Monitoring: Continuous Improvements
& Achieving Results
Scott CopseyTravel Plan Coordinator
University of Hertfordshire
OutlineUni of Hertfordshire Overview
Why Travel Plans?
Travel Plan Data Sources/Information Monitoring Progress Maintaining Momentum
Establishing a Business Case
Discussion & Questions
Semi Rural/Urban
Near to A1(M) & M25
Major North-South road & rail network
Hertfordshire has high car ownership/capita
Large rural hinterland
University seen as a ‘car necessary’ destination
University of Hertfordshire Overview
University Status 1992; 2,500 Staff; 22,000 Students (FTE) over Three Campuses
Travel Plan Developed 2002 and implemented 2003
– Full Time Travel Coordinator
Travel Plan Targets
Headline Targets set for September 2008:
- Staff (70% car, now 68% down from 82%)- Student (27% car, now 24% down from 37%)
University of Hertfordshire Overview
Car (driver, on own)69%
Car Share (driver or passenger)
8%
Bicycle4%
Motorcycle0% Other
1%
Bus10%
Walking5%
Train(+other)3%
Staff Primary (usual) Mode of Travel to the University 2007
Current Transport Demand
Why Travel Plans?• In the UK there is increasing pressure on business and organisations,
(including Colleges and Universities) to implement Travel Plans. Reasons include:
• Environmental Impacts - climate change, consumption of natural resources, decreases in local air quality, land use, land and water pollution, noise, light pollution.
• Business Impacts - environmental performance and legislation, cost of congestion, employee sickness, cost of fuel and taxes, car parking, new build implications.
• Social Impacts - pressure from local communities and local authorities, accidents, safety, health, access.
Before you can manage these issues, you need to collect data and monitor changes – HOW!!!
Travel Plan Data Sources/Information Employee Commuter Questionnaire
Car Park and On Street Surveys
Site Travel Reviews (can include)– Fleet vehicles (i.e. Estates vehicles) – Business Travel (All forms, including air travel)– Company Car Fleet– Visitors !!
Secondary Data – Company Reports– Meetings (Minutes)– Government Publications
An Employee Travel Survey allows: Identify how employees commute to work and the reasons
for using their mode of travel Identify employees characterises for G.I.S. analysis
(i.e. post code analysis) Identify employees who could potentially change their
mode of transport Consider measures appropriate to implement and target
to different demographic groups Awareness raising of Travel Plan as well as solicit
suggestions which could be adopted
Employee Commuter Questionnaire
Car Park & On Street Surveys
Park & RideOccupancy Levels
0
100
200
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800
07
:15
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:45
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:45 Time
No
of
Ca
rs P
ark
ed
No of Cars Parked
On Street Term time/ Holiday Parking
0
100
200
300
400
500
600
0700 0800 0900 1000 1100 1200 1300 1400 1500 1600 1700 1800
No
. o
f C
ars
During Term
During Holidays
Time of day
Site Travel Reviews• Review(s) should consider: (On and to the Site)
• Pedestrian access and facilities
• Cycle/ Motorcycle access facilities
• Bus services
• Rail/Underground services
• Vehicle access
• Integration of transport modes (e.g. timetables, through tickets, car sharing databases, cycles on trains) Can you think of any more?
• Car Parking
Monitoring Progress (1)Staff Primary (usual) Mode of Travel to the University
(2002)
0
10
20
30
40
50
60
70
80
90
Car (driver,on own)
Car Share(driver or
passenger)
Bus Bicycle Walking Train(+other)
Motorcycle Other
Mode
Per
cen
t
2002
Monitoring Progress (2)Staff Primary (usual) Mode of Travel to the University
(2002)
0
10
20
30
40
50
60
70
80
90
Car (driver,on own)
Car Share(driver or
passenger)
Bus Bicycle Walking Train(+other)
Motorcycle Other
Mode
Per
cen
t
2002
2005
Monitoring Progress (3)Staff Primary (usual) Mode of Travel to the University
(2002, 2005 & 2007)
0
10
20
30
40
50
60
70
80
90
Car (driver,on own)
Car Share(driver or
passenger)
Bus Bicycle Walking Train(+other)
Motorcycle Other
Mode
Per
cen
t
2002
2005
2007
Maintaining Momentum
• Data are important for setting Headline Targets and then assessing what impact measures (specific or a package) have
• Staff/Commuter Questionnaires provide the building blocks of a Travel Plan, but can be backed up using car park/ on street parking counts and site reviews
UH Campuses
Establishing a Business Case
3,600 car park spaces each cost £1,000/space/year
Average cost staff pay is 13p/day (incentive to drive!!)
Students pay 50p on campus, free Park & Ride
• 8% staff & 16% students use UNO (i.e. buses)
Discussion & Questions