Download - Online student feedback: is it worth it?
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Online student feedback:
is it worth it?
Paul Marambos
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Do we listen to our students?
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If we listen, do we act?
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Content
• What is online student feedback?
• Current arguments for / against online feedback.
• Pilot study
• Findings
• PM’s question time
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What is online student feedback?
• Questions basically the same as current SFQs.
• Timing different.
• Access to feedback different.
• Effect on teaching different???
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Arguments for online feedback
• Quicker
• Greener
• Easier
• Everyone else is doing it
• Leading indicator
• JIT teaching
• Non attenders included.
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Arguments against online feedback
• Current system adequate.
• Lower response rate.
• Survey fatigue.
• Difficult to access data.
• Management support??
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Pilot study
• 5 large modules
• Run just before Easter break
• Used Bristol online survey
• Similar questions to SFQs
• 2 optional questions
• 3 written questions
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Results
• https://www.survey.bris.ac.uk/?op=login&account=blank
• Immediate access to feedback
• Response rates: 18.5%, 6.5%, 23.1%, 18.5%, 38%
• Good written feedback
• Lecturers happy
• Managers positive
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Results - shortcomings
• Appeared that only “good” lecturers were open to participating.
• Low response rates.
• Software limitations.
• Not complete.
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PM’s question time…..