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NYS Success: Connecting Systems of Care
with Children and Families
Child and Family Support ProgramMental Health Association of Erie County
October 29, 2015
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Agenda
Child & Family Support Program (CFSP)• Description of CFSP Services• Program History • Partnership with Psychiatric Hospitals• Youth Peer Support• Family and Youth Perspective
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Child and Family Support Program
• Provides Family Peer Support Services and youth peer support services
• community and hospital-based programs • Family Support Partners working with hospitals have had a
family member who has been hospitalized • Family Support Partners complete the Parent
Empowerment Program (PEP) Training and obtain a Family Peer Advocate Credential.
• MHA Support Partners listen to families and transition-age youth, share information about support services, and offer the opportunity for a follow-up call after discharge.
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Program History• Our work with the hospitals grew over time. Work
over at least 10 years to build a trust. This includes a growing understanding of the role of Family Peer Support.
• Memo of Understanding established with BryLin Hospital and Erie County Medical Center in February 2012
• Providers could develop this capacity internally, but this make sense given the Child and Family Support Program’s expertise and community connections.
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Partnership with Psychiatric Hospitals
• Consents allow Family Support Partner to follow-up immediately with families and after discharge.
BryLin – to family during child’s stay & after dischargeErie County Medical Center – follow-up call within 3-5 days of receipt of consent
• Community-based safety net providing post-acute discharge support
• Upon discharge from hospital, link to community resources and support following visit:– Self-help groups– Mental health providers– MHA Child & Family Support Program– System of Care/SPOA/Family Voices Network– Family Support Groups (ECMC, MHA, NAMI, BPC)
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BryLin
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ECMC
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2012 2013 2014Spoken With 1,385 2,669 6,194
Consents 534 861 2,266
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Community Partners/Collaborators• Erie County Department of Mental Health
– Family Voices Network• FamiliesCAN• Children’s Guild Foundation• UB School of Social Work/area colleges• Parent Network• Mental Health Peer Connection• Compeer
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Consent for Follow-Up
Why have we experienced success?• We are meeting families where they are - on the
units when families are visiting. • Face to face engagement by peers.• Families are busy, working, often hard to stay for
support group. • CFSP is calling families and patients at the time that is
best for them – often evenings, weekends, and holidays.
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Accomplishments• Increase in families attending CFSP Family Support Group
and 20 Something Support Group, 46 families referred to CFSP in 2014 after meeting family/young adult in the hospital.
• Families linked to CFSP respite program, teen support group, Expression through Art program, Social skills groups, etc.
• Families report that they feel better supported and are linked to community resources as a result of follow-up calls.
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Youth Peer Support
Caitlin NeumannYouth Peer Mentor
Mental Health Association of Erie County, Inc.
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Youth Peer Support
• What is Youth Peer Support?• Why it’s valuable - Youth have a voice• Qualifying factors• Community teen support group• Youth Panels• Out of the Darkness Walk• Youth Power!
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Hope and Recovery
Youth Peer Support in the Hospitals
• BryLin Hospital • Erie County Medical Center• Link from hospital to community• Expansion of youth peer support/build a team
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Youth Peer Paperwork
• Topic/Activity Worksheet– Goal of the activity– Supplies needed– Estimated Timeframe– Skills Shared– Handouts– Backup plan
• Youth Peer Report– Number of youth – Activity/Discussion
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Family and Youth Perspective
• Connection from Hospital to Community• Catalina Quevedo (parent)• Natalia Quevedo (youth)• Importance of Community Programs
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Mental Health Associationof Erie County, Inc.
Child & Family Support Program
www.eriemha.org
Jenny Laney Director, Child & Family Support [email protected] 716-886-1242 x-313
Caitlin NeumannPeer [email protected] 716-936-6045