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Motivation in the Workplace
By LeDao Hsu, Marjorie Matthew and Lee Zagorski
May 4, 2011
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Motivation Research
O Please take a few minutes to read over LeDao’s findings and thoughts on motivation
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Types of MotivationIntrinsic
MotivationExtrinsic
Motivation
O driven by an interest or enjoyment in the task itself, and exists within the individual rather than relying on any external pressure
O comes from outside of the individual; commonly found in rewards
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Intrinsic Motivators
O Rewards O Money O RecognitionO Threat of
punishmentO Competition
Extrinsic Motivators
O Greater Good
O Self-satisfaction
O Religious beliefs
O ValuesO Morals
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Motivators Exercise
O Each person has two answers to the question, “what motivates you?”
O Read your card aloud and tell us if you feel it describes intrinsic or extrinsic motivators and why
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Motivator Misconceptions
O Daniel Pink – former speech writer for Al Gore
O Carrot and stick motivators only work with mechanical tasks
O Creative tasks requireO AutonomyO MasteryO Purpose
O http://youtu.be/u6XAPnuFjJc
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Motivation Exercise 2
O Take each of your six motivators and rank them in order of importance for you personally
O Share your findings with the class – do you think your motivators lend themselves to your industry?
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Motivation Survey
Theories, Data and Results
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Motivation SurveyO Used SurveyMonkey.com
O Sent the survey to friends and co-workers
O 71 participants
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What do we want to learn?
O What are existing theories on motivation?
O Can we test these theories on motivation?
O Are there differences in motivation across industries in terms of these theories?
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Motivation- Hygiene Theory
O Fredrick Herzberg’s two questions:
O Can you describe, in detail, when you felt exceptionally good about your job?
O Can you describe, in detail, when you felt exceptionally bad about your job?
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Survey FeedbackO Positive Feedback
O Negative Feedback
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Motivation - Hygiene Theory
Satisfied
Not Satisfied Not
Dissatisfie
d
Dissatisfied
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Motivation - Hygiene Theory
• Satisfied
Content
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Motivation - Hygiene Theory
O Fredrick Herzberg theory was developed on the premise that a worker’s mental health is tied to performing meaningful work.
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Maslow’s Hierarchy of Needs
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Must safety needs be met in order for us to be motivated?
The Second Level
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The Social Workplace
If you love them will they work?
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Self Esteem
What motivates me to the core?
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What About The Industry?
Does it make a difference?
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Industries
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Motivation in Marketing
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Motivation in Higher Education
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Motivation in Finance
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Motivation in Healthcare
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SummaryO Motivation must be realized and fostered,
regardless of industry.
O Managers should make an effort to look at motivation levels in their organization to find ways they can best develop their staff’s engagement.
O Managers must create a supportive
environment and provide challenges to engage their staff.
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Discussion
Are you surprised by any of the findings? Do you agree?
Why or why not?