Download - One Stop Shop Student Services Model
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One Stop Shop One Stop Shop Student Services Student Services
ModelModelMt. San Antonio CollegeMt. San Antonio CollegeDeanna Smedley, CounselorDeanna Smedley, Counselor
Angel Lujan, CounselorAngel Lujan, Counselor
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Defining the Defining the “One Stop Shop “One Stop Shop
Student Services Model (OSS)”Student Services Model (OSS)” Centralized location, where students can Centralized location, where students can
gain access toward college services in gain access toward college services in one building vs. scattered offices one building vs. scattered offices throughout campus in order to enhance throughout campus in order to enhance accessibility of services.accessibility of services.
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Mt. Sac’s OSS ComponentsMt. Sac’s OSS Components
First FloorFirst Floor AssessmentAssessment AdmissionsAdmissions High School OutreachHigh School Outreach DSPSDSPS EOPS, CalWORKS, EOPS, CalWORKS,
CARECARE Office of Vice President Office of Vice President
of Student Servicesof Student Services
Second FloorSecond Floor Counseling CenterCounseling Center Financial AidFinancial Aid BridgeBridge Career Placement Career Placement
ServicesServices Career Transfer CenterCareer Transfer Center
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Not Included in OSSNot Included in OSSHealth Services CenterHealth Services CenterOffice of Student LifeOffice of Student Life
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AdvantagesAdvantages Student can potentially complete matriculation Student can potentially complete matriculation
process with more efficiencyprocess with more efficiency Counselor can walk student to appropriate service if Counselor can walk student to appropriate service if
necessarynecessary Limits first time student intimidation factorLimits first time student intimidation factor Consequently may assist in reducing number of Consequently may assist in reducing number of
students that are lost through matriculation processstudents that are lost through matriculation process Allows for efficient consultation/communication with Allows for efficient consultation/communication with
other service staffother service staff
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What is Connect 4?What is Connect 4? Matriculation process: students complete four Matriculation process: students complete four
components- Apply, Test, Orientation, components- Apply, Test, Orientation, RegistrationRegistration
Target population: Recent high school Target population: Recent high school graduate, feeder high schoolgraduate, feeder high school
Includes referrals made by Upward Bound, Includes referrals made by Upward Bound, Bridge Program, Counseling/Advising, other Bridge Program, Counseling/Advising, other student services, or high schoolstudent services, or high school
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Student Services CenterStudent Services Center
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First Floor ViewFirst Floor View
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Second Floor ViewSecond Floor View
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Counseling CenterCounseling Center
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Admissions & RecordsAdmissions & Records
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Financial AidFinancial Aid
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EOPSEOPS
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Bridge ProgramsBridge Programs
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BookstoreBookstore
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THANK YOU!THANK YOU!