1
NAR Task Force Process Team Progress Report
April 24, 2013 Kansas City, MO
James J. Bolds [email protected]
2
PROCESS TEAM
26 members of the Process Team
Two new members –Micheal Henigan, AASTCO –Donald Prince, McKenzie Valve
Overview of Progress
No Conference Calls this period Thanks to individual contributions
3
NAR Website
Path: www.nar.aar.com Download the NAR Logo Reference Material
– Past Presentations from all four Teams NAR Statistics Procedures Team Rosters
– Email – Phone numbers
4
Active Dockets
NP-2005.2: Rail Industry NAR Reduction Contact Network (RINRCN)
NP-2008.1: Root Cause Analysis
(RCA) Failures for gaskets, o-rings & leaks
NP-2008.2: Process Map for AAR Form QA-7.X
5
NP-2005.2 - Rail Industry NAR Reduction Contact Network
PHASE I: NAR Contact Network Web Interface
OBJECTIVE:
Improve the communication between all parties: Carriers, Shippers, Owners, Builders, BOE, FRA, etc.
Improve the RCA process.
6
NP-2005.2 - Rail Industry HAZMAT NAR Reduction Contact Network
Important Points to Remember
“I am unsure WHO at my company should join” Limit the number of participants per organization to realize the
intended efficiency of the Contact Network . Rule of thumb -- have only people join that are involved in NAR
root cause analyses. Include Personnel who can readily work toward NAR reduction.
When determining what “Group” to select Some participants are not properly choosing the correct group in
the “Specify Group” window. Contacts in Correct Groups have been “cleaned up” by members.
Use [email protected] to comment or ask questions.
One hundred and thirteen (113) people are participating in the
Contact Network.
8
NP-2005.2 - Rail Industry NAR Reduction Contact Network
Phase I – Participation by Groups Contacts Correct Incorrect AAR 3 3 0 BOE 5 5 0 FRA 2 2 -- Other 6 4 2 RailCar Builder 1 1 0 Supplier 2 2 0 RailCar Owner/Lessor 12 9 3 Rail Carrier 49 49 0 RAC 3 3 0 Sec de Comm y Trans 0 -- -- Shipper 30 30 0 Transport Canada 0 -- -- Total 113
Increase of 12 from October, 2012
9
NP-2005.2 - Rail Industry HAZMAT NAR Reduction Contact Network
PHASE III: NAR Data Secure Access. Option 1 – Manual Access.
User have access to his company data only.
Option 2 - Develop a “data push service.” Email notification of NAR events.
User provided his company data only.
Start working on PHASE III during next 6 months.
10
NP-2008.1 - Root Cause Analysis (RCA)
Some RCA Methodology 5 Whys -- Kemira Tap Root -- Kemira Fishbone Diagram -- NOVA Chem Causal Tree -- NOVA Chem
Google any of these for a quick
education
11
NP-2008.1 - Root Cause Analysis (RCA)
NOVA Chemical Approach No particular software utilized Identify the Problem (NAR, etc.) Identify cross functional team or
stakeholders (Car Owner/Lessor, etc), Brainstorm potential root causes Plot brainstorm ideas on a Fishbone
(Cause/Effect) diagram Ask the 5 WHY's of each root cause --
Who, What, Where, When, & How.
12
NP-2008.1 - Root Cause Analysis (RCA)
NOVA Chemical Approach (cont’d) Document action items throughout the
process Identify Root Cause(s) Make Corrective Actions Management of Change documentation Document actions throughout process Final Report Distribution for continuous
learning to internal /external customers
13
NP-2008.2 - Process Map for AAR Forms QA-7.X
Use the Quality Assurance Nonconformance Reporting system to develop a Process Map/Procedure for Valve, Fitting, Gasket, O-ring failures.
See Chapter 7 of AAR QA Standards, M-1003. Form QA-7.1 – Nonconformance Report Form QA-7.2 – Nonconformance Response Report Form QA-7.3 – Nonconformance Response Evaluation Report Figure 7.4 – Process Map for Nonconformance Reporting
No progress on this docket since October.
14
NEW PRODUCT PRESENTATION
Sure Torque Manway Gasket
Bill Blevins - Engineering Manager – Parker Hannifin
Phil Langley – Sales Manager – Lewis-Goetz – Member Process Team