Transcript
![Page 1: One small UX improvement a giant leap for App](https://reader031.vdocuments.us/reader031/viewer/2022030313/58a521ef1a28ab143f8b5ebb/html5/thumbnails/1.jpg)
Sorry, where do I order???
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Old version
Problem:Reaching the first screen of App, customers does not understand how to make a reservation.
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UX Improvement Process:
1. User-Experience Research2. Sketch3. Wireframe4. Prototype5. Usability Testing6. Design
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• Individual Interview• Personas• User scenario • User story • User flow
1. User-Experience Research
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2. Sketch
![Page 6: One small UX improvement a giant leap for App](https://reader031.vdocuments.us/reader031/viewer/2022030313/58a521ef1a28ab143f8b5ebb/html5/thumbnails/6.jpg)
3 .Wireframe
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4 .Usability Testing
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5 .Design
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Reservation orders through new App version increased by 12%
Result