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Avaya Communicator for Microsoft Lync 2010/13 ! Preserves user experience
• Click-to-call, telephony/video presence, multi-call handling
• Choice of Calling Modes • Escalate from IM to Avaya voice / video call • Lync sign-in, simple install • Mid Call Control (Release, Hold and Retrieve,
DTMF, Extend, Transfer and Conference)
! Client-side integration • No Lync voice licenses or devices • Uses Lync Client SDK
! Multi-platform support • On-premise & Office 365 options • Avaya Aura® • CS 1000 / Aura
! Extends to Microsoft stack • Click to Call from Office, Outlook, SharePoint,
Internet Explorer and Chrome
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Strong UC core with Mobility
Office Centric & Mobile and Virtual Worker Power Collaborator
Collaboration
Core Power
Suites to support business collaboration
Avaya Communicator for Microsoft Lync is an entitlement in Aura Suites
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EC500 and Send all Calls
! Enable and disable EC 500 operation from their Lync Call Forward Menu. – There is no action taken on
active alerting (ringing) calls.
– User can Extend Call to a EC500 paired devices
! Send All calls, to send calls to coverage.
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Multiple Device Access (MDA) and Dual Registration
! MDA allows up to 10 SIP devices registered simultaneously to a single Extension – One physical device only can be
a controlled by AC for Lync
! Dual Registration allows for AC for Lync (H323) and a SIP client to registered simultaneously
! Both support Extend Call functionality
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Extend Call (MDA and Dual Registration)
All Users devices Ring User see toast pop up on PC
User Answers on Mobile Phone
On PC User see conversation window with Tag “Remote call in progress”
User Clicks on Phone Icon to extend call to AC for Lync
User can end call on mobile and continue on Desk phone
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Full Screen Video
! Allows Avaya Communicator for Lync window to be undocked from Lync conversation window
! User can – Resized Window – Bring to Full screen – Re-dock video window – Specify default behaviour
! Supports Scopia – Mixed voice and media
stream – Up to 28 Video images
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Video deployment with Scopia
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CS1000/Aura SIP support
! Deploy Avaya Communicator as SIP client direct to Session Manager
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Avaya Communicator for Lync Summary Full suite UC and telephony tools: Supports productivity across the enterprise. Mid call controls and integration with corporate directories allow users to work faster, share more information and communicate more effectively. Audio conferencing and web collaboration: Reduce Opex bringing conferencing in-house. Leverage Avaya Aura Conferencing for real time collaboration with white boards, desktop share, extensive moderator features and controls drives faster decision making. Increase ROI and lower TCO: Leverage your existing investments including Avaya Aura, CS100, and IP Office. Extend Scopia video and Avaya Aura Conferencing to more users. Leverage your existing Avaya desktops (SIP and H.323) and soft clients as well as the Microsoft stack. Reduce cost and preserve dial plans: Maintain your existing Avaya Aura dial plan configuration. Eliminate costs associated with Microsoft voice licenses and related devices. Avaya integration requires only Microsoft Lync Standard client access Licensing. Simplified packaging: Avaya Communicator for Microsoft Lync is a core entitlement of the Avaya Aura Suite License V2 – Core Suite. Flexible deployment: Deploy in a Citrix or VMware VDI environment with support for the Avaya Desk phones or VDI-Communicator client. Integration with Microsoft Lync CPE or Microsoft Office 365 allows organizations to deploy as part of a Microsoft on-premise system or as a hosted Office Online service. Performance and quality: Signature 5 9’s + availability and N+1 resiliency scales globally. Media cascading reduces bandwidth consumption. Note: Skype for Business Interoperability will be added in a Service pack, targeted for June 2015