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Modernizing Technology EffectivelyChesterfield County, VA
VGFOA Spring ConferenceMay 5th, 2016
Dr. Sheryl Bailey – Deputy County AdministratorPatsy Brown – Director Accounting Department Barry Condrey –Chief Information Officer
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Technology Experience Key Results HR/Financial ERP SystemSummary
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78%Technology
Dependence
Asset & Data Modernization
Needs
Funding Stewardship Managing cost of services to the approved budget Industry trends for cloud technologies & funding models Accolades regarding innovation, efficiency and online services
New Technology Dynamic Technology - not just a force multiplier any longer A critical part of every aspect of local government service Tipping point reached - technology dependent vs technology
enabled
Data, Data and more Data Data everywhere & transformation to information Demand for business intelligence & analytics continues to grow Data modernized along with systems
Sources: http://www.gartner.com/webinar/2813518IST Customer Service Survey 2015
Funding Model Shift
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Cyber Security2. Hire and Retain Competent IT Personnel3. Mobility / Mobile Applications4. Open Government/ Transparency/ Open Data5. Disaster Recovery/ Continuity of Operations6. Budget and Cost Control7. Virtualization: Server, Desktop, Storage, Applications8. Shared Services9. Portal/ E-government10. Cloud Computing
Source: Survey of counties by Center for Digital Government, partnering with NACo. July, 2015
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IT StructureAging
Systems
Portfolio & Asset
ManagementCulture
Fiscal Stewardship
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Retain
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Information Security
Information Technology
Enterprise Risk Mgmt
Public Safety Data
CommsWorking Groups
County Leadership
Large Tech Proj
SC
SC SC
SC
SC
SC
Purchasing Department
IST Department
County Attorney
Budget Department
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Asset ManagementIntake: CRM initiates REQUEST
Business Technology Need Identified
100 Projects in Pipeline: 77 Pending, 23 On Hold | *BACKLOG
Scheduled: 100 FT Resources, 7 PT, 4 Contractors
In Innotas time management, Resource Managers Assign Time | Resources Scheduled Time is logged against project or asset.
LifecycleRegistry
Finished Project yields an Asset. Financial benefit - able
to optimize across County.
Assessment, Prioritization, Resourcing, Approved Technology solutions
Ass
ess
Pro
ject
Port
folio
140 Active Projects: 8 CIP, 21 TIP, 111 Department
Innotas: Cloud Based Tool
3+ Years of effort to implement the organizational changes!!
600+ Assets Tracked!
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399 194
Total Portfolio (593)
Modern Lagging
67
5033
2618
Lagging Assets (194)
GIS Cloud MS Cloud Other Projects Upgrades
75
2
FY17 Plan (14)
MS Cloud Upgrades GIS
NEED FUNDING
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https://www.facebook.com/ChesterfieldVA/videos/10153495981484862/
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People
Processes Software
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Bringing Resources In Focus
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