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Monthly Campaign Webinar
March 16, 2017
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TODAY’S WEBINAR
©2017 AMGA FOUNDATION
• Together 2 Goal® Updates
– Webinar Reminders
– Goal Post March Newsletter Highlights
• Minimally Disruptive Medicine &
Diabetes
– Dr. Victor Montori of Mayo Clinic
• Q&A
– Use Q&A or chat feature
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WEBINAR REMINDERS
©2017 AMGA FOUNDATION
• Webinar will be recorded today
and available the week of
March 20th
– Together2Goal.org Website (Improve Patient Outcomes Webinars)
– Email distribution
• Participants are encouraged
to ask questions using the
“Chat” and “Q&A” functions on
the right side of your screen
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• March 22-25: AMGA 2017 Annual
Conference
• March 31: Blinded, comparative
data reports sent to
participating organizations
– Note: date has changed to
accommodate Annual Conference
activities
GOAL POST NEWSLETTER:
MARCH UPCOMING DATES
©2017 AMGA FOUNDATION
Upcoming Dates
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• Together 2 Goal® measure
leaders
• C.O.R.E. Program selections
• 2017 AMGA Foundation stars
GOAL POST NEWSLETTER:
MARCH CAMPAIGN SPOTLIGHT
©2017 AMGA FOUNDATION
Campaign Spotlight
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• Aurora Health Care
• Baton Rouge Clinic
• Central Virginia Family Physicians
• Coastal Carolina Health Care, PA
• Columbia St. Mary’s Physicians – Ascension
Health
• Excela Health Medical Group
• Geisinger Health System
• Harbin Clinic, LLC
• Hattiesburg Clinic, P.A.
• Mountain View Medical Group, P.C.
• Olmsted Medical Center
• Premier Medical Associates, P.C.
• PriMed Physicians
• ProHealth (NY)
• ProHealth Physicians, Inc.
• Scripps Medical Foundation
• Sharp Community Medical Group
• Sharp Rees-Stealy Medical Group, Inc.
• The Polyclinic
• ThedaCare Physicians
• University of Michigan Medical Group
• USMD Health System
• Wellmont Medical Associates
• WESTMED Medical Group, P.C.
GOAL POST NEWSLETTER:
TOGETHER 2 GOAL® MEASURE LEADERS
©2017 AMGA FOUNDATION
90th percentile in one or more campaign measures
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• Mercy East Communities
• Mercy Medical Group/Dignity Health
• Norton Medical Group
GOAL POST NEWSLETTER:
C.O.R.E. PROGRAM SELECTIONS
©2017 AMGA FOUNDATION
Selected to participate in C.O.R.E. (Changing Outcomes
with Resources and Engagement) training program
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• Advocate Medical Group
• Carle Physician Group
• Cleveland Clinic
• Crystal Run Healthcare
• Kelsey-Seybold Clinic
• Mercy
• Mercy Medical Group (CA)
• Ochsner Health System
• Park Nicollet HealthPartners Care Group
• Premier Medical Associates, P.C.
• Prevea Health
• Riverside Medical Group
• Sharp Rees-Stealy Medical Group
• Summit Medical Group, P.A.
• Sutter Medical Foundation
• The Iowa Clinic
• UPMC Susquehanna Health Medical Group
• USMD Health System
• Wake Forest Baptist Health (formerly Cornerstone
Health Care)
• WESTMED Medical Group
• Wilmington Health
GOAL POST NEWSLETTER:
2017 AMGA FOUNDATION STARS
©2017 AMGA FOUNDATION
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GOAL POST NEWSLETTER:
MARCH RESOURCE OF THE MONTH
©2017 AMGA FOUNDATION
Resource of the Month
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GOAL POST NEWSLETTER:
GOAL-GETTERS
©2017 AMGA FOUNDATION
Send us your
Goal-Getter
submissions!
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Victor M. Montori, MD
Mayo Clinic
TODAY’S SPEAKER
©2017 AMGA FOUNDATION
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Minimally Disruptive MedicineToward careful and kind diabetes care
Victor M. Montori, MD, MSc
Professor of Medicine
KER UNIT
Center for Clinical and Translational Sciences
Mayo Clinic
[email protected] @vmontori
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Disclosure Statement
I do not have financial
relationships to disclose.
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Multiple chronic conditions
On dialysis
Lives with son and his family
Does not speak English
Bland diet
Contact by phone
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What is best for me?
What is best for my family?
Is our care the answer?
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Violence
PollutionChronic
stress
Multi
morbidityLoneliness
Obesity
Poverty
Alienation
Age, sex, genes
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Barnett et al. Lancet 2012
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Comorbidities are common
Dumbreck et al. BMJ 2015;350:h949
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Richardson and Doster J Clin Epidemiol 2014
Do the other conditions and their management impact…
Baseline risk
Re
sp
onsiv
en
ess
Antidepre
ssant
+
antihyp
erg
lyce
mic
Diabetes
+
HTN
+
Hyperlipidemia
Neuropathy
+
Antihypertensive
+
Anticonvulsant
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Drug-disease
interactions rare, but for
chronic kidney disease.
Drug-drug interactions
are common, and ~20%
serious
Dumbreck et al. BMJ 2015;350:h949
Expected interactions
between guidelines
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Observational
RCT RCT
RCTRCTRCT
RCT
Observational
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Increasingly complex regimens
Limited to no prioritization
Poor care coordination
Evidence-based guidelines
Care pathways
Quality measures
Specialist care
are
disease focused and context blind
Overwhelmed patients and families
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The work of being a patient
Sense-making work Organizing work and enrolling others
Doing the work Reflection, monitoring, appraisal
Gallacher et al. Annals Fam Med 2012
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New workPrepare for the consultation
Watch educational video
Bring questions; be ready for new ones
Record and review the visit
Review the medical record
Communicate via portal and transmit data
Self-measure, self-monitor, self-manage
Manage appointments, prescriptions, bills
Keep family and important others informed
Take care of significant other
Advocate for self and others
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Prevalence of Treament Burden
Clinicians ask for too much,
the work is too hard, and it
gets delayed or not get done.
More common in low SES and
sicker patients who were more
likely to delegate.
Wolff JL, Boyd CM. JGIM 2015 30: 1497-504Nationally representative survey of 2040 >65 Americans
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Capacity
WorkloadPurpose
Resilience
Literacy
Bandwidth
Health
Financial
Social
Environmental
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Imbalance
workload
+
capacity
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Workload-capacity imbalance?
Workload Capacity
Life
Treatment burden
Sick
Personal
Socio-economical
Functional
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Mullan et al Arch Intern Med 2009
KER UNIT | Mayo Clinic Video / Web
What aspect of your next diabetes
medicine would you like to discuss first?
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LeBlanc A et al. JAMA Int Med 2015
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Summary of Mayo experience
Age: 40-92 (avg 65)
Primary care, ED, hospital, specialty care
74-90% clinicians want to use tools again
Adds ~3 minutes to consultation
58% fidelity without training
Effects on SDM are similar in vulnerable populations
Variable effect on clinical outcomes, cost
Wyatt et al. Implement Sci 2014; 9: 26Coylewright et al CCQO 2014, 7: 360-7
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© Mayo Foundation for Research and Education
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Adoption12,000/month
Google Analytics
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Workload-capacity imbalance?
Capacity
Treatment burdenPrioritize (SDM)
De-prescribe
Coaching
Self management training
Palliative care
Mental health
Physical and occupational therapy
Financial and resource security services
Community and governmental resources
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25 yrs and 42 RCTs
30-day readmissionInterventions supporting capacity
30% more effective
Leppin A et al. JAMA Intern Med 2014
Shippee N et al JCE 2012
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System-focused approach to MDM
System-focused
A. Reduce waste for the patient / caregiver
In accessing + using healthcare/other services
In enacting self-care
B. Team-based care
Train primary care team in MDM
C. Policy review
Guidelines/quality measures respectful of patient
capacity
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Accountability
Imbalance of
workload : capacity
Burden of illness
Burden of treatment
Adapted from NQF: MCC Measurement Framework 2012
Satisfaction with and
ease of access,
continuity, transitions
Physical and mental health
Role function
Disease control
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WORKLOAD
CAPACITY
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Capacity Workload
Coping
threshold
Gallacher et al. ABC of Multimorbidity 2014
WorkloadCapacity
Coping
threshold
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Minimally Disruptive Medicine
Is a way of caring for patients that
minimizes the disruption healthcare
causes in people’s lives by reducing the
burden of treatment.
CAREFUL and KIND CARE
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What is best for me?
What is best for my family?
Is our care the answer?
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http://minimallydisruptivemedicine.org
More about MDM:
[email protected] @vmontori
http://shareddecisions.mayoclinic.orgMore about shared decision making:
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TODAY’S SPEAKER
©2017 AMGA FOUNDATION
Questions?