Transcript
Page 1: MTSI Gaming Service Portal Demo

• CRM On Demand with Integrated Call Center Solutions for the Gaming Industry

• Service Request Management

•Resource Management and Calendar Management

•Asset Management

•Customer Billing Cycle

•Live Customer Chat Interface

MTSI Inc. 714-257-1144 www.mtsiinc.com

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Live 2.0 News Feed

Youtube Integration

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Trouble Tickets by Phone

Trouble Tickets by Email

Trouble Tickets from Web Portal

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DetailedSR Report

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Products Catalog

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Oracle Call Center On Demand (CCOD) Integration

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• CRM On Demand with Integrated Call Center Solutions for the Gaming Industry

• Service Request Management

•Resource Management and Calendar Management

•Asset Management

•Customer Billing Cycle

•Live Customer Chat Interface

MTSI Inc. 714-257-1144 www.mtsiinc.com


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