On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
Tenants at the heart of regulation
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
Past -
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
How do we link into the regulatory structure ?
The Minister for Housing and
Regeneration
The Regulatory Board for Wales
The Tenants Advisory Panel
The Welsh Government as
regulator
Interaction with service
users
WT conference September
TPAS Cymru Conference
November
Regional ATTAIN events
4 annually per region
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
Where it all began!
“We mustn’t forget that housing is about people. TAP ensures that the voice of the people that really count – our tenants – is
heard loud and clear at the Regulatory Board.”
(Former deputy housing minister) Jocelyn Davies, (2012)
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
What have we done?
• Help shape the framework
• ‘Reality Check’ (project 1)
• Input soft intelligence into the Housing Association Regulation Assessment
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
Outcomes
• Items of the Framework were introduced and changed
• Issues of the ‘Reality Check’ project were taken on board by the
Regulator
• Cooperation with RSL’s
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
Present -
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
Current members
3
2
4
6
Changes in the TOR structure
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
How do we link into the regulatory structure ?
The Minister for Housing and
Regeneration
The Regulatory Board for Wales
The Tenant Advisory Panel
The Welsh Government as
regulator
Interaction with service
users
WT conference September
TPAS Cymru Conference
November
HA meetings, ATTAIN and other events
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
What are we currently doing?
• Level 2 certificate in Housing• Identifying the strengths of the team• Identifying new projects• Visiting and establishing tenant
contacts
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
From the Housing MinisterMr Huw Lewis, (2012)
“I am grateful for the time and effort of Tenant Advisory Panel members and encourage everyone across Wales to support the TAP's work as it is helping us to put the tenants at the heart of regulation and work carried out by housing associations".
“The Tenant Advisory Panel has made invaluable contribution to support the work of the Regulatory Board for Wales and the Welsh Government's Housing Regulation Team”. and
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
About Project 2
• The main aim is to find out how tenants want to communicate with their landlord
• To develop a communication structure for each of the regulated 37 HA’s in Wales
• Highlight best practice within each HA
• To provide feedback to both landlords and tenants on best practice
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
Future
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
Project 3
• Self Assessment and Financial Viability Judgement Review
• Due to start in 2013
• How landlords engage with tenants during self-assessment
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
Regulatory Assessment
• Who?
• What?
• When?
• Why?
Regulatory Board Wales and TAP
Regulatory Framework
Beginning in October 2012
To assess the Regulatory
Framework as a working body
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
In demand!
TAP has had an impact on other organisations who have recently come forward asking for tenant input, creating new opportunities for group members
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
What’s on the horizon?
• TAP retirement
• New training regime
• Recruitment
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
Aspirations
What we constantly hear from tenants: -
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
On the web www.tapwales.org.uk Follow us on twitter: @TAPWales
Thank you for listening!