactive organizational development engages a continuous cycle that begins by:
• Identifying and focusing on the key goals.
• Following the plan daily by taking some action.
• Reflecting on the journey as the organization observes the results of individual action(s).
• Actively seeking feedback from everyone.
• Transferring success into next steps and continuing the process.
Remember, your ODP is an ongoing process; it is a journey. It is not an end state but an evolving process. Your ODP should lead you
towards achieving the organizational objectives. For this process to be effective, the following may be required:
• Balance between organizational, departmental, and individual goals.
• A clear link between the activities and actions desired and how they address the specific needs (gaps identified).
• Documentation to support the overall experience and the subsequent outcomes of each activity taken.
• Leadership demonstrating an openness to change and a willingness to learn from the experience.
• Leadership demonstrating an openness to face adversity in preparation for the unexpected that may occur.
• An organizational willingness to take the necessary action(s) daily.
Keep an open mind as you review this report. This tool will only be of value to the extent to which everyone in the organization takes
personal ownership and responsibility for acting appropriately on the findings contained herein.
Results Summary - Competency
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Competency Prime Rating Group Rating Benchmark - Priority
Accountability and Ownership 4.17 3.83 4.50
Analytical and Critical Thinking 3.83 3.64 4.00
Coaching 3.58 4.06 4.50
Communication (Interpersonal) 3.33 3.92 5.00
Creativity and Creative Thinking 3.33 3.53 4.00
Customer/Client Focus 4.17 4.36 5.00
Decision Making 4.08 3.92 4.50
Delegation and Empowerment 3.42 3.72 4.00
Goal Setting and Goal Focus 4.08 3.92 4.50
Influence and Persuasion 3.92 3.67 5.00
Integrity and Ethics 4.50 4.44 5.00
Leading Others 3.75 3.92 5.00
Managing Conflict 4.00 4.06 5.00
Managing Projects 4.00 4.11 4.50
Managing and Supporting Change 3.42 3.69 5.00
Problem Solving 3.83 4.00 4.50
Results Focus 4.42 3.94 5.00
Self-Management 4.17 4.14 4.50
Supportive Discipline 4.17 4.28 4.00
Teamwork and Collaboration 3.58 3.75 5.00
Time Management and Prioritization 4.42 4.28 4.50
Overall Group Score (Priority Weighted): 78.34 % 79.30 % Total Weighting: 100
%
Results Summary - Cluster/Group
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Competency Prime Rating Group Rating Benchmark - Priority
Business Skills Cluster/Group (1) has 6 competencies: Priority Weighting: 27.32 %
Analytical and Critical Thinking 3.83 3.64 4.00
Creativity and Creative Thinking 3.33 3.53 4.00
Decision Making 4.08 3.92 4.50
Managing Projects 4.00 4.11 4.50
Problem Solving 3.83 4.00 4.50
Results Focus 4.42 3.94 5.00
Overall Business Skills Score: Scores are priority weighted.78.74 % 77.37 %
Leadership Skills Cluster/Group (2) has 4 competencies: Priority Weighting: 20.62 %
Communication (Interpersonal) 3.33 3.92 5.00
Influence and Persuasion 3.92 3.67 5.00
Leading Others 3.75 3.92 5.00
Managing and Supporting Change 3.42 3.69 5.00
Overall Leadership Skills Score: Scores are priority weighted.72.10 % 76.00 %
Interpersonal Skills Cluster/Group (3) has 6 competencies: Priority Weighting: 28.35 %
Coaching 3.58 4.06 4.50
Customer/Client Focus 4.17 4.36 5.00
Delegation and Empowerment 3.42 3.72 4.00
Managing Conflict 4.00 4.06 5.00
Supportive Discipline 4.17 4.28 4.00
Teamwork and Collaboration 3.58 3.75 5.00
Overall Interpersonal Skills Score: Scores are priority weighted.76.52 % 80.81 %
Intrapersonal (Self) Skills Cluster/Group (4) has 5 competencies: Priority Weighting: 23.71 %
Accountability and Ownership 4.17 3.83 4.50
Goal Setting and Goal Focus 4.08 3.92 4.50
Integrity and Ethics 4.50 4.44 5.00
Self-Management 4.17 4.14 4.50
Time Management and Prioritization 4.42 4.28 4.50
Overall Intrapersonal (Self) Skills Score: Scores are priority weighted.85.46 % 82.58 %
Overall Group Score (Priority Weighted): 78.34 % 79.30 % Total Weighting: 100 %
Results Summary - Key Findings
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Competency BI* Focus* (12) Focus % Priority* ECV* ECV % Economic Impact
Business Skills Cluster/Group (1) has 6 competencies:
Analytical and Critical Thinking 4 1 8.33 4.00 25 20.00 Low
Creativity and Creative Thinking 4 1 8.33 4.00 25 20.00 Low
Decision Making 4 1 8.33 4.50 25 22.50 Low
Managing Projects 4 - - 4.50 50 45.00 Moderate
Problem Solving 4 1 8.33 4.50 25 22.50 Low
Results Focus 4 - - 5.00 75 75.00 Medium
Average Focus Score Business Skills Cluster/Group: 5.56 %
Leadership Skills Cluster/Group (2) has 4 competencies:
Communication (Interpersonal) 4 2 16.67 5.00 10 10.00 Minimal
Influence and Persuasion 4 - - 5.00 50 50.00 Moderate
Leading Others 4 4 33.33 5.00 25 25.00 Low
Managing and Supporting Change 4 3 25.00 5.00 50 50.00 Moderate
Average Focus Score Leadership Skills Cluster/Group: 18.75 %
Interpersonal Skills Cluster/Group (3) has 6 competencies:
Coaching 4 3 25.00 4.50 10 9.00 Minimal
Customer/Client Focus 4 2 16.67 5.00 50 50.00 Moderate
Delegation and Empowerment 4 2 16.67 4.00 50 40.00 Moderate
Managing Conflict 4 1 8.33 5.00 10 10.00 Minimal
Supportive Discipline 4 1 8.33 4.00 10 8.00 Minimal
Teamwork and Collaboration 4 1 8.33 5.00 25 25.00 Low
Average Focus Score Interpersonal Skills Cluster/Group: 13.89 %
Intrapersonal (Self) Skills Cluster/Group (4) has 5 competencies:
Accountability and Ownership 4 2 16.67 4.50 25 22.50 Low
Goal Setting and Goal Focus 4 - - 4.50 75 67.50 Medium
Integrity and Ethics 4 - - 5.00 10 10.00 Minimal
Self-Management 4 - - 4.50 10 9.00 Minimal
Time Management and Prioritization 4 - - 4.50 50 45.00 Moderate
Average Focus Score Intrapersonal (Self) Skills Cluster/Group: 3.33 %
*Notes:BI ... Represents the total number of questions/indicators used in this Competency.Focus ... Represents the number of contributors who identified this Competency as an important focus area and/or who provided direct written feedback on this Competency.Priority ... Represents the Desired or Required Level of Skill (Benchmark) for this Competency.EC Value (%) ... Corresponds to the Economic Impact or Economic Contribution (EC) that this Competency potentially makes toward a financial Return on Investment (ROI).Economic Impact Range Includes ... Minimal, Low, Moderate, Medium, High, Maximal.
Results Summary - Spider Chart
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KliicExecutive Leadership Team
Corporate Leadership Needs Assessment
Spider Chart
Chart Legend
Benchmark Value
Prime Score
Combined Group (Excluding Prime)
Notes
Accountability and Ownership
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Competency: Accountability and Ownership
Competency Description:Accepts full responsibility for the direct and indirect effects of one's ownactions. Holds oneself responsible for one's actions and for the timelycompletion of assigned tasks.
RSVPs From Rating ECV: 25
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
4.17
3.67
3.67
4.17
3.83
Benchmark (Priority) Value: 4.50The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Holds staff accountable for meeting commitments made to clients and the organization.Level 5 (3)4.33 (3)4.00 (3)3.67 (3)4.00
2/ Encourages others to take ownership for their mistakes.Level 4 (3)4.33 (3)4.00 (3)4.33 (3)4.00
3/ Takes personal responsibility for events that happen in the team or the department, especially when they involvenegative outcomes.
Level 3 (3)4.00 (3)3.33 (3)3.00 (3)4.33
4/ Accepts full responsibility for the direct and indirect effects of one's own decisions and actions and does notunfairly blame others when things go wrong.
Level 3 (3)4.00 (3)3.33 (3)3.67 (3)4.33
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -6.60 % or -0.33
Delta: Group 1 Score - Benchmark/Priority = -16.60 % or -0.83 This score difference may be significant.
Delta: Group 2 Score - Benchmark/Priority = -16.60 % or -0.83 This score difference may be significant.
Delta: Group 3 Score - Benchmark/Priority = -6.60 % or -0.33
Delta: All Group Average - Benchmark = -11.60 % or -0.58
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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2 Contributor(s) identified this competency as a focus area. Any direct feedback provided is shown below.
Must take ownership when deadlines aren't met and not place blame.
Take responsibility instead of placing blame on other people/departments
Planning Notes:
Analytical and Critical Thinking
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Competency: Analytical and Critical Thinking
Competency Description:Uses information to evaluate situations (using inductive and/or deductivelogic as needed) and solve problems.
RSVPs From Rating ECV: 25
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
3.83
3.75
3.58
3.58
3.64
Benchmark (Priority) Value: 4.00The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Identifies unique approaches to deal with situations for which no known precedent exists.Level 5 (3)3.00 (3)3.33 (3)3.00 (3)3.67
2/ Demonstrates a broad and rich understanding of the dynamic relationships, viewpoints and agendas, bothacknowledged and implicit, of key players and stakeholders.
Level 4 (3)3.67 (3)3.67 (3)4.00 (3)3.33
3/ Thinks several steps ahead in deciding on best course of action, anticipating likely outcomes.Level 4 (3)4.33 (3)4.00 (3)3.67 (3)3.67
4/ Anticipates obstacles and thinks ahead about next steps.Level 2 (3)4.33 (3)4.00 (3)3.67 (3)3.67
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -3.40 % or -0.17
Delta: Group 1 Score - Benchmark/Priority = -5.00 % or -0.25
Delta: Group 2 Score - Benchmark/Priority = -8.40 % or -0.42
Delta: Group 3 Score - Benchmark/Priority = -8.40 % or -0.42
Delta: All Group Average - Benchmark = -6.30 % or -0.32
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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1 Contributor(s) identified this competency as a focus area. Any direct feedback provided is shown below.
Consider the consequences pf actions before proceeding.
Planning Notes:
Coaching
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Competency: Coaching
Competency Description:Coaches and advises others to help them develop their knowledge andskills based on individualized plans.
RSVPs From Rating ECV: 10
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
3.58
3.83
4.17
4.17
4.06
Benchmark (Priority) Value: 4.50The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Develops the ability of others to perform and contribute to the organization by providing ongoing feedback andsupport through formal and informal methods.
Level 4 (3)4.33 (3)4.33 (3)4.33 (3)4.67
2/ Identifies high potential individuals and provides them with targeted opportunities for growth.Level 4 (3)3.33 (3)4.00 (3)4.33 (3)3.67
3/ Encourages team members to develop learning and career plans and follows-up to guide development andmeasure progress.
Level 4 (3)3.67 (3)4.00 (3)4.33 (3)4.67
4/ Provides learning and cross-training opportunities for individuals to develop into effective future leaders.Level 3 (3)3.00 (3)3.00 (3)3.67 (3)3.67
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -18.40 % or -0.92 This score difference may be significant.
Delta: Group 1 Score - Benchmark/Priority = -13.40 % or -0.67
Delta: Group 2 Score - Benchmark/Priority = -6.60 % or -0.33
Delta: Group 3 Score - Benchmark/Priority = -6.60 % or -0.33
Delta: All Group Average - Benchmark = -11.25 % or -0.56
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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3 Contributor(s) identified this competency as a focus area. Any direct feedback provided is shown below.
Allow for more one-on-ones
Ensure that all managers are coaching their people; not just some of the managers
Be more of a guide instead of telling us what to do.
Planning Notes:
Communication (Interpersonal)
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Competency: Communication (Interpersonal)
Competency Description:Expresses oneself clearly and ensures open two-way communicationusing active listening, questioning, paraphrasing and feedback.
RSVPs From Rating ECV: 10
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
3.33
3.75
4.00
4.00
3.92
Benchmark (Priority) Value: 5.00The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Communicates complex messages with clarity and impact.Level 5 (3)3.33 (3)4.00 (3)4.00 (3)3.67
2/ Asks probing questions and provides continuous feedback in communication with others.Level 4 (3)3.33 (3)4.00 (3)3.67 (3)4.00
3/ Communicates equally effectively with all levels within an organization.Level 3 (3)4.00 (3)3.67 (3)4.33 (3)4.33
4/ Keeps employees informed about important issues and decisions that affect them.Level 3 (3)2.67 (3)3.33 (3)4.00 (3)4.00
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -33.40 % or -1.67 This score difference may be significant.
Delta: Group 1 Score - Benchmark/Priority = -25.00 % or -1.25 This score difference may be significant.
Delta: Group 2 Score - Benchmark/Priority = -20.00 % or -1.00 This score difference may be significant.
Delta: Group 3 Score - Benchmark/Priority = -20.00 % or -1.00 This score difference may be significant.
Delta: All Group Average - Benchmark = -24.60 % or -1.23 This score difference may be significant.
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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2 Contributor(s) identified this competency as a focus area. Any direct feedback provided is shown below.
Increase/improve the lines of communication between departments.
Keep people informed of changes long before they happen.
Planning Notes:
Creativity and Creative Thinking
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Competency: Creativity and Creative Thinking
Competency Description:Finds novel ideas to solve problems. Perceives the world in new ways, tofind hidden patterns, to make connections between seemingly unrelatedphenomena, and to generate solutions.
RSVPs From Rating ECV: 25
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
3.33
3.58
3.50
3.50
3.53
Benchmark (Priority) Value: 4.00The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Develops an environment that nurtures creative thinking, questioning and experimentation.Level 5 (3)4.00 (3)4.00 (3)3.67 (3)4.00
2/ Creates new methods for planning, designing, and carrying out program objectives.Level 4 (3)3.00 (3)3.33 (3)3.33 (3)3.33
3/ Encourages and supports creative thinking and independent thought.Level 3 (3)3.67 (3)3.67 (3)3.67 (3)4.00
4/ Displays creativity by deviating from traditional methods in developing new procedures.Level 3 (3)2.67 (3)3.33 (3)3.33 (3)2.67
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -13.40 % or -0.67
Delta: Group 1 Score - Benchmark/Priority = -8.40 % or -0.42
Delta: Group 2 Score - Benchmark/Priority = -10.00 % or -0.50
Delta: Group 3 Score - Benchmark/Priority = -10.00 % or -0.50
Delta: All Group Average - Benchmark = -10.45 % or -0.52
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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1 Contributor(s) identified this competency as a focus area. Any direct feedback provided is shown below.
Think outside the box more often and be more of a calculated risk-taker
Planning Notes:
Customer/Client Focus
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Competency: Customer/Client Focus
Competency Description:Provides service excellence to both internal and external clients.
RSVPs From Rating ECV: 50
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
4.17
4.25
4.58
4.25
4.36
Benchmark (Priority) Value: 5.00The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Creates an environment in which concern for client satisfaction is a key priority.Level 5 (3)4.33 (3)4.67 (3)4.67 (3)4.67
2/ Implements organization-wide customer service initiatives to raise employee skill levels and improve customerservice.
Level 5 (3)3.67 (3)4.00 (3)4.67 (3)3.33
3/ Balances needs of all clients and readily readjusts priorities to respond effectively to pressing and changingdemands for information, advice and assistance.
Level 4 (3)4.33 (3)4.33 (3)4.67 (3)4.67
4/ Works to remove barriers that get in the way of exceeding client's expectations.Level 4 (3)4.33 (3)4.00 (3)4.33 (3)4.33
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -16.60 % or -0.83 This score difference may be significant.
Delta: Group 1 Score - Benchmark/Priority = -15.00 % or -0.75 This score difference may be significant.
Delta: Group 2 Score - Benchmark/Priority = -8.40 % or -0.42
Delta: Group 3 Score - Benchmark/Priority = -15.00 % or -0.75 This score difference may be significant.
Delta: All Group Average - Benchmark = -13.75 % or -0.69 This score difference may be significant.
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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2 Contributor(s) identified this competency as a focus area. Any direct feedback provided is shown below.
Allow for increased flexibility/work around rules/policies when dealing with our highest value clients.
The management team already provides excellent customer service.
Planning Notes:
Decision Making
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Competency: Decision Making
Competency Description:Makes effective decisions based on the needs of an individual, group oran organization (e.g. evaluates and prioritizes costs and benefits beforetaking action).
RSVPs From Rating ECV: 25
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
4.08
4.17
3.83
3.75
3.92
Benchmark (Priority) Value: 4.50The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Assesses external and internal environments in order to make a well-informed decision.Level 5 (3)4.00 (3)4.00 (3)3.67 (3)3.33
2/ Makes decisions based on business needs rather than a personal agenda.Level 3 (3)4.33 (3)4.33 (3)4.33 (3)4.33
3/ Considers the consequences of a decision and assesses the options before reaching a conclusion.Level 3 (3)4.00 (3)4.00 (3)4.00 (3)4.00
4/ Encourages decisiveness in others.Level 3 (3)4.00 (3)4.33 (3)3.33 (3)3.33
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -8.40 % or -0.42
Delta: Group 1 Score - Benchmark/Priority = -6.60 % or -0.33
Delta: Group 2 Score - Benchmark/Priority = -13.40 % or -0.67
Delta: Group 3 Score - Benchmark/Priority = -15.00 % or -0.75 This score difference may be significant.
Delta: All Group Average - Benchmark = -10.85 % or -0.54
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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1 Contributor(s) identified this competency as a focus area. Any direct feedback provided is shown below.
Involve the entire team when making decisions that will affect them.
Planning Notes:
Delegation and Empowerment
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Competency: Delegation and Empowerment
Competency Description:Assigns tasks to appropriate people based on the individuals skill orneeds, the work processes, the organizational planning process and/orthe group workflow.
RSVPs From Rating ECV: 50
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
3.42
3.92
3.75
3.50
3.72
Benchmark (Priority) Value: 4.00The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Encourages groups to resolve problems on their own and avoids prescribing a solution.Level 5 (3)3.33 (3)4.33 (3)3.67 (3)3.33
2/ Shows a willingness to delegate responsibility and to work with others and coach them to develop theircapabilities.
Level 4 (3)3.33 (3)3.67 (3)3.33 (3)3.33
3/ Delegates tasks and/or decisions to those best suited for the job or task at hand.Level 3 (3)3.67 (3)3.67 (3)4.00 (3)3.67
4/ Offers clear and broad direction on a task and lets the individual design or define their own approach to dealingwith it.
Level 3 (3)3.33 (3)4.00 (3)4.00 (3)3.67
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -11.60 % or -0.58
Delta: Group 1 Score - Benchmark/Priority = -1.60 % or -0.08
Delta: Group 2 Score - Benchmark/Priority = -5.00 % or -0.25
Delta: Group 3 Score - Benchmark/Priority = -10.00 % or -0.50
Delta: All Group Average - Benchmark = -7.05 % or -0.35
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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2 Contributor(s) identified this competency as a focus area. Any direct feedback provided is shown below.
Allow seasoned employees more freedom when it comes to projects. Less micro-managing.
Provide more autonomy to teams working on special projects.
Planning Notes:
Goal Setting and Goal Focus
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Competency: Goal Setting and Goal Focus
Competency Description:Sets and attains specific and challenging goals for oneself, includingspecific actions, strategies and timelines necessary for goal achievement.
RSVPs From Rating ECV: 75
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
4.08
4.08
3.75
3.92
3.92
Benchmark (Priority) Value: 4.50The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Assesses group performance against goals and identifies areas for improvement.Level 4 (3)4.00 (3)4.67 (3)3.67 (3)4.67
2/ Strives to continuously achieve higher levels of performance and shows a commitment and drive to achievedeliverables and reach successful outcomes at an individual, team and organizational level.
Level 4 (3)4.33 (3)4.00 (3)4.00 (3)4.33
3/ Sets highly challenging, but attainable, goals for own organizational area.Level 4 (3)4.67 (3)4.33 (3)4.33 (3)4.00
4/ Takes calculated risks within the boundaries set by the organization to achieve goals.Level 3 (3)3.33 (3)3.33 (3)3.00 (3)2.67
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -8.40 % or -0.42
Delta: Group 1 Score - Benchmark/Priority = -8.40 % or -0.42
Delta: Group 2 Score - Benchmark/Priority = -15.00 % or -0.75 This score difference may be significant.
Delta: Group 3 Score - Benchmark/Priority = -11.60 % or -0.58
Delta: All Group Average - Benchmark = -10.85 % or -0.54
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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Planning Notes:
Influence and Persuasion
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Competency: Influence and Persuasion
Competency Description:Interacts with others to convince them to perform a task or approach asituation in a different fashion. Persuades (convinces), influences (gainsthe support of) or impresses others (individuals or groups) in order to getthem to support or engage in a particular direction or action.
RSVPs From Rating ECV: 50
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
3.92
3.75
3.67
3.58
3.67
Benchmark (Priority) Value: 5.00The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Plans an approach to have a specific impact, including taking bold, creative or unusual actions to make a pointor get through to others.
Level 3 (3)3.00 (3)3.00 (3)3.00 (3)2.67
2/ Uses appropriate influence and persuasion strategies in tough situations.Level 3 (3)4.33 (3)4.00 (3)4.33 (3)4.00
3/ Knows how to get the support needed from people at all levels.Level 3 (3)4.33 (3)4.00 (3)3.67 (3)4.00
4/ Gains acceptance to new ideas by building on successful initiatives and/or best practices (both internal andexternal).
Level 3 (3)4.00 (3)4.00 (3)3.67 (3)3.67
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -21.60 % or -1.08 This score difference may be significant.
Delta: Group 1 Score - Benchmark/Priority = -25.00 % or -1.25 This score difference may be significant.
Delta: Group 2 Score - Benchmark/Priority = -26.60 % or -1.33 This score difference may be significant.
Delta: Group 3 Score - Benchmark/Priority = -28.40 % or -1.42 This score difference may be significant.
Delta: All Group Average - Benchmark = -25.40 % or -1.27 This score difference may be significant.
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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Planning Notes:
Integrity and Ethics
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Competency: Integrity and Ethics
Competency Description:Behaves in an honest, fair and ethical manner (high standard of ethics)and shows consistency in words and actions.
RSVPs From Rating ECV: 10
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
4.50
4.58
4.33
4.42
4.44
Benchmark (Priority) Value: 5.00The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Takes necessary disciplinary actions and measures to address violations of ethical conduct.Level 5 (3)4.67 (3)4.67 (3)4.00 (3)4.33
2/ Models and promotes the core values and ethics of the organization through words and actions.Level 4 (3)4.33 (3)4.33 (3)4.67 (3)4.67
3/ Understands and consistently applies ethics and values of the organization in daily work.Level 3 (3)4.67 (3)4.67 (3)4.33 (3)4.33
4/ Considers different ethical aspects of a situation when making decisions.Level 2 (3)4.33 (3)4.67 (3)4.33 (3)4.33
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -10.00 % or -0.50
Delta: Group 1 Score - Benchmark/Priority = -8.40 % or -0.42
Delta: Group 2 Score - Benchmark/Priority = -13.40 % or -0.67
Delta: Group 3 Score - Benchmark/Priority = -11.60 % or -0.58
Delta: All Group Average - Benchmark = -10.85 % or -0.54
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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Planning Notes:
Leading Others
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Competency: Leading Others
Competency Description:Assumes a leadership role (with a positive attitude, energy, resilience andstamina) and involves, helps and supports others to achieve excellentresults.
RSVPs From Rating ECV: 25
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
3.75
3.83
3.92
4.00
3.92
Benchmark (Priority) Value: 5.00The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Creates an environment where staff and team members consistently push for improved performance andproductivity.
Level 5 (3)3.67 (3)4.00 (3)4.00 (3)4.00
2/ Communicates a compelling vision that generates excitement, enthusiasm and commitment to the organization'smission.
Level 4 (3)3.33 (3)3.00 (3)3.33 (3)3.33
3/ Models leadership for others and takes ownership on important business and operational issues.Level 4 (3)4.00 (3)4.00 (3)4.00 (3)4.00
4/ Uses authority and power in a fair and equitable manner.Level 3 (3)4.00 (3)4.33 (3)4.33 (3)4.67
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -25.00 % or -1.25 This score difference may be significant.
Delta: Group 1 Score - Benchmark/Priority = -23.40 % or -1.17 This score difference may be significant.
Delta: Group 2 Score - Benchmark/Priority = -21.60 % or -1.08 This score difference may be significant.
Delta: Group 3 Score - Benchmark/Priority = -20.00 % or -1.00 This score difference may be significant.
Delta: All Group Average - Benchmark = -22.50 % or -1.13 This score difference may be significant.
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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4 Contributor(s) identified this competency as a focus area. Any direct feedback provided is shown below.
Delegate important tasks/projects more often to develop the team.
Offer more chances for employees to develop their leadership skills i.e. delegate projects
Lead by example. Provide more guidance on a daily basis. Better team communication.
Listen to other's points of view not just your own
Planning Notes:
Managing Conflict
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Competency: Managing Conflict
Competency Description:Deals effectively with complaints and resolves conflicts and/or thegrievances of others.
RSVPs From Rating ECV: 10
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
4.00
4.08
3.83
4.25
4.06
Benchmark (Priority) Value: 5.00The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Consistently focuses on the issues at hand and avoids letting secondary or unrelated issues interfere withresolving conflicts.
Level 4 (3)4.33 (3)4.33 (3)3.67 (3)4.00
2/ Recognizes differences of opinion, brings them out into the open for discussion, and looks for win-win solutions.Level 4 (3)3.33 (3)3.67 (3)3.33 (3)4.00
3/ Communicates openly while showing a willingness to listen to the ideas of others in order to understanddivergent and conflicting points of view.
Level 3 (3)3.67 (3)3.67 (3)4.33 (3)4.33
4/ Takes action to address behavior issues to ensure employees treat each other with respect.Level 3 (3)4.67 (3)4.67 (3)4.00 (3)4.67
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -20.00 % or -1.00 This score difference may be significant.
Delta: Group 1 Score - Benchmark/Priority = -18.40 % or -0.92 This score difference may be significant.
Delta: Group 2 Score - Benchmark/Priority = -23.40 % or -1.17 This score difference may be significant.
Delta: Group 3 Score - Benchmark/Priority = -15.00 % or -0.75 This score difference may be significant.
Delta: All Group Average - Benchmark = -19.20 % or -0.96 This score difference may be significant.
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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1 Contributor(s) identified this competency as a focus area. Any direct feedback provided is shown below.
Always acknowledge conflict between departments because it isn't going away.
Planning Notes:
Managing Projects
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Competency: Managing Projects
Competency Description:Demonstrates thorough knowledge of standard practices and proceduresnecessary to accomplish tasks.
RSVPs From Rating ECV: 50
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
4.00
4.08
4.33
3.92
4.11
Benchmark (Priority) Value: 4.50The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Monitors progress, obstacles and opportunities and revises priorities accordingly.Level 4 (3)4.33 (3)4.33 (3)4.67 (3)4.00
2/ Identifies and allocates the resources needed to complete the project.Level 3 (3)3.67 (3)3.67 (3)4.00 (3)3.67
3/ Identifies potential roadblocks and develops contingency plans to deal with them.Level 3 (3)3.67 (3)4.00 (3)4.33 (3)4.00
4/ Oversees implementation of the project plan, monitors progress, resource usage, and quality, and makesneeded adjustments.
Level 3 (3)4.33 (3)4.33 (3)4.33 (3)4.00
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -10.00 % or -0.50
Delta: Group 1 Score - Benchmark/Priority = -8.40 % or -0.42
Delta: Group 2 Score - Benchmark/Priority = -3.40 % or -0.17
Delta: Group 3 Score - Benchmark/Priority = -11.60 % or -0.58
Delta: All Group Average - Benchmark = -8.35 % or -0.42
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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Planning Notes:
Managing and Supporting Change
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Competency: Managing and Supporting Change
Competency Description:Adjusts own behaviors to work efficiently and effectively in light of newinformation, changing situations and/or different/difficult environments.Implements any necessary change in a way that positively considerscosts, time, resources and people.
RSVPs From Rating ECV: 50
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
3.42
3.50
3.83
3.75
3.69
Benchmark (Priority) Value: 5.00The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Creates an environment that encourages change, innovation and improvement.Level 5 (3)3.67 (3)3.67 (3)3.33 (3)3.67
2/ Monitors and gives feedback on the progress of the change initiative, and ensures that there are opportunitiesfor discussion at each stage and phase.
Level 4 (3)3.33 (3)3.67 (3)4.00 (3)4.00
3/ Builds acceptance and commitment to change by involving those impacted by the change early in the process.Level 4 (3)2.67 (3)3.33 (3)4.33 (3)3.67
4/ Is able to adapt in order to work effectively in ambiguous or changing situations, and with diverse individuals andgroups.
Level 4 (3)4.00 (3)3.33 (3)3.67 (3)3.67
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -31.60 % or -1.58 This score difference may be significant.
Delta: Group 1 Score - Benchmark/Priority = -30.00 % or -1.50 This score difference may be significant.
Delta: Group 2 Score - Benchmark/Priority = -23.40 % or -1.17 This score difference may be significant.
Delta: Group 3 Score - Benchmark/Priority = -25.00 % or -1.25 This score difference may be significant.
Delta: All Group Average - Benchmark = -27.50 % or -1.38 This score difference may be significant.
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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3 Contributor(s) identified this competency as a focus area. Any direct feedback provided is shown below.
Communicate corporate changes in a more timely manner to allow more time to adjust to the changes and to allow for employee feedback about these changes before they areput in place.
Allow employees to provide their recommendations around corporate changes.
Be willing to take risks
Planning Notes:
Problem Solving
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Competency: Problem Solving
Competency Description:Analyzes issues and problems systematically and thoroughly whilefocusing on the critical details. Uses strategies to find answers andsolutions to problems that arise.
RSVPs From Rating ECV: 25
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
3.83
3.92
4.08
4.00
4.00
Benchmark (Priority) Value: 4.50The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Creates procedures to articulate the nature of the problem and to identify and weigh alternate solutions beforemaking a decision.
Level 4 (3)4.00 (3)3.67 (3)4.00 (3)3.67
2/ Gathers and integrates relevant information from many perspectives and disciplines to understand mulit-facetedproblems.
Level 4 (3)4.00 (3)4.00 (3)3.67 (3)3.67
3/ Considers both individual needs and organizational priorities before addressing situations.Level 3 (3)3.67 (3)4.00 (3)4.00 (3)4.00
4/ Demonstrates the ability to actively listen to others when analyzing issues and problems.Level 3 (3)3.67 (3)4.00 (3)4.67 (3)4.67
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -13.40 % or -0.67
Delta: Group 1 Score - Benchmark/Priority = -11.60 % or -0.58
Delta: Group 2 Score - Benchmark/Priority = -8.40 % or -0.42
Delta: Group 3 Score - Benchmark/Priority = -10.00 % or -0.50
Delta: All Group Average - Benchmark = -10.85 % or -0.54
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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1 Contributor(s) identified this competency as a focus area. Any direct feedback provided is shown below.
Ask the team for suggestions/recommendations for current/future problems.
Planning Notes:
Results Focus
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Competency: Results Focus
Competency Description:Focuses efforts on achieving quality results consistent with the expectedstandards.
RSVPs From Rating ECV: 75
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
4.42
3.75
4.08
4.00
3.94
Benchmark (Priority) Value: 5.00The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Implements plans to avoid potential crises or to create new opportunities.Level 4 (3)4.33 (3)3.67 (3)3.67 (3)3.67
2/ Guides staff to achieve tasks, goals, processes and performance standards.Level 4 (3)4.67 (3)4.00 (3)4.33 (3)4.33
3/ Identifies critical tasks and deliverables, and obtains or organizes necessary resources and support to achieveobjectives.
Level 3 (3)4.00 (3)3.33 (3)4.00 (3)3.67
4/ Focuses on the achievement of results and not just the completion of the task.Level 3 (3)4.67 (3)4.00 (3)4.33 (3)4.33
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -11.60 % or -0.58
Delta: Group 1 Score - Benchmark/Priority = -25.00 % or -1.25 This score difference may be significant.
Delta: Group 2 Score - Benchmark/Priority = -18.40 % or -0.92 This score difference may be significant.
Delta: Group 3 Score - Benchmark/Priority = -20.00 % or -1.00 This score difference may be significant.
Delta: All Group Average - Benchmark = -18.75 % or -0.94 This score difference may be significant.
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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Planning Notes:
Self-Management
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Competency: Self-Management
Competency Description:Uses the appropriate methods, skills and strategies to effectively directpersonal activities toward the achievement of objectives.
RSVPs From Rating ECV: 10
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
4.17
3.83
4.25
4.33
4.14
Benchmark (Priority) Value: 4.50The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Uses the appropriate methods, skills and strategies to effectively direct personal activities toward theachievement of objectives.
Level 4 (3)4.00 (3)4.00 (3)3.67 (3)4.33
2/ Able to cap one's emotions to avoid negative reactions when provoked or when faced with opposition or hostility.Level 4 (3)4.33 (3)3.67 (3)4.33 (3)4.33
3/ Exemplifies a motivation to grow and develop one's self.Level 3 (3)4.67 (3)4.00 (3)4.67 (3)4.33
4/ Responds calmly to spur-of-the-moment stress.Level 3 (3)3.67 (3)3.67 (3)4.33 (3)4.33
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -6.60 % or -0.33
Delta: Group 1 Score - Benchmark/Priority = -13.40 % or -0.67
Delta: Group 2 Score - Benchmark/Priority = -5.00 % or -0.25
Delta: Group 3 Score - Benchmark/Priority = -3.40 % or -0.17
Delta: All Group Average - Benchmark = -7.10 % or -0.36
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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Planning Notes:
Supportive Discipline
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Competency: Supportive Discipline
Competency Description:Provides positive feedback and critiques in a timely and constructivemanner in order to support others in improving their weaknesses.
RSVPs From Rating ECV: 10
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
4.17
4.25
4.42
4.17
4.28
Benchmark (Priority) Value: 4.00The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Intervenes quickly on performance issues in a fair, unbiased and helpful manner.Level 3 (3)4.33 (3)4.33 (3)4.33 (3)4.00
2/ Provides valid opportunity for performance improvement before engaging in the disciplinary process.Level 3 (3)4.33 (3)4.33 (3)4.67 (3)4.33
3/ Works with individuals to help them discover why performance 'gaps' exist and what can be done to close them.Level 3 (3)3.67 (3)3.67 (3)4.33 (3)4.33
4/ Follows the organization's disciplinary process and makes the tough or difficult decision when all other effortsfail.
Level 3 (3)4.33 (3)4.67 (3)4.33 (3)4.00
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = 3.40 % or 0.17
Delta: Group 1 Score - Benchmark/Priority = 5.00 % or 0.25
Delta: Group 2 Score - Benchmark/Priority = 8.40 % or 0.42
Delta: Group 3 Score - Benchmark/Priority = 3.40 % or 0.17
Delta: All Group Average - Benchmark = 5.05 % or 0.25
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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1 Contributor(s) identified this competency as a focus area. Any direct feedback provided is shown below.
There are certain employees that have been given too many chances. Harder consequences for continued poor performance.
Planning Notes:
Teamwork and Collaboration
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Competency: Teamwork and Collaboration
Competency Description:Fosters an environment (work culture and ethic) that values commitmentand teamwork.
RSVPs From Rating ECV: 25
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
3.58
3.50
4.00
3.75
3.75
Benchmark (Priority) Value: 5.00The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Supports team decisions even when different from one's own stated point of view.Level 4 (3)3.33 (3)3.00 (3)4.00 (3)3.33
2/ Creates new opportunities for individuals to work together, breaking down barriers that may get in the way ofeffective teamwork.
Level 4 (3)2.33 (3)3.00 (3)3.67 (3)3.00
3/ Assists and supports team members in achieving team objectives while holding the individual team membersaccountable for their performance.
Level 3 (3)4.67 (3)4.33 (3)4.00 (3)4.33
4/ Fosters a positive and helpful team environment that builds team spirit, cohesion and high morale.Level 3 (3)4.00 (3)3.67 (3)4.33 (3)4.33
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -28.40 % or -1.42 This score difference may be significant.
Delta: Group 1 Score - Benchmark/Priority = -30.00 % or -1.50 This score difference may be significant.
Delta: Group 2 Score - Benchmark/Priority = -20.00 % or -1.00 This score difference may be significant.
Delta: Group 3 Score - Benchmark/Priority = -25.00 % or -1.25 This score difference may be significant.
Delta: All Group Average - Benchmark = -25.85 % or -1.29 This score difference may be significant.
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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1 Contributor(s) identified this competency as a focus area. Any direct feedback provided is shown below.
Find ways to ensure that other departments meet their time commitments so that it will not affect our department.
Planning Notes:
Time Management and Prioritization
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Competency: Time Management and Prioritization
Competency Description:Manages time to be as effective as possible through prioritizing andscheduling tasks.
RSVPs From Rating ECV: 50
3 Prime
3 Group 1
3 Group 2
3 Group 3
9 Combined
Combined = Average (Group 1 + Group 2 + Group 3)
4.42
4.17
4.33
4.33
4.28
Benchmark (Priority) Value: 4.50The Benchmark (Priority) Value represents the desired or target skill level for this competency.
# Question, Statement or Behavioral Indicator Proficiency Prime* Group 1* Group 2* Group 3*
1/ Evaluates current processes, organizes people and establishes alternative courses of action to achieve resultsmore effectively.
Level 5 (3)4.00 (3)4.00 (3)4.33 (3)4.00
2/ Remains focused on tasks at hand regardless of the people or situational distractions around them.Level 5 (3)4.33 (3)4.00 (3)4.33 (3)4.33
3/ Meets all deadlines and personal commitments.Level 3 (3)4.67 (3)4.33 (3)4.33 (3)4.67
4/ Provides timely responses to staff and all stakeholders.Level 3 (3)4.67 (3)4.33 (3)4.33 (3)4.33
Score Results: Score differences greater than - 13.40 % ( or - 0.67 ) may indicate possible focus areas.
Comparisons against the Benchmark or Priority Value:
Delta: Prime Score - Benchmark/Priority = -1.60 % or -0.08
Delta: Group 1 Score - Benchmark/Priority = -6.60 % or -0.33
Delta: Group 2 Score - Benchmark/Priority = -3.40 % or -0.17
Delta: Group 3 Score - Benchmark/Priority = -3.40 % or -0.17
Delta: All Group Average - Benchmark = -3.75 % or -0.19
All Group Average = Average (Prime + Group 1 + Group 2 + Group 3)
*Values inside parenthesis () represent the number of responses received for that behaviour or question.
Competency Feedback
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Planning Notes:
The following pages provide the details (if and where available) of any written
feedback (provided by the Raters) on strengths, opportunities, and key insights.
Direct Feedback - Strengths
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Strengths These are areas where the organization may have demonstrated strength.
Customer focus, Job Knowledge, Ethics
Meeting objectives, putting the customer first.
Meeting commitments, coaching employees
Meeting objectives and meeting customer demands
Meeting objectives, communicating with employees
Personable, friendly
Communication and leadership
Coaching, Problem-solving, motivating
Meets objectives
Coaching and support
Communication, Support, Leadership
Meets objectives
Direct Feedback - Opportunity
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Opportunity These are areas where the organization may have an opportunity for improvement.
Delegating, Lack of flexibility
Micro-managing seasoned employees.
Conflict management
Coaching and promoting their people
Not really any significant weakness
Being a leader of our team
Not really any significant weaknesses
Not everyone is trying to develop their people
Being too defensive
Project management
Not always willing to take risks
Leading the team
Direct Feedback - Key Insights
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Key Insight These are suggestions where, if an improvement were made, it could be helpful to move the organization forward.
Delegation
Trust between management/employees.
Stiffer consequences laid out for poor behaviour.
Coaching
Identifying the departments that cause disruptions which in turn makes it more difficult for our department to meet our objectives.
Leading by example, Improving communication
Taking risks
Coaching and performance improvement strategies
Openness
Assertiveness
Take risks
Communicate and listen to the team more often
Personal Notes:
This page is intentionally blank.
Anything IS Possible
...
with Feedback!
Kliic
7181 Woodbine Avenue, Suite 103
Markham, Ontario, L3R 1A3
Canada
Tel.: 1-905-752-0366 for International Calls: 001-905-752-0366
www.kliic.com