Questionairre for CRM

Name

Company

Do you use a CRM system? Y N

If so, which one do you use?

How long have you been using the CRM system? (years) 1 2 3 4 5 more than5

Please could you list the top 5 uses of your CRM system

1

2

3

4

5

Would you like further training on how to use a CRM system? Y NHow user friendly is the CRM system you have to use? Scale 1-5 (1=high, 5=low) 1 2 3 4 5 N/A

Would you be happy to take part in a sharing good practice meeting to discuss your CRM sytem and what it has done for your business? Y N

CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS (CRM)

The aim of this short survey is to determine if you use a particular CRM system and, if so, how you use it and if you would be prepared to share good practice and engage in a CRM training

session to improve your business practice

Address

Name: