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National Rural Health Resource Center
Aim for Impact and SustainabilityEssentials for Leaders in Rural Health
600 East Superior Street, Suite 404 I Duluth, MN 55802 I Ph. 800.997.6685 or 218.727.9390 I www.ruralcenter.org
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The National Rural Health Resource Center is a nonprofit organization dedicated to sustaining and improving health care in rural communities. As the nation’s leading technical assistance and knowledge center in rural health, The Center focuses on five core areas:– Performance Improvement – Health Information Technology – Workforce– Community Health Assessments – Networking
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• Vendor selection and purchase of equipment
• Achieving Stage 1 Meaningful Use • Interfacing with other facilities/health
information exchange • Improved access and quality for patients • Network development and sustainability
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It’s Complicated!
“Even small health care institutions are complex, barely manageable places. Large health care organizations may be the most complex organizations in human history.”-Peter Drucker
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Strategic PlanningStrategic Planning Workforce and Culture
Workforce and Culture
LeadershipLeadership
Patients, Partners & Communities
Patients, Partners & Communities
Operations and Processes
Operations and Processes
Impact and Outcomes
Impact and Outcomes
Measurement, Feedback & Knowledge Management
Measurement, Feedback & Knowledge Management
Baldrige Performance Excellence Framework
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Enhancing leadership awareness, alignment, and capabilities
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Planning and aligning initiatives with organizational strategies.
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Focusing on patients, partners and community health.
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Evaluating progress, managing knowledge and utilizing tools and resources.
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Developing workforce capacity and a quality-focused, change-ready culture.
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Continuously improving processes, services, and products.
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Calculating and communicating value and impact.
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Essentials for Leaders in Rural Health
A collection of materials and resources for RHITND network leaders based on a systems approach and Baldrige Performance Excellence framework.
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DRAFT January 2013 16
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Strategic PlanningStrategic Planning Workforce and Culture
Workforce and Culture
LeadershipLeadership
Patients, Partners & Communities
Patients, Partners & Communities
Operations and Processes
Operations and Processes
Impact and Outcomes
Impact and Outcomes
Measurement, Feedback & Knowledge Management
Measurement, Feedback & Knowledge Management
Baldrige Performance Excellence Framework
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Terry HillExecutive Director
National Rural Health Resource Center600 East Superior Street, Suite 404
Duluth, MN 55802(218) 727-9390 ext. (232)
Sally TrnkaSenior Program Coordinator
National Rural Health Resource Center600 East Superior Street, Suite 404
Duluth, MN 55802(218) 727-9390 ext. (233)
Kap WilkesProgram Manager II
National Rural Health Resource Center600 East Superior Street, Suite 404
Duluth, MN 55802(218) 727-9390 ext. (226)[email protected]
Joe WivodaHIT Consultant & CIO
National Rural Health Resource Center600 East Superior Street, Suite 404
Duluth, MN 55802(218) 262-9100