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To whom it may concern

Rochelle Rowe has worked as a clerk in the Document Processing Department ofMetropoli tan Health Group from January 2000 to February 2002. During this t ime I havecome to know her as an honest individual who maintains excellent interpersonal relations.Rochelle adapts quickly to any environment she is placed in and works hard at any taskhanded to her . She is a wi l l ing ind iv idual and a lways ready to lend a help ing hand to herfel low colleagues. Rochelle is dependable and can be trusted.

Rochelle was a mult i-ski l led clerk, the fol lowing are tasks she performed on a daily basis:. The accurate sort ing of al l incoming mail.. Preparation of al l members claims.. Lookup's to ensure that the membership detai ls on an account are correct. (ut i l ising the

computer)o Batching of member's claims.. Scanning and Indexing of claims and correspondence.. Routing of all correspondence to the relevant departments. Keeping stats of her daily production.

I recommend Rochelle for any posit ion she applies for and I know that she wil l make asuccess of it.

I wish her the best for future applications.

Please do not hesitate to contact me on (021) 4BO 4459 during office hours if you requireany addit ional information.

Yours faithful ly

&ltuCOLIN HENDRICKS

TEAMLEADER: DOCUMENT PROCESSING DEPARTMENT

February 2OO2

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